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Mercure Madrid Plaza de Espana 4 stars

Customer review rating 4.4/5 4,178 reviews

ALLSAFE approved hotel

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Mercure Madrid Plaza de Espana
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+ 17 Services

Hotel extras

  • Located just 5 minutes from Gran Via and 15 minutes from Puerta del Sol.

  • Recent opening of the Vermutería Chipén bar.

  • Hotel newly renovated in 2017.

  • Free fitness center next to the hotel.

  • Free high-speed WIFI.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre (nearby)
  • Jogging track (nearby)
Business services
  • 1 Meeting room(s)

Hotel location

Mercure Madrid Plaza de Espana

Calle de Tutor 1
Esquina Ventura Rodriguez
28008 madrid
spain

Tel: +34915419880

Fax: (+34)

Check-in from 12h00

Check out up to 12h00

  • BUS 1 :  1 PLAZA DE ESPAÑA

  • BUS 2 :  2 / C PRINCESA

  • STATION PLAZA DE ESPANA LINE 10 :  10 PLAZA ESPAÑA

  • VENTURA RODRIGUEZ LINE 3 :  3 VENTURA RODRIGUE

  • PLAZA DE ESPANA :  10

  • By plane

    BARAJAS MADRID At 17km / 10.56 miles

  • By train

    ATOCHA At 4km / 2.49 miles

  • By train

    NORTE At 1km / 0.63 miles

GPS :40.425659, -3.713799

Our accommodation(s)

Start your day well with our new MAKE MY DAY breakfast. Served from 7am to 11am, our breakfast will set you up for a day of work or serious sightseeing. Don't forget, you can also enjoy your breakfast in your room. for a computer, a flat-screen TV with a wide selection of international channels, desks with cable Internet connection and a peephole door. Room service available

Modern and bright room with double bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Modern and bright room with two single beds

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Modern and bright room with double bed and additional single bed.

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone(...)

Privilege room with double bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Privilege Room with two beds

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Privilege Room with Terrace

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Most of the accommodation: TERRACE *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Rooms

Our restaurants and bars

VERMUTERÍA CHIPÉN

Type of cuisine: International

A space created for the both internal and external customers, well connected to Madrid, the neighborhood and its culture, where the star of the show is the vermouth with a full tapas menu showcasing Madrid's flavors with international twists

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VERMUTERÍA CHIPÉN

Non contractual photo

A space created for the both internal and external customers, well connected to Madrid, the neighborhood and its culture, where the star of the show is the vermouth with a full tapas menu showcasing Madrid's flavors with international twists

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 40

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
Mercure Madrid Plaza de Espana

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,178 reviews

tripadvisor

TripAdvisor Rating 4.5/5

525 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

calm in a well located hotel

Customer review rating 5.0/5

Marisoca Solo - 06/05/2021 Confirmed reviews ALL

I was looking for a place to rest for a couple of hours, and the room was extremely quiet. perfect.

Dear Rechenberg I would like to thank you most sincerely for taking the time to post a review following your visit to the Mercure Madrid hotel. It is always a pleasure to receive positive Feedback and I was genuinely delighted to read your very kind comments about ours rooms. I look forward to sharing your feedback with the entire team here and we very much look forward to the privilege of welcoming you back again in the not too distant future. Kindest Regards Juan

Close to everything

Customer review rating 4.0/5

Rudy J. H. Business - 21/04/2021 Confirmed reviews ALL

A 3 day stay in Madrid, a mix of business and pleasure trip. Hotel well located and walking distance to a lot of strategic places. Be aware though that Plaza Espana is under refurbishment so traffic and access to the surroundings by car can be more limited.

Dear Rudy Jean-Paul , Thank you for your recent stay with us and taking time to share your experience with us at Mercure Plaza España. Thank you again for your valued feedback and we really look forward to having you back with us in the very near future. Warmest regards, Andreea

Comfortable and well located

TripAdvisor rating 5.0/5

oscarllopis2018 Business - 19/04/2021 TripAdvisor review

Wonderfull medium size hotel, perfectly located just a few blocks from good restaurant and bar areas. Modern rooms well maintained and a really nice crew. One of my favorite ones when traveling to Madrid. Nice informal restaurant to eat something or take a drink after work if you don´t want to go out.

Dear Oscar, Thank you for such an incredible and lovely review about your experience at Mercure Plaza España! I am so honored and glad that you enjoyed your stay with us, your words about our hotel, our rooms, and our staff mean a lot and it is so wonderful that you had a good time in Madrid. We all look forward to welcoming you back on your next visit to! Keep safe Andreea Brindusa

Comfortable

Customer review rating 5.0/5

Gonzalez F. Business - 15/04/2021 Confirmed reviews ALL

Great location. The cleaning made us feel covid-safe. The beds, pillows and duvets were super nice and cozy. Breakfast on the cafeteria was important to us. We would like to give special thanks to Andrea who made us feel welcome and at home.

