ibis Reims Centre 3 stars

Customer review rating (ALL Rating) 4.3/5 1,141 reviews

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ibis Reims Centre - Image 1
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28, boulevard Joffre, 51100 REIMS, France

Description

ALLSAFE approved hotel

Hotel extras

  • Near the "REGALIA" summer venues at the Cathedral and St Remi Basilica

  • A 10-minute walk from Notre-Dame de Reims cathedral.

  • Beside Reims Centre SNCF station

  • Paying public EFFIA outdoor car park opposite the hotel.

  • Catering every night at our Grape Bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

ibis Reims Centre

28, boulevard Joffre
51100 REIMS
France

GPS:49.25913, 4.025255

Telephone
Fax +33 3 26 88 33 19

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

LE GRAPE BAR

Non contractual photo

Relax in a friendly atmosphere and share good times with friends and family over a platter of treats, a classic pizza or a hearty casserole of the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,141 reviews

TripAdvisor Rating  3.5/5  1,014 reviews

Good location

Customer review rating 3.5/5

Helen Couples - Confirmed reviews ALL

Great location right next door to railway station. Typically small Ibis room. Bed super comfy and shower hot. A/c not working well as way too hot for us. After help from front desk the only solution was to open the windows.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards, Enzo, night auditor

Well located next to the train station

Customer review rating 4.0/5

Charles Solo - Confirmed reviews ALL

It is clean and the bed comfortable, right next to the train station I also like it is 12pm checkout. The room is a bit small and the shower is really tight. If you are a big guy, it may not fit. My only complaint is that there is no tea/coffee making facility in the room.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Enzo, night auditor

Good stat

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Thank you

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Enzo, night auditor

An ibis basic at a deluxe price, that is total robbery.

TripAdvisor rating 2.0/5

Christine F TripAdvisor review

I know Ibis is a basic hotel, but it is also a budget hotel and we use them often. Reims centre is very convenient with the station car park adjacent. Beds are comfortable a big plus. BUT we paid an eye watering 172€ for a basic room with breakfast! For this I expect a little more than a comfy bed. The room is ok ish, but one of the bed has no electric socket, the other is fairly near a messy cube making up for the lack of socket. The air conditioning has been added as an afterthought again unsightly installation (see photos). There is no way of switching the heating/AC off so I turned it down, but in the night woke to the AC going full blast. You have to juggle to find the sweet spot where neither heating or AC will be triggered. Carpet in room seemed grubby. The bathroom is so small that even alone in it it is poky. The only bin in the room is in the bathroom, impossible to squeeze past someone at the basin to use it. You had better not be taller than 1,80m to sit on the loo or you will have your knees in the wall. The shower is so small you constantly knock your elbows (but good there is a small shelf in shower for toiletries). I decided against washing my hair as I decided it would be just a too uncomfortable experience. The shower needs some extra cleaning attention. I wouldn’t leave mine like that at home, so why accept it in a hotel? The towels for two people are just 2 miserable small thin towels, the cheapest. No hand towels. Although this is a constant Ibis moan of mine. A lot of the above I would not mention if I had paid the usual Ibis price, but at 172€ we could have a 4 star hotel - we only had to accept this as we were traveling at the last minute and we’re booking on a phone at 18h.

Unsatisfactory

Customer review rating 1.0/5

Jan Couples - Confirmed reviews ALL

The bathroom was very small and the shower tray dirty. It was hard to get by in the bathroom and close the door. The staff were unfriendly , unhelpful and rude.. Apart from two of them and I don’t know the names….a younger girl and a young man. The food was terrible and most of the menu unavailable which the member of staff delighted in telling us or rather barking at us rudely. The breakfast was virtually non existent…..most food had gone and was not replaced in fact some croissants which were in a bag on the table were immediately removed along with some pain au chocolate. I have stayed in many ibis hotels and have never experienced such rudeness before..

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Other web-users rate our hotel

  • 545 reviews 9.2/10 Location
  • 666 reviews 4.6/10 Room
  • 555 reviews 8.9/10 Service
  • 7 reviews 6.7/10 WiFi
  • 496 reviews 3.8/10 Comfort
  • 313 reviews 8.2/10 Breakfast
  • 191 reviews 5.9/10 Cleanliness
  • 50 reviews 9.5/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.