Hôtel Mercure Mont Saint-Michel 4 stars

Customer review rating 4.3/5 2,610 reviews
Hôtel Mercure Mont Saint-Michel
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Hotel extras

  • Fee to access the site, but free hotel car park

  • Free shuttles depart opposite the hotel

  • On-site bike rental service

  • Green setting

  • Regional specialties including salt-meadow lamb

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Bicycles rental
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Hôtel Mercure Mont Saint-Michel

route du Mont Saint Michel
BP 8
50170
le mont saint-michel
france

Tel: +33233601418

Fax: (+33)2/33603928

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    DINARD PLEURTUIT SAINT MALO At 60km / 37 miles

  • By plane

    NANTES ATLANTIQUE At 120km / 75 miles

  • By plane

    RENNES ST JACQUES At 75km / 46.61 miles

  • By boat

    OUISTREHAM At 120km / 75 miles

  • By boat

    ST MALO At 55km / 34.38 miles

  • By helicopter

    DINARD At 60km / 37.5 miles

  • By helicopter

    RENNES ST JACQUES At 60km / 37.5 miles

  • By train

    PONTORSON MONT ST MICHEL At 7km / 4 miles

  • By train

    RENNES At 70km / 43.5 miles

GPS :48.613775, -1.510341

Our accommodations

Choose between a room with a large bed, twin beds or three single beds.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
Accessible room

Standard Room with 3 single beds

  • Max. number of persons: 3
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Privilege Room with double bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with 2 Single beds

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

LE PRE SALE

Type of cuisine: French

Le Pré Salé restaurant is open all year round and offers specialty dishes featuring fish and Pré Salé lamb (raised on the salt meadows).

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE NORMANDY

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 160

  • Maximum capacity: 160 people

Find out more

Our guest reviews for
Hôtel Mercure Mont Saint-Michel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,610 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,706 reviews

The WORST HOTEL in the WORD

Customer review rating 4.3/5

Irina M. Solo - 17/03/2020 Confirmed reviews ALL

The hotel do not care about the clients at all! I`ve booked the room for two night(14-15 March 2020) with non-refundable tarif, but due to coronovirus COVID 19 strong restricrions measures were applied in France since begining of the March, but the hotel didn`t even respond for several my letters and even after the letter of the CEO of Accor Mr Delgado with information that all the non-refundable booking can be modified for a future trip until December 31, 2020 without penalty the hotel didn`t answer to me and didn`t change my booking. I will write my review about Hôtel Mercure Mont-Saint-Michel on tripadviser.com and all others websites with reviews in order all the people know that the management of the hotel care only about earning money and are not able to provide a distinctive customer care and even follow the decision of the CEO of the ACCOR.

Selection

Customer review rating 4.3/5

Wayne Couples - 11/01/2020 Confirmed reviews ALL

In previous, we are planned to stay 3 night in mercure mont Saint Michel, however we stay 2 nights in final. I think hotel should reply email inquiry as it's strange to most of the travelers, and they rely on hotel information .

Dear Guests, Thank you for your feedback following your stay in our hotel. We hope you enjoyed your room and our facilities. We are very surprised by your comment however as we usually reply to all guest emails or questions. We will do our best for it not to happen again. We hope to see you soon. Best regards. Mercure Hotel / Mont Saint-Michel

Clean and tidy

Customer review rating 4.3/5

Alex Couples - 28/12/2019 Confirmed reviews ALL

Everything was good

Dear Guest, Thank you very much for your feedback and for your stay in our hotel. We are glad you enjoyed it. We hope to see you again soon. Warm regards. Mercure Hotel / Mont Saint-Michel

Overall perfection

Customer review rating 4.3/5

Mariana Families - 09/12/2019 Confirmed reviews ALL

Everything about the Mercure Mont Saint Michel was first class! From the ease of booking to the welcome by the staff and their overall assistance and expect knowledge, our stay was a delight!

Excellent Hotel

TripAdvisor rating 4.0/5

Krisztina H Couples - 05/12/2019 TripAdvisor review

Greatly situated hotel with plenty of park spaces. Le Mont Saint Michel is within walking distance. Breakfast is plentiful and very good. Dinner is also great. Staff very attentive and the check in and out seamless.

Dear Krisztina, Thank you for choosing our hotel for your stay in Mont Saint-Michel. We are glad you had a great experience and also enjoyed our restaurant. It will be our pleasure to welcome you again. Best regards.

Accommodating and hospitable staff

Customer review rating 4.3/5

Pierre Y. Families - 30/11/2019 Confirmed reviews ALL

Made reservation only a few hours before arrival, and the lady who checked us in was receptive and friendly after a long day of travel for my family. Also, the reception lady in the morning who checked us out was helpful. We had to use the our room to change clothes an hour after checking out at 08:00, and she let us use our same room again. Merci beaucoup to this gracious gesture for my family.

