ノボテルモスクワシェレメチェボ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,888 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • シェレメーチエヴォ国際空港から 100 m 以内に位置しています。

  • シェレメーチエヴォ国際空港のターミナル B と Dへの無料送迎シャトル。

  • 朝食ビュッフェは、毎朝 5 時からご利用いただけます。

  • 高速アエロエクスプレス鉄道駅から 100 m の場所にあります。モスクワ中心部まで 35 分です。

  • 6 つのコンファレンスホール(収容人数 300 名様)

当ホテルの客室

ホテル所在地

ノボテルモスクワシェレメチェボ

シェレメチェボ 2、ビル3, モスクワ地域, ロシア連邦
141400 ヒムキ
ロシア連邦

GPS:55.962536, 37.416935

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,888 件のレビュー

トリップアドバイザーの評価  4.0/5  1,609 件のレビュー

Bad

トリップアドバイザーの評価 1.0/5

วีระ ว トリップアドバイザー認証口コミ

Bad a girl reception at night service, she ask about immigration card and visa, Thailand is free visa 30 days, why she do not know Thailand free visa and then she ask old immigration card for old passport????? She ask where is old immigration card She is many many problem with Thai people, she is bad face Hotel will be training reception for good service

Dear guest, thank you for taking time to review your stay. We apologize if the quality of provided services did not meet your expectations. Could you tell us specifics of your reservation, so we could figure out the situation? Thank you in advance. Sincerely, Arthur Ibragimov, Quality manager.

моя любимая

お客さまの声 5.0/5

K. ビジネス - 確認済みレビュー すべて

窓からの眺めがあまりよくなかった

Dear Guest! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are looking forward to welcome you back as soon as possible! Best regards, Novotel team

最高に良い

お客さまの声 5.0/5

K ビジネス - 確認済みレビュー すべて

今までいつも望んでいたにもかかわらず、ただの一度しか、通されたことのない林に面した部屋でとてもうれしいです。

Kazuko A. 様 この度は、Novotel Moscow Sheremetyevo Airport でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。

Very nice, but super overpriced hotel.

トリップアドバイザーの評価 4.0/5

AlbertLosAngeles Solo travel - トリップアドバイザー認証口コミ

«+» Great updated modern hotel. Nice lobby design, nice room design (I stayed at Standard Novation Room). Super comfortable bed. Great looking bathroom. Very good quality bathroom amenities. Fast Wi-Fi. «-» Super overpriced hotel! The room rates are completely unreasonable! Uncomfortable messy hotel for a transfer situation. Bus drivers were rude and did not help with luggage. If you have just a little carry on, it is easier to walk to the hotel through terminals than to use a transfer, because the ride to the hotel from the airport takes like 15 min. Nobody cared about COVID including bus drivers, who did not wear face masks.

Dear Albert! Thank you very much for your feedback addressed to "Novotel Sheremetyevo Airport ". We are very glad to know that you appreciated our rooms and the design of the hotel. Please, accept our sincere apologies for all inconveniences that you have experienced during your stay with us. Be sure that all necessary measures were taken to prevent such situations in future. I would like to assure you that we will organize additional training for our staff on professionalism, hospitality and kindness. We also dare to assure you that all employees are following COVID safety measures. Be sure that your comment regarding the masks has been sent to our management. As for the price we understand that you may find our pricing expensive comparable to many other destinations, however our pricing is strictly following the levels of other 4 star properties in Moscow. We constantly monitor our pricing to the market to ensure we are on par with similar hotels in the city. We hope that you will choose again “Novotel Sheremetyevo Airport” during your next visit to Moscow and you will enjoy your rest with us! Best regards, Sergey Ryltsov, General Manager

Excellent amenities

トリップアドバイザーの評価 5.0/5

Ksenia Z ファミリー - トリップアドバイザー認証口コミ

We very much enjoyed our stay at the hotel. The room was spotless and had lots of nice extras like slippers and a children’s toiletries set. Breakfast had a good selection. Best of all was the swimming pool which was a nice thing to do whilst waiting for the flight.

Dear Ksenia! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for taking time to share your impression of your recent stay with us! We are very glad to find out that you enjoyed your stay and that we were able to meet your expectations. Your satisfaction is the best reward for our staff who works day after day to offer you an irreproachable service. Thank you again for your compliments and for choosing “Novotel Sheremetyevo Airport”! Looking forward to welcome you soon! Best regards, Sergey Ryltsov, General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 16 件のレビュー 7.8/10 インターネット
  • 547 件のレビュー 8.3/10 朝食
  • 470 件のレビュー 8.4/10 清潔さ
  • 254 件のレビュー 7.7/10 お値打ち度
  • 109 件のレビュー 8.8/10 ウェルネス・温泉エリア

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