Mercure Madrid Plaza de Espana 4 stars

Customer review rating (ALL Rating) 4.4/5 4,584 reviews

ALLSAFE approved hotel

Information message

Mercure Madrid Plaza de Espana
See on a map
+ 15 Services

Hotel extras

  • Located just 5 minutes from Gran Via and 15 minutes from Puerta del Sol.

  • Recent opening of the Vermutería Chipén bar.

  • Hotel newly renovated in 2017.

  • Free fitness center next to the hotel.

  • Free high-speed WIFI.

Hotel location

Mercure Madrid Plaza de Espana

Calle de Tutor 1
Esquina Ventura Rodriguez
28008 madrid
spain

Fax: (+34)

Check-in from 12h00

Check out up to 12h00

  • BUS 1:  1 PLAZA DE ESPAÑA

  • BUS 2:  2 / C PRINCESA

  • STATION PLAZA DE ESPANA LINE 10:  10 PLAZA ESPAÑA

  • VENTURA RODRIGUEZ LINE 3:  3 VENTURA RODRIGUE

  • PLAZA DE ESPANA:  10

  • By plane

    BARAJAS MADRID At 17km / 10.56 miles

  • By train

    ATOCHA At 4km / 2.49 miles

  • By train

    NORTE At 1km / 0.63 miles

GPS:40.425659, -3.713799

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Vermutería Chipén

A space created for the both internal and external customers, well connected to Madrid, the neighborhood and its culture, where the star of the show is the vermouth with a full tapas menu showcasing Madrid's flavors with international twists

Our accommodation(s)

Start your day well with our new MAKE MY DAY breakfast. Served from 7am to 11am, our breakfast will set you up for a day of work or serious sightseeing. Don't forget, you can also enjoy your breakfast in your room. for a computer, a flat-screen TV with a wide selection of international channels, desks with cable Internet connection and a peephole door. Room service available

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 40

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
Mercure Madrid Plaza de Espana

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,584 reviews

TripAdvisor Rating 4.5/5

557 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great location, peppy place, excellent service

TripAdvisor rating 5.0/5

KiranShing 28/11/2021 TripAdvisor review

Great location, two minutes walk from the happening Placa De Espanya. A smallish property, with very peppy feel at the front area as also the rooms. Rooms are also large and comfortable. Breakfast spread is wide and service is excellent. Overall very good experience at the property. Special mention of Ramon, who helped us through our specific needs,

Dear Kiran, Thank you so very much for taking the time to share your detailed and kind review about your experience with us. We are so glad that you are considering us that way and we can't wait to welcome you back to your Madrid´s home! Have a lovely evening! Andreea

Well located

Customer review rating 3.5/5

Michael S. H. Friends - 26/11/2021 Confirmed reviews ALL

Well located

Dear Mr. Smith, Thank you very much for your comments. We hope to see you soon in our hotel!! Best regards. Héctor.

Convenient for Metro and for walking to main sites

Customer review rating 4.5/5

Peter Couples - 26/11/2021 Confirmed reviews ALL

Welcoming staff and good cleaning arrangements, however we would have preferred ceramic cups for the coffee machine. Also we had two keys and on at least 4 days of our 7 night stay we had to return to reception to have one of the keys reprogrammed. The Accor app was not helpful n

Dear Peter , Thank you for sharing your experience with other travelers. We always want our guests to enjoy clean and comfortable accommodation and we apologize for the lack of attention to your wife. Rest assured that our team will find the solution soon. Your honest feedback will be used to help us improve our customer service. We appreciate knowing what would improve your stay, however we hope to see you soon. All the best Rosana

Colorful & Peppy decor, great service

Customer review rating 4.5/5

Kiran S. Couples - 26/11/2021 Confirmed reviews ALL

Great location, just 2 minutes walk from Plaza Espanya and the shopping High Street. A smallish property, seems to have been rebuild recently and is very nicely decorated with vivid colors and a very lively style. Rooms are large, bed comfortable, bathrooms. Service at the bar & Breakfast is very good and the staff is very helpful. Special mention of Ramon in the front office who was very efficient and helpful to us.

