Hotel Am Konzerthaus Vienna MGallery 4 stars

Customer review rating (ALL Rating) 4.5/5 6,290 reviews

ALLSAFE approved hotel

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Hotel Am Konzerthaus Vienna MGallery
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+ 21 Services

Hotel extras

  • Enjoy your time in our newly renovated rooms.

  • For music lovers the Konzerthaus is just across the road.

  • Discover fine dining at Apron, with 4 Gault-Millau toques.

  • Free mineral water, wifi, coffee and tea in the rooms.

  • Concierge and porter service as well as on-site underground parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Hotel Am Konzerthaus Vienna MGallery

Am Heumarkt 35-37
1030 vienna
austria

Fax: (+43)1/71616844

Check-in from 15h00

Check out up to 12h00

  • CITY BUS:  4A LISZTSTRASSE

  • STADTPARK:  U4 STADTPARK

  • U4:  U4 STADTPARK

  • CITY TRAM:  D,2 SCHWARZENBERGPLATZ

  • SCHWARZENBERGPLATZ:  D,2 SCHWARZENBERGPL.

  • By plane

    VIENNA SCHWECHAT At 20km / 12 miles - Shuttle paying

  • By car

    A22 At 15km / 9 miles

  • By car

    LANDSTRASSE A2 At 4km / 2 miles

  • By car

    WESTAUTOBAHN A1 At 15km / 9 miles

  • By train

    WIEN SUEDBAHNHOF At 2km / 1 miles

  • By train

    WIEN WESTBAHNHOF At 6km / 3 miles

GPS:48.199693, 16.377311

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Shuttle
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

APRON

With 1 Michelin star and 4 Gault Millau toques, our restaurant APRON enchants with modern interpretations of Austrian cuisine. Chef Stefan Speiser has ranked among the 50 best chefs in Austria for years.

Our accommodation(s)

The comfortable rooms impress with classic style elements mixed with striking eye-catchers from the world of theatre and stage. Our spacious Deluxe rooms are tastefully decorated in Art Nouveau style and feature fine works from famous Austrian painter Gustav Klimt. Don't forget to pamper yourself with our "Good Night" package!

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 91

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
Hotel Am Konzerthaus Vienna MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,290 reviews

TripAdvisor Rating 5.0/5

32 reviews

Customer review rating 4.5/5

Kathleen Business - 25/11/2021 Confirmed reviews ALL

Very nice experience. The staff were helpful regarding the important PCR test I had to undertake prior to my departure back overseas. I would suggest that documented guidance be provided to the guests to facilitate the navigation within Vienna as staff gave difference advice. This written advice would be incredibly useful and could highlight the different options for PCR tests within the city, website and locations. I was surprised to find out the restaurant had changed its approach for dinner, fine dining fully booked for weeks ahead of time. I was not able to eat at the restaurant, noting however that the bar could serve some limited choices.

Dear Mrs. H.! Thank you for this great review! We are glad that you could enjoy your time in Vienna while staying at the Hotel Am Konzerthaus. Thank you also for your suggestion. We already gave it forward to the responsible department. We hope to welcome you back again! Kind regards, Anna - Hotel Am Konzerthaus

Good stay

Customer review rating 4.0/5

Anonymous Friends - 31/10/2021 Confirmed reviews ALL

The room was a bit stuffy and warm, but keeping the windows open let noise from traffic inside. We were unfortunately not able to make a reservation for the on-site restaurant, but enjoyed the bar each evening and purchase breakfast one morning, which was great. Location was fine, not great, but there were always taxis waiting outside, which was very convenient and affordable to get to the local sites.

Dear Guest, Thank you for taking the time to share your feedback. We very much regret that you could not enjoy your stay with us to the fullest. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nikolas – Hotel am Konzerthaus

excellent location, nice hotel

Customer review rating 5.0/5

Edina Families - 29/10/2021 Confirmed reviews ALL

very good, friendly atmosphere, helpful staff, very clean and nicely renovated, quiet rooms, safe parking lot excellent breakfast and highly recommended restaurant

Dear Mrs. K., thank you for taking the time to fill out our online survey. I am delighted to read that you had a wonderful time here with us, enjoyed our restaurant and felt comfortable during your whole stay! It would be a pleasure to welcome you back at the Hotel am Konzerthaus Vienna for your next visit! Kind regards, Nina Gold - Hotel am Konzerthaus

reasonable

Customer review rating 1.5/5

Lavi D. Couples - 24/10/2021 Confirmed reviews ALL

We usually visit your hotel, you can see the times we visit at the past, however this time the bad was in very bad condition, we advise the staff about it but we did not sleep for two 2 days, it was very unconvinced stay - the bad in the room was with waves and it was difficult to sleep, We hope you will fix it , we do not know if we will visit again in your hotel Regards, D. Lavi

