Hotel Mercure Bordeaux Centre Ville

Hotel Mercure Bordeaux Centre Ville 4 stars

Customer review rating (ALL Rating) 4.2/5 1,877 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • A 5-minute walk from the historic center and main tourist attractions

  • Certified ALLSAFE by Bureau Veritas

  • 700m2 of catering spaces / flexible seminar rooms

  • Le Sans Pression, to enjoy local, seasonal gourmet cuisine.

  • Web Corner and free WIFI throughout the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Hotel Mercure Bordeaux Centre Ville

5 rue Robert Lateulade
33000 BORDEAUX
France

  • GARE SAINT JEAN:  1 Centre commercial Meriadeck

  • MERCURE BORDEAUX CENTRE:  A MERIADECK

  • By plane

    BOD MERIGNAC At 8km / 4.97 miles

  • By plane

    MERIGNAC AIRPORT At 9.8km / 6.09 miles

  • By car

    SORTIE 11 A At 12km / 7.5 miles

  • By car

    SORTIE 21 At 12km / 7.5 miles

  • By train

    BORDEAUX ST JEAN At 4km / 0 miles

  • By train

    BORDEAUX SAINT JEAN At 4km / 2.49 miles

GPS:44.83851, -0.586266

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Sans Pression

Our restaurant's gourmet cuisine reflects the spirit of the times and best regional products. Try the Croque "Sans Pression" and our range of local beers. Sans Pression, yes, but above all with Passion!

Our accommodation(s)

In between two tours or after a day of meetings, enjoy a relaxing break in one of our 196 bedrooms. Discover stylish, contemporary decoration offering all the comfort you need to re-energize. Feel free to choose between a Standard Room or one of our Privilege Rooms for extra comfort: Dodo mattress topper, memory foam pillows, Nuxe beauty products, Nespresso coffee maker, bathrobe and slippers.

Our guest reviews

Our guest reviews for
Hotel Mercure Bordeaux Centre Ville

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,877 reviews

TripAdvisor Rating  4.0/5  256 reviews

Very convenient position

Customer review rating 5.0/5

Evelyn Families - Confirmed reviews ALL

We stayed for two nights at this hotel. Room clean, comfortable and good size. Excellent breakfast.

Fantastic place to stay

Customer review rating 5.0/5

Chris Couples - Confirmed reviews ALL

My Aunt had booked pre-Covid, and due to the travel restrictions her holiday had to be cancelled. Mercure issued a voucher and went very kindly went beyond the expiry date for it to be used. We had a lovely 5 nights staying there in April.

Would stay again

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Good location, well kept hotel. Breakfast fine - bar is expensive and seemed to close early

Great staff

Customer review rating 5.0/5

Brenda Friends - Confirmed reviews ALL

Requested for a quiet room as I’m a light sleeper and the staff at Mecure Bordeaux Centre Ville we’re hands-on to help me find a room, and even called to confirm the configuration. Grateful for the kind attention. Check in and checK out were smooth and on both occasions, the staff were friendly!

Well Located.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Enjoyed our stay in the MercureCentre- Ville.Nice Room amd a good breakfast.The staff at the Reception desk wre very helpful. My only crititism is the bar closed very early at 11.00 pm.

3 sleepless nights

Customer review rating 2.0/5

Paul Couples - Confirmed reviews ALL

The hotel was not quite as "centre ville" as expected but had been nicely modernized in it's brutalist concrete jungle location. Easy walk to all central locations and public transport. The biggest issue was the unbearable heat of the room which meant we basically had 3 incredibly uncomfortable nights of poor sleep. Air conditioning was non functional. The window unless opened completely and the curtains closed over it was the only option and even that was still too hot.

Dear PAUL S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Centre-Ville. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. In fact, we are actually in a middle season and we can not propose on the same time heating or air conditioning. So we try to do our best by offering a neutral ambient air. Rest assured, all our efforts are concentrated in preventing future occurrences. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely,

Slow

Customer review rating 4.0/5

G. W. Business - Confirmed reviews ALL

welcome drinks not supplied, hotel bill incurred a extra 10% charges ?, staff not friendly enough

Good location, comfortable beds.

Customer review rating 4.0/5

Con K. Couples - Confirmed reviews ALL

A nice 4* hotel in a good location. Staff are very friendly and welcoming. The lobby and the bedroom are tastefully decorated and very clean although the hallway to the room's could do with being updated. €20 for two glasses of wine was also very expensive which put us off having any further drinks in the hotel bar. Overall a nice hotel that I would definitely recommend to friends and family.

well located

Customer review rating 5.0/5

Yusuke Business - Confirmed reviews ALL

While I stayed in the hotel, I felt super comfortable because my accommodation was upgraded. Moreover, the staff warmly welcomed me despite I had arrived there at midnight. I will choose the nice hotel again to enjoy my stay at the beautiful city.

good stay

Customer review rating 4.0/5

B. Business - Confirmed reviews ALL

everything was ok...miss water

Dear Mr B., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon ! Sincerely, La Réception Mercure Bordeaux Centre

Centrally Located, Good room.

