Le Grand Hôtel Cabourg-MGallery 5 stars

Customer review rating (ALL Rating) 4.7/5 1,834 reviews

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Le Grand Hôtel Cabourg-MGallery - Image 1
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Les Jardins du Casino, 14390 CABOURG, France

Description

Hotel extras

  • Room with sea view

  • Restaurant right beside Cabourg beach

  • A gourmet meal facing the open sea

  • GH Côté Bien Être duo spa cabins

  • Only 2 hours from Paris

Our accommodation(s)

Hotel location

Le Grand Hôtel Cabourg-MGallery

Les Jardins du Casino
14390 CABOURG
France

GPS:49.293813, -0.115614

Telephone
Fax +33 2 31 24 03 20

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,834 reviews

TripAdvisor Rating  4.5/5  2,422 reviews

Certificate of excellence 2024

Classic grand hotel - poor staff attitude

Customer review rating 2.0/5

Amos A. Couples - Confirmed reviews ALL

We have tremendously enjoyed the hotel, the location, the historic connection to the Belle Epoque and Proust, but our experience was marred by indifferent and rude staff behavior. We have ordered a box of Madelines which was supposed to be ready when we checked out. It wasn’t. The front desk woman, who strangely for a 5 star hotel spoke no English, just shrugged her shoulders and offered us nothing. Madeleines were available at the coffee shop, but they charged us 12€ for coffee and madeleines, with an attitude. Another male employee scolded us for taking a glass of water in the lobby, saying “it’s for groups only”. No water fir guests? Unlike fir Marcel Proust, the madeleines will remind us of rude staff behavior.

Disappointing

Customer review rating 2.5/5

David B. Couples - Confirmed reviews ALL

We have stayed in a great many hotels over the past 3 weeks. Most were 4-to 5-star hotels. Most staff were bilingual, and if not, hotel information was printed in both the native language and English. None was available in your hotel. However, the staff was very pleasant. The morning breakfast was underwhelming, limited menu and the buffet had minimal choices. As to our room, it was large and roomy. Housekeeping was spotty and glassware was not replaced daily. We enjoyed our room and appreciated the terrace.

A super hotel

Customer review rating 5.0/5

Alan C. W. Couples - Confirmed reviews ALL

We had a very nice stay the hotel is in a super location nice view on the gardens in front of the hote and access direct to the sea front

Dear Mr W., It\'s fantastic to hear about your exceptional stay with us at Grand hôtel Cabourg - it was a pleasure to have you and deliver the best service possible. We are so happy you enjoyed your visit and hope you had a great time in Normandy. We strive to always deliver a five-star service to every guest - and we do pride ourselves on delivering a brilliant full breakfast! Thank you again for your kind words and we hope to welcome you back to stay one day soon! Your faithfully, Brian Rio Guest relation manager

Good, pleasant stay

Customer review rating 4.5/5

Alain R. Couples - Confirmed reviews ALL

From arrival to departure everything was superbe. Nice room, the only caveat was that the restaurant was not serving before 19h30. So we went for dinner somewhere else.

Dear Mr R., It\'s fantastic to hear about your exceptional stay with us at Grand hôtel Cabourg - it was a pleasure to have you and deliver the best service possible. We are so happy you enjoyed your visit and hope you had a great time in Normandy. We strive to always deliver a five-star service to every guest - and we do pride ourselves on delivering a brilliant full breakfast! Thank you again for your kind words and we hope to welcome you back to stay one day soon! Your faithfully, Brian Rio Guest relation manager

Parfaitement situé.

Customer review rating 5.0/5

Christine C. Couples - Confirmed reviews ALL

excellent service. Two Alice, Matteo and Floriane have been consistently professional, yet wecoming and ressouceful

Chère Madame C., Nous sommes absolument enchantés d\'apprendre que votre séjour parmi nous a été à la hauteur de vos attentes, et nous vous remercions sincèrement d\'avoir pris le temps de partager votre expérience positive. Votre satisfaction est notre plus grande récompense, et nous sommes fiers d\'avoir pu contribuer à rendre votre séjour des plus agréables. Nous sommes impatients de vous accueillir à nouveau lors de votre prochain passage dans la région, et nous ferons tout notre possible pour vous offrir une expérience tout aussi exceptionnelle, voire meilleure. Sincèrement, Brian Rio Responsable relation client

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Other web-users rate our hotel

  • 406 reviews 9.5/10 Location
  • 680 reviews 8.1/10 Room
  • 967 reviews 9.1/10 Service
  • 315 reviews 8.6/10 Comfort
  • 276 reviews 8.8/10 Breakfast
  • 96 reviews 3/10 Value
  • 82 reviews 5.5/10 Cleanliness
  • 20 reviews 1.4/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.