ibis Aachen Hauptbahnhof Hotel 2 stars

Very very basic Ibis hotel. Tiny room. No extras. Should be considered an Ibis Budget. Staff looks always grumpy, drained, as if they hated being there.

I always stay in this hotel in Aachen, it’s near the town, clean, staff friendly

Comfortable and convenient. Very appreciative of the covered and secure car parking facility.

Friendly/helpful staff, comfortable rooms and close to all amenities

I was booked and checked into a hotel in Aachen but it turned out to be a very dismal place so checked out to find somewhere else to stay. Hotels.com had said it was "fabulous" It most definitely was not. I walked into the hotel ibis Aachen Hauptbahnhof and what a pleasant surprise. The receptionist was polite, courteous and helpful. At the price, it far exceeded my expectations and I joined the loyalty program while there. Clean, neat and modern with everything you would need for a pleasant stay. Plenty of shops and restaurants in an easy walking distance and the Railway Station is but 5 minutes walk away. Would not hesitate to stay there again and would be happy to suggest that you should too.

Friendly people and clean comfortable room

This is a very good, standard, budget hotel. However, we stayed here during the Christmas Market period and the price had been markedly inflated. Although we commented on the cleanliness of the hotel and the good breakfast, this was not value for the price.

My booking was canceled without any notice. I was lucky the room had not been booked by another person in the meantime or I would have been left without any accommodation late at night.

Very warm welcome, comfortable room, first class breakfast with very good humoured staff.

It has a very convenient location, close to city center and railway station. Family room is big and comfortable, but rooms are not cleaned properly (floor was dirty in bath and room during the 3 days we stayed) and supplies are randomly replaced (example: we were 3 and only 2 towels were available, we had to call to the reception to get toilet paper). Staff is friendly.

Stay was fine. Hotel clean and quiet. Issue was when we arrived the receptionist asked for a figure less than when booked. Assumed either exchange rate or that there was no breakfast. None was offered so we went out on all 3 days. On checkout we were asked for extra. Explained we were not offered breakfast so refunded. In afternoon thought that second room for daughter had been charged for breakfast. Went back and got another refund. This receptionist was very helpful but did cause concern to us and inconvenience of finding breakfast for 3 days elsewhere

We had a great stay in the Ibis Aachen hauptbahnhof. The staff, without exception, were very welcoming and helpful and couldn't do enough for us.

Good location with parking room comfortable and warm. Staff friendly. Buffer breakfast could have been better organised

Lovely hotel, clean and comfortable, the staff made it feel like a boutique hotel.

A very nice and helpful staff. The hotel is conveniently situated, 5 mn walk from the train station, 15 mn walk to the cathedral. The rooms are simple but pristine clean and the beds are very comfortable. We were not annoyed by the trafic noise at night, though the room was on the roadside.