Mercure Hotel Tilburg Centrum 4 stars

Customer review rating 4.4/5 8,472 reviews

ALLSAFE approved hotel

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Mercure Hotel Tilburg Centrum
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+ 25 Services

Hotel extras

  • 7,535 sq. ft. (700 m2) wellness facility with a number of saunas and pools

  • Restaurant Taste! 12 Gault&Millau points

  • Efteling Partner Hotel

  • At the heart of the city center

  • Several Family Rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
  • Gift shop/newspaper shop
Leisure and activities
  • Indoor heated pool
  • Fitness centre Paying
  • Well-being Paying
  • Breakfast Paying
  • 2 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 5 Meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available Paying

Hotel location

Mercure Hotel Tilburg Centrum

Heuvel 37
5038 CP tilburg

Tel: +31135354675

Fax: (+31)13/5355875

Check-in from 15h00

Check out up to 12h00

  • By plane

    Eindhoven Airport At 30km / 18.64 miles

  • By plane

    Schiphol Amsterdam At 120km / 74 miles

  • By train

    Tilburg Centrum At 2km / 1.24 miles

GPS :51.557116, 5.090865

Our accommodation(s)

Choose the room that meets your requirements from the room categories available. Opt for a Standard Room with a view over the Heuvelplein square or enjoy more space and luxury in one of our Privilege Rooms.

Our restaurants and bars


Type of cuisine: International

Taste! is anything but a typical restaurant. At Taste! you can enjoy Gault Millau-class food and savor your meal in a trendy, welcoming environment. Taste! serves exclusive, refined cuisine where the taste and experience are central.


Type of cuisine: Regional

Enjoy quality local produce in our Grand Café Puur


Get a taste of the good life at Grand Café Puur, an eatery that leaves you wanting more! Grand Café Puur is a contemporary grand café offering relaxed and sociable dining: a place where everyone feels at home thanks to the welcoming, laid-back atmosphere.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 76

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
Mercure Hotel Tilburg Centrum

100% genuine reviews from our guests

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ALL Rating 4.4/5

8,472 reviews

TripAdvisor Rating 4.0/5

848 reviews

Well locatedexcellent

Customer review rating 4.5/5

Erkut B. Solo - 13/09/2021 Confirmed reviews ALL


The hotel is very well located, nice, clean and with a very attentive staff.

Customer review rating 4.0/5

Royston S. Solo - 08/09/2021 Confirmed reviews ALL

My experience was great. The room was nice and neat. All the necessities one would expect were indeed available in the room. From my room I had the parking garage in view, which was not a nice view, but I did not rent a view, I rent a room, and the room fully met my expectations.

Well located

Customer review rating 2.5/5

Esther V. D. W. Business - 02/09/2021 Confirmed reviews ALL

Hotel was very run down, dirty room, very dirty windows. Dirty carpet, couldn't open window. The room stank. Stayed three night. Room wasn't vacuümed one time. Towels very poor quality, small. Cheap coffee and tea making facilities... Instant coffee, cheap tea bags. Stayed the week before at a lower rated hotel, Bastion hotel, all the facilities the were much better. Nespresso maker, nice tea kettle, nice brands coffee and tea. Nice big towels. Room very clean and we could open the windows.

Fine Hotel. A quiet comfortable stay.

Customer review rating 4.5/5

Richard Friends - 31/08/2021 Confirmed reviews ALL

The hotel accommodation was fine and the staff were very friendly. One minus though - I asked for a 07.30 am wake up call one Saturday, which they failed to do. I didn't miss any appointments but it could have been worse if someone had something very important to do or meet. Kind Regards Richard R.

Central Location

Customer review rating 3.5/5

Vijay Families - 31/08/2021 Confirmed reviews ALL

Only good thing about the hotel is that its located at central lcoation and front desk staff is very helpful. Room cleaning is not very good as they don't vacum your room everyday even tough if you light this buld for cleaning.

