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Novotel Moscow Sheremetyevo Airport Hotel 4 stars

Customer review rating 4.4/5 4,463 reviews
Novotel Moscow Sheremetyevo Airport
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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • MOSCOW SHEREMETYEVOPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac

Hotel location

Novotel Moscow Sheremetyevo Airport

Sheremetyevo 2, bld. 3
Ownership 3 Khimki District
141400
khimki
russian federation

Tel: +64956265900

Fax: (+6)495/6265903

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    MOSCOW SHEREMETYEVO At 0.5km / 0.31 miles - Shuttle paying

GPS :55.962536, 37.416935

Our accommodations

Make yourself at home in one of 493 spacious and bright rooms, featuring modern interiors and all the necessary amenities. The Novotel Sheremetyevo Airport hotel offers 3 room categories: Standard, Superior and Deluxe. 24-hour room service.

Standard Room with double bed and sofa bed, non smoking room

  • Max. number of persons: 4
  • Area: From 24m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Executive Room with double bed, twin beds on request.

  • Max. number of persons: 4
  • Area: From 24m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

A spacious Suite with two rooms specially design for your comfort and luxury stay.

  • Max. number of persons: 2
  • Area: From 48m²
  • Views: Forest view, City side, Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

COTE JARDIN

Type of cuisine: International

The buffet breakfast is served from 5 to 10am on weekdays and from 5 to 11am on weekends and public holidays. Specially for you, we offer a wide choice of fresh fruit, hot dishes, pastries and appetizers.

Lunch

13:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FUSION GRILL & BAR

Type of cuisine: International

European, Russian and pan-Asian cuisine, a balanced choice of food, vegetarian menu and children's menu

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FUSION GRILL & BAR

Photo non contractuelle / Strictly non binding

Enjoy light snacks, creative cocktails, a glass of wine or your favorite drink.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 150 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Novotel Moscow Sheremetyevo Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,463 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,548 reviews

Made to feel welcome

Customer review rating 4.4/5

Mark J. Business - 21/02/2020 Confirmed reviews ALL

Check in fast and efficient always, room was clean, tidy and comfortable. check out excellent and the staff were courteous and polite as well as friendly. Always a pleasure to stay at Novotel Moscow

Dear Mark! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. Special thanks for your kind words regarding our staff! Your satisfaction is the best reward for our staff who works day after day to offer you an irreproachable service. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov, General Manager

Enjoyed my stay

Customer review rating 4.4/5

Norman S. Business - 20/02/2020 Confirmed reviews ALL

Nice clean hotel, friendly staff.

Dear Norman! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for taking time to share your impression of your recent stay with us! We are very glad to find out that you enjoyed your stay and that we were able to meet your expectations. Special thanks for all the positive moments mentioned in your review. It will be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport” again! Best regards, Sergey Ryltsov, General Manager

FELT LIKE HOME

Customer review rating 4.4/5

Raoul Business - 17/02/2020 Confirmed reviews ALL

Everything was brilliant. No complaints whatsoever

Dear Raoul! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are glad that you were satisfied with your stay. Special thanks for all the positive moments mentioned in your review. We try to do our best to provide perfect service for our guests. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov, General Manager

Good price for hotel near airport

Customer review rating 4.4/5

Anonymous Business - 14/02/2020 Confirmed reviews ALL

I have lready spend some nights in the hotel and also this time my stay was as good and relaxing as expected. Getting a room upgrade and having time to enjoy the breakfast made my stay even better.

Dear Guest! Thank you very much for the feedback about your stay at "Novotel Sheremetyevo Airport ". We are glad to find out that you appreciated your stay with us. It is our priority to provide the best service and make your stay memorable and joyful. As for the check-in be sure that we will take into account your comment. Your opinion is very important for us, because the satisfaction of our guests is our priority. We hope that you will choose again “Novotel Sheremetyevo Airport” during your next visit to Moscow and you will enjoy your rest with us! Best regards, Sergey Ryltsov, General Manager

good stay

Customer review rating 4.4/5

Anonymous Solo - 13/02/2020 Confirmed reviews ALL

Hotel is fine. The registration process took too long, almost 20 minutes waiting, despite the online registration.

Dear Guest! Thank you very much for your feedback addressed to "Novotel Sheremetyevo Airport ". We are very glad to know that you appreciated our hotel. As for the registration process, be sure that we will take into account your comment. Your opinion is very important for us, because the satisfaction of our guests is our priority. We appreciate your concerns, and we sincerely hope that you will give us the opportunity to welcome you in our hotel in the near future and change your opinion regarding our service. Best regards, Sergey Ryltsov, General Manager

Well located

Customer review rating 4.4/5

Petr Business - 12/02/2020 Confirmed reviews ALL

Room in good conditions, comfortable ambience. There are opportunities to choice appropriate pillows on the bed. Well deserved breakfast.

