Mercure Reims Centre Cathedrale Hotel 4 stars

Name: Mercure Reims Centre Cathedrale Hotel
Address: REIMS, 51723, FRANCE
Telephone: (+33)3/26844949
Rating: 4.2

Customer review rating 4.2/5 5,914 reviews

ALLSAFE approved hotel

Best price guarantee

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When making a booking at this hotel:

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+ 22 Services

Mercure Reims Centre Cathedrale Hotel

Hotel for travellers looking for local and authentic experiences

Our property is labeled ALLSAFE. This ensures that our hygiene and prevention measures meet the high standards developed and verified by Bureau Veritas. We welcome you in Champagne for a calm stay!

Mrs Stéphanie GAGNOUX, Hotel Manager

Our 4-star hotel is ideally located just a short distance from Notre Dame Cathedral, a gem of Gothic artwork, and the congress center. Whether you're on a business trip or a family vacation, you will love the quality of our facilities and the comfort of our rooms. Our work spaces, combine technology and modularity and have everything you need. All the services we offer at our Mercure will mean you have a great stay in the heart of Reims.

Hotel extras

Hotel labeled ALLSAFE
In-room dining with starter, main course and dessert of the day.
24-hour room service with our delicious mason jar menu
10mn walk from Notre Dame Cathedral. Coteaux de Champagne at city gates.
beIN SPORTS

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking (Paying) Private indoor parking is paying with an extra charge of 10.00 euros per day.
- Private outdoor parking
- Public outdoor parking (Paying) (Nearby)
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
REIMS CHAMPAGNEPaying
Languages spoken at the hotel
- German
- English
- French
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying) Need access to your room from 9am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 5PM (Paying) Want to keep your room until 5pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Electric car recharging units
Gift shop/newspaper shop

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 12:00-14:00 / 19:00-22:00
- Opening hours : Week-end 19:00-22:00

Fitness centre (Nearby)
Golf
- Golf course 18 holes (Paying) (Nearby)
- Golf lessons (Nearby)
Outdoor tennis court (Nearby)

14 meeting room(s)
Copy/print service available

Hotel location

Mercure Reims Centre Cathedrale Hotel

31 boulevard Paul Doumer
51723 reims
france

Tel: +33326844949

Fax: (+33)3/26844984

Contact email :

Check-in from 15h00

Check out up to 12h00

CITURA : A or B Vesle

By plane
PARIS ORLY At 155km / 96.88 miles
By plane
PARIS ROISSY CHARLES DE GAULLE At 130km / 81.25 miles
By plane
REIMS CHAMPAGNE At 10km / 6.21 miles - Shuttle paying
By helicopter
REIMS PRUNAY At 10km / 6.25 miles
By car
CATHEDRALE N°24 At 1km / 0.63 miles
By train
REIMS At 3km / 1.86 miles

GPS :49.248794, 4.027219

Our accommodation(s)

We have three room categories to meet your standards of comfort and make your stay easier. Choose between traditional room overlooking the city or the Canal or a Privilege Room, equipped with queen size bed and offering a higher level of service. Suites are designed for the comfort of families.

Rooms (5)
Suite (1)

Classic Room 1 double bed

Max. number of persons: 2
Area: From 18 m² / 194 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Superior Room-1 double bed

Accessible room

Max. number of persons: 2
Area: From 21 m² / 226 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Privilege room -1 double bed

Max. number of persons: 2
Area: From 23 m² / 248 sq ft
Views: River side *

* Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Nespresso machine(...)

Classic Room with 1 double bed and 1 single sofa bed

Max. number of persons: 3
Area: From 21 m² / 226 sq ft
Views: River side *

* Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Classic Room with twin beds

Max. number of persons: 2
Area: From 18 m² / 194 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Rooms

Our restaurants and bars

LE REM'

Type of cuisine: French

For foodies: Daily menu served in rooms during the evening only (contact us for times) Tasty mason jar menu available as a 24-hour, in-room service. Breakfast is served in your room (contact us for times)

Lunch

12:00 - 13:30

Mon
Tue
Wed
Thurs
Fri
~~Sat~~
~~Sun~~

Dinner

19:00 - 21:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

LE BLANC DE BULLES

Our Blanc de Bulles Champagne Bar will welcome you again as soon as government measures allow us to do so.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 14
Maximum size: 290 m²
Maximum capacity: 250 people
Maximum banquet capacity: 250 people

Find out more

Nice staff

Suzan Families - 26/02/2021 Confirmed reviews ALL

All very nice young people, but a few things left me perplexed. 1- Having to detail, for the receptionist to write them down, the choices of items for breakfast, loudly in the lobby. 2- 2 single beds in the room, only one armchair, although there was enough room to have an extra one. Since breakfast and dinner were to be taken in the room, the one seat policy made it awkward, one eating either standing, or sitting on the bed 3- No 2 single beds in Privilege room, therefor no other choice than classic rooms. 4- No amenities in classic rooms. Why being a platinum member if no compensation are offered ?

Lockdown stay

David C. Couples - 04/11/2020 Confirmed reviews ALL

Stayed one night during national lockdown en route to UK. Was delighted to be upgraded to a suite on the top floor. Parked right outside reception. Staff lovely. Room service of dinner in "bocaux" a huge disappointment.

Easy

Eva A. Couples - 25/10/2020 Confirmed reviews ALL

No problems

Good stay

Ghislain Families - 24/10/2020 Confirmed reviews ALL

Good hotel. Good breakfast. Well placed.

