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Mercure Madrid Plaza de Espana 4 stars

Customer review rating 4.4/5 4,104 reviews

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Mercure Madrid Plaza de Espana
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+ 17 Services

Hotel extras

  • Located just 5 minutes from Gran Via and 15 minutes from Puerta del Sol.

  • Recent opening of the Vermutería Chipén bar.

  • Hotel newly renovated in 2017.

  • Free fitness center next to the hotel.

  • Free high-speed WIFI.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
  • Jogging track (Nearby)
Business services
  • 1 meeting room(s)
Information message

Hotel location

Mercure Madrid Plaza de Espana

Calle de Tutor 1
Esquina Ventura Rodriguez
28008 madrid
spain

Tel: +34915419880

Fax: (+34)

Check-in from 12h00

Check out up to 12h00

  • BUS 1 :  1 PLAZA DE ESPAÑA

  • BUS 2 :  2 / C PRINCESA

  • STATION PLAZA DE ESPANA LINE 10 :  10 PLAZA ESPAÑA

  • VENTURA RODRIGUEZ LINE 3 :  3 VENTURA RODRIGUE

  • PLAZA DE ESPANA :  10

  • By plane

    BARAJAS MADRID At 17km / 10.56 miles

  • By train

    ATOCHA At 4km / 2.49 miles

  • By train

    NORTE At 1km / 0.63 miles

GPS :40.425659, -3.713799

Our accommodation(s)

Start your day well with our new MAKE MY DAY breakfast. Served from 7am to 11am, our breakfast will set you up for a day of work or serious sightseeing. Don't forget, you can also enjoy your breakfast in your room. for a computer, a flat-screen TV with a wide selection of international channels, desks with cable Internet connection and a peephole door. Room service available

Modern and bright room with double bed

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Modern and bright room with two single beds

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Modern and bright room with double bed and additional single bed.

  • Max. number of persons: 3
  • Area: From 26 m² / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone(...)

Privilege room with double bed

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Privilege Room with two beds

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Privilege Room with Terrace

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Rooms

Our restaurants and bars

VERMUTERÍA CHIPÉN

Type of cuisine: International

A space created for the both internal and external customers, well connected to Madrid, the neighborhood and its culture, where the star of the show is the vermouth with a full tapas menu showcasing Madrid's flavors with international twists

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VERMUTERÍA CHIPÉN

Non contractual photo

A space created for the both internal and external customers, well connected to Madrid, the neighborhood and its culture, where the star of the show is the vermouth with a full tapas menu showcasing Madrid's flavors with international twists

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 40 m²

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
Mercure Madrid Plaza de Espana

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,104 reviews

tripadvisor

TripAdvisor Rating 4.5/5

521 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good Stay

Customer review rating 4.0/5

Anonymous Business - 10/12/2020 Confirmed reviews ALL

Friendly staff

Dear Christof , Thank you very much for taking the time to share such lovely comments following your recent visit at Mercure Plaza de España. Making our guest feel comfortable is one of our priorities and we are more than happy to read that our teams provided you a beautiful stay. We hope to have the opportunity to welcome you again, Warm regards. Andreea Brindusa

Another Great Stay

Customer review rating 4.5/5

Patrick Families - 08/12/2020 Confirmed reviews ALL

The staff at the hotel are WONDERFUL. Everyone is kind and attentive and it is always a joy to stay at the Mecure Plaza España

Dear Patrick, Thank you so very much for taking the time to share your detailed and kind review about your experience with us. We are so glad that you are considering us that way and we can't wait to welcome you back to your Madrid´s home! A big hug for you, "Mama" Andreea

Estancia agradable

Customer review rating 5.0/5

Junior Business - 30/10/2020 Confirmed reviews ALL

Positiva

Hola Junior, En primer lugar, nos gustaría darte de forma especial las gracias por haber confiado una vez mas en Mercure Plaza de España y por tomarte la molestia de compartir tu experiencia en el mismo. De nuevo darte las gracias por tu confianza y amabilidad. Esperemos poder volver a verte muy pronto. Un saludo Andreea

