Mercure Hotel Saarbruecken City 4 stars

Customer review rating (ALL Rating) 4.5/5 739 reviews

Mercure Hotel Saarbruecken City - Image 1
Mercure Hotel Saarbruecken City - Image 2
Mercure Hotel Saarbruecken City - Image 3
Mercure Hotel Saarbruecken City - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • Central location

  • Air conditioning available throughout the hotel

  • Participation in the customer loyalty program ALL - Accor Live Limitless

  • Renovated in 2018

  • Regional and seasonal cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mercure Hotel Saarbruecken City

Hafenstr. 8
66111 SAARBRUECKEN
Germany

GPS:49.237552, 6.989343

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

SCHLEMMERIE

Our modern restaurant "Schlemmerie" is open for lunch and dinner during the week, serving international specialities and regional dishes. On weekends and public holidays it is currently temporarily closed.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  739 reviews

TripAdvisor Rating  4.0/5  789 reviews

Certificate of excellence 2022

One of the bad rooms

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Hotel Review: I recently had a stay again at Mercure Saarbrücken, and while I hoped for a comfortable experience, I encountered a few issues that affected the quality of my stay. Firstly, the air conditioning unit in my room did not seem to cool effectively, making for a less than comfortable environment. Additionally, the amenities in the bathroom left a lot to be desired. The toilet paper and tissues were in short supply, and there was no shampoo provided. Moreover, the pillow was of quite poor quality, making it difficult to get a good night's sleep. While the staff was friendly, I hope the hotel can address these concerns for future guests. It was my last stay.

Good location

Customer review rating 4.0/5

Ross Friends - Confirmed reviews ALL

Nice rooms, pleasant staff, good location

Dear Ross B., We very much appreciate your comments regarding your stay at the Mercure Hotel Saarbruecken City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mit gastfreundlichen Grüßen Alexander Hoffmann Hoteldirektor

Great stay

Customer review rating 5.0/5

Steve Business - Confirmed reviews ALL

Your team assisted me when I was having a medical emergency and I'm greatly appreciative. I checked out early only to fly home due to it.

Great stay for business trip

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Very nice hotel with a great location in Saarbrucken. Staff was very friendly and informative. The meals I had here were excellent. Overall great stay and I would recommend for anyone travelling through the area.

Dear Brendan H., We very much appreciate your comments regarding your stay at the Mercure Hotel Saarbruecken City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mit gastfreundlichen Grüßen Alexander Hoffmann Hoteldirektor

Business trip in Saarbrucken

TripAdvisor rating 4.0/5

Intercityfirm01 TripAdvisor review

Visit in March 2023. From outside hotel looks,as little bit old, but room which I had was quite new and very comfortable. Main issue was parking place, which I did not reserve in advance and place was not available. You can find some available place close to the hotel, but it is on zone, which you need to leave to early. Benefit was, that reception lady gave me proposal for different parking, which is not under hotel and it is not part of hotel. Wifi without trouble, dinner and beer were very good. Minibar on room was available. Breakfast was very comfortable. If I will go there next time, I will choose this hotel.

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Other web-users rate our hotel

  • 346 reviews 8.6/10 Location
  • 456 reviews 7.4/10 Room
  • 483 reviews 9.1/10 Service
  • 7 reviews 7.9/10 WiFi
  • 291 reviews 9.1/10 Breakfast
  • 195 reviews 7.4/10 Cleanliness
  • 45 reviews 5.9/10 Amenities
  • 6 reviews 2.2/10 Wellness Area

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