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Mercure Madrid Plaza de Espana 4 stars

Customer review rating 4.4/5 4,290 reviews

ALLSAFE approved hotel

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How it works?
Mercure Madrid Plaza de Espana
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+ 10 Services

Hotel extras

  • Located just 5 minutes from Gran Via and 15 minutes from Puerta del Sol.

  • Recent opening of the Vermutería Chipén bar.

  • Hotel newly renovated in 2017.

  • Free fitness center next to the hotel.

  • Free high-speed WIFI.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre (nearby)
  • Jogging track (nearby)
Business services
  • 1 Meeting room(s)

Hotel location

Mercure Madrid Plaza de Espana

Calle de Tutor 1
Esquina Ventura Rodriguez
28008 madrid
spain

Tel: +34915419880

Fax: (+34)

Check-in from 12h00

Check out up to 12h00

  • BUS 1 :  1 PLAZA DE ESPAÑA

  • BUS 2 :  2 / C PRINCESA

  • STATION PLAZA DE ESPANA LINE 10 :  10 PLAZA ESPAÑA

  • VENTURA RODRIGUEZ LINE 3 :  3 VENTURA RODRIGUE

  • PLAZA DE ESPANA :  10

  • By plane

    BARAJAS MADRID At 17km / 10.56 miles

  • By train

    ATOCHA At 4km / 2.49 miles

  • By train

    NORTE At 1km / 0.63 miles

GPS :40.425659, -3.713799

Our accommodation(s)

Start your day well with our new MAKE MY DAY breakfast. Served from 7am to 11am, our breakfast will set you up for a day of work or serious sightseeing. Don't forget, you can also enjoy your breakfast in your room. for a computer, a flat-screen TV with a wide selection of international channels, desks with cable Internet connection and a peephole door. Room service available

Our restaurants and bars

Vermutería Chipén

Type of cuisine: International

A space created for the both internal and external customers, well connected to Madrid, the neighborhood and its culture, where the star of the show is the vermouth with a full tapas menu showcasing Madrid's flavors with international twists

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

VERMUTERÍA CHIPÉN

A space created for the both internal and external customers, well connected to Madrid, the neighborhood and its culture, where the star of the show is the vermouth with a full tapas menu showcasing Madrid's flavors with international twists

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 40

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
Mercure Madrid Plaza de Espana

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,290 reviews

tripadvisor

TripAdvisor Rating 4.5/5

530 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great Accommodations

Customer review rating 4.5/5

M G. Families - 18/07/2021 Confirmed reviews ALL

Great accommodations with wonderful toiletries and free drinks provided. I appreciated receiving a welcome box of slippers and robe to use during my stay. The only problem was that the key worked inconsistently so I had to get it remeted almost daily. The staff was very friendly and apologetic.

Dear G. I would like to thank you most sincerely for taking the time to post a review following your visit to the Mercure Madrid hotel. It is always a pleasure to receive positive Feedback and I was genuinely delighted to read your very kind comments about our staff. It will be a real pleasure for us to host you in our hotel again and we hope your next visit will be even more pleasant than the previous one. Kindest Regards Juan.

1-Day at Hotel Mercure Madrid Plaza de de España

Customer review rating 4.5/5

Anonymous Families - 17/07/2021 Confirmed reviews ALL

Very good service at reception Clean and spacious room Perfect parking at 150 metres

Dear Mr W. I would like to thank you most sincerely for taking the time to post a review following your visit to the Mercure Madrid hotel. I was genuinely delighted to read your very kind comments about our staff. Also in regard of cleaning and safety measures. I am sure that this feedback will serve as an encouragement to all of our staff It will be a real pleasure for us to host you in our hotel again and we hope your next visit will be even more pleasant than the previous one. Kindest regards Juan.

Estancia agradable

Customer review rating 4.5/5

Manuel Couples - 05/07/2021 Confirmed reviews ALL

Todo correcto. Personal agradable, muy recomendable.