Dear Mr. D., first of all thank you very much for sharing your feedback from your recent stay at the Hotel Am Konzerthaus with us. I had a chance to review your comments and I feel very sorry that you experienced such inconvenience at your first stay in our hotel after covid and after our final renovation. To have a good sleep beside your home is one of the most important things while travelling! I completely understand your point and I am very sorry that you felt so uncomfortable in your bed. Please be ensured, that your comment has already been forwarded to our General Manager as well as to our Housekeeping Manager. Furthermore I am sorry that we were not able to fulfill your expectations with our service quality. I can ensure that every colleague does its best to provide a high level of hospitality. Please do not hesitate to contact me directly to report me, about your detailed experience during your stay. Please accept my apologies - I don't want to leave you with memories like that. As a small compensation I credited 3000 courtesy points to your All-account and I would appreciate if you could give us a second chance. It would be a pleasure for the entire team to make your next stay memorable. I am looking forward to hear from you and to welcome you back at the Hotel am Konzerthaus. Kind regards, Julia Kleppernik – Front Office Manager

We had a great time

Customer review rating 5.0/5

Ralph A. S. Friends - 13/10/2021 Confirmed reviews ALL

Like always, we had a great time in your house, everything was perfect.

Sehr geehrter Herr S., vielen herzlichen Dank für Ihre großartige Bewertung und Ihre netten Worte! Es ist sehr schön zu lesen, dass Sie auch dieses Mal einen wundervollen Aufenthalt bei uns verbringen konnten. Wir würden uns freuen Sie in der nahen Zukunft wieder bei uns im Hotel Am Konzerthaus willkommen heißen zu dürfen! Mit besten Grüßen aus Wien, Anna – Hotel Am Konzerthaus

Nicely renovated and well located, nice staff

Customer review rating 4.0/5

John Business - 03/10/2021 Confirmed reviews ALL

The rooms, and in particular the bathrooms, have been very well renovated. Also the ground floor has been nicely renovated. The staff is helpful and pleasant

Dear John B., We very much appreciate your comments and your postiv rating regarding your stay at the Hotel Am Konzerthaus Vienna - MGallery. It is always a pleasure to welcome you at our hotel and to meet your expecation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikolas - Hotel am Konzerthaus

Great hotel at a perfect location

Customer review rating 4.5/5

Wilberth B. Couples - 29/09/2021 Confirmed reviews ALL

Really enjoyed our stay at the MGallery. A quiet hotel at a perfect location. Nice room upgrade and a great welcome gift: champagne and cholates. Enjoyed the breakfast every morning with freshly made vegetables and an omelet. Also the bar is a really nice for a moment to relax. Great weather helped for sure!

Dear Mr. B., thank you for taking your time to give us feedback about your experience at our Hotel am Konzerthaus. It is a pleasure to read that you enjoyed your stay to the full. We are also happy that we could give pleasure to you with the little welcome gift. Furthermore, thank you for the compliment regarding our staff, since it is very important to us to let our guests feel comfortable in our hotel. For a good start in the day it is important to us to serve our guests with a big variety of local and high quality products for breakfast. We hope to welcome you back soon again at our Hotel am Konzerthaus. Best regards from Vienna, Sarah – Hotel am Konzerthaus

Very pleasant stay in MGallery Vienna

TripAdvisor rating 4.0/5

sab_AEK_10 29/09/2021 TripAdvisor review

I recommend the MGallery in Vienna. I am used to travel in Europe and this the fourth time I stay in a MGallery hotel (next one is in Florence). I have booked a deluxe room with free upgrading. We had a first room but something was not that good in terms of feeling so we ask and the man at the reception has offered us another deluxe room with beautiful view on the Konzertthaus. The room was very quiet, well decorated and bathroom was well equipped with aminities L'Occitane en Provence (one of my favourite brand!). Bed is aboslutely comfortable, smooth : everything perfect. Best bed ever! Staff was lovely (thanks to Dafné for her services before our arrival!!). Breakfast was really good but French viennoiseries were not al level at all... so very disappointed as we are French (no "pain au chocolat" proposed and "croissant" were note that fresh...). Choice is ok and enough for a city break. Room for breakfast is lovely and staff is perfect. Thanks to chef Sambat and Matt on Sunday - he was very kind and professional. Same for ladies at the breakfast in Saturday morning! In a word this hotel is definitely an excellent choice in Vienna!