Dear Petr! Thank you very much for the feedback about your stay at "Novotel Sheremetyevo Airport ". We are very glad to find out that you enjoyed your stay and that we were able to meet your expectations. It will be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport” again! Best regards, Sergey Ryltsov, General Manager

Well located to the airport and comfortable rooms

Customer review rating 4.4/5

John Business - 12/02/2020 Confirmed reviews ALL

I have stayed at this hotel many times and always find it to be excellent. All staff are very friendly and efficient there is a courtesy bus to and from the airport every 20 minutes. Rooms are very clean and comfortable. The bar area is really good also with a friendly atmosphere and again friendly and efficient staff I would definately reccomend this hotel.

Dear John! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. It's music to our ears every time we hear that our guests have had a wonderful experience of accommodation in our hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Special thanks for all the positive moments mentioned in your review. It will be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport” again! Best regards, Sergey Ryltsov, General Manager

Short stay in Moscow

Customer review rating 4.4/5

Marcin Business - 03/02/2020 Confirmed reviews ALL

Good location; nice room; well equipment fitness center :)

Dear Marcin! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are very glad to find out that you enjoyed your stay and that we were able to meet your expectations. We hope your next stay with us will be even more pleasant. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

10

Customer review rating 4.4/5

Vitaly S. Business - 19/01/2020 Confirmed reviews ALL

super

Уважаемый Виталий! Благодарим Вас за постоянство в выборе гостиницы "Новотель Аэропорт Шереметьево" и за Вашу замечательную оценку! Мы высоко ценим Ваше доверие и будем делать все возможное, чтобы и впредь неизменно его оправдывать. Ждем Вас снова в гостинице «Новотель Аэропорт Шереметьево»! С уважением, Сергей Рыльцов, Генеральный Управляющий

Mr

Customer review rating 4.4/5

Norman S. Business - 14/01/2020 Confirmed reviews ALL

I stay when travelling to and from work. Lovely hotel, friendly staff.

Dear Norman! Thank you for choosing “Novotel Sheremetyevo Airport” and submitting such a positive feedback! We are glad that you were satisfied with your stay. It is our priority to provide the best service and make your stay memorable and joyful. We hope your next stay with us will be even more pleasant. Thank you again for your compliments and for choosing “Novotel Sheremetyevo Airport”! Looking forward to welcome you soon! Best regards, Sergey Ryltsov, General Manager
Customer review rating 4.4/5

Igor Business - 13/01/2020 Confirmed reviews ALL

didn't work pool again (((

Dear Igor! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for taking time to share your impression of your recent stay with us. Please, accept our sincere apologies for all inconvenience you experienced during your stay. Let us assure you that we carefully monitor the cleanliness in the gym, especially in the pool area.That is why every month the pool is closed for sanitation to be cleaned. Thanks for understanding. We would like to apologize for the inconveniences once again and sincerely hope, that you will give us another opportunity to welcome you back at “Novotel Airport Sheremetyevo”! Best regards, Sergey Ryltsov, General Manager

A very short but comfortable stay.

Customer review rating 4.4/5

Silviu A. Couples - 11/01/2020 Confirmed reviews ALL

Only a few hours between a connecting flight, but the room was very good, clean and the pillows cozy. Thank you.

Dear Guest! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are glad that you were satisfied with your stay. It is our priority to provide the best service and make your stay memorable and joyful. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov, General Manager
Customer review rating 4.4/5

H. Couples - 03/01/2020 Confirmed reviews ALL

one of the much better airport hotels around the world

Dear Mr. H.! It is so delightful to read such a positive feedback from you about your stay at "Novotel Sheremetyevo Airport". It is a great pleasure for us to find out that you are our frequent guest and appreciate our quality of service, we always try to provide our guests with perfect conditions for the rest. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

I enjoyed my stay at Novotel Sheremetevo

Customer review rating 4.4/5

Natalya Solo - 25/12/2019 Confirmed reviews ALL

It was a pleasant stay for 8 hours in between flights, I got a chance to sleep and enjoyed a swimming-pool and massage chairs by the spa area.

