Customer review rating 4.2/5 6,307 reviews
ALLSAFE approved hotel
Hotel labeled ALLSAFE
Terrace dining for lunches and dinners
24-hour room service with our delicious mason jar menu
10mn walk from Notre Dame Cathedral. Coteaux de Champagne at city gates.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Non contractual photo
Good news - our restaurant is open for residential guests. You can also enjoy the salad and snack menu on our shaded terrace. Delicious in-room jar menu available 24 hours a day.
Check-in from - Check out up to
We have three room categories to meet your standards of comfort and make your stay easier. Choose between traditional room overlooking the city or the Canal or a Privilege Room, equipped with queen size bed and offering a higher level of service. Suites are designed for the comfort of families.
Classic Room 1 double bed
Superior Room-1 double bed
Privilege room -1 double bed
Subject to availability
Classic Room with 1 double bed and 1 single sofa bed
Subject to availability
Classic Room with twin beds
Number of meeting rooms: 14
Maximum size: 290 m²
Maximum capacity: 250 people
Maximum banquet capacity: 250 people
100% genuine reviews from our guestsFind out more
always a pleasant experience
Firthfoto Business - 14/10/2021 Confirmed reviews ALL
Easy parking, a pleasant welcome and a familiar room, allowed me to unwind after the horrors of crossing the Channel (expected, but did not materialise). The reception staff are always so pleasant and I appreciated the upgrade to a 'Privilege' room.
All good - save for fast check-out
Jeremy Couples - 14/10/2021 Confirmed reviews ALL
Nice room, comfortable bed, good breakfast - as usual. But the fast checkout was a farce. I needed the exist code for the garage, so the lady on the desk treated me as an ordinary check-out, and asked for my card. Which was refused, I assumed because I had pre-paid. There was a cross-purposes conversation during which I insisted I had already paid , and she said I had not. Finally, perhaps realising her mistake, she handed me the paid receipt. Not sureI will bother with this system again, as the tech appears unreliable. Finally, a good word for the cleaning staff, who greeted us in a most cheerful and uplifting way. Ditto those in the breakfast room. Also, despite any misunderstandings, the ladies on reception were unfailingly polite.
Perfectly located hotel, short walk to the city centre and Cathedral and yet close to the motorway.
Alex D. Families - 11/10/2021 Confirmed reviews ALL
We regularly stay here on our trips to visit family in Chamonix and Geneva. During shutdown the hotel has revamped and improved its breakfast layout which is even better than before. Safety measures in place made us feel secure
Good practical location for fast arrival and departure
Jen Families - 10/10/2021 Confirmed reviews ALL
1 night stay en route to England. Easy parking and good meal in the restaurant
Welcoming, spotless and staff who go beyond the call of duty
K V. Couples - 06/10/2021 Confirmed reviews ALL
From the smiling, warm welcome we received on arrival, to the obvious care for the health and safety of guests, to pleasant restaurant serving great food, to lovely room with great quality toiletries, what else could one ask? Oh yes, reception staff who went beyond the call of duty in helping me with what felt like an insurmountable problem and who restored my sanity! Frankly, I can't speak highly enough of this fantastic gem of a hotel, in a perfect location for exploring Reims.
Our most recent 20 reviews