Dear Antonia I would like to thank you most sincerely for taking the time to post a review following your visit to the Mercure Madrid hotel. I was genuinely delighted to read your comments about our rooms and in regard of hygienic measures and I will share your very kind comments with Andreea. It will be a real pleasure for us to host you in our hotel again and we hope your next visit will be even more pleasant than the previous one. Kindest regards Juan

5 stars staff, very kind and helpful!

Customer review rating 4.5/5

Sylvie Families - 14/04/2021 Confirmed reviews ALL

We had a lovely stay at Mercure plaza de España. The hotel is very well located within short walking distance to public transportation and numerous restaurants and tourist attractions. The staff is very friendly and welcoming, they did everything possible to make our stay a pleasant one. Highly recommended!

Dear Sylvie, Firstly, let me thank you for your time and excellent review about your stay with us at Mercure Plaza España. There is no better satisfaction than reading that you appreciated your stay with us. Allow us to convey your compliments to the entire team. We hope to have the chance to welcome you again. Warm regards Andreea Brindusa

Good service, dark room

Customer review rating 3.5/5

Antonio Couples - 08/03/2021 Confirmed reviews ALL

Great service and all COVID measures well applied. Room was quite dark, with a small window and oriented to the back. I was expecting something a bit better given the occupation.

Dear Antonio , We very much appreciate your comments regarding your stay at the Mercure Madrid Plaza de Espana. We always want our guests to experience clean and comfortable accommodations , so we are very sorry that you don´t felt comfortable with the brightness of your room. We hope you will give us another chance to prove other rooms and we hope to see you again on your next trip to the area. Sincerely, Andreea

Good Stay

Customer review rating 4.0/5

Anonymous Business - 10/12/2020 Confirmed reviews ALL

Friendly staff

Dear Christof , Thank you very much for taking the time to share such lovely comments following your recent visit at Mercure Plaza de España. Making our guest feel comfortable is one of our priorities and we are more than happy to read that our teams provided you a beautiful stay. We hope to have the opportunity to welcome you again, Warm regards. Andreea Brindusa

Another Great Stay

Customer review rating 4.5/5

Patrick Families - 08/12/2020 Confirmed reviews ALL

The staff at the hotel are WONDERFUL. Everyone is kind and attentive and it is always a joy to stay at the Mecure Plaza España

Dear Patrick, Thank you so very much for taking the time to share your detailed and kind review about your experience with us. We are so glad that you are considering us that way and we can't wait to welcome you back to your Madrid´s home! A big hug for you, "Mama" Andreea

Estancia agradable

Customer review rating 5.0/5

Junior Business - 30/10/2020 Confirmed reviews ALL

Positiva

Hola Junior, En primer lugar, nos gustaría darte de forma especial las gracias por haber confiado una vez mas en Mercure Plaza de España y por tomarte la molestia de compartir tu experiencia en el mismo. De nuevo darte las gracias por tu confianza y amabilidad. Esperemos poder volver a verte muy pronto. Un saludo Andreea

PERFECT STAY... THE BEST STAFF & THE BEST SERVICE

Customer review rating 5.0/5

Mohamed E. Solo - 22/10/2020 Confirmed reviews ALL

I have been staying in this property for about 20 years (since it was a Sofitel property). I keep coming back because of the unique location of the hotel and the great hotel staff that this particular property had over the years. In 2020, and during these hard times, I stayed at Mercure Plaza De España for two long stays in June and in October. Both stays were impeccable. All the hotel staff did everything possible to make me feel safe, welcomed and happy with my stay. All the front desk staff and management were absolutely welcoming, helpful and courteous. I would like to thank every single one of them for their help during my stays. Lorenzo, Juan, Hector, Andreea and Naomi. Especially, LORENZO, who I had the pleasure of knowing, he has been working at the hotel for years; he made certain that all my needs were met and beyond. He is a credit to this hotel. Also, Andreea, who is extremely helpful and attentive, she made sure my preference were met and maintained throughout my stay. As well as Naomi who also was wonderfully helpful and assisted me with my daily requests and always with a smile and made me fee welcomed and at home. Finally, Juan, who has also been working here for a number of years, Juan was always there for my requests and followed them up carefully. Housekeeping was prompt and spotless. All my preferences were passed on to various housekeeping personnel, so that I never had to request anything. Really, what makes this property great besides its location, is the wonderful staff it has been blessed with. Thank You very much again. We will be coming back To Mercure Plaza de España.