Dear Kiran, Thank you very much for your review. We are very happy to know that her stay with us was so pleasant. We will send your comments to the entire team and especially to Ramon. We hope to see you soon at our hotel !! Thanks and best regards. Hector.

Estupenda

Customer review rating 4.0/5

Anonymous Business - 25/11/2021 Confirmed reviews ALL

Estupenda

Estimada María Rosa, Muchísimas gracias por su evaluación. Nos alegra mucho saber que su estancia con nosotros fue tan agradable. Esperamos verle pronto en nuestro hotel!! Gracias y un saludo. Héctor.

well located

Customer review rating 4.5/5

Maria Families - 22/11/2021 Confirmed reviews ALL

good breakfast, great location

Dear Maria Victoria, Thank you very much for your comment. We hope to see you soon at our hotel !! Thanks and best regards

Lovely hotel, good located, great service, super comfy beds

Customer review rating 5.0/5

Rich Couples - 19/11/2021 Confirmed reviews ALL

Lovely hotel, good located, great service, super comfy beds

Dear Rich, Thank you very much for your kind comments as well as for highlighting our location and the treatment of the staff! I will pass on your impressions to the whole team. Thanks again and we hope to see you again soon! All the best Andreea

Well located

Customer review rating 4.0/5

Anonymous Couples - 19/11/2021 Confirmed reviews ALL

The staff are very friendly and cooperative many thanks for all of them. Inside the room was really warm and the AC was turned to a heater and couldn't open the windows properly for some fresh cold air.

Dear Raidah, Thank you very much for your kind comments as well as for highlighting our location and the treatment of the staff! I will pass on your impressions to the whole team. Thanks again and we hope to see you again soon! All the best Andreea
Customer review rating 3.0/5

Anonymous Families - 12/11/2021 Confirmed reviews ALL

Decent location, small rooms and slow wifi. Clean and comfortable enough.

Dear H. I would like to thank you most sincerely for taking the time to post a review following your visit to the Mercure Madrid hotel. I am sorry that your experience did not meet your expectations as far as the wifi and the upgrade, please allow me to express my sincerest apologies. Your feedback is very important to us and we will be taking into account for future stays. It will be a real pleasure for us to host you in our hotel again and we hope your next visit will be even more pleasant than the previous one. Kindest regards Juan.

Nice place with friendly staff

TripAdvisor rating 4.0/5

ChicagoPair 26/10/2021 TripAdvisor review

The hotel is well located and walking distance to pretty much anything you would need. Room was clean and comfortable. Wi-fi worked well. Everyone wore masks in public unless actively eating or drinking. We would stay there again.

Dear guest I would like to thank you most sincerely for taking the time to post a review following your visit to the Mercure Madrid hotel. I was genuinely delighted to read your very kind comments about our staff and also our accommodations and the location. It will be a real pleasure for us to host you in our hotel again and we hope your next visit will be even more pleasant than the previous one. Kindest regards Juan.

Nice hotel in the centre

Customer review rating 4.5/5

Tomasz Solo - 23/10/2021 Confirmed reviews ALL

Well located hotel with nice rooms and an excellent service

Dear Z. I would like to thank you most sincerely for taking the time to post a review following your visit to the Mercure Madrid hotel. I was genuinely delighted to read your very kind comments about our staff, the location of the hotel and the look of the rooms. Your feedback is very important to us because it motivates us to improve on the quality of our services. It will be a real pleasure for us to host you in our hotel again and we hope your next visit will be even more pleasant than the previous one. Best regards Juan.

Well located and pleasant staff

Customer review rating 3.5/5

Baptiste Solo - 20/10/2021 Confirmed reviews ALL

Super friendly staff and nice location. However, Breakfast was not at the standing of mercure... hiding behind some glass without proposing any scrambled eggs or any usual food. No bottle of water or small soap bottle available in the room. I understand covid / inflation but this is also why we choose mercure.

Dear Baptiste , Thank you very much for your comments. We are very sorry that we have not been able to meet your expectations. We will do everything possible to try to make a review of our breakfast service and to improve the quality of our services. We regret that we were unable to fully meet your expectations. We sincerely appreciate that you have shared this matter with us and we trust that you will give us another opportunity to offer you an optimal service. Sincerely, Andreea

Great stay

Customer review rating 5.0/5

Lou S. Solo - 19/10/2021 Confirmed reviews ALL

The staff and accommodations were perfect.

