ibis Reims Centre Hotel 3 stars

Our room, although basic, was clean and comfortable. It was a great location from which to explore Rheims, being just a short stroll but far enough away to be peaceful.

We didn't like this hotel one bit. It has been very badly redecorated and staff standards have dropped alarmingly. There was only one broken plastic cup plus a cardboard cup in the bathroom. The colour scheme everywhere was horrible. At breakfast, the bread tasted stale and there was only one coffee machine, so all the guests had to queue for a cup. We used to stay at this hotel regularly. We shan't do so again until it reverts to its former high standards.

Wasn't sure what to expect in terms of safety measures, but was very happy that there was hand sanitiser at every main point, masks were being worn and what we needed to do was clearly displayed. Routes through the hotel reception were clearly marked out too. We were warmly welcomed by the reception staff who gave us a map of Reims and showed us where the main points of interest were. We were given a ticket for the car park which meant that we didn't need to pay each day when we used the car. Our room was comfortable, though the bathroom was very tiny, and we made full use of the air conditioning! I'm assuming that coat hangers had been removed from the room as a safety measure, as we had to use the chair to hang shirts on. Our room wasn't serviced during our stay - again I'm not sure if this is part of the new protocols - so I can't comment on this. The buffet breakfast was good and measures in place, including using our own tongs to serve ourselves, were being followed. We enjoyed our stay and look forward to booking again in the future.

Almost efficient

Fifth, I think, homeward bound stay at this clean and efficient Hotel. The Car Parking looks a bit dodgy as it's in the Train station car park - but we have never had any problems and it's right next to the Hotel. Clean, comfortable, great breakfast and two and a half hours from our P&O ferry in Calais.

Very tidy and pleasant hotel with a very relaxing atmosphere

Comfortable beds and good working hot shower, clean. Good experience, great variety for breakfast, very clean.

Very comfortable beds and friendly staff

A really nice hotel, in a great location with friendly staff. The rooms were clean and modern everything we needed for a 2 night stay. Breakfast was excellent. We found the location perfect for exploring the city either on foot or using the transport system with stops outside the hotel. Parking was next door as well.

The Ibis Reims Centre is an ideal stop-over to the Ferry or Shuttle to Uk. The hotel is clean, comfortable and friendly. Good, market-style breakfasts. Within 5 mins walk of the main restaurant streets. Parking is however charged at 10 euros for the station car park outside the reception area. Our third visit. Highly recommended

We had a lovely time, the hotel was clean and welcoming. The staff were lovely and very helpful. The location of the hotel was fantastic with good parking nearby.

In respect of the bedroom room size service able and adequate. In respect on the bathroom it could benefit from being about 50mm wider at the point of the toilet/washbasin width without affecting the bedroom size. The shower door would have benefitted the shower space if the shower door could have been placed at the front of the shower tray. In respect of the manual shower adjustment handle it would benefit from a knob adjustment as the shower handle could cause scalding when touched by the body on showering

The price of the hotel when booking on line was reasonable for the position of the hotel in the city centre. However, when going through the booking process, i.e. selecting a choice of two single beds or a double bed, the price had suddenly increased by 12euros. I have a carte de fidélité and the search made for the rooms included a reduction, final payment didn’t. This practice of increased price during the booking process is not acceptable and is discouraging .

Professional friendly staff, very clean room. Comfortable hotel.

Perfectly adequate for a ten hour stay