PERFECT STAY... THE BEST STAFF & THE BEST SERVICE

Customer review rating 5.0/5

Mohamed E. Solo - 22/10/2020 Confirmed reviews ALL

I have been staying in this property for about 20 years (since it was a Sofitel property). I keep coming back because of the unique location of the hotel and the great hotel staff that this particular property had over the years. In 2020, and during these hard times, I stayed at Mercure Plaza De España for two long stays in June and in October. Both stays were impeccable. All the hotel staff did everything possible to make me feel safe, welcomed and happy with my stay. All the front desk staff and management were absolutely welcoming, helpful and courteous. I would like to thank every single one of them for their help during my stays. Lorenzo, Juan, Hector, Andreea and Naomi. Especially, LORENZO, who I had the pleasure of knowing, he has been working at the hotel for years; he made certain that all my needs were met and beyond. He is a credit to this hotel. Also, Andreea, who is extremely helpful and attentive, she made sure my preference were met and maintained throughout my stay. As well as Naomi who also was wonderfully helpful and assisted me with my daily requests and always with a smile and made me fee welcomed and at home. Finally, Juan, who has also been working here for a number of years, Juan was always there for my requests and followed them up carefully. Housekeeping was prompt and spotless. All my preferences were passed on to various housekeeping personnel, so that I never had to request anything. Really, what makes this property great besides its location, is the wonderful staff it has been blessed with. Thank You very much again. We will be coming back To Mercure Plaza de España.

Dear Mohamed , What a such amazing comment, so first of all thank you for that.The whole team thanks you for your wonderful comment and is happy to hear that your stay has pleased you more than ever. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back at "Your Home"! Sincerely, Rafael Santos General Manager

Estancia agradable

Customer review rating 4.5/5

Junior Business - 05/10/2020 Confirmed reviews ALL

Positiva

Estimado Junior Valoramos mucho que tome su tiempo para compartir sus comentarios en relación a su estancia. Agradecemos la confianza y cercanía que siempre nos transmite. Su opinión sobre el personal nos sirve de estímulo para que todo el equipo continuemos haciendo todo lo que está en nuestra mano por mejorar la calidad de nuestros servicios. Como siempre deseando verle por aquí y recibirle como merece para que su próxima visita sea tan agradable o mejor que la anterior. Un cordial saludo. Juan

Warm welcome and helpful staff

Customer review rating 5.0/5

Phil C. Friends - 21/09/2020 Confirmed reviews ALL

Warm welcome and helpful staff Comfortable, clean room, good breakfast to start the day in the best way Well located

Dear Phill, First of all, thank you very much for sending us this beautiful comment. I am delighted to see that you enjoyed your stay at our hotel so much, so we hope to see you again at our hotel very soon. Have a happy day! Kind regards & keep safe Andreea

Good location, friendly staff, nice room

Customer review rating 5.0/5

Andy Solo - 02/09/2020 Confirmed reviews ALL

Good location, friendly staff, nice room, close to line 3 and line 10 of the metro.

Dear Mr. L., I would like to thank you most sincerely for taking the time to post a review following your visit to the Mercure Madrid hotel. I was genuinely delighted to read your very kind comments about our staff and the room; It really does make it all worthwhile when guests enjoy a visit as much as you did. I look forward to sharing your feedback with the entire team here and we very much look forward to the privilege of welcoming you back again in the not too distant future. Kindest Regards Juan.

Pleasant and cheerful staff!

Customer review rating 4.5/5

David R. Business - 10/08/2020 Confirmed reviews ALL

Stayed several days on business. Everyone in the hotel was delightful and the accommodations were excellent!

Dear Mr. R., Thank you very much for your evaluation and your commentaries. We hope to see you soon. Best regards. Héctor.

good stay

Customer review rating 5.0/5

James Families - 06/08/2020 Confirmed reviews ALL

We arrived at 10PM at the hotel and the person on the desk was extremely helpful and friendly.

Dear James , We very much appreciate your comments regarding your stay at the Mercure Madrid Plaza de Espana. It is always a pleasure to receive positive feedback. I will share your comments with my colleague. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosana

Great staff and service

Customer review rating 4.0/5

Brian Families - 01/08/2020 Confirmed reviews ALL

nice and friendly

Good afternoon Mr. R., Thank you very much for trusting us and for appreciating our professionalism. Our priority is clients and they feel at home, with maximum security. It has been a pleasure having you with us at Hotel Mercure Plaza de España. We hope to see you soon. A greeting from the whole team. Rosana
Customer review rating 4.5/5

Bernhard K. Business - 30/07/2020 Confirmed reviews ALL

Nice and professional staff. Very helpful

Dear Bernhard , We are very happy to read this type of comment, which highlights the work and the friendly and open personality of our team. Thank you again, and have a happy weekend! Best regards Rosana

Very nice people, very helpful,

Customer review rating 4.5/5

Marnix Business - 23/07/2020 Confirmed reviews ALL

New experience due to covid, but team picks it up really well and manages to make you feel at home

Dear Marnix , We very much appreciate your comments regarding your stay at the Mercure Madrid Plaza de Espana. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosana

Great friendly service, tasty food

Customer review rating 4.5/5

Kateryna Couples - 22/03/2020 Confirmed reviews ALL

Great, very friendly, welcoming stuff, tasty food for breakfast, great location. Enjoyed at full

Dear Kateryna, Thank you very much for your evaluation and your comments. We hope to see you soon. Best regards. Héctor.

