Mercure Reims Centre Cathedrale Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,962 reviews

Mercure Reims Centre Cathedrale Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • 10 meeting rooms for conferences and training sessions, up to 150 people

  • Le Rem' restaurant is ideal for lunches and dinners

  • 24-hour room service with our delicious mason jar menu

  • 10mn walk from Notre Dame Cathedral. Coteaux de Champagne at city gates.

  • 60-space garage - EV charging stations

Our accommodation(s)

Hotel location

Mercure Reims Centre Cathedrale Hotel

31 boulevard Paul Doumer
51723 REIMS
France

GPS:49.248794, 4.027219

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LE REM'

For gourmets, come and discover our seasonal menu in our Restaurant Le Rem'. Open on weekdays for lunch and dinner and on weekends only on Saturday evenings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,962 reviews

TripAdvisor Rating  4.0/5  1,918 reviews

Lovely hotel for a weekend in Reims

TripAdvisor rating 5.0/5

Sue77777 Couples - TripAdvisor review

Centrally located for the cathedral and town centre . 10 minutes walk Railway station 10 mins in a taxi Superb hotel in terms of welcome and decor on arrival . Superb room , we had an executive room with bath robes , slippers and little fridge . Well worth it Z we also paid for breakfast which was worth it Great selection of continental meats, breads and cereals and well as bacon and scrambled eggs . Good choice of hot drinks We also had an evening meal in the restaurant and that was ok . Good choice and reasonable price Room facilities good. Kettle , coffee machine hair driver . Good size Tv Nice shower and toiletries Bar area welcoming

Fantastic location, lovely rooms and great service from staff

Customer review rating 5.0/5

Nathalie E. Families - Confirmed reviews ALL

As above. Just a lovely night's stay

On a main road but surprisingly quiet

Customer review rating 4.0/5

Rob Couples - Confirmed reviews ALL

Bed was very big and comfortable. Breakfast was very good. Room size is good and parking is excellent. I would sack the dinner chef instantly. Dinner was very poor and over priced.

Dear Robert T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Reims Centre Cathédrale. We are delighted to hear that you enjoyed several aspects of your stay, including the comfort of our bedding, the quality of our breakfast and the availability of our parking. However, we are sorry to hear that your dining experience did not live up to your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

Great stay

Customer review rating 5.0/5

Keith B. Families - Confirmed reviews ALL

Great staff great room central location was brilliant. Looking forward to another stay next year.

Dear Keith B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Reims Centre Cathédrale. We are delighted to read that your stay with us was superb and that you appreciated our staff, the quality of our room and our central location. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

Ok

Customer review rating 2.5/5

Lindsay Couples - Confirmed reviews ALL

Really friendly staff. Hotel looked in need of refurbishment and had little atmosphere. There was an awful sickly room fragrance in the main areas. It was ok for a stop over on way to Calais but would have been disappointed if it was part of my holiday

Dear Lynn h., Thank you for taking the time to tell us about your experience at the hotel Mercure Reims Centre Cathédrale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are glad to inform you we will start a global renovation fo our hotel from April 2024. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem'

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Other web-users rate our hotel

  • 778 reviews 8.8/10 Location
  • 973 reviews 6.7/10 Room
  • 1,009 reviews 9/10 Service
  • 5 reviews 7.1/10 WiFi
  • 519 reviews 8.6/10 Breakfast
  • 284 reviews 7.2/10 Cleanliness
  • 233 reviews 5.1/10 Vibe
  • 176 reviews 4.2/10 Amenities

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