Dear Mohamed , What a such amazing comment, so first of all thank you for that.The whole team thanks you for your wonderful comment and is happy to hear that your stay has pleased you more than ever. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back at "Your Home"! Sincerely, Rafael Santos General Manager

Estancia agradable

Customer review rating 4.5/5

Junior Business - 05/10/2020 Confirmed reviews ALL

Positiva

Estimado Junior Valoramos mucho que tome su tiempo para compartir sus comentarios en relación a su estancia. Agradecemos la confianza y cercanía que siempre nos transmite. Su opinión sobre el personal nos sirve de estímulo para que todo el equipo continuemos haciendo todo lo que está en nuestra mano por mejorar la calidad de nuestros servicios. Como siempre deseando verle por aquí y recibirle como merece para que su próxima visita sea tan agradable o mejor que la anterior. Un cordial saludo. Juan

Warm welcome and helpful staff

Customer review rating 5.0/5

Phil C. Friends - 21/09/2020 Confirmed reviews ALL

Warm welcome and helpful staff Comfortable, clean room, good breakfast to start the day in the best way Well located

Dear Phill, First of all, thank you very much for sending us this beautiful comment. I am delighted to see that you enjoyed your stay at our hotel so much, so we hope to see you again at our hotel very soon. Have a happy day! Kind regards & keep safe Andreea

Good location, friendly staff, nice room

Customer review rating 5.0/5

Andy Solo - 02/09/2020 Confirmed reviews ALL

Good location, friendly staff, nice room, close to line 3 and line 10 of the metro.

Dear Mr. L., I would like to thank you most sincerely for taking the time to post a review following your visit to the Mercure Madrid hotel. I was genuinely delighted to read your very kind comments about our staff and the room; It really does make it all worthwhile when guests enjoy a visit as much as you did. I look forward to sharing your feedback with the entire team here and we very much look forward to the privilege of welcoming you back again in the not too distant future. Kindest Regards Juan.

Pleasant and cheerful staff!

Customer review rating 4.5/5

David R. Business - 10/08/2020 Confirmed reviews ALL

Stayed several days on business. Everyone in the hotel was delightful and the accommodations were excellent!

Dear Mr. R., Thank you very much for your evaluation and your commentaries. We hope to see you soon. Best regards. Héctor.

Great hotel with great service

TripAdvisor rating 5.0/5

504joen Couples - 13/01/2020 TripAdvisor review

Great hotel with great service at a good location. Personnel working was very helpful and friendly during all my stay. Breakfast was fantastic and room very comfy and clean. All was as always is in Accor hotels

Thank you very much for your comments! It will be a pleasure to welcome you again, we hope it will be soon! Best regards, Ana

Very good stay

TripAdvisor rating 4.0/5

chiaralandolfo Couples - 10/01/2020 TripAdvisor review

Very good stay, hotel well located and easy access on foot to main touristic areas of the city. Room clean and comfortable. Only advise could be to extend the opening hours of the restaurant in the evening.

Perfect location, cozy accomodation

TripAdvisor rating 4.0/5

SenorBarte Friends getaway - 17/12/2019 TripAdvisor review

Perfect locatiom for an affordable rate. Renovated rooms. Breakfast very good. Overall good stay, my only critcism is that the staff at the restaurant and breakfast seems to be in a rush. Running, running and running.

Thank you very much for your comments. It is a pleasure to verify that our team was up to par and left you with such a good taste in your mouth at your visit to the Mercure Plaza of Spain. We hope to see you again very soon here. Best regards, Ana

Great hotel close to Gran Via in central Madrid

TripAdvisor rating 5.0/5

Mark N Couples - 30/11/2019 TripAdvisor review

Fantastic hotel as a base from which to explore Madrid. Reasonably priced but offering quality accommodation. Great breakfast and tasty evening dishes. Bedroom was clean and spacious. The staff, from the moment we arrived until we left, were excellent; nothing was too much trouble! We won't hesitate to return here the next time we're in Madrid!

Thank you very much for your recommendations and for your kind comments, I will convey your impressions to the whole team! Thanks again and regards. Rosana

Great location to Royal Theatre and Palace. A lovely stroll to Plaza Mayor for a wonderful range of food.

TripAdvisor rating 4.0/5

Lyng10 Couples - 03/11/2019 TripAdvisor review

Great location to Royal Theatre and Palace. The Royal Palace a must see the audio is fantastic. For food can’t go past Plaza Mayor. Walking around was very easy. A visit to Prado Museum was amazing saw great works by Goya.

A short stay in Madrid

TripAdvisor rating 4.0/5

cwmchoi Friends getaway - 02/11/2019 TripAdvisor review

Good location, breakfast and services. Room was clean but noise insulation needed improvement. Good reception on arrival and fast check out. Bar was nice for meeting and drinking. Internet was good and stable. Will book again.

Thank you very much for your comment and for highlighting the kindness of our team and the efficiency of all the services we have available to our customers. We always try to do everything in our power to make customers feel at home.We will do improvement work on the soundproofing of the rooms. Thank you very much and come back soon! Rosana

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