ibis Reims Centre Hotel 3 stars

A really nice hotel, in a great location with friendly staff. The rooms were clean and modern everything we needed for a 2 night stay. Breakfast was excellent. We found the location perfect for exploring the city either on foot or using the transport system with stops outside the hotel. Parking was next door as well.

The Ibis Reims Centre is an ideal stop-over to the Ferry or Shuttle to Uk. The hotel is clean, comfortable and friendly. Good, market-style breakfasts. Within 5 mins walk of the main restaurant streets. Parking is however charged at 10 euros for the station car park outside the reception area. Our third visit. Highly recommended

We had a lovely time, the hotel was clean and welcoming. The staff were lovely and very helpful. The location of the hotel was fantastic with good parking nearby.

In respect of the bedroom room size service able and adequate. In respect on the bathroom it could benefit from being about 50mm wider at the point of the toilet/washbasin width without affecting the bedroom size. The shower door would have benefitted the shower space if the shower door could have been placed at the front of the shower tray. In respect of the manual shower adjustment handle it would benefit from a knob adjustment as the shower handle could cause scalding when touched by the body on showering

The price of the hotel when booking on line was reasonable for the position of the hotel in the city centre. However, when going through the booking process, i.e. selecting a choice of two single beds or a double bed, the price had suddenly increased by 12euros. I have a carte de fidélité and the search made for the rooms included a reduction, final payment didn’t. This practice of increased price during the booking process is not acceptable and is discouraging .

Professional friendly staff, very clean room. Comfortable hotel.

Perfectly adequate for a ten hour stay

We enjoyed, the lobby, the breakfast, the possibility to park your car so close to the hotel for a friendly price. Also the staff was very nice and helpful. And the pinball machine! Location was perfect, walking out of the hotel you enter a street with many restaurants and nice places.

Room was a bit hot otherwise friendly staff nice bar good breakfast

Great stay. Loved the informal reception, bar and breakfast areas. Great selection of beers, including local ones. Staff were extremely friendly and helpful. Room was comfortable and had everything in it that I needed. Only gripe - on the first morning waking up in a strange room I rolled over to turn off my alarm clock and fell out of bed, hitting my head on the sideboard (a superficial head-wound which nevertheless produced lots of blood!) - I hadn't realised that the top mattress overhang the main mattress by 15 cm on each side and the top mattress gave way unexpectedly under me as I got close to the edge. A top mattress the same size as the main mattress would be much less dangerous.

The first room I was allocated had not been cleaned. The bed was unmade and there were dirty towels in the shower room. When I went to reception to ask for another room the receptionist initially didn't believe me that the room had not been made up!

Carpet is dirty. The room does not smell good. However the price is good.

Reims centre is an excellent stop off on route to Calais. The hotel is clean, efficient and friendly. It is also very close to the excellent restaurant area of Reims, and next to the train station. Would be good to have cheaper or free parking on site, though the station carpark is adjacent to the hotel. Thoroughly recommend for overnight stay or longer stay in the Reims area.

We have stayed here before but very disappointed as check-in was 'casual' and the hotel foyer looked 'tired'. my brother's room hadn't been cleaned properly and so this added to the impression that standards have dropped

Our room was very small but comfortable and quiet; breakfast was very good, though we would have liked the option of gluten free bread; and the location was perfect for arriving by train, exploring the city.