Mercure Toulouse Centre Wilson Capitole hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,284 reviews

Best price
guarantee
Mercure Toulouse Centre Wilson Capitole hotel - Image 1
Mercure Toulouse Centre Wilson Capitole hotel - Image 2
Mercure Toulouse Centre Wilson Capitole hotel - Image 3
Mercure Toulouse Centre Wilson Capitole hotel - Image 4
7 rue Labeda, 31000 TOULOUSE, France

Description

Hotel extras

  • In downtown Toulouse

  • In the downtown area and a 5-minute walk from Place du Capitole

  • Metro station just 2 minutes' walk away

  • Private car park with direct access to the rooms

  • The conference center is 5 minutes by metro

Our accommodation(s)

Hotel location

Mercure Toulouse Centre Wilson Capitole hotel

7 rue Labeda
31000 TOULOUSE
France

GPS:43.604654, 1.448382

Telephone
Fax +33 5 34 45 40 61

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bar Lounge

Share a moment of relaxation in the cozy and intimate atmosphere of our bar lounge from 6:30am to midnight. Discover Mercure's selection of fine wines selected by our sommelier as well as a wide range of other beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,284 reviews

TripAdvisor Rating  4.0/5  1,092 reviews

Customer review rating 5.0/5

Ali H. Business - Confirmed reviews ALL

Thank you very much for the provision of early breakfast to enable me to observe Ramadan without hinderance. Greatly appreciated. Regards, Ali

Dear Mr H., You're very welcome! We're delighted to have been able to accommodate your needs during Ramadan. Providing an early breakfast to ensure your comfort and observance is important to us, and we're pleased that we could assist you during your stay. If you have any further requests or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. Wishing you a blessed Ramadan and a pleasant stay with us. Best regards, Valérie MOIROD General Manager

Fantastic location! Friendly Staff!

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We love staying at the Hotel Mercure Toulouse Centre Wilson Capitole. It's a fantastic location. We drive into their parking garage and never move the car until we leave. We also like the friendly and knowledgeable staff. We travel with our golden retriever who is always welcome there. We enjoyed our stay in our Privilege Room facing the interior. Very nice, quiet and cozy! We will return!

Dear Guest, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay at Hotel Mercure Toulouse Centre Wilson Capitole and that our fantastic location suited your needs perfectly. It's great to know that you found our staff friendly and knowledgeable, and we're delighted to hear that your golden retriever was warmly welcomed at our hotel. We're pleased to hear that you found your Privilege Room quiet, cozy, and comfortable. Providing a relaxing and enjoyable stay for our guests is our top priority, and we're glad we could achieve that for you. We truly appreciate your loyalty and your kind words, and we look forward to welcoming you back for another memorable stay. If you have any special requests or preferences for your next visit, please don't hesitate to let us know. Best regards, Valérie MOIROD General Manager

Great value for money and centrally located.

Customer review rating 4.5/5

David Couples - Confirmed reviews ALL

Great location, friendly staff, clean hotel - perfect for our weekend in Toulouse.

Dear Guest, Thank you for choosing Mercure Place Wilson for your weekend getaway in Toulouse and for sharing your experience with us. We're delighted to hear that you found our hotel to be great value for money, centrally located, and well-suited for your stay. It's wonderful to know that you appreciated our convenient location, friendly staff, and clean facilities. Your satisfaction is our top priority, and we're thrilled that we could contribute to making your weekend in Toulouse enjoyable. We hope to have the pleasure of welcoming you back to Mercure Place Wilson in the future. If you have any specific requests or preferences for your next visit, please don't hesitate to let us know. Best regards, Valerie MOIROD General Manager.

Excellent central location

Customer review rating 4.5/5

Hughn Business - Confirmed reviews ALL

The hotel is close to many restaurants and the Capitol Plaza. The rooms are good for a single person. Might be tight for 2. There is no desk per se but a roll around table which you can use as a bedside table or as a desk. My room was on the side away from the street, so it was very quiet and peaceful.

Dear Guest, Thank you for choosing to stay at Mercure Place Wilson and for sharing your feedback with us. We're delighted to hear that you enjoyed our hotel's excellent central location, close to many restaurants and the Capitol Plaza. It's great to know that you found the room comfortable for a single person and that you appreciated the quietness of your room away from the street. Your comments regarding the room setup are valuable to us, and we will take them into consideration for future improvements. We aim to ensure that all guests have a comfortable and enjoyable stay with us. Once again, thank you for your review, and we hope to have the pleasure of welcoming you back to Mercure Place Wilson in the future. If you have any specific requests or preferences for your next visit, please feel free to let us know. Best regards, Valérie MOIROD General Manager

Customer review rating 2.5/5

Jyp Business - Confirmed reviews ALL

I booked online, and got charged a 60 euro tax. This made the room expensive for what it was. 200 euros! I said this to the lady at the reception desk and she was not really supportive nor interested in knowing which website it was. For me this isn't a normal behaviour.

Dear Jean Yves Luc P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We just would like to explain you that the 60 euros pre autorisation upon check-in is not a tax but only a deposit for extras. If you don't consume anything this pre autorisation is cancelled upon check-out. Our team is used to explain this procedure upon check-in, sorry if the were not clear enought. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie MOIROD Directrice.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 517 reviews 8.5/10 Location
  • 559 reviews 6.4/10 Room
  • 624 reviews 9.3/10 Service
  • 14 reviews 5.7/10 WiFi
  • 337 reviews 9.2/10 Breakfast
  • 157 reviews 7.7/10 Cleanliness
  • 91 reviews 5.4/10 Amenities
  • 14 reviews 4.5/10 Bar

Powered by Trustyou

Our other establishments nearby

All our hotels in Toulouse

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.