Buenas tardes Manuel, Muchísimas gracias por sus amables comentarios así como por destacary el trato del personal! Transmitiré sus impresiones a todo el equipo. Gracias de nuevo y esperamos volver a verle pronto! Un saludo Andreea

i loved my stay

Customer review rating 5.0/5

Rb, F. I. U. P. Business - 01/07/2021 Confirmed reviews ALL

Superb hotel in a great location. I loved my room, a balcony being a real treat. All the staff are so helpful and friendly; they made me feel so welcome. I also get very safe with all the Covid protocols - thank you

Dear Robert, Thank you very much for your comments. It is a pleasure to see that our team lived up to it and left you with such a good taste of your visit to the Mercure Plaza de España. We hope to see you here again very soon. Regards, Analu

Well located

Customer review rating 4.5/5

Aliaksandr Couples - 05/06/2021 Confirmed reviews ALL

Very helpful staff, walking distance to Royal Palace and Gran Via. In fact, if you like walking to can reach on foot Plaza Mayor & Sol. Good food

Dear K. Thank you for taking the time to tell us about your experience at the Mercure Madrid Plaza de España Hotel. It is always a pleasure to receive positive Feedback. I was genuinely delighted to read your very kind comment “very helpful staff”. It will be a real pleasure for us to host you in our hotel again and we hope your next visit will be even more pleasant than the previous one. Kindest regards Juan.

Excellent stay

Customer review rating 4.0/5

Mansor K. Business - 03/06/2021 Confirmed reviews ALL

The hotel staff is very polite and friendly, the location is very convenient.

Dear Mansor, Firstly, let us thank you for your time and excellent review about your stay with us at Mercure Plaza de España. There is no better satisfaction than reading that you appreciated your stay with us. We are so pleased to hear that you enjoyed every minute of your stay. We aim to exceed the standards of all of our guests. Please come back soon, we'd love to have you again! Andreea

Very nice staff

Customer review rating 5.0/5

Pedro Families - 29/05/2021 Confirmed reviews ALL

Two nights for a short stay in Madrid. Well located, clean and easy going hotel. Very nice staff.

Dear Ribeiro I would like to thank you most sincerely for taking the time to post a review following your visit to the Mercure Madrid hotel. I was genuinely delighted to read your very kind comments about our staff. Also in regard of cleaning. I will share your very kind comments with Andreea. . I am sure that this feedback will serve as an encouragement to all of our staff It will be a real pleasure for us to host you in our hotel again and we hope your next visit will be even more pleasant than the previous one. Kindest regards Juan.

Very good staff

Customer review rating 4.0/5

Ivan V. Solo - 27/05/2021 Confirmed reviews ALL

I received a very friendly welcome. All the staff were very helpful and the service was very good at breakfast and checkout. I forgot my plug adapter and the staff did everything they could to find me a spare one that I coukd use.

Dear v. I would like to thank you most sincerely for taking the time to post a review following your visit to the Mercure Madrid hotel. I was genuinely delighted to read your very kind comments about our staff and the service. Also in regard of safety and cleaning. I look forward to sharing your feedback with the entire team here and we very much look forward to the privilege of welcoming you back again in the not too distant future. Kindest Regards Juan.

calm in a well located hotel

Customer review rating 5.0/5

Marisoca Solo - 06/05/2021 Confirmed reviews ALL

I was looking for a place to rest for a couple of hours, and the room was extremely quiet. perfect.

Dear Rechenberg I would like to thank you most sincerely for taking the time to post a review following your visit to the Mercure Madrid hotel. It is always a pleasure to receive positive Feedback and I was genuinely delighted to read your very kind comments about ours rooms. I look forward to sharing your feedback with the entire team here and we very much look forward to the privilege of welcoming you back again in the not too distant future. Kindest Regards Juan

Close to everything

Customer review rating 4.0/5

Rudy J. H. Business - 21/04/2021 Confirmed reviews ALL

A 3 day stay in Madrid, a mix of business and pleasure trip. Hotel well located and walking distance to a lot of strategic places. Be aware though that Plaza Espana is under refurbishment so traffic and access to the surroundings by car can be more limited.

Dear Rudy Jean-Paul , Thank you for your recent stay with us and taking time to share your experience with us at Mercure Plaza España. Thank you again for your valued feedback and we really look forward to having you back with us in the very near future. Warmest regards, Andreea

Comfortable and well located

TripAdvisor rating 5.0/5

oscarllopis2018 Business - 19/04/2021 TripAdvisor review

Wonderfull medium size hotel, perfectly located just a few blocks from good restaurant and bar areas. Modern rooms well maintained and a really nice crew. One of my favorite ones when traveling to Madrid. Nice informal restaurant to eat something or take a drink after work if you don´t want to go out.

Dear Oscar, Thank you for such an incredible and lovely review about your experience at Mercure Plaza España! I am so honored and glad that you enjoyed your stay with us, your words about our hotel, our rooms, and our staff mean a lot and it is so wonderful that you had a good time in Madrid. We all look forward to welcoming you back on your next visit to! Keep safe Andreea Brindusa

Comfortable

Customer review rating 5.0/5

Gonzalez F. Business - 15/04/2021 Confirmed reviews ALL

Great location. The cleaning made us feel covid-safe. The beds, pillows and duvets were super nice and cozy. Breakfast on the cafeteria was important to us. We would like to give special thanks to Andrea who made us feel welcome and at home.

