The hotel was not quite as "centre ville" as expected but had been nicely modernized in it's brutalist concrete jungle location. Easy walk to all central locations and public transport. The biggest issue was the unbearable heat of the room which meant we basically had 3 incredibly uncomfortable nights of poor sleep. Air conditioning was non functional. The window unless opened completely and the curtains closed over it was the only option and even that was still too hot.

welcome drinks not supplied, hotel bill incurred a extra 10% charges ?, staff not friendly enough

A nice 4* hotel in a good location. Staff are very friendly and welcoming. The lobby and the bedroom are tastefully decorated and very clean although the hallway to the room's could do with being updated. €20 for two glasses of wine was also very expensive which put us off having any further drinks in the hotel bar. Overall a nice hotel that I would definitely recommend to friends and family.

While I stayed in the hotel, I felt super comfortable because my accommodation was upgraded. Moreover, the staff warmly welcomed me despite I had arrived there at midnight. I will choose the nice hotel again to enjoy my stay at the beautiful city.

everything was ok...miss water

It was a very pleasant experience. I enjoyed my time in Bordeaux.

We had to postpone twice due to Covid and the staff were very helpful and understanding. We arrived later than planned because of the traffic on the A36, which left little time to explore the town in the evening of our arrival. My wife was tired after driving but could not sleep well as she found the bed uncomfortable. I would expect individual soaps and shampoos in a hotel of this calibre (and price). On the positive side there was adequate space in the parking and check in was efficient. We managed to see a bit of Bordeaux before leaving and would return for a more complete visit. Terrible views of the back of the Centre des Commerces a Mariadeck. An uncomfortable bed (too soft with lumpy bits). Internal decor that could have been any hotel, anywhere.In contrast the staff were very friendly and helpful. It would have been good to have the parking included in the price.

Staff were very friendly and helpful

No one to welcome me at breakfast or that said goodbye when I left.

The attention of the staff has been very good, very attentive and friendly. Excellent breakfast and the bed and room in general very comfortable. The bathtub and the shower but have been, inconvenient access and the closet to store clothes very small and dark. Recommended hotel.

Terrible Wi-Fi - essentially nonfunctional. Could not use to make reservations, or buy tickets. Staff for the most part was indifferent. Breakfast was nice. Not sure that the location was worth it. All in all, an ok experience.

Staff very helpful and adhering to Covid-19 rules. Hotel was clean with all necessary means to keep Covid at bay! Meals, ie dinner/breakfast were taken in room. We had to collect dinner when telephoned by staff but breakfast was delivered to room at specified time. It was all very efficient and friendly. Would recommend hotel to friends for visit to Bordeaux as its very central for walking to City Centre and commerce. Obviously even more so in non-Covid times. Our second stay at hotel for visits to Prefecture which is 3 min. walk away.

In road to main entrance, from outside the hotel architecture looks a little outdated. However, hotel interior has been recently refurbished, perception is improving after checking in,. The looby is quite cosy, and the staff is well trained and friendly. Breakfast is good.

Found the location very disappointing. Hotel is surrounded by concrete blocks. Looks like being in the Barbican Centre. Room was fine but stained carpets in hallways. Walking distance to centre but there are closer cheaper options for that. Breakfast nothing out of ordinary. Would prefer something else next time.

Cannot praise this city centre Hotel enough. From arrival where the staff were extremely pleasant efficient and welcoming to the condition and cleanliness of the room it was clear we had made a good choice. The breakfast was excellent. The Hotel location is very good for getting around the city. The value for what we experienced was superb, we have stayed in far more expensive Hotels and not had anything like the experience we had here.