ibis Reims Centre 3 stars

Customer review rating (ALL Rating) 4.3/5 1,167 reviews

28, boulevard Joffre, 51100 REIMS, France

Hotel extras

  • 547 yards (500 meters) from the new Reims ARENA

  • Beside Reims Centre SNCF station

  • Beside Reims Centre SNCF station

  • Paying public EFFIA outdoor car park opposite the hotel.

  • Catering every night at our Grape Bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Reims Centre

28, boulevard Joffre
51100 REIMS
France

GPS:49.25913, 4.025255

Telephone +33 3 26 40 03 24

Fax +33 3 26 88 33 19

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

LE GRAPE BAR

Non contractual photo

Relax in a friendly atmosphere and share good times with friends and family over a platter of treats, a classic pizza or a hearty casserole of the day.

Our accommodation(s)

With the new Sweet bed bedding by ibis, this bedroom is comfortable, warm and practical. Soundproofed and air-conditioned, it offers a double bed, desk, free WIFI and TV with SmartView technology;

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,167 reviews

TripAdvisor Rating  3.5/5  1,005 reviews

Overpriced

Customer review rating 2.0/5

Loretta Couples - Confirmed reviews ALL

When we arrived at the hotel we were positively impressed by the hall and the welcome we received from the receptionist. The hall is very nice, with sofas and a pool area. On the other hand, the rooms are very small, once you open your luggage you can’t walk anymore in the room! I find it crazy to pay 85€ for that room. Also the toilette is very small. Plus, when we arrived in the room there were 23 degrees, it was crazy hot. We had to turn down the heating and open the windows and still was very uncomfortable to sleep because it was too hot. It’s ok for a one night stay but for sure it’s not worth the price

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Reception

Helpful staff

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Overall the stay was satisfactory. One staff member (guy) was particularly helpful - coming to our rescue when we turned into the wrong underground car park!

Monsieur, merci infiniment pour ce beau message, je fais part de celui-ci à tout l'équipe! A très bientôt, Hélène

Well located, but very noisy

Customer review rating 3.0/5

. Couples - Confirmed reviews ALL

Location is perfext, next to the xmas market and handy parking. But the room was very noisy. We could hear almost everything from our neighbours.

Dear Sir, Thank you for taking the time to tell us about your experience at the ibis Reims Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hélène

Tentmaker’s Tribute

Customer review rating 4.5/5

Tentmaker Couples - Confirmed reviews ALL

Very convenient location; staff most helpful; room clean; lobby very inviting; breakfast was delicious and well supplied; the staff did an outstanding effort for the World Cup event crowd that filled the lobby

Bonjour, Merci d'avoir pris le temps de partager avec nous votre expérience dans notre hôtel. Je suis ravi d'y lire votre satisfaction, et nottament s'agissant de la qualité de notre accueil. Je transmets vos félicitations à l'ensemble de l'équipe. Au plaisir de vous recevoir lors d'un prochain séjour, A bientôt et belle année, Florian - Réception

Good location and easy access to the city

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Hotel location was excellent, bed was good. Breakfast variety wasn't the biggest one, but there was all the needed and quality was good. Room was bit small for two person. Staff was helpful and we felt welcome.

Bonjour, Merci d'avoir pris le temps de nous faire part de votre avis concernant le séjour que vous avez passé dans notre hôtel. Je suis ravi d'y constater votre satisfaction. Je transmet par ailleurs vos félicitations à l'ensemble de l'équipe, qui les recevra avec plaisir ! Espérant pouvoir vous accueillir à nouveau, A bientôt, Hope to see you soon Florian - Réception

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Other web-users rate our hotel

  • 576 reviews 9.3/10 Location
  • 681 reviews 4.9/10 Room
  • 624 reviews 9.3/10 Service
  • 8 reviews 7.1/10 WiFi
  • 504 reviews 4/10 Comfort
  • 307 reviews 7.9/10 Breakfast
  • 210 reviews 8.3/10 Amenities
  • 210 reviews 6.3/10 Cleanliness

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