Mercure Toulouse Centre Wilson Capitole hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,191 reviews

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Mercure Toulouse Centre Wilson Capitole hotel - Image 1
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Mercure Toulouse Centre Wilson Capitole hotel - Image 3
Mercure Toulouse Centre Wilson Capitole hotel - Image 4
7 rue Labeda, 31000 TOULOUSE, France

Description

Hotel extras

  • In downtown Toulouse

  • Dine in your room from 6pm to 10pm.

  • Secluded terrace sheltered from the hustle and bustle of the city center.

  • Private parking garage with direct access to the rooms

  • Metro right outside the hotel, Matabiau train station 15 minutes on foot.

Our accommodation(s)

Hotel location

Mercure Toulouse Centre Wilson Capitole hotel

7 rue Labeda
31000 TOULOUSE
France

GPS:43.604654, 1.448382

Telephone
Fax +33 5 34 45 40 61

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bar Lounge

Share a moment of relaxation in the cozy and intimate atmosphere of our bar lounge from 6:30am to midnight. Discover Mercure's selection of fine wines selected by our sommelier as well as a wide range of other beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,191 reviews

TripAdvisor Rating  4.0/5  1,099 reviews

Nice and surprisingly quiet

TripAdvisor rating 4.0/5

Magnus G TripAdvisor review

The location is in a very good location, right in the city centre, close to Capitole Square. The airport shuttle stops at the subway station just a couple of 100 metres away from the hotel. When we first saw the hotel we were a bit scared, fearing noice from the many bars and restaurants, but the sound proofing was excellent and we heard nothing of it. Rather small rooms, French average, but comfortable beds and you have everything you need - we even had a balcony. Great breakfast with some interesting local products accompanying the traditional buffet items.

Dear Guest, Thank you for your kind review! We're delighted to hear that you enjoyed our excellent location in the heart of the city, close to Capitole Square, and that the soundproofing provided a peaceful stay despite the lively surroundings. It's great to know that you found the room comfortable, appreciated the balcony, and enjoyed our breakfast selection with local products. We hope to welcome you back for another pleasant stay! Best regards, Valérie MOIROD General Manager

Great stay! The entire team was welcoming very knowledgeable.

Customer review rating 4.5/5

Michael Business - Confirmed reviews ALL

My business trip and stay went great. The team was knowledgeable and kind. Thank you all for making things go smooth.

Dear Guest, Thank you so much for your kind feedback! We’re delighted to hear that your business trip and stay went smoothly, and that our team made a positive impression with their knowledge and warm hospitality. It was a pleasure having you with us, and we hope to welcome you back for another great stay in the future! Best regards, Valérie MOIROD General Manager

Good location, however a bit strange entry/reception.

Customer review rating 3.5/5

Norbert Business - Confirmed reviews ALL

It turned out that a man sitting at an ordinary table behind a laptop was the receptionist. This person did not show that he was the hotel receptionist. Which was strange as we were clearly searching for the reception.

Dear Guest, Thank you for your feedback and for choosing our hotel. We’re glad you appreciated our convenient location. We apologize for any confusion regarding the reception setup. We aim to create a more informal and welcoming atmosphere, but we understand this may have caused some initial uncertainty. We will ensure that our team is more easily recognizable moving forward. We hope to have the pleasure of welcoming you back in the future. Best regards, Valérie MOIROD General Manager

Well located hotel

Customer review rating 3.5/5

Suze Couples - Confirmed reviews ALL

The reception staff were welcoming and very helpful. We has asked for a room with a balcony but there was insufficient room to easily open the door onto the balcony which was poor and disappointing. Our room was clean and well maintained. We found it odd that the toilet was in what was essentially a cupboard on one side of the room with the basin and bath/shower in the bathroom on the other side of the room. An odd layout. There was a good amount of wardrobe space for hanging things and shelves also. Good hairdryer available. Tea and coffee was provided with paper cups which were flimsy and not great if you wanted more than two hot drinks. We didn’t have breakfast because of our preference.

Dear Guest, Thank you for sharing your experience. We're glad to hear you appreciated our central location and found the reception staff welcoming and helpful. We apologize for any inconvenience caused by the layout of your room and the balcony access. Your feedback regarding the paper cups and room design has been noted, and we will consider it for future improvements. We hope to have the pleasure of welcoming you back for an even better stay in the future. Best regards, Valérie MOIROD General Manager

Excellent location

Customer review rating 4.0/5

Mark Couples - Confirmed reviews ALL

Long weekend stay to watch the rugby. Excellent location in town centre

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Valérie MOIROD General Manager.

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Other web-users rate our hotel

  • 465 reviews 8.8/10 Location
  • 480 reviews 6.5/10 Room
  • 545 reviews 9.3/10 Service
  • 15 reviews 4.8/10 WiFi
  • 313 reviews 9.3/10 Breakfast
  • 135 reviews 7.9/10 Cleanliness
  • 96 reviews 5.5/10 Amenities
  • 55 reviews 2.8/10 Value

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