ibis Aachen Hauptbahnhof Hotel 2.5 stars

As mentioned in the review title, the stay was overall good & service friendly, except for the door jamming. With the luggage in the room, this can be quite distressing. One can only imagine the situation should one be in a hurry to catch a train when this occurs. However, reception was friendly & helped to resolve the matter. This problem seems rather common as they are very familiar with it, and said that does happen sometimes. In that case, I would believe that a permanent solution ought to be found for the doors of the hotel to prevent this from happening again. Besides this setback, the hotel had taken good safety & health measures regarding COVID-19 which is a good thing. Overall, bar the door jamming, the stay was a good one. Thank you.

The staff at the hotel could not have been more friendlier or more helpful!! Thank you. The location is close to the station and not far from the center of the city. Unfortunately, the outside traffic is rather loud and does not permit to open the window when it is getting too hot (25-30 degrees). Not sure whether the air conditioning worked properly. Overall, the bathroom was clean, but one noticed that the tiles were getting worn out and their grey shadow either indicates that they are old or that they had not been cleaned enough. There are cracks at the place where the toilet is fixed to the wall and we were not completely sure whether it would hold our weight. Eventually it did. Toilet paper was not enough and we had to ask for more.

Very good location between the city centre and the railway station. Warm welcome and friendly staff. Rooms are clean and have he classic ibis style layout. Surely a location to go back when being in Aachen.

Location is near the centre. Corona measures strict, so I felt save. Reception is kind. My Accor status was honoured. Thanks for the good stay.

Clean room, basic amenties, even a free upgrade to the junior suite :)

Well situated for Hbf, Zentrum, Carolus & Karneval!! Comfortable room, clean & tidy, suited to our long weekend at the Karneval. Breakfast table extensive and providing good foundation for an active day out & about! Liked the fact that the TV in the room allowed us to stream from Handi so we could watch the Six Nations live; stronger wi-fi signal would have been good (lots of buffering - had to resort to using own data)

My train was delayed because of the recent storm and I booked into your hotel. I am a club member and I had stayed at this hotel before. On this occasion the staff were excellent. I was quickly booked in to a nice room and reassured that should the storm persist I could extend my stay. To conclude the marker for this stay was the care and welcome extended by the well intentioned guest orientated staff on duty. They should be complimented for the excellent hoteliers that they are.Bernard

The people at the reception were friendly The Hotel is well located and it is only 10 minutes by foot to the city center. If you want a better Breakfast than in the hotel, you can go to Essers cafe at 10 minutes walk from the Hotel.

During our arrival we were helped by friendly people at the reception. The room was according to our expectations and it gave us the needed comfort. The price of the breakfast is a bit high compared with the served food. You can have a much cheaper and better breakfast, if you walk 10 minutes in the direction of the city center. On Saturday we took the breakfast in the hotel and on Sunday outside. So we can compare.

comfortable and relaxing for brief time I was there

This small hotel is very convienent for a short stay. The city centre is easy to walk to and the major roads and train station are also easily accessible. The rooms are typical Ibis layout and are fairly small but ok if you don't plan on staying more than a couple of nights.

Just got back from a business trip and my husband and I stayed here. Breakfast is included and not just a cheap breakfast Great selection of hot and cold choices .there's also a bar which is open quite late Rooms are small bathroom is tiny but showers are great. Good pressure and hot water. Ideal for just one person but manageable for two. Conveniently located about 20 minutes walk from Aachen city center.

I have stayed here many times and the staff are always very pleasant but as the years go by the hotel seems to be needing a refurbishment. For example the air conditioning never worked very well, but now has very little effect on room temperature.

Well located hotel, close to railway station, City Mall and city center. Rooms are small, but clean and comfortable. Ideal for who needs a good place just to take a shower and sleep. It was the best price we found during our stay

The hotel is located a few minutes walk away from the Hauptbahnhof - though beware there's a confusing brown direction sign at the end of Römerstraße pointing you back towards the station. We considered the standard twin rooms to be very small for two people and the bathroom was clearly designed to be