Mercure Bologna Centro 4 stars

Customer review rating (ALL Rating) 3.9/5 1,030 reviews

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Description

Hotel extras

  • Free WIFI

  • Large private park ideal for corporate events and private cocktail parties

  • Small pets are allowed for a supplement

  • Public garage connected to the hotel for a fee

  • In front of Bologna Centrale station and close to the historic center

Our accommodation(s)

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Hotel location

Mercure Bologna Centro

VIALE PIETRO PIETRAMELLARA N. 59
40121 BOLOGNA
Italy

GPS:44.505079, 11.343472

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

GARDEN SIDE BAR

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  1,030 reviews

TripAdvisor Rating  3.5/5  2,929 reviews

I enjoyed the stay

Customer review rating 5.0/5

Paul S. Solo - Confirmed reviews ALL

My third time staying at this hotel. Extremely convenient with Centrale railway station opposite opening up the region of Emilia Romagna, such as visits to Parma, Modena, and the Ferrari museum at Maranello . A good size room with a decent shower, comfortable bed and a good breakfast.

Perfect location and fantastic reception desk!

Customer review rating 4.5/5

Paul W. Couples - Confirmed reviews ALL

We arrived and left Bologna by train so the location of the hotel was perfect for us. We had a free upgrade and the staff provided excellent service. The reception desk was the most inspired we have ever seen in the world.

Dear Mr w., We would like to thank you for the time you dedicated to review your stay. Guests evaluating their single and different experiences is the key for our daily work, as it allows us to increase more and more the quality of the service we provide and offer. I would like to thank you for the kind words dedicated to our staff, the bet as your satisfaction is the best reward for our entire staff, that is working to offer you the best experience you can enjoy. Hoping you will choose us again for your next stay in Bologna and looking forward to welcoming you again Best regards Cinzia Zanni - General Manager Mercure Bologna Centro

All good

Customer review rating 5.0/5

Jarek Business - Confirmed reviews ALL

Good location and nice rooms.

Dear Mr K., We would like to thank you for the time you dedicated to review your stay. Guests evaluating their single and different experiences is the key for our daily work, as it allows us to increase more and more the quality of the service we provide and offer. For what concerns the voucher for the welcome drink, according to the membership conditions, in case of a multiple rooms booking only the member can get voucher, which is valid also for the person sharing the same room. Therefore, each member whose name is on the ALL card has the right only to 1 complimentary voucher. Hoping your stay has been as much pleasant as possible we look forward to welcoming you again in Bologna Kindest regards Cinzia Zanni - General Manager Mercure Bologna Centro

Great stay, friendly team!

Customer review rating 5.0/5

Steven Solo - Confirmed reviews ALL

Had a great stay, the team were all very friendly, the room comfortable and modern and the bar was enjoyable for an evening drink. Perfectly located for the train station and not far from great restaurants and bars.

Dear Mr M., We would like to thank you for the time you dedicated to review your stay. Guests evaluating their single and different experiences is the key for our daily work, as it allows us to increase more and more the quality of the service we provide and offer. Your satisfaction is the best reward for our entire staff, as we are all working to offer you the best experience you can enjoy. I will share your kind words with the entire team, I am sure this will be the best motivation for our staff to continue doing their best to guarantee our guests the most pleasant experience. Hoping you will choose us again for your next stay in Bologna and looking forward to welcoming you again. Kind regards Cinzia Zanni - General Manager Mercure Bologna Centro

Overall good

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Just a few criticisms to help: 1. room was quite dusty on arrival most noticeable with the floor, bedhead 2. one day the water was not replaced 3. a couple of days the coffee capsules were not replaced otherwise was happy with the stay

Dear Guest, We would like to thank you for the time you dedicated to review your stay. Guests evaluating their single and different experiences is the key for our daily work, as it allows us to increase more and more the quality of the service we provide and offer. I also would like to thank you for the suggestions you gave us, I am sure they will be a precious contribution to improve every department service. Hoping you will choose us again for your next stay in Bologna and looking forward to welcoming you again Kind regards Cinzia Zanni - General Manager Mercure Bologna Centro

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Other web-users rate our hotel

  • 1,146 reviews 9.6/10 Location
  • 1,162 reviews 5.7/10 Room
  • 857 reviews 8.9/10 Service
  • 26 reviews 7.3/10 WiFi
  • 556 reviews 2.3/10 Vibe
  • 453 reviews 7.4/10 Breakfast
  • 338 reviews 4.6/10 Cleanliness
  • 91 reviews 5.6/10 Food

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