Dear PETER Y., We very much appreciate your comments regarding your stay. It's always a pleasure to know you felt welcome in our hotel. We are looking forward to welcome you again soon. Best regards, Mercure Hotel / Mont-Saint-Michel

Once we had gained access stay was as expected

Customer review rating 4.3/5

Peter Couples - 27/11/2019 Confirmed reviews ALL

When I arrived, and complained about the problems on getting through the barrier the receptionist implied I was a total idiot for not realising I needed a code and that I should have looked at my emails for the code. I explained I had was on holiday and had not had access to email, and anyway I did not look at emails when on holiday. As I only had the first page of my reservation (what I thought was the important bit) I therefore had to presume that the bit relating as to how I gain access, must be on the page that I had not printed. On returning home I checked my original email. It is in the section(s) that if you have booked via the Accorhotels Web Site more than a few times you do not really bother to read as it is usually contains the same information each time. But in this instance in amongst the various the terms and conditions there was: Special terms 3: Site access is payable per vehicle. The hotel will send a code the day before check-in (by SMS or email). You pay each time you exit. This of course assumes you have access to emails. It is amongst all the usual information that is printed after booking reservation, hotel address and other contact details. Which as I said if you have booked with Accorhotels a few times you no longer look at. You really need to make this far more obvious. It needs to be part of the contact details. The phone number we had for the hotel (+33…) just went to a voice mail system. This at 17:24. Not much help on a dark wet Sunday night, stuck at the barrier with the traffic building up behind. I eventually followed somebody through to gain access to the hotel. It would seem from looking at other reviews this would be an ongoing problem, and something that you have not really addressed.

Dear PETER E., Regarding the bad experience you had with the access to our hotel, the access to the restricted area needs a code, the information is specified in your booking confirmation. Moreover, when we have the costumer's contact information, we send two e-mails before your arrival, one to precise that a code is necessary to come into the area and another one to give you your access code. We can understand that during your vacation you are not consulting your e-mails, but every hotels got is own specificities. finally and especially, this access is not managed by the hotel but by Veolia Society, which is in charge of the access of the Mont-Saint-Michel. However, we hope you enjoyed your stay with us and we are looking forward to welcome you again soon. Best regards

Hotel ok but arrival instructions totally inadequate

Customer review rating 4.3/5

Robert B. Couples - 20/11/2019 Confirmed reviews ALL

We were not sent a map or told that hotel was in a private area protected by a barrier. We were not told how to get into private area. We were sent a code but had no idea what it was for. Hotel room fine. Dinner, first 2 courses indifferent, pudding good. We were instructed on how to get out of area, but it did not work until third time of trying. I did not think much of having to pay to get out.

Dear ROBERT B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Mont-Saint-Michel. We are sorry that your experience did not meet your expectations; we express our sincerest apologies. As it's precised in all the confirmations of reservation, you need a code to access into the restricted area where the hotel is located. When you receive it, don't hesitate to call us, we can explain you how to reach our hotel. Then, we precise that this gate belongs to another company, so they are free to apply there own rates. We hope you appreciate your stay and the Mont-Saint-Michel. We are looking forward to welcoming you again at Mercure. Sincerely, Mercure Hotel / Mont-Saint-Michel

Just inside the ramparts

TripAdvisor rating 4.0/5

Traveler313513 Solo travel - 14/11/2019 TripAdvisor review

Very good bathroom. Excellent positon for exploring the old town inside the walls. Make sore you understand the instructions for finding your room. The numbers on your room key folder are very significant.

Very good hotel in a good location

Customer review rating 4.3/5

Mikita Couples - 10/11/2019 Confirmed reviews ALL

Very good hotel located near the main sight (it took us around 20 min to walk) with bus stop in front. Room was wery calm an quiet with nice yard view. Facilities are good, breakfast is OK. Personnel is super helpful. The only improvement area is wifi, which is awful.

Good Hotel to explore Mont Saint Michel

Customer review rating 4.3/5

Franz Couples - 07/11/2019 Confirmed reviews ALL

First time in this place, some things to take into account. Couple of days before the arrival you get a code send by email, that enables you to open the barrier to the restricted area of the village and park at the hotel. Other (day) visitors need to stay at the big visitors parking and use the shuttle bus to the location. The Hotel is small and cozy, you feel welcome upon arrival. To fit in landscape only ground and first floor, so no elevator present. Bit strange is that the bar and restaurant are not directly accessible from the hotel. The room we stayed in was Mercure standard, good bed, furniture bit outdated. Very nice new bathroom. But it had the smallest toilet ever! :) Shuttle bus stops right in front of Hotel, so perfect to explore the island.

