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Ibis Marseille Centre Gare Saint Charles Hotel 3 stars

Customer review rating 4.3/5 9,419 reviews

ALLSAFE approved hotel

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Ibis Marseille Centre Gare Saint Charles
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+ 11 Services

Hotel extras

  • 50m from St Charles Station (1 min walk)

  • Certified ALLSAFE by Bureau Veritas

  • Breakfast Buffet from 4 a.m. to 10 a.m.

  • 6 air-conditioned and fully equipped meeting rooms

  • Narvik: The Bistro Burger will fill you up

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttle Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Other sports activities
Business services
  • 6 Meeting room(s)
  • Web corner
  • Copy/print service available

Hotel location

Ibis Marseille Centre Gare Saint Charles

Square Narvick
Esplanade Saint Charles
13001 marseille
france

Tel: +33491956209

Fax: (+33)4/91506842

Check-in from 15h00

Check out up to 11h00

  • NAVETTE AEROPORT :  AEROPORT ST CHARLES

  • Subway M1 :  METRO M1 Saint Charles

  • Subway M2 :  METRO M2 Saint Charles

  • By plane

    MARSEILLE PROVENCE At 26km / 15.63 miles - Shuttle paying

  • By plane

    MP2 Aéroport At 26km / 15.63 miles - Shuttle paying

  • By car

    A50 / Sortie 2B Les Ports At 3.6km / 2.23 miles

  • By car

    A55 / EXIT JOLIETTE At 2.3km / 1.43 miles

  • By car

    A7 / EXIT ST CHARLES At 1km / 0.63 miles

  • By train

    MARSEILLE ST CHARLES At 0.1km / 0.06 miles

GPS :43.302828, 5.382614

Our accommodation(s)

Welcoming, modern and comfortable, with a cozy bed and functional bathroom. The ibis room has everything you need to enjoy your stay.

Our restaurants and bars

Discover Atelier du Burger and make delicious Burgers based on what you like and your appetite! The Bistro offers a selection of tasty dishes to enjoy on our terrace or our newly renovated restaurant

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

BAR-RENDEZ-VOUS

Our bar is currently closed. However, we offer a selection of snacks and drinks to eat in the room or to take away.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 74

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
Ibis Marseille Centre Gare Saint Charles

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

9,419 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,940 reviews

good stay very relaxing

Customer review rating 5.0/5

N. M. Solo - 16/07/2021 Confirmed reviews ALL

well located, friendly people, confortable rood and good food.

Super

Customer review rating 5.0/5

Anonymous Business - 20/06/2021 Confirmed reviews ALL

RAS super

Madame N., Nous vous remercions pour votre commentaires suite à votre séjour à ibis Marseille Centre Gare Saint-Charles. Nous espérons vous accueillir lors d'un prochain séjour dans notre belle ville de Marseille ! Service Réception.

Amazing view - kind employees - clean room

Customer review rating 4.5/5

Bee Friends - 11/06/2021 Confirmed reviews ALL

The hotel is very well located, not noisy and the employees respect the security regarding the Covid19. They are really kind of thoughtful. I regret one of the employees was working despite a painful back. She was slow and struggling to do many things.

Dear BAHRIA B., We very much appreciate your comments regarding your stay at the ibis Marseille Centre Gare Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Service Réception.

Great stay!

Customer review rating 5.0/5

Alex Families - 18/05/2021 Confirmed reviews ALL

We had a great time at the Ibis hotel by the train station. The hostess was very accommodative and polite. The room was clean and had a great view of the port and the Notre Dame. Breakfast was good. Overall a very pleasant experience and if we ever pass by Marseille we will definitely stay again at Ibis!

good stay despite COVID

Customer review rating 3.0/5

B. Business - 16/02/2021 Confirmed reviews ALL

Reheated food not so good !

Sir, We thank you for your comments regarding your stay at our hotel. Our hotel is striving r to give you the best service quality, in consequently, your comments are precious. We hope to see you again very soon. Best regards, Séghir HADJADJI Deputy Manager

Well located, clean, very professional and helpful staff.

Customer review rating 5.0/5

Anonymous Business - 23/12/2020 Confirmed reviews ALL

Excellent

Clean and practical

Customer review rating 4.0/5

Anonymous Business - 25/11/2020 Confirmed reviews ALL

No clear directions on how to get to the Hotel from the Train Station. Some panels indicating the directions inside the train station or even outside will be welcome.

