Mercure Amsterdam City Hotel

Mercure Amsterdam City Hotel 4.5 stars

Customer review rating (ALL Rating) 4.4/5 2,827 reviews

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Hotel extras

  • An ALLSAFE NSF certified hotel

  • Terrace overlooking the Amstel river

  • Just 15 kilometres from Schiphol Airport

  • Bicycle rentals available

  • This hotel is cashless, only card payments are accepted

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Amsterdam City Hotel

Joan Muyskenweg 10
1096 CJ AMSTERDAM
Netherlands

GPS:52.335579, 4.913228

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

FLOOR RESTAURANT & LOUNGE

In Restaurant & Lounge FLOOR we serve dishes inspired by local cuisine, prepared by our Chef Rinze Muizelaar. The right mix of design, great food and excellent cocktails makes this the place to spend your day! In summer you can even relax on the terrace!

Our accommodation(s)

Whether you opt for the Standard room, the spacious Privilege room or the Standard Suite with a view over the Amstel, we at Mercure have done everything possible to ensure you have a pleasant stay!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,827 reviews

TripAdvisor Rating  4.0/5  2,840 reviews

Not well located

Customer review rating 2.5/5

Pranav S. Couples - Confirmed reviews ALL

Good because if snacks on the first floor

Dear Pranav, Thank you for taking the time to share your review. While we are glad you appreciated our complimentary snacks, we regret you were not entirely satisfied with your recent experience. We are sorry our location was not ideal for your needs; please know our team are available for advice on local attractions and directions to where you might like to visit. We also apologise for any inconvenience regarding the WiFi and wish you had informed us at the time of the issue. We will have our technician look into it. We hope that you will allow us the opportunity to welcome you back in future. Best regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Well located

Customer review rating 4.0/5

Antoin Business - Confirmed reviews ALL

Nice loction

Dear Anh Tuan, Thanks for taking the time to provide feedback about your time at our hotel. We are so glad to hear that you enjoyed your stay with us and appreciated our strategic location. Your well-being is very important to us and if informed our team would have done their best to help make your stay more comfortable. We are looking forward to welcoming you again. All the best! Francis Windt, General Manager, Mercure Hotel Amsterdam City

Great staff , enjoyed staying there

Customer review rating 4.5/5

Mark W. Business - Confirmed reviews ALL

Nice and comfortable stay

Dear Mark, Thank you for taking the time to share your review. The satisfaction of our guests during their stay among us is very rewarding. Thank you for your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We hope that we have the pleasure of welcoming you back. With very best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Good stay, Good service, excellent breakfast

Customer review rating 4.5/5

Esther J. Couples - Confirmed reviews ALL

This was our third stay within a year at Mercure. Nothing to complain so far, only gratitude to Ulyssess, Avie & Alan for their kind attention. Thank you guys for letting us feel at home.

Dear Esther, Thank you for taking the time to share your feedback. It is rewarding to know that you had such a pleasant experience and that you enjoyed your dining experience. This inspires our team to continue upholding our high standards of service. However, we wish that we had been aware of the issue you faced at the time, so we may have had this immediately rectified. Please rest assured we have addressed the matter with the head of our housekeeping department. We look forward to welcoming you back in the future. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

far from city center

Customer review rating 5.0/5

John Business - Confirmed reviews ALL

Great

Dear Juan Ramon, Thank you for taking the time to review your recent stay. We are glad you had a comfortable stay. There are several transport options available for easy access to the centre and our team are on hand to assist with finding the best one for our guests. We hope to have the opportunity to welcome you back again on a future occasion. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

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Other web-users rate our hotel

  • 918 reviews 7.2/10 Location
  • 1,556 reviews 7.4/10 Room
  • 1,496 reviews 8.4/10 Service
  • 21 reviews 6.7/10 WiFi
  • 697 reviews 6.6/10 Cleanliness
  • 685 reviews 7.9/10 Breakfast
  • 310 reviews 3.8/10 Value
  • 293 reviews 9.3/10 Vibe

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