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Mercure Madrid Plaza de Espana 4 stars

Customer review rating 4.4/5 3,933 reviews
Mercure Madrid Plaza de Espana
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+ 17 Services
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Hotel extras

  • Located just 5 minutes from Gran Via and 15 minutes from Puerta del Sol.

  • Recent opening of the Vermutería Chipén bar.

  • Hotel newly renovated in 2017.

  • Free fitness center next to the hotel.

  • Free high-speed WIFI.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
  • Jogging track (Nearby)
Business services
  • 1 meeting room(s)

Hotel location

Mercure Madrid Plaza de Espana

Calle de Tutor 1
Esquina Ventura Rodriguez
28008
madrid
spain

Check-in from 12h00

Check out up to 12h00

  • BUS 1 :   1 PLAZA DE ESPAÑA

  • BUS 2 :   2 / C PRINCESA

  • STATION PLAZA DE ESPANA LINE 10 :   10 PLAZA ESPAÑA

  • VENTURA RODRIGUEZ LINE 3 :   3 VENTURA RODRIGUE

  • PLAZA DE ESPANA :   10

  • By plane

    BARAJAS MADRID At 17km / 10.56 miles

  • By train

    ATOCHA At 4km / 2.49 miles

  • By train

    NORTE At 1km / 0.63 miles

GPS :40.425659, -3.713799

Our accommodations

Start your day well with our new MAKE MY DAY breakfast. Served from 7am to 11am, our breakfast will set you up for a day of work or serious sightseeing. Don't forget, you can also enjoy your breakfast in your room. for a computer, a flat-screen TV with a wide selection of international channels, desks with cable Internet connection and a peephole door. Room service available

Modern and bright room with double bed

  • Max. number of persons: 2
  • Area: From 25m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Modern and bright room with two single beds

  • Max. number of persons: 2
  • Area: From 25m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Modern and bright room with double bed and additional single bed.

  • Max. number of persons: 3
  • Area: From 26m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone(...)

Privilege room with double bed

  • Max. number of persons: 2
  • Area: From 25m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Privilege Room with two beds

  • Max. number of persons: 2
  • Area: From 25m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Privilege Room with Terrace

  • Max. number of persons: 2
  • Area: From 25m²
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Magnificent Suite with terrace and 79 in x 79 in double bed, feather mattress and pillows.

  • Max. number of persons: 2
  • Area: From 37m²
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

VERMUTERÍA CHIPÉN

Type of cuisine: International

A space created for the both internal and external customers, well connected to Madrid, the neighborhood and its culture, where the star of the show is the vermouth with a full tapas menu showcasing Madrid's flavors with international twists

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VERMUTERÍA CHIPÉN

Photo non contractuelle / Strictly non binding

A space created for the both internal and external customers, well connected to Madrid, the neighborhood and its culture, where the star of the show is the vermouth with a full tapas menu showcasing Madrid's flavors with international twists

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 40 m²

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
Mercure Madrid Plaza de Espana

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,933 reviews

tripadvisor

TripAdvisor Rating 4.5/5

504 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very enjoyable stay.

Customer review rating 4.4/5

Mrs M. Friends - 18/02/2020 Confirmed reviews ALL

Upon arrival,we were warmly welcomed by Lorenzo and after our early flight, were very happy that our rooms were available early. Rooms have modern decor and have everything you need, a safe for valuables, coffee making facilities, usb charging points. As our rooms were both located on the first floor, we were just a short walk downstairs to breakfast which was fabulous. Plenty of options to please everyone. The location of the hotel is a short walk to the Metro station at Plaza de Espana and there are a few eateries along the way. In summary, we (2 couples on a city break) enjoyed our stay at this hotel.

Dear Mrs. M. Thank you very much again for enjoying your stay with us I will give memories to Lorenzo on his part. We hope to see you again soon. Sincerely, Hector.

Perfect as always

Customer review rating 4.4/5

Stefano D. Business - 18/02/2020 Confirmed reviews ALL

I'm a frequent guest and the support received by the staff was excellent as always. I always feel like being home!!!!

Dear Stefano, Thank you very much for your comments. We hope to see you soon in our hotel!! Best regards. Héctor.

friendly staff and very clean

Customer review rating 4.4/5

Anonymous Families - 18/02/2020 Confirmed reviews ALL

perfect location for private visit. good value for money. very friendly staff. nice room with balcony.