Dear Guest, thank you very much for also sharing your feedback about your recent stay here on tripadvisor! We are glad to read that you loved the room – especially that we could provide you with amenities which are from one of your favorite brands. Moreover, it makes us very happy to read that our staff could make your stay even better since it is very important to us to let our guests feel comfortable. On the other side we feel very sorry that we were not able to meet your expectations with our pastries at the breakfast buffet. We always try to provide our guests with the highest standards as well as local products. Please accept our apologies and thank you very much for your feedback ! We are very happy that you enjoyed your overall experience – from the booking until the end of your stay. It would be a pleasure for us to be your host again during your next trip to Vienna. Best regards from Vienna Sarah – Hotel am Konzerthaus

Lovely stay

Customer review rating 4.5/5

Mathias Couples - 28/09/2021 Confirmed reviews ALL

Stayed for a night, the room was comfortable and clean.

Dear Mr. B.! Thank you for completing the survey regarding your stay at the Hotel Am Konzerthaus and your kind words! We are glad to read that you had a great time in our hotel. It would be a pleasure to welcome you back! Kind regards, Anna - Hotel Am Konzerthaus

Great hotel in a convenient location

Customer review rating 4.5/5

Charles Couples - 28/09/2021 Confirmed reviews ALL

Very pleased with the room and public areas. We look forward to bedrooms being tidied in a post Covid environment.

Dear Mr. W., thank you for taking your time to give us feedback about your experience at Hotel am Konzerthaus. We are glad to read that our location was in your favor, and you liked your newly renovated room. It is also a pleasure to hear that our staff could meet your expectations since it is very important to us to make our guests feel comfortable during their stay in our hotel. We apologize for the misunderstanding regarding the cleaning of your room. Due to our COVID-regulations it is not allowed to enter your room without your permission – so it will be only done upon request. We would be more than happy to welcome you soon again at Hotel am Konzerthaus – hopefully without any COVID-regulations anymore to make your stay even better. Kind regards Sarah - Hotel am Konzerthaus

Very well located and quite chic

Customer review rating 4.5/5

Irina I. Couples - 27/09/2021 Confirmed reviews ALL

Always a nice stay here - the hotel looks very good and clean, and is reasonably priced. Also, really close to the old city center and to all the main attractions.

Dear Mrs. I., we would like to thank you for taking the time to give us feedback about your recent stay here at the Hotel Am Konzerthaus. We are glad to hear that you enjoyed your stay at our hotel. It is also a pleasure to read that our location was in your favor. Moreover, it makes us very happy that you were content with the cleanliness. On the other side we feel very sorry, that the bathrobe and the slippers were not prepared in the room. Please accept our sincerest apologies. We would be more than happy to be your host during your next trip to Vienna. Kind regards, Sarah – Hotel am Konzerthaus Vienna

Nice hotel

Customer review rating 5.0/5

Matt B. Solo - 27/09/2021 Confirmed reviews ALL

Very nice stay at the M Gallery Vienna.

Dear Mr. B.! Thank you for reviewing us! We are glad that your experience at the Hotel am Konzerthaus was a pleasant one. We hope to welcome you back soon! Kind regards, Anna - Hotel am Konzerthaus

Good location, comfortable room, good breakfast but some improvements needed

Customer review rating 4.0/5

Kathryn Business - 23/09/2021 Confirmed reviews ALL

I would stay again at the hotel as it's well located - easy to get to by train from the airport - and a short walking distance to the centre and other relevant places of interest. Stylish, comfortable room and a good breakfast with wide variety. My only feedback for change is that the bed in my room is in desperate need of a new mattress (room 421). My hips dug into a lot of hard areas and the mattress on one side was very very worn down and 'sunken'. Also, the wi-fi was a little jumpy, so doing a conference calls wasn't ideal.

Dear Mrs. G., Thank you very much for taking the time to share your experience at the Hotel Am Konzerthaus with us. I am happy to read that you really enjoyed the location of the hotel. As you wrote already the main sights are within walking distance. It is also very nice that you like the style of our rooms and our rich breakfast buffet. On the other hand I feel very sorry, that we were not able to meet your expectations with the mattress. Thank you very much for the information and your feedback! I already forwarded the information to our technical department. Please accept my sincerest apologies! I am also very sorry that the connection during your last conference call was not strong enough. For your next stay we will provide you a high speed access code for our wifi. I hope to welcome you back again! Kind regards, Julia

Very enjoyable stay

TripAdvisor rating 5.0/5

nadyap492 23/09/2021 TripAdvisor review

Very beautiful hotel and the service was impeccable. We had the pleasure of meeting Julia at the front desk. She was beyond friendly. She was above and beyond gracious. We needed a PCR test to fly back so she did not hesitate to call the nearest clinic for information. She even escorted us to where the clinic was, just around the corner. Hotel is close to everything.We also want to recognize Kimberly and Anna.

