ibis Reims Centre Hotel 3 stars

Customer review rating 4.2/5 3,537 reviews

ibis Reims Centre
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Hotel extras

  • 5 minutes from the city center.

  • 2 minutes from the Rheims Centre SNCF train station.

  • Easy access via A4, towards city center of Reims and Champagne vineyards

  • "Effia" paying outdoor car park opposite the hotel.

  • Covid-19 commitment charter

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking (Nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Shoe shine machine
  • Boutique Gourmande
Catering
  • BreakfastPaying
  • 1 bar(s)
Business services
  • Web corner
Information message

Hotel location

ibis Reims Centre

28, boulevard Joffre
51100
reims
france

Tel: +33326400324

Fax: (+33)3/26883319

Check-in from 12h00

Check out up to 12h00

  • BUS :  2,3,4,9,7 GARE SNCF

  • TRAM A :  A STATION GARE CENTRE

  • TRAM B :  B STATION GARE CENTRE

  • By plane

    REIMS CHAMPAGNE At 7.7km / 4.78 miles

  • By plane

    ROISSY CDG At 134km / 83.26 miles

  • By car

    A26 At 0.5km / 0.31 miles

  • By car

    A4 At 0.5km / 0 miles

  • By train

    CHAMPAGNE-ARDENNES At 8.6km / 5.34 miles

  • By train

    GARE TGV BEZANNES At 7km / 4.35 miles

  • By train

    REIMS CENTRE At 0.1km / 0.06 miles

GPS :49.25913, 4.025255

Our accommodation(s)

Warm, modern  en comfortabel, met een zacht bed en een functionele badkamer. De kamer beschikt over alles om u thuis te laten voelen

Room with 1 double bed equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 11 / 118 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Room with twin beds equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 11 / 118 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Multi-room offer: 2 rooms close together

  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
Rooms

Our restaurants and bars

BAR

Non contractual photo

Our new Grape Bar welcomes you to work or enjoy a drink with friends around the foosball table or pinball machine. Whether you feel like a snack or a full meal, we are at your service. Eat in or take your food to your room. Make yourself at home!

Our guest reviews for
ibis Reims Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,537 reviews

tripadvisor

TripAdvisor Rating 3.5/5

960 reviews

Well located , good stay

Customer review rating 4.2/5

V. Couples - 27/10/2020 Confirmed reviews ALL

Nice decoration and breakfast , good tips given by the reception .

Well located

Customer review rating 4.2/5

D. A. Couples - 19/10/2020 Confirmed reviews ALL

Well located just near to the station, the hotel is clean and the share space is cosy. Negative point on the room, this one was very small and dark. Maybe it’s better to put a bit more money to get a better room I don’t know.

Well located

Customer review rating 4.2/5

Anonymous Couples - 02/10/2020 Confirmed reviews ALL

Generally a well located hotel, tea & coffee making facilities in room or foyer for guests would be a good idea, also one evening sitting having a drink in lounge they were clearing the tables from the restaurant area, the glasses & cutlery on unused tables were just taken of & put in a cabinet & not sent for washing as would perhaps be expected in these extra cleaning times.

Very well located.

Customer review rating 4.2/5

Fraser B. Friends - 28/09/2020 Confirmed reviews ALL

The location of the hotel is good within easy walking distance from the center of the city, bars and restaurants. Our welcome was very good with a free glass of Champagne. Overall we enjoyed our stay there. A slight criticism, the secondary mattress on the bed traveled during the night to the left even with very little movement. The second small niggle was the size of the shower, it really is quite small.

Very small room, not Ibis experience

Customer review rating 4.2/5

Roberta Couples - 02/09/2020 Confirmed reviews ALL

The room was too small, the bathroom was small and strange, like it was created as makeshift. No refrigerator, it was definitely the worst Ibis room I`d ever been, not what I was used at all. The location was fine although very dark and hidden. Breakfast was ok.

Good location, staff very friendly

Customer review rating 4.2/5

Emma Families - 14/08/2020 Confirmed reviews ALL

Really enjoyed our stay. Cool hotel

Good morning, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Cédric Réception

Comfortable and convenient stopover.

Customer review rating 4.2/5

Donald Couples - 13/08/2020 Confirmed reviews ALL

Our room, although basic, was clean and comfortable. It was a great location from which to explore Rheims, being just a short stroll but far enough away to be peaceful.

Good evening, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Cédric Réception

Extremely disappointing stay in what used to be a nice central hotel.

Customer review rating 4.2/5

Alan Families - 04/08/2020 Confirmed reviews ALL

We didn't like this hotel one bit. It has been very badly redecorated and staff standards have dropped alarmingly. There was only one broken plastic cup plus a cardboard cup in the bathroom. The colour scheme everywhere was horrible. At breakfast, the bread tasted stale and there was only one coffee machine, so all the guests had to queue for a cup. We used to stay at this hotel regularly. We shan't do so again until it reverts to its former high standards.