Customer review rating 4.3/5

Anniversaire Couples - 22/10/2019 Confirmed reviews ALL

Very professional staff Great room

Dear Madam M., Thank you very much for your great feedback. We are happy you enjoyed your privilege room. We hope to see you again for a futur trip to Mont Saint-Michel. Best regards. Mercure Hotel / Mont Saint-Michel

Great stay, nice room, super clean bathroom

Customer review rating 4.3/5

Lindy B. Solo - 22/10/2019 Confirmed reviews ALL

I've stayed in 18 different hotels (in 4 different countries) in the last 5 weeks and this is by far the cleanest. The bathroom was spotless. I find nearly every hotel has mould in the bathroom but there was absolutely none here, the grouting was almost gleamingly white. The rest of the room was pretty clean too. I was in the seperate building at the back (apparently it's newer) and had a view of the creek. My only complaint was the rather pathetic tea/coffee supplies (the sugar (only 1/2 teaspoon packets) and the very old looking milk.

Dear Guest, Thank you very much for your kind feedback, we appreciate it! We are glad you enjoyed your stay in our hotel and the clean bathroom. We took note of your comment regarding the welcoming coffee and will try to improve this point. We hope to see you again soon. Best regards. Mercure Hotel / Mont Saint-Michel

Great stay, nice room, super clean bathroom

TripAdvisor rating 4.0/5

lindyb01 Solo travel - 21/10/2019 TripAdvisor review

I've stayed in 18 different hotels (in 4 different countries) in the last 5 weeks and this is by far the cleanest. The bathroom was spotless. I find nearly every hotel has mould in the bathroom but there was absolutely none here, the grouting was almost gleamingly white. The rest of the room was pretty clean too. I was in the seperate building at the back (apparently it's newer) and had a view of the creek. My only complaint was the rather pathetic tea/coffee supplies (the sugar (only 1/2 teaspoon packets) and the very old looking milk.

Dear Guest, Thank you for choosing our hotel for your visit of Mont Saint-Michel. We are happy you enjoyed your stay and liked your room. We noted your remark on the coffee and tea and will think of a way to improve this. It was a pleasure to welcome you in our Mercure and we hope to see you again soon. Warm regards.

Quick Mont St Michel trip

Customer review rating 4.3/5

Felix F. Families - 10/10/2019 Confirmed reviews ALL

It was alright; adequate room and facilities. Convenient to shuttle bus and gift shop/restaurants nearby.

Dear Guest, Thank you for your feedback. We are glad you enjoyed the area. We hope to see you again soon. Best regards. Mercure hotel / Mont Saint-Michel

Perfect stay

Customer review rating 4.3/5

Gobinath Families - 09/10/2019 Confirmed reviews ALL

Clean rooms , perfect location near the bus station, well mannered staffs, fantastic breakfast and walkable to Mont at Michelle. This was a great deal for me and my family. Keep up the good work. Good Luck. Thanks gobi

Dear Gobi, Thank you for your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to see you again soon. Warm Regards, Mercure Hotel / Mont Saint-Michel

very comfortable & great location

Customer review rating 4.3/5

Amy M. Couples - 07/10/2019 Confirmed reviews ALL

Our room was very comfortable and conveniently located! I will recommend this hotel.

Dear Madam M., Thank you very much for your kind feedback. We are happy you enjoyed your stay in our hotel and hope to welcome you again soon. Warm regards. Mercure Hotel / Mont Saint-Michel

Pleasant stay

Customer review rating 4.3/5

Anonymous Couples - 06/10/2019 Confirmed reviews ALL

Location and modern comfort

Good location for LMSM visitors, and that's all :(

TripAdvisor rating 4.0/5

MarkM927 Couples - 03/10/2019 TripAdvisor review

Pros: Excellent location for Le mont st michel visitors Cons: Totally outdated facilities. Tiny rooms. No elevator. Bar closed at ~10PM and no option for drink. No really service. TV - 25 years back to the future - 20 inch screen. Bed just bad - very uncomfortable. The worst ever money to product ratio. Highly not recommended, unfortunately :(

Dear Guest, Thank you for letting us know of your stay went. We are truly sorry that your expectations did not meet your requirements. Our rooms will be renovated in just a few weeks now. Regarding the elevator, our front desk staff is always willing to help if you need or we can give you ground floor rooms if you prefer. We will keep working harder in to please our guests and hope to welcome you again in order to testify it. Best regards

Great for dog owners.

TripAdvisor rating 4.0/5

simonbD5153UV Couples - 24/09/2019 TripAdvisor review

A very clean neat hotel. The privilege rooms are very small, in a block to get the maximum rooms into the space. The toilet enclosure is so small that you cannot turn round in it, incredible. Dinner was excellent even though the restaurant was rammed with Japanese tourists. The kitchen coped very well. Breakfast was not as good which was a pity. Again the use of chemical perfumes in the bedding and pumped into the room by the airconditioning was awful. Why when we have fresh air?

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