Dear Guest! Thank you very much for taking the time to review the Hotel Am Konzerthaus. It was a pleasure for us to have you as our guest! In the name of the entire team of the hotel I would like to personally thank you for sharing such a positive comment here on Trip Advisor. I am very happy that you enjoyed your time in Vienna and that we were able to reach and even exceed your expectations. I hope you enjoyed also your time in Malta and I will be more than glad to welcome you back at our hotel. Kind regards, Julia - Hotel Am Konzerthaus

Amazing stay in Vienna!

TripAdvisor rating 5.0/5

alinamotuzkova Business - 19/09/2021 TripAdvisor review

Hotel has a perfect centre location! Stylish interiors: lobby, breakfast room and rooms. Very friendly staff, ready to help with any case. Excellent breakfasts! Big variety and food for every taste! Private parking garage!

Dear Guest! Thank you very much for this marvelous feedback. We are pleased to read that we were able to meet your expectations in terms of the rooms as well as the breakfast. Furthermore, we are glad that you felt well taken care of by our staff during your stay. It would be a pleasure to welcome you back at the Hotel Am Konzerthaus in the near future! Kind regards, Anna – Hotel Am Konzerthaus

Pleasant stay in a well appointment hotel

Customer review rating 4.0/5

Anonymous Couples - 17/09/2021 Confirmed reviews ALL

Nice, clean / fresh and cozy hotel. Friendly staff, clean and fresh rooms in an excellent location in Vienna.

Dear Mr. J.! Thank you for taking the time to write us a review regarding your stay at the Hotel Am Konzerthaus! We are happy to read that you felt comfortable during the whole stay and could take advantage of our central location. It would be a pleasure to welcome you back! Kind regards, Anna - Hotel Am Konzerthaus
Customer review rating 3.0/5

Anonymous Business - 15/09/2021 Confirmed reviews ALL

New design of the rooms is totally disappointing. Before the rooms were just neglected, now they look depressing, without any taste.

Dear Bogdan B., Thank you for taking the time to tell us about your experience at the Hotel Am Konzerthaus Vienna. I am very sorry to hear that our newly renovated rooms were not able to reach your expectations at all. Please allow me to apologize about that. Our rooms have been designed to tell our hotel story with the motto "Backstage - On Stage". The hallways have been kept quite dark to match the atmosphere of being Backstage and leaving room for special light points to feel like you are On Stage. Once again I am very sorry that the design was disappointing to you. With kind regards, Nina Gold - Hotel am Konzerthaus

Super experience

TripAdvisor rating 5.0/5

Antoine A1 A 13/09/2021 TripAdvisor review

Fine hotel, make you feel confortable and relaxed. The rooms are well equiped and very quiet. Most of all , the hotel is situated just at edge of the innercity and so are all highlights of Wien easy to find.

Dear Guest! Thank you for taking the time to share your experience with us at the Hotel Am Konzerthaus and your positive feedback. We are happy to read that you felt comfortable during your stay with us and liked our newly renovated rooms with all its amenities. It would be a pleasure to welcome you back! Kind regards, Anna - Hotel Am Konzerthaus

Nice hotel

Customer review rating 4.5/5

Anonymous Families - 07/09/2021 Confirmed reviews ALL

Really nice hotel, well renovated, in central location but not too busy, professional and efficient staff

Dear Mr. R.! Thank you for sharing your experience regarding your stay at the Hotel Am Konzerthaus with us! We are very glad that you had a wonderful time at our hotel. We are very happy that you loved our newly renovated rooms and could use our central location to your advantage. Thank you also for the kind words about our team! It would be our pleasure to welcome you back soon! Kind regards, Anna - Hotel Am Konzerthaus

Great Service

Customer review rating 5.0/5

Nadya P. Couples - 06/09/2021 Confirmed reviews ALL

We received a very warm welcome by the agent who checked us in. He was pleasant and friendly. The rooms are clean and will definitely be back.

Dear Mrs.P., Thank you for writing us such a positive feedback! We are all very happy that we were able to reach and even exceed your expectations. We are very pleased that you enjoyed your stay at the Hotel Am Konzerthaus! Thank you for taking your time to review and we hope to see you again very soon! Kind regards, Anna - Hotel Am Konzerthaus

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