Mercure Niort Marais Poitevin Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 1,448 reviews

Mercure Niort Marais Poitevin Hotel - Image 1
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Description

Hotel extras

  • beIN SPORTS and Canal+ in our rooms

  • In the town center, a 5-minute walk from the train station

  • Private outdoor parking and enclosed garage (charges apply)

  • Sauna, fitness room, outdoor swimming pool (not heated)

  • "La Véranda du Dauzac" restaurant open Sunday to Friday. 8 meeting rooms.

Our accommodation(s)

Hotel location

Mercure Niort Marais Poitevin Hotel

27 rue de la Térraudière, 80 bis avenue de Paris
79000 NIORT
France

GPS:46.324023, -0.453798

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BOIZE

Guests are welcome to the lush and cozy setting of our restaurant, BoiZe: open for lunch and dinner Mon-Fri. Closed on Sat and Sun. Our chef provides traditional cuisine with a twist using local products.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,448 reviews

TripAdvisor Rating  4.0/5  710 reviews

Certificate of excellence 2023

Disappointing overall

Customer review rating 2.0/5

R R. Families - Confirmed reviews ALL

Suite was nice and clean and well equipped but unfortunately everything else let the experience down. Overcharged for drinks, tried charging for private parking (not used, despite numerous unanswered emails asking if it was available) tried charging for breakfast (not had). Room was not available at 12:30 even though check in was from 12:00, had to wait well over an hour, before it was, with no offer of a complimentary coffee while waiting. We were one family waiting to check in and receptionist prioritised 15+ conference party first even though there was more turning up to join their queue. Again we had to wait, unfortunately no interest in dealing with us. We have not had this level of poor service in any other Mercure hotel that we have stayed at. Unfortunately, we won't be back to Mercure Niort.

Good location

Customer review rating 3.0/5

Stevie L. Couples - Confirmed reviews ALL

Good location with friendly staff & clean room but food was disappointing.

Poor stay

Customer review rating 2.0/5

Andrew H. Business - Confirmed reviews ALL

We had to early evening report shocking noise from children running unchecked and banging doors . Eventually went to reception and asked to be moved , which you obliged . We had ordered room service as restaurant closed for two days on the busiest weekend in August . The food was in glass jars , clearly pre made & heated & frankly for €80 for two an over priced poor quality experience . Am having voiced my views , €10 was offered by way of apology . Needless to say , we will not be returning .

Great stay, overnight stop driving through France

Customer review rating 4.5/5

Rob J. Couples - Confirmed reviews ALL

Check in smooth and welcoming. Car park in hotel basement, a normal electric socket for trickle recharge of electric cars. (hotel needs to invest in installing several electric recharge points 11kwh and 22kwh if possible). Evening meal good, breakfast exceptional. Privilege rooms well appointed , room 219 , quiet at end of corridor.

Dear Mr. J., We very much appreciate your comments regarding your stay at our Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the electric charging station, improvements are planned but still under consideration. We still appreciate your constructive comment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine, Receptionist

Nice hotel

Customer review rating 2.5/5

Adam Families - Confirmed reviews ALL

Nice hotel. Everything is good as expected from a Mercure. We booked a room with a baby bed. It was supposed to have a mattress but unfortunately there was not. We arrived quite late and the person at the reception was pretty rough and said that they have never provided any mattress for babies. We discovered the next morning that they do have mattresses but the person on night shift did not know about it and did not installed it.

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Other web-users rate our hotel

  • 306 reviews 9.6/10 Location
  • 497 reviews 7.7/10 Room
  • 693 reviews 9.1/10 Service
  • 287 reviews 8.2/10 Comfort
  • 248 reviews 9.2/10 Breakfast
  • 131 reviews 8/10 Cleanliness

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