Good morning, Thank you for taking the time to tell us about your experience with us. We sorry that your experience did not meet your expectations. Please allow our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future. Best regards Service Reception

Good stay in a great location

Customer review rating 4.2/5

J B. Couples - 03/08/2020 Confirmed reviews ALL

Wasn't sure what to expect in terms of safety measures, but was very happy that there was hand sanitiser at every main point, masks were being worn and what we needed to do was clearly displayed. Routes through the hotel reception were clearly marked out too. We were warmly welcomed by the reception staff who gave us a map of Reims and showed us where the main points of interest were. We were given a ticket for the car park which meant that we didn't need to pay each day when we used the car. Our room was comfortable, though the bathroom was very tiny, and we made full use of the air conditioning! I'm assuming that coat hangers had been removed from the room as a safety measure, as we had to use the chair to hang shirts on. Our room wasn't serviced during our stay - again I'm not sure if this is part of the new protocols - so I can't comment on this. The buffet breakfast was good and measures in place, including using our own tongs to serve ourselves, were being followed. We enjoyed our stay and look forward to booking again in the future.

Hello, We would like to thank you for this complimentary comment. We are happy to have you here. It's always a pleasure to know our delighted customers! We hope your next visit will be as pleasant as the previous one. Best regards Cédric Réception

Useful hotel, shame about the questionnaire

Customer review rating 4.2/5

Anonymous Couples - 26/07/2020 Confirmed reviews ALL

Almost efficient

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cédric Réception

Reliable stop on way home from Grand Massif ski trip

Customer review rating 4.2/5

Keith P. Families - 03/03/2020 Confirmed reviews ALL

Fifth, I think, homeward bound stay at this clean and efficient Hotel. The Car Parking looks a bit dodgy as it's in the Train station car park - but we have never had any problems and it's right next to the Hotel. Clean, comfortable, great breakfast and two and a half hours from our P&O ferry in Calais.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cédric Réception

Very good position close to the centre of Reims but in a private area

Customer review rating 4.2/5

Graham C. Families - 25/02/2020 Confirmed reviews ALL

Very tidy and pleasant hotel with a very relaxing atmosphere

Dear, We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Cédric Réception

Welcoming, warm and funky decor. Rooms well designed.

Customer review rating 4.2/5

Helena Families - 24/02/2020 Confirmed reviews ALL

Comfortable beds and good working hot shower, clean. Good experience, great variety for breakfast, very clean.

Dear, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Cédric Réception
Customer review rating 4.2/5

Michael C. Friends - 23/02/2020 Confirmed reviews ALL

Very comfortable beds and friendly staff

Dear, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cédric Réception

Perfect Stay

TripAdvisor rating 3.5/5

Craig F 29/01/2020 TripAdvisor review

A really nice hotel, in a great location with friendly staff. The rooms were clean and modern everything we needed for a 2 night stay. Breakfast was excellent. We found the location perfect for exploring the city either on foot or using the transport system with stops outside the hotel. Parking was next door as well.

Bonjour, Nous vous remercions pour vos commentaires suite à votre séjour chez nous. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau Bien cordialement Cédric Réception

Excellent stop-over

TripAdvisor rating 3.5/5

EdwardsLondon2013 29/01/2020 TripAdvisor review

The Ibis Reims Centre is an ideal stop-over to the Ferry or Shuttle to Uk. The hotel is clean, comfortable and friendly. Good, market-style breakfasts. Within 5 mins walk of the main restaurant streets. Parking is however charged at 10 euros for the station car park outside the reception area. Our third visit. Highly recommended

Bonjour, Nous vous remercions d’avoir donné de votre temps pour partager votre expérience sur notre établissement. Nous sommes ravis que vous ayez apprécié votre séjour chez nous et que vous ayez adoré notre parfaite localité Au plaisir de vous revoir bientôt à Reims Bien Cordialement Cédric Réception

A lovely Stay

Customer review rating 4.2/5

Craigf Couples - 27/01/2020 Confirmed reviews ALL

We had a lovely time, the hotel was clean and welcoming. The staff were lovely and very helpful. The location of the hotel was fantastic with good parking nearby.

Dear , We very much appreciate your comments regarding your stay

Staff very pleasant and helpful

Customer review rating 4.2/5

Graham C. Couples - 08/01/2020 Confirmed reviews ALL

In respect of the bedroom room size service able and adequate. In respect on the bathroom it could benefit from being about 50mm wider at the point of the toilet/washbasin width without affecting the bedroom size. The shower door would have benefitted the shower space if the shower door could have been placed at the front of the shower tray. In respect of the manual shower adjustment handle it would benefit from a knob adjustment as the shower handle could cause scalding when touched by the body on showering

Dear Guest, Thank you for the great review of our hotel! We take your comments into account in our bathrooms. It allows us to improve. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cédric Réception

Over priced for a very cramped room

Customer review rating 4.2/5

Elspeth Couples - 01/01/2020 Confirmed reviews ALL

The price of the hotel when booking on line was reasonable for the position of the hotel in the city centre. However, when going through the booking process, i.e. selecting a choice of two single beds or a double bed, the price had suddenly increased by 12euros. I have a carte de fidélité and the search made for the rooms included a reduction, final payment didn’t. This practice of increased price during the booking process is not acceptable and is discouraging .

Dear, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards Cédric Réception

No complaints

Customer review rating 4.2/5

Patrick T. Business - 06/12/2019 Confirmed reviews ALL

Professional friendly staff, very clean room. Comfortable hotel.

Dear Sir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cédric Réception

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