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Mercure Reims Centre Cathedrale Hotel 4 stars

Customer review rating 4.2/5 6,307 reviews

ALLSAFE approved hotel

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Mercure Reims Centre Cathedrale Hotel
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+ 23 Services

Hotel extras

  • Hotel labeled ALLSAFE

  • Terrace dining for lunches and dinners

  • 24-hour room service with our delicious mason jar menu

  • 10mn walk from Notre Dame Cathedral. Coteaux de Champagne at city gates.

  • beIN SPORTS

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Reims Centre Cathedrale Hotel

31 boulevard Paul Doumer
51723 reims
france

Tel: +33326844949

Fax: (+33)3/26844984

Check-in from 15h00

Check out up to 12h00

  • CITURA :  A or B Vesle

  • By plane

    PARIS ORLY At 155km / 96.88 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 130km / 81.25 miles

  • By plane

    REIMS CHAMPAGNE At 10km / 6.21 miles - Shuttle paying

  • By helicopter

    REIMS PRUNAY At 10km / 6.25 miles

  • By car

    CATHEDRALE N°24 At 1km / 0.63 miles

  • By train

    REIMS At 3km / 1.86 miles

GPS :49.248794, 4.027219

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
    • Room service Additional charge
    • Express Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 10 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 130 rooms
    • 4 rooms for people with reduced mobility
    • 10 family rooms
    • 18 connecting rooms
    • 130 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • German
    • French
    • English
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Pressing Additional charge
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
Access to property
  • Shuttle
    • RHE Additional charge
    • REIMS CHAMPAGNE Additional charge
  • Garage Additional charge
    • On site
    • 50 parking spaces
    • Private
    • TESLA recharging units
    • Electric car recharging units 3,7 kVA
    • Electric car recharging units 7 kVA
    • Parking opened 24/7
  • Parking Extérieur
    • On site
    • 13 parking spaces
    • Private
    • Parking opened 24/7
  • Parking De Gaulle Additional charge
    • Near the property
    • 108 parking spaces
    • Public

Our accommodation(s)

We have three room categories to meet your standards of comfort and make your stay easier. Choose between traditional room overlooking the city or the Canal or a Privilege Room, equipped with queen size bed and offering a higher level of service. Suites are designed for the comfort of families.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 290

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Mercure Reims Centre Cathedrale Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

6,307 reviews

always a pleasant experience

Customer review rating 4.0/5

Firthfoto Business - 14/10/2021 Confirmed reviews ALL

Easy parking, a pleasant welcome and a familiar room, allowed me to unwind after the horrors of crossing the Channel (expected, but did not materialise). The reception staff are always so pleasant and I appreciated the upgrade to a 'Privilege' room.

All good - save for fast check-out

Customer review rating 4.0/5

Jeremy Couples - 14/10/2021 Confirmed reviews ALL

Nice room, comfortable bed, good breakfast - as usual. But the fast checkout was a farce. I needed the exist code for the garage, so the lady on the desk treated me as an ordinary check-out, and asked for my card. Which was refused, I assumed because I had pre-paid. There was a cross-purposes conversation during which I insisted I had already paid , and she said I had not. Finally, perhaps realising her mistake, she handed me the paid receipt. Not sureI will bother with this system again, as the tech appears unreliable. Finally, a good word for the cleaning staff, who greeted us in a most cheerful and uplifting way. Ditto those in the breakfast room. Also, despite any misunderstandings, the ladies on reception were unfailingly polite.

Perfectly located hotel, short walk to the city centre and Cathedral and yet close to the motorway.

Customer review rating 5.0/5

Alex D. Families - 11/10/2021 Confirmed reviews ALL

We regularly stay here on our trips to visit family in Chamonix and Geneva. During shutdown the hotel has revamped and improved its breakfast layout which is even better than before. Safety measures in place made us feel secure

Good practical location for fast arrival and departure

Customer review rating 4.5/5

Jen Families - 10/10/2021 Confirmed reviews ALL

1 night stay en route to England. Easy parking and good meal in the restaurant

Welcoming, spotless and staff who go beyond the call of duty

Customer review rating 5.0/5

K V. Couples - 06/10/2021 Confirmed reviews ALL

From the smiling, warm welcome we received on arrival, to the obvious care for the health and safety of guests, to pleasant restaurant serving great food, to lovely room with great quality toiletries, what else could one ask? Oh yes, reception staff who went beyond the call of duty in helping me with what felt like an insurmountable problem and who restored my sanity! Frankly, I can't speak highly enough of this fantastic gem of a hotel, in a perfect location for exploring Reims.

Good stay

Customer review rating 4.0/5

Robin C. Couples - 05/10/2021 Confirmed reviews ALL

Always good to stay here and made welcome and all clean.

Great Location, but a little tired

Customer review rating 4.0/5

Djh Friends - 26/09/2021 Confirmed reviews ALL

Ideally situated for a visit to the centre of the Champagne region. Staff from start to finish were brilliant and extremely helpful. The public areas of the hotel are light airy and welcoming, although the bedrooms are tired and in need of a face lift.

