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Mercure Reims Centre Cathedrale Hotel 4 stars

Customer review rating 4.2/5 5,960 reviews

ALLSAFE approved hotel

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Room 1

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Mercure Reims Centre Cathedrale Hotel
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+ 22 Services

Hotel extras

  • Hotel labeled ALLSAFE

  • Terrace dining for lunches and dinners

  • 24-hour room service with our delicious mason jar menu

  • 10mn walk from Notre Dame Cathedral. Coteaux de Champagne at city gates.

  • beIN SPORTS

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • REIMS CHAMPAGNEPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Gift shop/newspaper shop
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre (nearby)
  • Golf
  • Outdoor tennis court (nearby)
Business services
  • 14 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Reims Centre Cathedrale Hotel

31 boulevard Paul Doumer
51723 reims
france

Tel: +33326844949

Fax: (+33)3/26844984

Check-in from 15h00

Check out up to 12h00

  • CITURA :  A or B Vesle

  • By plane

    PARIS ORLY At 155km / 96.88 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 130km / 81.25 miles

  • By plane

    REIMS CHAMPAGNE At 10km / 6.21 miles - Shuttle paying

  • By helicopter

    REIMS PRUNAY At 10km / 6.25 miles

  • By car

    CATHEDRALE N°24 At 1km / 0.63 miles

  • By train

    REIMS At 3km / 1.86 miles

GPS :49.248794, 4.027219

Our accommodation(s)

We have three room categories to meet your standards of comfort and make your stay easier. Choose between traditional room overlooking the city or the Canal or a Privilege Room, equipped with queen size bed and offering a higher level of service. Suites are designed for the comfort of families.

Classic Room 1 double bed

  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room-1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 21 m² / 226 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege room -1 double bed

  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • Views: River side *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 21 m² / 226 sq ft
  • Views: River side *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

LE REM'

Type of cuisine: French

For foodies: Daily menu served in rooms during the evening only (contact us for times) Tasty mason jar menu available as a 24-hour, in-room service. Breakfast is served in your room (contact us for times)

Lunch

12:00 - 13:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BLANC DE BULLES

Non contractual photo

Our Blanc de Bulles Champagne Bar will welcome you again as soon as government measures allow us to do so.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 290 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Mercure Reims Centre Cathedrale Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,960 reviews

Tired hotel

Customer review rating 3.0/5

Andrew D. Couples - 08/05/2021 Confirmed reviews ALL

If our room was a premier room, I hate to think what a standard room is like. Staff and service were good.

Dear Andrew D., Thank you for taking the time to tell us about your experience at the hotel Mercure Reims Centre Cathédrale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Ask for your next stay a privilege or a suite room, which will provide you a nicer stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

Nice staff

Customer review rating 3.5/5

Suzan Families - 26/02/2021 Confirmed reviews ALL

All very nice young people, but a few things left me perplexed. 1- Having to detail, for the receptionist to write them down, the choices of items for breakfast, loudly in the lobby. 2- 2 single beds in the room, only one armchair, although there was enough room to have an extra one. Since breakfast and dinner were to be taken in the room, the one seat policy made it awkward, one eating either standing, or sitting on the bed 3- No 2 single beds in Privilege room, therefor no other choice than classic rooms. 4- No amenities in classic rooms. Why being a platinum member if no compensation are offered ?

Dear Suzan, Thanks for taking the time to review your visit to our hotel. It is a pleasure to know that you felt welcomed by our team members. We have taken note of your comment about your choices for breakfast and understand the need for some discretion; will be taking this point up with our team as well as taking into consideration the need for more seating options. We are sorry we were unable to offer you a Privilgie room however, being a platinum member our team would have been happy to provide you with any extra items that were not available upon request. We hope to welcome you again. Best wishes, Stéphanie GAGNOUX, General Manager

Lockdown stay

Customer review rating 4.0/5

David C. Couples - 04/11/2020 Confirmed reviews ALL

Stayed one night during national lockdown en route to UK. Was delighted to be upgraded to a suite on the top floor. Parked right outside reception. Staff lovely. Room service of dinner in "bocaux" a huge disappointment.

Easy

Customer review rating 4.5/5

Eva A. Couples - 25/10/2020 Confirmed reviews ALL

No problems

Good stay

Customer review rating 3.5/5

Ghislain Families - 24/10/2020 Confirmed reviews ALL

Good hotel. Good breakfast. Well placed.