Dear Lou, Thank you so very much for taking the time to share your detailed and kind review about your experience with us. We are so glad that you are considering us that way and we can't wait to welcome you back to your Madrid´s home! Sincerely, Andreea

Great location, clean rooms and helpful staff

Customer review rating 5.0/5

Ds Couples - 16/10/2021 Confirmed reviews ALL

The hotel is located near all the famous areas on someone’s list to visit- Gran Via, Sol, Plaza Mayor. The hotel was clean and house keeping came everyday. Staff were very helpful. They booked us a flamenco show nearby which was also really good to go to.

Dear S. I would like to thank you most sincerely for taking the time to post a review following your visit to the Mercure Madrid hotel. I was genuinely delighted to read your very kind comments about our staff, cleaning and the location. It really does make it all worthwhile when guests enjoy a visit as much as you did. I look forward to sharing your feedback with the entire team here and we very much look forward to the privilege of welcoming you back again in the not too distant future. Kindest Regards Juan.

Wonderful Stay

Customer review rating 5.0/5

Cletis S. Business - 15/10/2021 Confirmed reviews ALL

Outstanding hotel! Well situated. The hotel is a 3 minute walk to Parqué Oeste. An oasis in the center of town. Everything is within walking distance. Great food options surrounding the hotel. Very professional staff, catering to all my needs. World class Vermut! Impeccable service! Free gym membership for my stay was excellent!!

Dear Cletis, Thank you for finding a space to write this review. I am glad to know that we have met your expectations, now we can only exceed them. Thank you very much again and we hope to see you back here !! Regards, Analu

Great staff, lovely room

Customer review rating 5.0/5

Craig Couples - 09/10/2021 Confirmed reviews ALL

Good online checkin and quick verification on arrival. Great room. Comfortable bed and good shower.

Dear Craigwood I would like to thank you most sincerely for taking the time to post a review following your visit to the Mercure Madrid hotel. I was genuinely delighted to read your very kind comments about our staff and rooms. It will be a real pleasure for us to host you in our hotel again and we hope your next visit will be even more pleasant than the previous one. Kindest regards Juan.

Comfortable and well located

TripAdvisor rating 5.0/5

oscarllopis2018 Business - 19/04/2021 TripAdvisor review

Wonderfull medium size hotel, perfectly located just a few blocks from good restaurant and bar areas. Modern rooms well maintained and a really nice crew. One of my favorite ones when traveling to Madrid. Nice informal restaurant to eat something or take a drink after work if you don´t want to go out.

Dear Oscar, Thank you for such an incredible and lovely review about your experience at Mercure Plaza España! I am so honored and glad that you enjoyed your stay with us, your words about our hotel, our rooms, and our staff mean a lot and it is so wonderful that you had a good time in Madrid. We all look forward to welcoming you back on your next visit to! Keep safe Andreea Brindusa

Great hotel with great service

TripAdvisor rating 5.0/5

504joen Couples - 13/01/2020 TripAdvisor review

Great hotel with great service at a good location. Personnel working was very helpful and friendly during all my stay. Breakfast was fantastic and room very comfy and clean. All was as always is in Accor hotels

Thank you very much for your comments! It will be a pleasure to welcome you again, we hope it will be soon! Best regards, Ana

Very good stay

TripAdvisor rating 4.0/5

chiaralandolfo Couples - 10/01/2020 TripAdvisor review

Very good stay, hotel well located and easy access on foot to main touristic areas of the city. Room clean and comfortable. Only advise could be to extend the opening hours of the restaurant in the evening.

Perfect location, cozy accomodation

TripAdvisor rating 4.0/5

SenorBarte Friends getaway - 17/12/2019 TripAdvisor review

Perfect locatiom for an affordable rate. Renovated rooms. Breakfast very good. Overall good stay, my only critcism is that the staff at the restaurant and breakfast seems to be in a rush. Running, running and running.

Thank you very much for your comments. It is a pleasure to verify that our team was up to par and left you with such a good taste in your mouth at your visit to the Mercure Plaza of Spain. We hope to see you again very soon here. Best regards, Ana

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in madrid