Mercure Toulouse Centre Wilson Capitole hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,168 reviews

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Mercure Toulouse Centre Wilson Capitole hotel - Image 1
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Mercure Toulouse Centre Wilson Capitole hotel - Image 3
Mercure Toulouse Centre Wilson Capitole hotel - Image 4
7 rue Labeda, 31000 TOULOUSE, France

Description

Hotel extras

  • In downtown Toulouse

  • Dine in your room from 6pm to 10pm.

  • Secluded terrace sheltered from the hustle and bustle of the city center.

  • Private parking garage with direct access to the rooms

  • Metro right outside the hotel, Matabiau train station 15 minutes on foot.

Our accommodation(s)

Hotel location

Mercure Toulouse Centre Wilson Capitole hotel

7 rue Labeda
31000 TOULOUSE
France

GPS:43.604654, 1.448382

Telephone
Fax +33 5 34 45 40 61

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bar Lounge

Share a moment of relaxation in the cozy and intimate atmosphere of our bar lounge from 6:30am to midnight. Discover Mercure's selection of fine wines selected by our sommelier as well as a wide range of other beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,168 reviews

TripAdvisor Rating  4.0/5  1,104 reviews

Well located for restaurants and bars.

Customer review rating 4.0/5

Maria Couples - Confirmed reviews ALL

We stayed one night en route to Perpignan. Bed was comfortable and breakfast good. Reception staff were excellent.

Dear guest , Thank you for your kind feedback! We're glad to hear that our location was convenient for you and that you enjoyed the comfort of the bed, the breakfast, and the service from our reception staff. We hope your journey to Perpignan went smoothly, and we'd love to welcome you back if you're ever in the area again! Kind regards, Valérie MOIROD Directrice

Great Location

Customer review rating 5.0/5

Jonathan Couples - Confirmed reviews ALL

Welcoming and very kind with our dog .

Dear Guest, Thank you for your wonderful feedback! We’re so happy to hear that you enjoyed our great location and that we were able to make your stay with your dog comfortable. We always strive to provide a warm and welcoming experience for all our guests, including our furry ones! We hope to welcome you and your dog again soon! Valérie MOIROD General Manager

Excellent location, iffy four-star value

Customer review rating 3.0/5

Norris Solo - Confirmed reviews ALL

The Mercure Toulouse Wilson feels to me like yet another fine property that consultants cut to the bone during the pandemic and never restored. No bathrobes, which I thought was part of a four-star rating, bare-bones amenities (e.g. all-in-one shower gel, shampoo, soap in a container screwed into the wall), and less-than-luxury bedding. On the upside, wifi is zippy and the staff are pleasant. And here's a tip: if you're driving and have a normal-sized car, use an adjacent public parking lot. The on-premise garage is sized for Barbiemobiles, for which they ask 20€ per day.

Dear Guest, Thank you for your detailed feedback. We're glad to hear that you appreciated our excellent location, the fast Wi-Fi, and the pleasant staff. We sincerely apologize for the inconveniences you experienced with the amenities and the parking. We understand your concerns regarding the lack of bathrobes and the minimal amenities, and we will take your comments into consideration as we continue to improve our services. Regarding the parking, we appreciate the tip and will make sure to better highlight nearby alternatives for our guests with larger vehicles. We hope to have the opportunity to welcome you again and provide an enhanced experience. Valérie MOIROD General Manager

Excellent location

Customer review rating 5.0/5

Eleanor H. Couples - Confirmed reviews ALL

We arrived to an upgrade of a privilege room which was a lovely surprise as it was my birthday. Everything easily walkable for two elderly people and restaurants we ate in were both excellent. Long time since visiting Toulouse but will certainly be back for more culture.

Dear Mrs H., Thank you so much for your kind feedback! We're delighted that you enjoyed the surprise room upgrade for your birthday and that everything was conveniently located for your needs. It's wonderful to hear that you had a great time in Toulouse, and we look forward to welcoming you back for more cultural experiences in the future. Wishing you many more special moments ahead! Valérie MOIROD General Manager

Well located but the rooms need renovation.

Customer review rating 3.0/5

Anonymous Friends - Confirmed reviews ALL

Friendly reception staff. Expensive breakfast for what is offered. Very uncomfortable garage.

Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated our friendly reception team and convenient location. We understand your comments regarding the need for room renovations and want to assure you that we are constantly evaluating ways to improve our facilities. Regarding the breakfast pricing, we strive to offer a diverse selection of quality products, but we value your input and will review our offering to ensure it meets expectations. As for the garage, while its design is indeed compact, we are glad to offer this amenity in a central location and appreciate your understanding of its constraints. We hope to have the opportunity to welcome you back and provide an even better experience. Kind regards, Valérie MOIROD General Manager

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Other web-users rate our hotel

  • 465 reviews 8.8/10 Location
  • 491 reviews 6.6/10 Room
  • 545 reviews 9.2/10 Service
  • 16 reviews 6.1/10 WiFi
  • 312 reviews 9.2/10 Breakfast
  • 139 reviews 7.6/10 Cleanliness
  • 99 reviews 5.5/10 Amenities
  • 45 reviews 3.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.