Dear Ghislain, Thanks for your feedback. We were delighted that you enjoyed your stay with us and to know that we were able to tempt you with our tasty breakfast, a great way to start the day. We look forward to welcoming you back for another memorable experience. Best wishes, Stéphanie GAGNOUX, General Manager

Perfect location, rooms and facilities. for an over night stay on way to England.

Customer review rating 4.5/5

Ali Families - 23/10/2020 Confirmed reviews ALL

Perfect location very easy access and parking, room spacious and clean. Ideal spot for an over night stay on way to England.

Well located

Customer review rating 3.5/5

David W. Couples - 06/10/2020 Confirmed reviews ALL

Overall stay satisfactory and comfortable. The dining area lacks atmosphere,improved lighting and music maybe The reception employees excellent and helpful

Dear David, We'd like to thank you for taking the time to review your experience. We are delighted that you had a pleasant stay and appreciate your kind feedback. We have taken note of your suggestions and will take them into account for future improvements. We hope to welcome you back on your next visit to Reims. Kind regards, Stéphanie GAGNOUX, General Manager

well located and also comfortable

Customer review rating 4.0/5

Mark H. Couples - 04/10/2020 Confirmed reviews ALL

My wife and I were on our way back from Italy to England, and we enjoyed one night in Reims staying at the Mercure Cathedrale. We have stayed there before a number of times. We have not used the restaurant for dinner yet (maybe next time) because there are several rival restaurants within walking distance in the city. In general we find the breakfast a little overpriced, and this time we did not take breakfast, but if my memory is accurate, we did have an excellent breakfast there on a previous visit. The room was comfortable and well-equipped and the price reasonable.

personnel tres aimable( restaurant reception..)

Customer review rating 4.5/5

. Friends - 16/09/2020 Confirmed reviews ALL

.

Madame C., Nous vous remercions pour vos commentaires suite à votre séjour à l'hôtel Mercure Reims Centre Cathédrale. C’est avec grand plaisir que nous recevons vos compliments. Nous sommes ravis que nous ayons pu vous faire passer un excellent séjour ! Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

usual stop

Customer review rating 4.5/5

Anonymous Couples - 13/09/2020 Confirmed reviews ALL

smooth visit . great staff always helpful.

Dear Marek S., We very much appreciate your comments regarding your stay at the hotel Mercure Reims Centre Cathédrale. It is always a pleasure to receive positive feedback !! And to see you come back again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

Very bad hotel

Customer review rating 1.5/5

Marek Business - 28/08/2020 Confirmed reviews ALL

Rooms are in bad condition, everything is old and very used. I had reserved five rooms for my clients and me and all of us were very disappointed. On Monday we came to hotel at night and there was nobody on the reception and we cannot get to the room 325, because there was problem with the card to open the door. We were shouting and trying to find someone to help us. After 15 min somebody came..breakfast was good. My room 222 was not cleaned eventhough I asked to clean it in the day of arrival...I would never ever come back again. The same I will write on Tripadvisor.

Awful

Customer review rating 0.5/5

Glenn O. Friends - 21/08/2020 Confirmed reviews ALL

I am not happy I was charged for a room which I cancelled a week prior. On this basis I will not be booking your hotel again. Why should I pay for something I didn't use ??

Excellent staff

Customer review rating 4.5/5

Obmit Couples - 15/08/2020 Confirmed reviews ALL

The staff simply couldn't have been more courteous, welcoming or helpful. Top marks to them and to the management for instilling such a culture at the hotel.

Dear Tim A., We very much appreciate your comments regarding your stay at the hotel Mercure Reims Centre Cathédrale. It is always a pleasure to receive positive feedback. So, we just tell you two words : Thank You !!! It is very pleasant for us to read that you have appreciated our quality of service : Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

Safety taken seriously

Customer review rating 4.5/5

Sue L. Families - 11/08/2020 Confirmed reviews ALL

First time we had stayed in a hotel since the pandemic, felt very reassured - all other aspects to the same high standard expected

Dear Susan L., We very much appreciate your comments regarding your stay at the hotel Mercure Reims Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We just read now your remarks about breakfast but we did it ! We placed in a better accessibility the more asked products. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

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