Customer review rating 4.5/5

Andrew Business - Confirmed reviews ALL

It was a very pleasant experience. I enjoyed my time in Bordeaux.

Dear Mr W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, La Réception Mercure Bordeaux Centre

Standard hotel with good staff.

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

We had to postpone twice due to Covid and the staff were very helpful and understanding. We arrived later than planned because of the traffic on the A36, which left little time to explore the town in the evening of our arrival. My wife was tired after driving but could not sleep well as she found the bed uncomfortable. I would expect individual soaps and shampoos in a hotel of this calibre (and price). On the positive side there was adequate space in the parking and check in was efficient. We managed to see a bit of Bordeaux before leaving and would return for a more complete visit. Terrible views of the back of the Centre des Commerces a Mariadeck. An uncomfortable bed (too soft with lumpy bits). Internal decor that could have been any hotel, anywhere.In contrast the staff were very friendly and helpful. It would have been good to have the parking included in the price.

Good location and nice design

Customer review rating 4.5/5

Dave S. Families - Confirmed reviews ALL

Staff were very friendly and helpful

Dear DAVID S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A little deceiving

Customer review rating 3.5/5

B. Business - Confirmed reviews ALL

No one to welcome me at breakfast or that said goodbye when I left.

Dear CHLOE B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre-Ville. However, we are really sorry to read your feedback regarding the breakfast. Please be sure that we will transfer your feedback to our manager in order to improve this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Molt bona experiència

Customer review rating 4.0/5

Neus P. Couples - Confirmed reviews ALL

The attention of the staff has been very good, very attentive and friendly. Excellent breakfast and the bed and room in general very comfortable. The bathtub and the shower but have been, inconvenient access and the closet to store clothes very small and dark. Recommended hotel.

Dear NEUS P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be sure that we transfer your feedback to our technician regarding the lights in the wardrobe. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Terrible Wi-Fi

TripAdvisor rating 4.0/5

solotraveller012021 TripAdvisor review

Terrible Wi-Fi - essentially nonfunctional. Could not use to make reservations, or buy tickets. Staff for the most part was indifferent. Breakfast was nice. Not sure that the location was worth it. All in all, an ok experience.

Hello and thank you for sharing your experience. We did not encounter any wifi issues during your stay. Some of our customers may indeed have difficulty connecting depending on the security settings of your mobile device which is blocking access to a new wifi network. We apologize for this and still hope you had a pleasant stay with us. Best regards

Mercure Bordeaux Centre

TripAdvisor rating 4.0/5

SWMBordeaux_France TripAdvisor review

Staff very helpful and adhering to Covid-19 rules. Hotel was clean with all necessary means to keep Covid at bay! Meals, ie dinner/breakfast were taken in room. We had to collect dinner when telephoned by staff but breakfast was delivered to room at specified time. It was all very efficient and friendly. Would recommend hotel to friends for visit to Bordeaux as its very central for walking to City Centre and commerce. Obviously even more so in non-Covid times. Our second stay at hotel for visits to Prefecture which is 3 min. walk away.

Thank you for your very nice feedback and recommendation ! Do not hesitate to tell us what we could still improve to have a rating of 5/5? We look forward to welcome you again soon at the Mercure Bordeaux Centre !

Confortable and practic

TripAdvisor rating 4.0/5

Radu V Business - TripAdvisor review

In road to main entrance, from outside the hotel architecture looks a little outdated. However, hotel interior has been recently refurbished, perception is improving after checking in,. The looby is quite cosy, and the staff is well trained and friendly. Breakfast is good.

Dear Radu V, Thank you for taking the time to share your review following your visit to the Mercure Bordeaux Centre. We appreciate your nice comment regarding our staff and the new decoration of the hotel. Waiting to see you again, Best regards

Better options out there

TripAdvisor rating 3.0/5

ratdancer Friends getaway - TripAdvisor review

Found the location very disappointing. Hotel is surrounded by concrete blocks. Looks like being in the Barbican Centre. Room was fine but stained carpets in hallways. Walking distance to centre but there are closer cheaper options for that. Breakfast nothing out of ordinary. Would prefer something else next time.

Dear ratdancer, All the team and I would like to thank you for taking the time to write a comment after your stay at the hotel Mercure Bordeaux Centre Ville. We are really sorry to read that you did not liked the services we proposed you but we really hope you enjoyed your visits of the city. Remaining at your disposal, Best regards

A great good value city centre Hotel

TripAdvisor rating 5.0/5

415tonyg Couples - TripAdvisor review

Cannot praise this city centre Hotel enough. From arrival where the staff were extremely pleasant efficient and welcoming to the condition and cleanliness of the room it was clear we had made a good choice. The breakfast was excellent. The Hotel location is very good for getting around the city. The value for what we experienced was superb, we have stayed in far more expensive Hotels and not had anything like the experience we had here.

Dear 415tonyg We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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