Dear Natalya! Thank you for choosing “Novotel Sheremetyevo Airport” and submitting such a positive feedback! We are glad to find out that you appreciated your stay with us. Your satisfaction is the best reward for our staff who works day after day to offer you an irreproachable service. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

Grate stay

Customer review rating 4.4/5

Irina Business - 20/12/2019 Confirmed reviews ALL

Lovely hotel, nice staff and very good restaurant

Dear Irina! Thank you for choosing “Novotel Sheremetyevo Airport” and submitting such a positive feedback! It's music to our ears every time we hear that our guests have had a wonderful experience of accommodation in our hotel. Special thanks for all the positive moments mentioned in your review. Thank you again for your compliments and for choosing “Novotel Sheremetyevo Airport”! Looking forward to welcome you soon! Best regards, Sergey Ryltsov, General Manager

No loyalty recognition

Customer review rating 4.4/5

Charles-louis R. Business - 20/12/2019 Confirmed reviews ALL

Irina, the manager present when we check in, applied her own rules instead of applying the Accor group rules. I think it’s a big mistake, especially from a leader, it gives me very unpleasant memory and feelings. She gives excuses on communication problem, She should read the loyalty contract at least ones and i was with my wife who is Russian... I don’t want any apology, it just should not happen. I regret as well, in general, that what is supposed to be automatically provided for loyalty program members (why using it if not) shouldn’t be reminded. Staff in general is missing training. The worst stay for myself in all Accor hotels I could stay so far.

Dear Charles-Louis! Let us thank you for choosing “Novotel Sheremetyevo Airport” and taking time to review your recent stay. We regret that quality of provided service did not meet your expectations. Please, accept our apologies for the inconveniences regarding of the room. According to your reservation we did not see any information about the age of your child. That is why we tried to make everything possible and made a decision to prepare a standard room on the sixth floor with special cosmetics and bathrobes for all members of your family. Unfortunately, our colleague did not take your preference into account. We will take into consideration your preference on the next stay. As for the staff, be sure that for the receptionists and for the Duty manager strict administrative measures will be applied. This is not the level of service that we try to offer to our guests. I would like to apologize for the inconveniences once again and sincerely hope that you will give us another opportunity to welcome you back at “Novotel Airport Sheremetyevo” during your next visit to Moscow. Best regards, Sergey Ryltsov, General Manager

Friendly staff, very helpful.

Customer review rating 4.4/5

Marcel Business - 18/12/2019 Confirmed reviews ALL

Short stay only for one night, but dinner was good and service as well.

Dear Marcel! Thank you very much for your feedback addressed to "Novotel Sheremetyevo Airport ". We are very glad to know that you appreciated our staff and restaurant. It is our priority to provide the best service and make your stay memorable and joyful. It will be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport” again! Best regards, Sergey Ryltsov, General Manager

Tremendous service, convenient location to SVO

Customer review rating 4.4/5

Viktor K. Business - 17/12/2019 Confirmed reviews ALL

Astonished by the great service, great cost for the value provided. Beds cozy, breakfasts scrumptious, free shuttle service to the airport every 10-20 minutes - makes me wonder why didn't I use the near-airport sleepovers before?

Dear Viktor! It is so delightful to read such a positive feedback from you about your stay at "Novotel Sheremetyevo Airport". We are happy to hear that you enjoyed your recent stay with us and you were well looked after by our staff offering the best service quality. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant! We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

Almost great place to stay at SVO airport

Customer review rating 4.4/5

Dmitrii Business - 15/12/2019 Confirmed reviews ALL

All it great in the hotel - rooms, location to svo and staff. The only drawback - is the breakfast quality - a lot of opportunities to improve especially compare to Novotel Kievskaya or Novotel Moscow City

Dear Dmitry! Thank you very much for your feedback addressed to "Novotel Sheremetyevo Airport ". We are glad to find out that you appreciated your stay with us. As for the breakfast, we will take your comment into account and transfer to the chef. Your opinion is very important for us, because the satisfaction of our guests is our priority. It will be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport” again! Best regards, Sergey Ryltsov, General Manager

Request

Customer review rating 4.4/5

Jean J. H. Business - 14/12/2019 Confirmed reviews ALL

Experience has been always good. Now i need your help for providing me me bill. I paid on line the night I spent and at reception I have ben told to call my agency for the bill. It didn't go through Trip Advisor or Bookings as I have ccess to records. I usely paid direct to you. Can you tell me through whom I paid or provide me with a duplicata of that bill This is for reimbursement matter with my client. Thanks for your cooperation

Dear Guest! Thank you very much for your feedback addressed to "Novotel Sheremetyevo Airport ". We are very glad to know that you appreciated our hotel. As for your bill, we can't send you bill, but we know that your reservation was by an agancy "Miki Travel". Thank you for your understanding. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” again! Best regards, Sergey Ryltsov, General Manager
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