Hotel Papadopoli Venezia - MGallery 4 stars

Getting to hotel from St. Lucia train station takes about 10 minutes walk hauling 1 luggage through 2 bridges. 1 bridge has a long flight of stairs. This bridge has stairs with glass surface which gives illusion that the surface is flat so be careful. It’s better to travel light if possible. Check in was fantastic and we were warmly welcomed by a female receptionist (we didn’t take note of her name) who was very helpful in giving us travel advice around Venice. We booked a room with canal view. The view is excellent. The room is very spacious with a nice bathroom. You do hear people working in the morning near the canal but I think that’s perfectly fine and a way to experience Venice. Breakfast is buffet style at a nice place which looks as if you are having breakfast in a garden. We stayed there for 2 nights. Check out was fine, we left our luggage at the concierge and went around before catching the train. Everything was great so why 4 stars? When we went to pick up our luggage, there were 2 receptionists. 1 was attending to guests. The other (older guy) simply ignored our existence even though we were standing right in front and he was doing nothing. So one of us approached him to tell him that we wanted to get our luggage. And he simply gestured us to wait (for the concierge guy). This don’t happen at a good hotel. At the end we had only 1 thought, is he racist? We are Chinese.

Great experience. Only piece that could of made it better is knowing you can walk there from the train station. Super comfy beds, great service, will stay again

Positive check in and check out experience from the gentleman who assisted us - extremely efficient Room cleanliness immaculate - many thanks HSK

Visited this hotel for 4 nights in Nov. I arrived by water taxi and conveniently the hotel has a place the boat can moor up outside the front door. The hotel is situated one bridge away from the coach station which is really convenient to get to the airports or to transit onwards. Booked for 4 nights bed and breakfast. I loved the room and specifically booked a room over the canal and was paid off with beautiful views of the sunrise. Slightly noisy in the morning with the workers going about their business but that didn’t bother me. The room was lovely and I was welcomed with abridged of chocolates, sweets were left everyday and my last night on turn down service I was left a little box of chocolates which was a very nice touch. Disappointing that the tea/coffee tray had just Nescafé which is an average coffee in the UK, I’d have expected something a little more special , saying that even the supermarket didn’t have anything better unless you wanted filter coffee. Tip for hotel, maybe put Nespresso coffee machines in all of the rooms as this is a very nice to place to stay and would enhance all guest experiences. Bathroom was as expected however I was slightly disappointed as previous posts have mentioned Aqua de Parma toiletries in the bathroom (which I really like) but I didn’t receive those. The food at breakfast was buffet style with lots of delicious cakes and pastries along with a hot buffet. I used the bar twice but at €9 for a glass of wine was a bit expensive so I went to the local Coop (about 5 mins walk) for my wine (€6 for a decent chianti). All the hotel staff I came in contact were very friendly and welcoming. I do recommend this hotel and have no hesitation about coming back.

Wonderful hotel, well located. The employees were very attentive and very smiling. the room was prefect, the restaurant (winter garden) was incredible. and the breakfast was fantastic (I loved everything especially the pressed orange juice and the little buffet). If I decide to go back to Venice, I will choose directly M gallery Accor hotel. It was a real pleasure to stay there.