Dear Mr. S., Thank you very much for your comments. We hope to see you soon in our hotel!! Best regards . Héctor.

Well located, excellent service

Customer review rating 4.4/5

Alejandro Families - 18/02/2020 Confirmed reviews ALL

Great option in Madrid! Well located, close to the main city attractions. The service is also very good!

Dear Alejandro, Thank you very much for your comments. We hope to see you soon in our hotel!! Best regards. Héctor.

Great hotel, Great Staff, Great Room.

Customer review rating 4.4/5

Glenn &. A. B. A. Couples - 17/02/2020 Confirmed reviews ALL

Stayed at this hotel for 13 days using Madrid as our base and doing day trips to other cities in Spain. The hotel is close to the hop on - hop off buss and other attractions in the centre of Madrid. Apart from a small glitch when booking in (it was resolved very quickly and efficiently) the staff of this hotel are its best assets. All staff are great, but we would particularly like to acknowledge Andreea, Lorenzo and Naomi. The rooms are very clean and tidy and ours was very quiet. The beds were comfortable, but we personally would have preferred firmer pillows. (Really not a lot to complain about). The breakfast was adequate and allowed for most peoples' tastes. Whilst staying at the hotel I had my birthday the staff were somehow aware of this and when arriving for breakfast on the day the staff had set a special birthday table for my wife and I. Small things like this do matter and makes one's stay even more special. Overall my wife and I would have no hesitation in recommending this hotel. We are Accor Platinum. We booked a Privilege Room and were upgraded to a Privilege Room with a balcony. The room was large enough and we would suggest if you want space to book the Privilege room and not the Superior Room. All rooms have been recently renovated and are very clean and comfortable.

Dear Glenn and Anne, Thank you very much again for enjoying your stay with you and giving us the pleasure of meeting you. We hope to see you again soon. Sincerely, Hector.

Nice business stay

Customer review rating 4.4/5

Tanel Business - 15/02/2020 Confirmed reviews ALL

Easy, quick and enjoyable stay.

Dear Mr. T., Thank you very much for your evaluation and for your friendly comments. We hope to see you soon. Best regards. Héctor.

Good location, early check in all led to a very enjoyable visit to Madrid

Customer review rating 4.4/5

Stuart M. Friends - 14/02/2020 Confirmed reviews ALL

as above

Dear Stuart, Thank you for your comments on your stay. It will be a pleasure to welcome you again.We hope to see you again soon. Best regards, Ana

Great location, lovely rooms, fantastic team!

Customer review rating 4.4/5

Anonymous Couples - 13/02/2020 Confirmed reviews ALL

Choosing to stay at Mercure Plaza de Espana was a smash hit! The team are nothing short of amazing, accommodating in every way. Enjoyed the spacious rooms and the modern wood floors and the location is just steps from the popular spots, the metro and many restaurants and shops.

Dear W., Thank you very much for your recommendations and for your kind comments, I will convey your impressions to the whole team! Thanks again and regards. Sincerely, Rosana

Good location close to 2 metro stations & Gran Via

Customer review rating 4.4/5

Agyr Families - 09/02/2020 Confirmed reviews ALL

Hotel location is good - short walk from Plaza de Espana and Ventura Rodriguez stations, as well as the Temple of Debod and Royal Palace. Rooms were spacious and comfortable but had a slightly musty smell. Housekeeping could have been better at replenishing the tea/coffee supplies, and should provide ceramic cups instead of single use paper cups.

Dear Mr. Ashwin, Thank you very much for your evaluation and your comments. We are very sorry for the bad smell problems you have had during your stay, next time we will be more attentive to these types of problems. The theme of paper cups is something that we are already trying to change, I hope that for your next visit it will be ready. We hope to see you again soon. Sincerely, Héctor.

Location is ok

Customer review rating 4.4/5

Nicole Couples - 06/02/2020 Confirmed reviews ALL

Staff is friendly and helpful. Price is reasonable with black friday promotion. The room is large enough, but the hygiene is just average.

