ibis Aachen Hauptbahnhof 2.5 stars
Customer review rating (ALL Rating) 4.2/5 615 reviews
Zollernstrasse 2
52070 AACHEN
Germany
3: NORMALUHR
DUESSELDORF At 90.53km / 56.25 miles
AACHEN LAURENSBERG At 4km / 2 miles
EUROPAPLATZ At 4km / 2 miles
HAUPTBAHNHOF At 0km / 0 miles
GPS:50.769036, 6.095524
Check-in from - Check out up to
Buffet: cheese (Emmentaler, Gouda, Tilsiter, Edam); sausage and ham, cereals, boiled eggs, scrambled eggs, dairy products, bread and rolls, croissants, jam, honey, nut nougat cream, butter, juices, coffee
Due to the corona pandemic currently, occupied rooms will not be cleaned. Welcome products are available at all times at the reception desk.
Great stay
Customer review rating 5.0/5
Levon Solo - Confirmed reviews ALL
Bathroom not clean. Dirty towels from previous guest.
Customer review rating 2.5/5
Ir Solo - Confirmed reviews ALL
Dear IR, I sincerely apologize for the shortcomings regarding the cleanliness of your room. You're absolutely right: Of course, that shouldn't happen, it's not our standards either. Please be assured that we have already held the appropriate discussions internally and have adjusted the necessary processes. Of course, I am pleased to hear that our team member reacted appropriately and made improvements immediately. It would be nice if you would give us another chance, which we hereby ask you to give us. We very much hope that we will then be able to fully convince you of us on your next visit. Kind regards P. Salewsky Assistant Manager
Good location but poor aircon
Customer review rating 3.5/5
Anonymous Couples - Confirmed reviews ALL
Well located, unfussy hotel
Customer review rating 3.5/5
S Business - Confirmed reviews ALL
Dear S, We very much appreciate your comments regarding your stay at the ibis Aachen Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I regret that our standard room with 14.7m² was too small for you. I am happy to recommend our junior suite. This is room is much bigger and also offers a bathroom with more space for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, P. Salewsky Assistant Manager
nice reception
Customer review rating 5.0/5
Anonymous Solo - Confirmed reviews ALL
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