Perfectly located for quick access to the A26 autoroute to and from Calais, and the main attractions of Reims.

Customer review rating 5.0/5

Maxwell D. Solo - 19/09/2021 Confirmed reviews ALL

After having secured a parking spot in the underground garage, reception had my room key ready and made a reservation for form dinner. The air-conditioned room was very comfortable and especially its bed sun which In slept very soundly. There was a wide choice of items for breakfast in the comfortable dining room.

Dear Maxwell D., We very much appreciate your comments regarding your stay at the hotel Mercure Reims Centre Cathédrale. It is always a pleasure to receive positive feedback. We are happy that your whole stay meet your expectations. We took in note the advice regarding the TV. Thanks to mention the godd job done by our reception team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

Very happy to be back in France at last

Customer review rating 4.5/5

Linda Couples - 19/09/2021 Confirmed reviews ALL

A quiet and comfortable stay with friendly staff.

Dear Linda P., We very much appreciate your comments regarding your stay at the hotel Mercure Reims Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team.We were also very happy to see you coming back to France! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

Friendly and helpful staff

Customer review rating 4.5/5

Anonymous Couples - 05/09/2021 Confirmed reviews ALL

Everything was as expected, no hassle and the reception team were both friendly and helpful

Dear Beatrice E., We very much appreciate your comments regarding your stay at the hotel Mercure Reims Centre Cathédrale. It is always a pleasure to receive positive feedback.We are pleased to read that you spent a good time in our hotel, also thanks to our reception team ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

Good location, nice staff, uncomfortable beds

Customer review rating 3.5/5

Erik U. Couples - 28/08/2021 Confirmed reviews ALL

We use Mercure occasionally for overnight stays when travelling in France. THis was the first time in Reims. The hotels offer good value for the quality and location we think. The hotel is well located about 5mins (to the cathedral) to 20mins (to the restaurant we ate at) walk from the central areas and easy to find. Parking was in short supply and was a bit cumbersome (narrow spaces) and I did not realise I had to pay for it. Your staff was super friendly and helpful - always an important factor. We found the beds, particularly the pillows uncomfortable, so we did not sleep that well.

Dear Erik U., We very much appreciate your comments regarding your stay at the Hôtel Mercure Reims Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

Well located

Customer review rating 4.5/5

Anonymous Families - 25/08/2021 Confirmed reviews ALL

Ideal hotel for one night with the family

Dear Laurent R., We very much appreciate your comments regarding your stay at the Hotel Mercure Reims Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are very happy that you spent a good time in our hotel, in a junior suite room, ideal for a family stay ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

Great location

Customer review rating 4.0/5

Nigel Families - 25/08/2021 Confirmed reviews ALL

Good central location, very nice welcome. Great room - good size for a family of 4 - very clean and good food at the restaurant. Disappointing checkout as our credit voucher was initially refused - the receptionist wasn’t helpful and her level of service was not in keeping with the rest of the stay. Overall good.

Dear Nigel D., We very much appreciate your comments regarding your stay at the Hotel Mercure Reims Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, and also serve to our reception team, regarding the issue with the voucher. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

Good experience as usual

Customer review rating 4.5/5

Jeremy Couples - 16/08/2021 Confirmed reviews ALL

The Covid-19 rules were applied in a totally friendly way, so that one hardly noticed them. The staff throughout were friendly and informative. Beds comfortable, room quiet. Only minor glitch was that we could not have a free breakfast, despite both of us being nearly 80 years old. Apparently we should have booked this in advance. The rules need to be a little clearer on this.

Dear David J C., We very much appreciate your comments regarding your stay at the Hotel Mercure Reims Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thanks to mention our efforts to apply the covid rules without to disturb out clients. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem'

Good stay

Customer review rating 4.0/5

Vanessa P. Solo - 09/08/2021 Confirmed reviews ALL

Greatly appreciated the assistance of Reception in scanning and printing forms required to meet Covid-19 travel requirements.

Dear Vanessa P., We very much appreciate your comments regarding your stay at the hotel Mercure Reims Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. We were pleased to be able to help you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

Well located. Very helpful staff and friendly service

Customer review rating 4.5/5

L C. Families - 06/08/2021 Confirmed reviews ALL

We stopped at Mercure Reims center on our way south. It was a very pleasant stay as the hotel is well positioned for visiting the town and to access the motorway. Everyone at the hotel was helpful and always available from the time of booking to the departure day. We found the bedrooms a bit small so next time we will book the next size up. Breakfast was good and generous, Thank you !

Dear Allan C., We very much appreciate your comments regarding your stay at the hotel Mercure Reims Centre Cathédrale. It is always a pleasure to receive a such positive feedback. I will share your comments with our team. Regarding the size of the room, we have 4 different types of room, do not hesitate to ask our reception team they will help us to choose. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

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