Novotel Moscow Sheremetyevo Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 1,954 reviews

Novotel Moscow Sheremetyevo Airport - Image 1
Novotel Moscow Sheremetyevo Airport - Image 2
Novotel Moscow Sheremetyevo Airport - Image 3
Novotel Moscow Sheremetyevo Airport - Image 4

Description

Hotel extras

  • Within 100 metres from Sheremetyevo International Airport.

  • Free transfer shuttle to Terminals B, C & D of Sheremetyevo airport.

  • All-you-can-eat buffet breakfast is available from 5 a.m. daily

  • 100 m from the high-speed AeroExpress train: 35 mins to the Moscow center

  • 6 conference halls with a capacity of 300 people

Our accommodation(s)

Hotel location

Novotel Moscow Sheremetyevo Airport

Sheremetyevo 2, bld. 3, MOSCOW REGION
141400 KHIMKI
Russia

GPS:55.962536, 37.416935

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,954 reviews

TripAdvisor Rating  4.0/5  1,619 reviews

Customer review rating 5.0/5

Tatiana Families - Confirmed reviews ALL

Great hotel 🏨 and we will come back to the hotel for sure !!!✔️

Dear Tatiana! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are very glad to find out that you enjoyed your stay and that we were able to meet your expectations. We hope your next stay with us will be even more pleasant. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Olga Kovalenko, Guest Relation Manager

Everything was o.k.

Customer review rating 4.5/5

Olaf S. Business - Confirmed reviews ALL

Very friendly personal staff, especially Yana at reception desk and Galina in breakfast area

Dear Herr S., Thank you for your loyalty to our hotel and your kind words. We are sincerely glad to hear you enjoyed yet another stay with us. We will pass your words of gratitude to Yana and Galina. The rooms are getting cleaned at various periods of time, as we have more than 450 rooms. You can always request room cleaning at convenient time if needed. Thank you for your understanding. We hope to see you again very soon. Sincerely, Arthur Ibragimov, Quality Manager.

GOOD HOTEL- BAD EMPLOYEE EGOR

TripAdvisor rating 1.0/5

cmlbltc TripAdvisor review

EGOR, Rude and disrespectful employsee... He tried to disgrace our wonderful Russian holiday but failed. Someone should teach Egor that the most important purpose of working in a hotel is to serve and assist the customer. I hope the hotel management gives this person the necessary training.

Dear Guest! Let us thank you for choosing “Novotel Sheremetyevo Airport” and taking time to review your recent stay. We regret that quality of provided service did not meet your expectations. Please, accept our sincere apologies for all inconveniences that you have experienced during your stay with us. Be sure that all necessary measures will be taken to prevent such situations in future. We would like to assure you that we will organize additional training for our reception staff on professionalism, hospitality and kindness. Hopefully you would give us another stay on your next visit to the Capital of Russia so we will be able to change your opinion regarding the quality of service. Best regards, Olga Kovalenko, Guest Relation Manager

Well located

Customer review rating 4.0/5

K. M. Families - Confirmed reviews ALL

Thank you for everything.

Dear M.! Let us thank you for choosing “Novotel Sheremetyevo Airport” multiple times and taking time to review your recent stay. It is our priority to provide the best service and make your stay memorable and joyful. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport”! Sincerely, Slovak Maria, Guest Relation Manager.

Comfortable hotel

Customer review rating 5.0/5

Zakiul Business - Confirmed reviews ALL

good staff. helpful in offering me early check inn and late check-out. best hotel to stay near SVO

Dear Zakiul! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are very glad to find out that you enjoyed your stay and that we were able to meet your expectations. We hope your next stay with us will be even more pleasant. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Kovalenko Olga, guest relation manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 726 reviews 8.7/10 Location
  • 1,447 reviews 7.9/10 Room
  • 1,042 reviews 8.2/10 Service
  • 20 reviews 8/10 WiFi
  • 628 reviews 8.5/10 Breakfast
  • 521 reviews 8.6/10 Cleanliness
  • 274 reviews 8.1/10 Value
  • 151 reviews 7.9/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Khimki