Customer review rating 4.0/5

R. Couples - 28/08/2021 Confirmed reviews ALL

Friendly staff, comfortable atmosphere. Can improve the cleanliness

Well located

Customer review rating 5.0/5

Barbara Families - 27/08/2021 Confirmed reviews ALL

Everything was great.Maybe a telefon charge would be ok

Great location

Customer review rating 4.5/5

Dips Families - 25/08/2021 Confirmed reviews ALL

I had helped my daughter moving to Tilburg and staid a few days at Mercure Hotel. It's a superb location, in the town center, close to restaurants and shopping. The staff was superb helpful and knowledgeable. The only reason why I'm not giving 10 were the TV channels.

Excellent stay

Customer review rating 5.0/5

Gergana G. Couples - 22/08/2021 Confirmed reviews ALL

Everything was lovely! The room and the breakfast were amazing for the price, that we paid. The location was also great, because it was near the town's centre. We enjoyed every single moment of our staying!

Perfect location, good breakfast, quiet spacious room, can use swimming pool

Customer review rating 4.5/5

Anonymous Couples - 22/08/2021 Confirmed reviews ALL

The stay was pleasant, the room was really comfortable and well designed. Location is very close to everything, we can walk to all the places we wanted to visit. Could use swimming pool.


Customer review rating 4.0/5

Jim O. Business - 18/08/2021 Confirmed reviews ALL

A fantastic location, well run and with wonderful, friendly staff. Every aspect of the stay was an enjoyable experience and I'm very much looking forward to returning as soon as possible.

Nothing special

Customer review rating 3.0/5

Giulio Couples - 16/08/2021 Confirmed reviews ALL

Long check in Wi-Fi not reliable crowded breakfast

Good location, good vaue

TripAdvisor rating 5.0/5

avmx1000 Business - 07/02/2021 TripAdvisor review

The hotel building is a bit quirky to navigate through, but the hotel staff was very professional and courteous. I especially liked how easy it was to use the parking garage. I will definitely recommend the hotel.

Dear Avmx1000, Thank you so much for your kind words en recommendation. It is good to hear that you are so excited about your stay at our Hotel and about parking your car at the Parkinggarage. I hope that we see you again soon to give you another great experience. Kind regards, Mariska van Hest Customerservice Mercure Hotel Tilburg Centrum

Best place to stay if you need to visit Tilburg and the surroundings areas

TripAdvisor rating 5.0/5

754danielq Business - 19/01/2020 TripAdvisor review

The hotel has a center location in Tilburg. Everything is outstanding. Customer service is second to none. Breakfast could be expensive for some people but you have a lot of things, fresh orange juice too ! Coffee is very good. Rooms are big. You can use a complete spa service if you select a Privilege room and the gym or you can pay it if needed, Parking near by at a good price. so you won't be disappointed here !

Dear 754danielq, Thank you for your review. We are so happy to read that you have enjoyed your stay with us. To have our hotel situated in the hart of Tilburg is something we are very proud of. we will pass a long your comment about the breakfast to our colleagues! Hopefully we are able to welcome you back in the near future. Kind regards, Nikki Rooijakkers Customer Service - Mercure Hotel Tilburg Centrum

My experience

TripAdvisor rating 2.0/5

is0fiane Business - 16/12/2019 TripAdvisor review

The overall stay was one of worse stay at Mercure hotels, at the reseption I was not getting any upgrade for my 3 stays, the room giving was not as expected as the bed was not comfortable, the second day my room was not properly cleaned and they forgot to put toilet paper, towels, water and drinks at the fridge. The breakfast is average The only thing that is attractive is the location of the hotel and the spa

Dear is0fiane, Thank you for taking the time to tell us about your experience at the Mercure Hotel Tilburg Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. There is not always availability to give our guests an upgrade to a privilege room and we are very sorry that we could not give you the upgrade. Since this month there is no minibar in the rooms anymore except in the privilege rooms only the included soft drinks, we have a shop where you can buy products. I will discuss your feedback regarding the cleaning of the room with our housekeeping manager. I am happy to read that you enjoyed our breakast, spa and central location. We appreciate your feedback and it is our hope that we may welcome you again in the near future to provide a better experience for you. With kind regards, Alice Fortuin Customerservice - Mercure Hotel Tilburg Centrum