Dear Ghislain, Thanks for your feedback. We were delighted that you enjoyed your stay with us and to know that we were able to tempt you with our tasty breakfast, a great way to start the day. We look forward to welcoming you back for another memorable experience. Best wishes, Stéphanie GAGNOUX, General Manager

Perfect location, rooms and facilities. for an over night stay on way to England.

Ali Families - 23/10/2020 Confirmed reviews ALL

Perfect location very easy access and parking, room spacious and clean. Ideal spot for an over night stay on way to England.

Well located

David W. Couples - 06/10/2020 Confirmed reviews ALL

Overall stay satisfactory and comfortable. The dining area lacks atmosphere,improved lighting and music maybe The reception employees excellent and helpful

Dear David, We'd like to thank you for taking the time to review your experience. We are delighted that you had a pleasant stay and appreciate your kind feedback. We have taken note of your suggestions and will take them into account for future improvements. We hope to welcome you back on your next visit to Reims. Kind regards, Stéphanie GAGNOUX, General Manager

well located and also comfortable

Mark H. Couples - 04/10/2020 Confirmed reviews ALL

My wife and I were on our way back from Italy to England, and we enjoyed one night in Reims staying at the Mercure Cathedrale. We have stayed there before a number of times. We have not used the restaurant for dinner yet (maybe next time) because there are several rival restaurants within walking distance in the city. In general we find the breakfast a little overpriced, and this time we did not take breakfast, but if my memory is accurate, we did have an excellent breakfast there on a previous visit. The room was comfortable and well-equipped and the price reasonable.

personnel tres aimable( restaurant reception..)

. Friends - 16/09/2020 Confirmed reviews ALL

Madame C., Nous vous remercions pour vos commentaires suite à votre séjour à l'hôtel Mercure Reims Centre Cathédrale. C’est avec grand plaisir que nous recevons vos compliments. Nous sommes ravis que nous ayons pu vous faire passer un excellent séjour ! Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

usual stop

Anonymous Couples - 13/09/2020 Confirmed reviews ALL

smooth visit . great staff always helpful.

Dear Marek S., We very much appreciate your comments regarding your stay at the hotel Mercure Reims Centre Cathédrale. It is always a pleasure to receive positive feedback !! And to see you come back again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

Very bad hotel

Marek Business - 28/08/2020 Confirmed reviews ALL

Rooms are in bad condition, everything is old and very used. I had reserved five rooms for my clients and me and all of us were very disappointed. On Monday we came to hotel at night and there was nobody on the reception and we cannot get to the room 325, because there was problem with the card to open the door. We were shouting and trying to find someone to help us. After 15 min somebody came..breakfast was good. My room 222 was not cleaned eventhough I asked to clean it in the day of arrival...I would never ever come back again. The same I will write on Tripadvisor.

Awful

Glenn O. Friends - 21/08/2020 Confirmed reviews ALL

I am not happy I was charged for a room which I cancelled a week prior. On this basis I will not be booking your hotel again. Why should I pay for something I didn't use ??

Excellent staff

Obmit Couples - 15/08/2020 Confirmed reviews ALL

The staff simply couldn't have been more courteous, welcoming or helpful. Top marks to them and to the management for instilling such a culture at the hotel.

Dear Tim A., We very much appreciate your comments regarding your stay at the hotel Mercure Reims Centre Cathédrale. It is always a pleasure to receive positive feedback. So, we just tell you two words : Thank You !!! It is very pleasant for us to read that you have appreciated our quality of service : Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

Safety taken seriously

Sue L. Families - 11/08/2020 Confirmed reviews ALL

First time we had stayed in a hotel since the pandemic, felt very reassured - all other aspects to the same high standard expected

Dear Susan L., We very much appreciate your comments regarding your stay at the hotel Mercure Reims Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We just read now your remarks about breakfast but we did it ! We placed in a better accessibility the more asked products. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

pleasant experience

Firthfoto Business - 09/08/2020 Confirmed reviews ALL

I received a pleasant welcome from Armand after an extremely unpleasant journey from Kent

Dear John F., We very much appreciate your comments regarding your stay at the hotel Mercure Reims Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Armand ! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

Ideal central position with parking

Mr P. H. Couples - 08/08/2020 Confirmed reviews ALL

Overall very good although our room 509 had a shower cubicle which was incredibly difficult to access because of the limited space. My husband was unable to take a shower because there was insufficient room between the door of the shower cubicle and the wall. I also had great difficulty. Not everybody is small boned and this should certainly be taken into account for all customers considering the price of the room.

Under the Covid-19 restrictions this was an excellent experience

Chris C. Families - 05/08/2020 Confirmed reviews ALL

Well managed under the circumstances.

Very satisfied

Christopher M. Couples - 01/08/2020 Confirmed reviews ALL

Friendly staff, great location lovely rooms

Dear Christopher M., We very much appreciate your comments regarding your stay at the Hotel Mercure Reims Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. thank you !!! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

Well located, great room

Arjan Couples - 29/07/2020 Confirmed reviews ALL

The hotel is well situated, only a 10 minutes walk to the city center. The room is modern and comfortable and the hotel personnel is friendly.

Also in Covid-19-period a very nice stay

Koen Friends - 29/07/2020 Confirmed reviews ALL

Friendly staf who helps you al the time and explains all the rules. Nice rooms. Nice breakfast. They have tried to take care of Covid-19-rules.

Good centre of town stay

Sam Families - 28/07/2020 Confirmed reviews ALL

I have stayed in this hotel quite a few times over several years, due to it’s great location. However I was slightly hesitant in booking thIs time, due to our really bad experience on our last visit. But I was rewarded with my faith. The staff at the hotel were really friendly and helpful, even having just come out of lockdown. The hotel and rooms were clean and had lots of coronavirus safety measures in place.

Our most recent 20 reviews