Mercure Reims Centre Cathedrale Hotel

We returned to the Mercure Reims Centre for the second time this year. It is easy to reach from the motorway, we were en route to the Channel Tunnel. We had a comfortable room and were able to park our car in the adjacent car park. We ate in the restaurant and felt that the choice and the menu were improved from our visit in June. We did think that the wine list was rather short & the bottle that we chose was unavailable although the staff member who served us suggested a substitute at the same price which was very acceptable.

When we arrived we were upgraded for free, which was a nice surprise. So we had a suite with two adjacent rooms instead of just a regular one. Parking was great, with free charging of our electric vehicle. The cathedral can be reached within 10 minutes of walking. Very friendly and helpful staff who offered to reserve a table in a restaurant of our choice, which worked flawlessly. Good breakfast. Overall highly recommended. The only caveat is the ramp down to the parking garage. It feels like driving on stairs, so do it very slowly and carefully. On the way up, low-slung cars may scrape the ground, so be gentle.

Great location, easy to find and plenty of parking, both outdoor and underground. The reception team are excellent and made us feel welcome. Comfy rooms, great choice in the restaurant and an excellent breakfast. Ideally located for exploring Reims and the Cathedral.

A good stay with the exception of the theft of my motorcycle from the hotel parking at the rear of the hotel. Surprisingly there is no CCTV coving Rhiannon part of the hotel.

Parking spaces tight. Check in brisk and pleasant. Room fine. Common areas of hotel in need of refurbishment. Did not eat dinner or breakfast in the hotel. Good location to walk to cathedral, shops and restaurants.