ibis Aachen Hauptbahnhof Hotel 2.5 stars

The staff at the hotel could not have been more friendlier or more helpful!! Thank you. The location is close to the station and not far from the center of the city. Unfortunately, the outside traffic is rather loud and does not permit to open the window when it is getting too hot (25-30 degrees). Not sure whether the air conditioning worked properly. Overall, the bathroom was clean, but one noticed that the tiles were getting worn out and their grey shadow either indicates that they are old or that they had not been cleaned enough. There are cracks at the place where the toilet is fixed to the wall and we were not completely sure whether it would hold our weight. Eventually it did. Toilet paper was not enough and we had to ask for more.

Very good location between the city centre and the railway station. Warm welcome and friendly staff. Rooms are clean and have he classic ibis style layout. Surely a location to go back when being in Aachen.

Location is near the centre. Corona measures strict, so I felt save. Reception is kind. My Accor status was honoured. Thanks for the good stay.

Clean room, basic amenties, even a free upgrade to the junior suite :)

Well situated for Hbf, Zentrum, Carolus & Karneval!! Comfortable room, clean & tidy, suited to our long weekend at the Karneval. Breakfast table extensive and providing good foundation for an active day out & about! Liked the fact that the TV in the room allowed us to stream from Handi so we could watch the Six Nations live; stronger wi-fi signal would have been good (lots of buffering - had to resort to using own data)

My train was delayed because of the recent storm and I booked into your hotel. I am a club member and I had stayed at this hotel before. On this occasion the staff were excellent. I was quickly booked in to a nice room and reassured that should the storm persist I could extend my stay. To conclude the marker for this stay was the care and welcome extended by the well intentioned guest orientated staff on duty. They should be complimented for the excellent hoteliers that they are.Bernard

The people at the reception were friendly The Hotel is well located and it is only 10 minutes by foot to the city center. If you want a better Breakfast than in the hotel, you can go to Essers cafe at 10 minutes walk from the Hotel.

During our arrival we were helped by friendly people at the reception. The room was according to our expectations and it gave us the needed comfort. The price of the breakfast is a bit high compared with the served food. You can have a much cheaper and better breakfast, if you walk 10 minutes in the direction of the city center. On Saturday we took the breakfast in the hotel and on Sunday outside. So we can compare.

comfortable and relaxing for brief time I was there

Very very basic Ibis hotel. Tiny room. No extras. Should be considered an Ibis Budget. Staff looks always grumpy, drained, as if they hated being there.

I always stay in this hotel in Aachen, it’s near the town, clean, staff friendly

Comfortable and convenient. Very appreciative of the covered and secure car parking facility.

Friendly/helpful staff, comfortable rooms and close to all amenities

I was booked and checked into a hotel in Aachen but it turned out to be a very dismal place so checked out to find somewhere else to stay. Hotels.com had said it was "fabulous" It most definitely was not. I walked into the hotel ibis Aachen Hauptbahnhof and what a pleasant surprise. The receptionist was polite, courteous and helpful. At the price, it far exceeded my expectations and I joined the loyalty program while there. Clean, neat and modern with everything you would need for a pleasant stay. Plenty of shops and restaurants in an easy walking distance and the Railway Station is but 5 minutes walk away. Would not hesitate to stay there again and would be happy to suggest that you should too.

Friendly people and clean comfortable room