Mercure Reims Centre Cathedrale Hotel 4 stars

Customer review rating 4.2/5 5,684 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Reims Centre Cathedrale Hotel
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+ 21 Services
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Room 1

Number of guests
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Hotel extras

  • Hotel labeled ALLSAFE

  • Less than an hour and a half from Paris

  • Terrace open in the evening for dinner, enjoy a glass of Champagne!

  • 10mn walk from Notre Dame Cathedral. Coteaux de Champagne at city gates.

  • beIN SPORTS

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • REIMS CHAMPAGNEPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Gift shop/newspaper shop
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
  • Golf
  • Outdoor tennis court (Nearby)
Business services
  • 14 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Reims Centre Cathedrale Hotel

31 boulevard Paul Doumer
51723
reims
france

Tel: +33326844949

Fax: (+33)3/26844984

Check-in from 15h00

Check out up to 12h00

  • CITURA :  A or B Vesle

  • By plane

    PARIS ORLY At 155km / 96.88 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 130km / 81.25 miles

  • By plane

    REIMS CHAMPAGNE At 10km / 6.21 miles - Shuttle paying

  • By helicopter

    REIMS PRUNAY At 10km / 6.25 miles

  • By car

    CATHEDRALE N°24 At 1km / 0.63 miles

  • By train

    REIMS At 3km / 1.86 miles

GPS :49.248794, 4.027219

Our accommodations

We have three room categories to meet your standards of comfort and make your stay easier. Choose between traditional room overlooking the city or the Canal or a Privilege Room, equipped with queen size bed and offering a higher level of service. Suites are designed for the comfort of families.

Classic Room 1 double bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room-1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege room -1 double bed

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 21 / 226 sq ft
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

LE REM'

Type of cuisine: French

For food lovers: Be sure to visit our restaurant, Le Rem', on the mezzanine which offers simple, regional and seasonal cuisine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BLANC DE BULLES

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 290

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Mercure Reims Centre Cathedrale Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,684 reviews

Very satisfied

Customer review rating 4.2/5

Christopher M. Couples - 01/08/2020 Confirmed reviews ALL

Friendly staff, great location lovely rooms

Well located, great room

Customer review rating 4.2/5

Arjan Couples - 29/07/2020 Confirmed reviews ALL

The hotel is well situated, only a 10 minutes walk to the city center. The room is modern and comfortable and the hotel personnel is friendly.

Also in Covid-19-period a very nice stay

Customer review rating 4.2/5

Koen Friends - 29/07/2020 Confirmed reviews ALL

Friendly staf who helps you al the time and explains all the rules. Nice rooms. Nice breakfast. They have tried to take care of Covid-19-rules.

Good centre of town stay

Customer review rating 4.2/5

Sam Families - 28/07/2020 Confirmed reviews ALL

I have stayed in this hotel quite a few times over several years, due to it’s great location. However I was slightly hesitant in booking thIs time, due to our really bad experience on our last visit. But I was rewarded with my faith. The staff at the hotel were really friendly and helpful, even having just come out of lockdown. The hotel and rooms were clean and had lots of coronavirus safety measures in place.

Friendly staff

Customer review rating 4.2/5

Peter W. Couples - 28/07/2020 Confirmed reviews ALL

Enough attention for Covid-19 safety a.o. showing in the clean room and other spaces in the hotel

Didn’t live up to website photos

Customer review rating 4.2/5

Chloe Families - 26/07/2020 Confirmed reviews ALL

The hotel itself was well located and the staff were friendly and helpful, especially given the language barrier. The room was clean and well equipped. However, per the website the room we had paid (junior suite) for had a room for the bed and a separate room for the sofa bed / living area. Our room was essentially just a classic room, but maybe slightly bigger. We had booked this for three adults, two of which share a bed and the other had planned to be on the sofa bed in the separate room, as this was cheaper than booking two separate rooms and we are family so we wanted to be closer, but not in the same room. This was THE ONLY reason we had paid extra for a better room, only to be disappointed with a room that didn’t live up to its description. It also wasn’t very well laid out as the bathroom was from the living area and not the bedroom - bit strange. In addition, we were told the mini fridge contents were free, but the fridge was essentially a cupboard as it was switched on upon arrival and we couldn’t work out how to do it. Useless. The shower head was broken, so despite being held up by the shower rail, we couldn’t adjust the angle so it was pointing down towards the wall. We had to remove from the holder to shower ourselves. So overall a nice clean, well located hotel but one whose rooms did not match the website and had silly little faults that you would not expect of a hotel chain this size. This would put me off staying with Mercure in the future.

