ibis Aachen Hauptbahnhof

ibis Aachen Hauptbahnhof 2.5 stars

Customer review rating (ALL Rating) 4.2/5 780 reviews

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Hotel extras

  • An ALLSAFE certified hotel

  • All rooms are fully air-conditioned

  • parking garage only for hotel guests

  • 20 extra-large rooms (junior suite and family room)

  • 5 minutes' walking distance to the main train station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Aachen Hauptbahnhof

Zollernstrasse 2
52070 AACHEN
Germany

GPS:50.769036, 6.095524

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

2 breakfasts

Buffet: cheese (Emmentaler, Gouda, Tilsiter, Edam); sausage and ham, cereals, boiled eggs, scrambled eggs, dairy products, bread and rolls, croissants, jam, honey, nut nougat cream, butter, juices, coffee

Our accommodation(s)

Due to the corona pandemic currently, occupied rooms will not be cleaned. Welcome products are available at all times at the reception desk.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  780 reviews

TripAdvisor Rating  3.5/5  748 reviews

Cost cutting continues

Customer review rating 2.5/5

Paul Couples - Confirmed reviews ALL

Cutting costs by reducing standards and services is not, in my opinion, a good idea. No more food available in the evening. No more newspapers available at breakfast. Reduced selection of items available for breakfast. Overall ambiance of the hotel is not what it used to be.

Dear Paul, Thank you for taking the time to tell us about your experience at the ibis Aachen Hauptbahnhof. I am sorry that your experience did not meet your expectations. It's a pity that you didn't really like our breakfast offer. We are very happy for € 13, - a rich buffet with a selection of cheese and sausage, cereals, boiled eggs and scrambled eggs, dairy products, large selection of bread and rolls, croissant, sweet pastries, jam, honey, butter, fresh fruit, juices, Offer mineral water and coffee specialties. And I am pleased that we can now also offer you fresh waffles, crispy bacon, an expanded selection of fruit and other coffee specialties! At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your Ibis Team

super small rooms which you cant notice on the pics

Customer review rating 3.5/5

Irem Families - Confirmed reviews ALL

breakfast is amazing, personel is nice but overly edited room pictures which hides how small the rooms are

Very helpful and attentive staff

Customer review rating 5.0/5

Jeremy P. Friends - Confirmed reviews ALL

We stayed for two nights to visit attractions on the town and Cologne. From the moment we arrived everyone was helpful, especially Marine at reception. When later we had a problem with a mislaid passport, Marine and the other staff involved could not have been more helpful, supportive and sympathetic. Happily, the passport was found. we had a very enjoyable and memorable stay in Aachen for which Ibis staff were partly responsible. Thank you again....

Overall very enjoyable stay - convenient position in Aachen

Customer review rating 5.0/5

Panos Business - Confirmed reviews ALL

Value for money, good service, convenient position

Well located

Customer review rating 5.0/5

Kamlesh S. T. Solo - Confirmed reviews ALL

Everything was good

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Other web-users rate our hotel

  • 447 reviews 9/10 Location
  • 749 reviews 5.5/10 Room
  • 557 reviews 8.8/10 Service
  • 20 reviews 8.7/10 WiFi
  • 544 reviews 3.3/10 Comfort
  • 333 reviews 8.6/10 Breakfast
  • 258 reviews 6.8/10 Cleanliness
  • 75 reviews 4.6/10 Vibe

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