Mercure Rouen Champ-de-Mars 4 stars

Customer review rating (ALL Rating) 4.2/5 1,025 reviews

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12 bis Avenue Aristide Briand, 76000 ROUEN, France

Description

Hotel extras

  • On the Right Bank, a 15-minute walk from the historic center.

  • Air-conditioned and renovated rooms.

  • 8,611 sq.ft. meeting area.

  • Large, paid undercover private car park.

  • New catering offer "A l'Epicerie".

Our accommodation(s)

Hotel location

Mercure Rouen Champ-de-Mars

12 bis Avenue Aristide Briand
76000 ROUEN
France

GPS:49.43577, 1.102686

Telephone
Fax +33 2 35 08 15 06

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

A L'EPICERIE

Like every year, our Le Honfleur restaurant will be closed for lunch from Friday, 25 December 2015 to Sunday, 3 January 2016 and for dinner on December 24, 2015.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,025 reviews

TripAdvisor Rating  4.0/5  945 reviews

Nice room with comfortable bed but missing a few touches

Customer review rating 3.5/5

Margareth Solo - Confirmed reviews ALL

Hôtel has recently been redecorated and my room was spacious and comfortable. However there was no mineral water or decaffeinated coffee and there was no body/hair wash in the bathroom. Also the shower was over the bath and I was not offered the choice of a walk in shower. The location is good but the most direct route to the old town is along a busy road.

Well located from exit of motorway , and across the road from River Seine.

Customer review rating 4.5/5

J. Couples - Confirmed reviews ALL

Originally booked with Ibis hotel, but very pleased to stay in Mercure. Very nice breakfast, lots of choices.

Nice hotel

Customer review rating 3.5/5

Christa Couples - Confirmed reviews ALL

We stayed here one night and it was a nice place to be. Few small things that were not as expected, like an empty soapdispencer in the shower and just one bottle of water in the fridge. Diner was fine. Breakfast was great with more than enough choice.

Excellent stay

Customer review rating 5.0/5

Maureen L. Friends - Confirmed reviews ALL

The hotel is well situated and first impressions were very good. The reception staff were friendly and polite.

Fantastic Experience

Customer review rating 4.5/5

Kate Families - Confirmed reviews ALL

We had originally been booked into the Ibis next door, but on arrival, advised that they had been fully booked and out booking had been transferred to the Mercure. I was told that I would not be charged anything more, and I believe I received a far superior room. The staff went out of their way to use some of my points accrued towards the cost of my stay, and were very helpful.

Dear GHISLAINE G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Centre Champ-de-Mars. Thank you for sharing your experience with us! We’re thrilled to hear that you enjoyed your stay at the Mercure and found the room to be a pleasant surprise. It’s great to know our team could assist you with using your points and make your stay even more rewarding. We appreciate your understanding with the transfer from Ibis and are glad that it all worked out so well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John J. General Manager, Hôtels Mercure et Ibis Rouen Centre Champ-de-Mars

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Other web-users rate our hotel

  • 404 reviews 7.9/10 Location
  • 708 reviews 6.7/10 Room
  • 581 reviews 8.4/10 Service
  • 7 reviews 7.1/10 WiFi
  • 303 reviews 9/10 Breakfast
  • 231 reviews 5.6/10 Cleanliness
  • 117 reviews 3.9/10 Amenities
  • 17 reviews 3.8/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.