Dear Antonia I would like to thank you most sincerely for taking the time to post a review following your visit to the Mercure Madrid hotel. I was genuinely delighted to read your comments about our rooms and in regard of hygienic measures and I will share your very kind comments with Andreea. It will be a real pleasure for us to host you in our hotel again and we hope your next visit will be even more pleasant than the previous one. Kindest regards Juan

5 stars staff, very kind and helpful!

Customer review rating 4.5/5

Sylvie Families - 14/04/2021 Confirmed reviews ALL

We had a lovely stay at Mercure plaza de España. The hotel is very well located within short walking distance to public transportation and numerous restaurants and tourist attractions. The staff is very friendly and welcoming, they did everything possible to make our stay a pleasant one. Highly recommended!

Dear Sylvie, Firstly, let me thank you for your time and excellent review about your stay with us at Mercure Plaza España. There is no better satisfaction than reading that you appreciated your stay with us. Allow us to convey your compliments to the entire team. We hope to have the chance to welcome you again. Warm regards Andreea Brindusa

Good service, dark room

Customer review rating 3.5/5

Antonio Couples - 08/03/2021 Confirmed reviews ALL

Great service and all COVID measures well applied. Room was quite dark, with a small window and oriented to the back. I was expecting something a bit better given the occupation.

Dear Antonio , We very much appreciate your comments regarding your stay at the Mercure Madrid Plaza de Espana. We always want our guests to experience clean and comfortable accommodations , so we are very sorry that you don´t felt comfortable with the brightness of your room. We hope you will give us another chance to prove other rooms and we hope to see you again on your next trip to the area. Sincerely, Andreea

Great hotel with great service

TripAdvisor rating 5.0/5

504joen Couples - 13/01/2020 TripAdvisor review

Great hotel with great service at a good location. Personnel working was very helpful and friendly during all my stay. Breakfast was fantastic and room very comfy and clean. All was as always is in Accor hotels

Thank you very much for your comments! It will be a pleasure to welcome you again, we hope it will be soon! Best regards, Ana

Very good stay

TripAdvisor rating 4.0/5

chiaralandolfo Couples - 10/01/2020 TripAdvisor review

Very good stay, hotel well located and easy access on foot to main touristic areas of the city. Room clean and comfortable. Only advise could be to extend the opening hours of the restaurant in the evening.

Perfect location, cozy accomodation

TripAdvisor rating 4.0/5

SenorBarte Friends getaway - 17/12/2019 TripAdvisor review

Perfect locatiom for an affordable rate. Renovated rooms. Breakfast very good. Overall good stay, my only critcism is that the staff at the restaurant and breakfast seems to be in a rush. Running, running and running.

Thank you very much for your comments. It is a pleasure to verify that our team was up to par and left you with such a good taste in your mouth at your visit to the Mercure Plaza of Spain. We hope to see you again very soon here. Best regards, Ana

Great hotel close to Gran Via in central Madrid

TripAdvisor rating 5.0/5

Mark N Couples - 30/11/2019 TripAdvisor review

Fantastic hotel as a base from which to explore Madrid. Reasonably priced but offering quality accommodation. Great breakfast and tasty evening dishes. Bedroom was clean and spacious. The staff, from the moment we arrived until we left, were excellent; nothing was too much trouble! We won't hesitate to return here the next time we're in Madrid!

Thank you very much for your recommendations and for your kind comments, I will convey your impressions to the whole team! Thanks again and regards. Rosana

Great location to Royal Theatre and Palace. A lovely stroll to Plaza Mayor for a wonderful range of food.

TripAdvisor rating 4.0/5

Lyng10 Couples - 03/11/2019 TripAdvisor review

Great location to Royal Theatre and Palace. The Royal Palace a must see the audio is fantastic. For food can’t go past Plaza Mayor. Walking around was very easy. A visit to Prado Museum was amazing saw great works by Goya.

A short stay in Madrid

TripAdvisor rating 4.0/5

cwmchoi Friends getaway - 02/11/2019 TripAdvisor review

Good location, breakfast and services. Room was clean but noise insulation needed improvement. Good reception on arrival and fast check out. Bar was nice for meeting and drinking. Internet was good and stable. Will book again.

Thank you very much for your comment and for highlighting the kindness of our team and the efficiency of all the services we have available to our customers. We always try to do everything in our power to make customers feel at home.We will do improvement work on the soundproofing of the rooms. Thank you very much and come back soon! Rosana

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