Good location, bright modern rooms and friendly staff

Customer review rating 4.5/5

Richard A. L. Couples - 22/03/2020 Confirmed reviews ALL

The reception and other staff were great from the moment we arrived until checkout. Nice bright spacious rooms with high speed WiFi. The breakfasts were particularly good in terms of both quality and variety. The location of the hotel is excellent for walking to all the main tourist sites and restaurants/cafes - fairly noisy street but well sound-proofed rooms. Our stay was rather strange in that Madrid was in the process of being locked down because of Corona virus. But the staff remained positive, kind and helpful despite the added stress of most of the guests cancelling or trying to leave early. Our thanks and best wishes to all the great staff at the Mercure Plaza de España.

Dear Richard and Dear L., Thank you so much for your kind comments regarding our team, it is always a pleasure to receive this kind of feedback. We all hope that this crisis may end soon so we can get back to our normal life. We wish that you, and all your loved ones, may be spared from this horrible virus. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreea Brindusa

We were here during the corona virus lockdown and the staff were just amazing in kindness and caring for us

Customer review rating 5.0/5

Anonymous Families - 21/03/2020 Confirmed reviews ALL

I stay here several times a year they are always fantastic the staff is amazing. They are so great to my family and this time they went above and bey9nd is very stressful and challenging circumstances. The staff at mercure plaza Espana is just so unbelieveably great

Dear Mrs. D., Thank you very much for your comments and your evaluation. We are proud to know that you experience with have been so wonderful. We hope to see you soon, when we defeat the corona virus. Best regards. Héctor.

Well located hotel

Customer review rating 4.5/5

Keith Couples - 11/03/2020 Confirmed reviews ALL

Quick efficient check in and check out Friendly, efficient staff Clean room and comfortable bed Decent shower and bathroom Plenty of choice for Breakfast Pleasant bar area Overall an enjoyable stay

Dear Keith, Thank you very much for commenting on your stay at Mercure Plaza de España. We are glad to hear that you liked the hotel. It will be a pleasure to receive you again. Best Regards, Ana

Beautiful and clean

Customer review rating 4.5/5

Tzvi Couples - 05/03/2020 Confirmed reviews ALL

Very clean Beautiful designed Great team Fair location

Dear Zvi , Thank you very much for your evaluation. We hope to see you soon in our hotel!! Thanks and best regards Rosana

awesome staff

Customer review rating 5.0/5

Pankajn Families - 24/02/2020 Confirmed reviews ALL

no complaints

Dear Pankajin, Thank you very much for your kind comments about your stay at Mercure Plaza de España. We are glad to know that you liked being with us. We will transmit your comments to our team. Best regards, Ana

Good location and well presented hotel

Customer review rating 5.0/5

Alan W. Couples - 20/02/2020 Confirmed reviews ALL

Reception on arrival efficient and all staff were professional and respectful. Welcoming atmosphere and comfortable surroundings.

Dear Alan, Thank you very much for your comments! We are glad to know that you liked being with us. We look forward to welcoming you more times. Best regards, Ana

Very enjoyable stay.

Customer review rating 5.0/5

Mrs M. Friends - 18/02/2020 Confirmed reviews ALL

Upon arrival,we were warmly welcomed by Lorenzo and after our early flight, were very happy that our rooms were available early. Rooms have modern decor and have everything you need, a safe for valuables, coffee making facilities, usb charging points. As our rooms were both located on the first floor, we were just a short walk downstairs to breakfast which was fabulous. Plenty of options to please everyone. The location of the hotel is a short walk to the Metro station at Plaza de Espana and there are a few eateries along the way. In summary, we (2 couples on a city break) enjoyed our stay at this hotel.

Dear Mrs. M. Thank you very much again for enjoying your stay with us I will give memories to Lorenzo on his part. We hope to see you again soon. Sincerely, Hector.

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