Dear Nga Shan S., Thank you very much for sharing your experience with us, it is a pleasure to know that our team has made your stay enjoyable. We will take measures regarding hygiene. We hope to see you soon! Greetings Rosana

nice short stay

Customer review rating 4.4/5

Alexander Couples - 06/02/2020 Confirmed reviews ALL

hotel room as always in Mercure very nice. unfortunately roadworks in the front door road, which was noisy but not the hotels fault hotel well located for busses and metro

Dear C., Thank you very much for sharing your experience with us, it is a pleasure to know that our team has made your stay enjoyable. We hope to see you soon! Greetings Rosana

Good location and nice rooms

Customer review rating 4.4/5

Berivan S. Families - 04/02/2020 Confirmed reviews ALL

The rooms were nicely decorated, hotel is in the hearth of the city center, we really enjoyed the open buffet breakfast which had variety of food. Thanks for the hospitality of the staff! Recommended for families visiting the city.

Dear Berivan, Thank you very much for your kind comments! We love knowing that you liked the Mercure Plaza of Spain. We will transmit all your comments to our team. Best regards, Ana

Good Hotel with improvment potential

Customer review rating 4.4/5

Anonymous Business - 01/02/2020 Confirmed reviews ALL

Nicely decorated roooms. One of the better Mercure Hotels. Main issue (having stayed there a few times now) is that the rooms are not very soundproof. You can bascially hear every step and word your room neighbor does (incl. snoring...).

Good Morning Knittel, Thank you very much for answering our survey in your time. We appreciate the positive comments towards us. As for the problem of insonorization do not doubt that we will value it. . We hope to see you soon Rosana

Nice and convenient place to stay

Customer review rating 4.4/5

Jeff M. Couples - 30/01/2020 Confirmed reviews ALL

Came to spend a couple of days in Madrid and meet some friends. I was recommended this hotel from other Accor possibilities by a friend from Madrid

Good morning Mr. M., Thank you very much for your comments and for sharing your experience with other users. Thank you for your positive comment about our hotel and the Team! We are glad that you have enjoyed your stay with us and we hope to see you again soon. Thanks again and see you soon! Rosana

Excelent hotel with a privilage location

Customer review rating 4.4/5

Maria A. M. R. Families - 14/01/2020 Confirmed reviews ALL

we wanted to spend new year in Madrid so we chose this hotel for staying the whole family |(8 person 4 rooms). Excelent is the only way i can tell...Nice rooms , good sleeping , excellent cleaning 10 out of 10. The people that work on the reception extremely kind they had resolved all the problems we faced (we lost 1 luggage) . I want to congratulate the manager for the team you have working with you.

Dear Maria Angelica, Thank you very much for your comments! We are very happy to know that you liked to spend with us at the end of the year. We will transmit all your comments to our team. Once again thank you for your trust in Mercure Plaza de España. Best Regards, Ana

Great hotel with great service

TripAdvisor rating 4.5/5

504joen Couples - 13/01/2020 TripAdvisor review

Great hotel with great service at a good location. Personnel working was very helpful and friendly during all my stay. Breakfast was fantastic and room very comfy and clean. All was as always is in Accor hotels

Thank you very much for your comments! It will be a pleasure to welcome you again, we hope it will be soon! Best regards, Ana

Perfect stay in a perfect place

Customer review rating 4.4/5

Jose Couples - 12/01/2020 Confirmed reviews ALL

Perfect stay in a perfect place...short but great hotel and even better employees

Dear Jose Antonio, We very much appreciate your comments regarding your stay at the Mercure Madrid Plaza de Espana. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosana

Very good stay

TripAdvisor rating 4.5/5

chiaralandolfo Couples - 10/01/2020 TripAdvisor review

Very good stay, hotel well located and easy access on foot to main touristic areas of the city. Room clean and comfortable. Only advise could be to extend the opening hours of the restaurant in the evening.

very good service

Customer review rating 4.4/5

Nathan J. Couples - 07/01/2020 Confirmed reviews ALL

nice roon#m, positive attitude of the staff. the only problem was the restaurant: the options are very poor and if you want to eat at the hotel the menu is poor.

Good morning dear Nathan, We very much appreciate your comments regarding your stay at the Mercure Madrid Plaza de Espana. it is a pleasure to know that it has been a great stay. Regarding the restaurant menu, we regret that it did not meet your expectations. We hope to see you again! Greetings Rosana

friendly customer service

Customer review rating 4.4/5

Tarin Couples - 02/01/2020 Confirmed reviews ALL

the experience we had was remarkable. service staff are attentive and ever ready to help, especially for check-in staff.

Dear Mrs. T., Thank you very much for your comments. We hope to see you soon in our hotel!! Best regards. Héctor.
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