PERFECT LOCATION FOR THE TRAIN TRAVELLER OR CRUISE SHIP VOYAGER

Customer review rating 5.0/5

Christopher Business - 19/11/2020 Confirmed reviews ALL

Excellent the receptionist Ms. Hassiba was most helpful and phoned me while I was travelling five hours on the train to let me know my credit card had been refused . I found out the details had been hijacked she allowed me to give her details of another credit card to make certain I secured the room for that night. She is very professional, sensitive , polite, hardworking. She was the only one on the desk when I checked in and had a steady nonstop stream of guests checking in that night. She was patient, welcoming, warm, professional and polite with each guest.

well located

Customer review rating 4.5/5

Jehan Business - 02/10/2020 Confirmed reviews ALL

close to the station and possibility to have a quick dinner

Dear Guest , Thank you for your comments regarding your stay. It is always a pleasure to receive positive feedback. We strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Seghir HADJADJI Adjoint de Direction

Super

Customer review rating 4.0/5

Anonymous Solo - 02/09/2020 Confirmed reviews ALL

Ras

well located if you need take a train very eairly in the morning

Customer review rating 4.0/5

Olha S. Couples - 31/08/2020 Confirmed reviews ALL

well located if you need take a train very eairly in the morning, nice and quiet terrasse, clean as usual in accor hotel group

15 min from port,ok !

Customer review rating 2.5/5

Camilla Couples - 25/08/2020 Confirmed reviews ALL

Not able to give advice Not all them english speaker

Great stay

Customer review rating 4.5/5

Sonya N. Couples - 21/08/2020 Confirmed reviews ALL

We always stay here when we arrive in Marseille. It’s great for the train station and hire cars. Friendly and attentive staff, rooms are always clean. No restaurant this time, but it is understood due to COVID 19.

well located for city visit - ideal if using the train services & metro

Customer review rating 4.0/5

Andrew Friends - 04/08/2020 Confirmed reviews ALL

immediately beside the St Charles station making it ideal for arrivals by TGV or connections via other train services. easy access to city points of interest on foot or by public transport system. outside bar/restaurant garden spaces.

actually right beside the station! Best views

TripAdvisor rating 4.0/5

Janet R Couples - 11/10/2019 TripAdvisor review

Early check ok. Olivier and other staff so friendly. We had stayed in 3 other ibis hotels of same price range by now and Marseille tops the list! Friendly, clean good bar and outdoor area, you can buy 24 hour transport tickets there for 5 euros. Even enjoyed a pinball machine! Actually has space for a nice terrace area. Plus when I had trouble printing tickets Olivier helped me out with no fuss. And Marseille is great!

France by train

TripAdvisor rating 4.0/5

hollyhock_13 Couples - 28/09/2019 TripAdvisor review

Good location close to Gare St Charles; large modern hotel, comfortable bedroom, but fairly small bathroom with good breakfast, restaurant & bar., with pleasant outdoor space. Welcoming, helpful staff.

Ideal hotel for exploring Marseille

TripAdvisor rating 5.0/5

Colin L Solo travel - 01/09/2019 TripAdvisor review

Hotel is a good Ibis. Rooms are bigger than normal and beds and pillows are excellent. Had the best night sleep in a while! Staff are professional, courteous and friendly. Breakfast is good. It is in a central location ideal for the station, port and general siteseeing. Easy to find if you get lost. Only negative was the bathroom shower which wouldn't stay on the pole and had a life of its own!

You look for a practical solution to take an early train in Marseille st Charles

TripAdvisor rating 5.0/5

Andre D Couples - 14/08/2019 TripAdvisor review

perfect clean perfect airco absolute silence during the night an excellent breakfast and a schort walk to the departure platform : you have to stay at Ibis Marseille centre gare saint charles .Thank to everybody in the hotel who made this easy and correct

Thank You !

Nice hotel

TripAdvisor rating 4.0/5

gheorghepavel Couples - 16/07/2019 TripAdvisor review

Very good room, clean and good functioning of the bathroom. Polite staff. Check-in online worked well. Varied and tasty breakfast with good quality products(fresh strawberries, pineapples, melons, excellent cookies and coffee). Our demands have been carried out partially. Without room with a view-it was toward the railway station.

Good Location but

TripAdvisor rating 2.0/5

Peter H Couples - 11/04/2019 TripAdvisor review

Location of this Ibis is great - next to station and therefore convenient for arrivals by train or Navette from the airport. Reception at check in was really friendly and we were given a larger room with 3 beds. So far OK, although the hotel really needs to be refreshed as very outdated in decor, etc. Then in the evening we tried to get items from the Petit Faim menu - only to be told anything we wanted to order was unavailable and we should go to the restaurant. We did - but nothing suitable for anyone wanting a snack and not a full meal. So went to the station to get something instead (and did this for the other days of our stay). What's the point of marketing a "Petit Faim" menu service at the bar if its not available and nothing suitable offered - the hotel has a kitchen!!!!! Then breakfast - chaos - stuff not available - in fact on the third morning there was no bread/croissants for quite some time. Other Ibis hotels with less staff can produce a better breakfast service. Expect this hotel makes good money for Accor Hotels,due to its location and no one bothers to check the standard of service it is giving. Reception staff, other than when we checked in and out (same person) were the least friendly of any in an Ibis hotel (and we have stayed in many in the UK, France, Spain, Italy and Poland).

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