Dear Chloe, Thank you for your feedback regarding your stay. We appreciate your mention of our central location as well as our dedicated team members. Such positive feedback regarding our service inspires us to continue upholding our high standards. Unfortunately, it seems that your room did not entirely meet expectations. We are sorry to hear this, however, please know that your comments have been duly noted so that we can make the necessary improvements. Your satisfaction is one of our top priorities, and we invite you to notify our team of any concerns at the time of your stay. We hope to be able to welcome you back for another visit. Best wishes, Stéphanie GAGNOUX, General Manager

Needs desperately refurb

Customer review rating 4.2/5

Laurie P. Business - 22/07/2020 Confirmed reviews ALL

As you know I stay in quite a lot of your hotels, I do find the Mercure in Reims quite run down, and the location is not that great, I think that this hotel should be down classed into may be an ibis, or requires a serious refurb. My bedroom which was number 523 if I’m not mistaken had lots of damp patches on the wall, and also the shower had black mold in the joints. I did not complain about this, as I did not think it was worth it but I do think that the standard this hotel should be investigated, as you would expect better from a four-star establishment.

Super hotel

Customer review rating 4.2/5

M. Couples - 20/07/2020 Confirmed reviews ALL

Magnifique

Great service

Customer review rating 4.2/5

Roberta D. Solo - 20/07/2020 Confirmed reviews ALL

Had a lot of fun and enjoyed everything

good location

Customer review rating 4.2/5

Anonymous Families - 17/07/2020 Confirmed reviews ALL

a minor point : The parking garage is not convenient for bigger cars.

Customer review rating 4.2/5

C. Business - 15/07/2020 Confirmed reviews ALL

JE REGRETTE LA FERMETURE DU RESTAURANT

Overnight stay

Customer review rating 4.2/5

Mark M. Families - 13/07/2020 Confirmed reviews ALL

Nice large room and we were able to bring our dog

Very pleasant stay

Customer review rating 4.2/5

Cv Couples - 11/07/2020 Confirmed reviews ALL

Good location, although the car parking is tricky and confusing. Hotel was very clean and well maintained. Despite overlooking a busy road, there was absolutely no noise at all in the room. My only complaint would be that it is not made clear anywhere before you arrive that the outdoor car parking is not suitable for estate cars and the underground parking is chargeable.

Another good stay

Customer review rating 4.2/5

Ian J. Couples - 10/03/2020 Confirmed reviews ALL

Every time we pass through Reims we try and stay with you . You are central and easy to access and park

Good stay, generally needs better aircon all round

Customer review rating 4.2/5

Bruce U. Couples - 03/03/2020 Confirmed reviews ALL

As always have a good stay, upgraded room with good facilities but weak air conditioning system. Room very quiet overlooking canal/river. Staff, as always, charming and helpful. Parking good but expensive, as with most Accor hotels. Breakfast was very good with fair choices EXCEPT FOR GLUTEN FREE BREAD AND MUESLI. Walk into main town very quick and easy. Stay here probably a couple of times a year and will continue to.

Lovely hotel great location

Customer review rating 4.2/5

Claire Families - 29/02/2020 Confirmed reviews ALL

Friendly reception staff. We had a family suite, so 2 interconnecting rooms. Very spacious. Great shower & toiletries. Nespresso machine. Very comfy beds. Great location about 10 mins walk to cathedral. Lovely breakfast with lots of choice. Would definitely book again.

good service and breakfast

Customer review rating 4.2/5

Juergen Business - 24/02/2020 Confirmed reviews ALL

Your hotel staff at reception as well as in restaurant and bar always working perfectly!

Dear Juergen R., We very much appreciate your comments regarding your stay at the hotel Mercure Reims Centre Cathédrale. It is always a pleasure to receive positive feedback. Thanks to mention our staff, who will very happy to read your comments ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

Good facilities

Customer review rating 4.2/5

Mnb Families - 19/02/2020 Confirmed reviews ALL

The room was a suite for 4 with good bedding and large. The only hiccups were overheating and the shower drain not flowing well. Breakfast good with large selection. I wished a bit more of fresh fruits and vegetables, but we managed to find apples. The scrambled eggs need to be reinvented, it's just a yellow thick paste. We were disappointed with room service. It doesn't operate outside of lunch and dinner and on Saturday nor Sunday. Even the few 24/24 options listed on the menu were not available. Staff very kind and ready to help, especially the maid.

Have not stayed

Customer review rating 4.2/5

Beth L. Couples - 12/02/2020 Confirmed reviews ALL

You seem to have poor information

Dear Beth L., Thank you for taking the time to answer us. We aprologize for the wrong sending. Have a nice day Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

excellent stop over en route from our house in Italy to the UK

Customer review rating 4.2/5

Keith P. Couples - 05/02/2020 Confirmed reviews ALL

We had a very good stay. We were upgraded to a suite on the 5th floor - absolutely fabulous

Dear Keith P., We very much appreciate your comments regarding your stay at the hôtel Mercure Reims Centre Cathédrale. It is always a pleasure to receive positive feedback. We are glad that you appreciate the upgrade on your room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…
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