Very good stay in Tilburg

TripAdvisor rating 5.0/5

Flyer47304847503 Business - 08/12/2019 TripAdvisor review

Good location and more important very good staff! Breakfast is ok but could offer more variety for vegetarian. Spa is really good! Parking is easy and convenient. Bedding is comfortable View on parking is recommended during summer if you want a quieter sleep

Dear Flyer4730487503, We would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Tilburg. We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback.Your kind words have been passed on to our team, this will certainly motivate us all to keep up the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Alice Fortuin Customerservice - Mercure Hotel TIlburg Centrum

Best Mercure Hotel so far

TripAdvisor rating 5.0/5

Earl S Family - 06/11/2019 TripAdvisor review

Modern, cleanliness, friendliness, location, breakfast, parking, bar, quality, mini bar, convenience, and fabulous spa area. Exceeded all my expectation. Indeed its a tad noisy from the bars nearby but did not bother us as much. Our room was facing the town square and had a nice view of the city. Everything is in walking distance!

Dear Earl S, Thank you for your rating. Im very happy to read that you enjoyed our hotel, and everything that we offer. Because we are located in the middle of the city centre, we are indeed located near bars. We have sound-damping windows, and they really keep the noise outside. I want to thank you again for your rating, and we hope to welcome you again soon in Tilburg. With warm regard, Kaoutar Happel Customerservice - Mercure Hotel Tilburg Centrum

Very central location

TripAdvisor rating 4.0/5

boeckdes Friends getaway - 01/10/2019 TripAdvisor review

All was excellent except for the noise outside during night. There are many bars in front of the hotel and noise from restaurant on ground floor when having a room on first floor, right above that restaurant..

Dear Boeckdes, Thank you for staying with us and taking the time to write the review. I am very pleased that you had a excellent time with us. I am sorry to read that you had discomfort from the noise. Perhaps you can understand that we don't have influence on the noise from outside but we do have for our restaurant but this should be not possible. I think you mean the cafetaria next to the hotel, this is open whole night and this can cause noise. Please accept our apologies for the discomfort during your stay. I am happy that you overall had a good stay and we hope to have the pleasure to welcome you back soon! With kind regards, Alice Fortuin Customerservice - Mercure Hotel Tilburg Centrum

Festival accommodation

TripAdvisor rating 5.0/5

Kirk S Couples - 09/05/2019 TripAdvisor review

This is a great hotel in central Tilburg. Walking distance to train station, shops, restaurants and 013 music venue. Have stayed here about 10 times. Very convenient and my go to choice when I'm visiting for Roadburn or other festivals. Close to other attractions like Efteling and safari park too! Wish the rooms had a safe.

Dear Kirk S, We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day! All of us at Mercure Tilburg would like to offer our sincere thanks for your delightful review and we look forward to welcoming you back with the next festival! Kind regards, Katja Calten Houwing

A perfect stay

TripAdvisor rating 5.0/5

tonl395 Couples - 04/03/2019 TripAdvisor review

Nice hotel, centrally located in downtown Tikburg, with excellent parking facilities. Very friendly staff, who make you feel comfortable. Nice room with good isolation from street noise. A perfect breakfast. Would stay here again next time

Dear Tonl395, I would like to start by thanking you for taking the time to write such a beautiful review of our hotel on TripAdvisor. I am very pleased that you had such a wonderful time with us and loved the location of the hotel and I'm proud to read you experienced our dedicated team as extremely nice and cooperating. It is good to read that you didn't hear any noise from the city centre. We have recently checked and replaced the isolation of the room and it is good to read that our guest notice this. We all look forward to seeing you again on your future visits to Tilburg. With kind regards, Alice Fortuin Customerservice - Mercure Hotel Tilburg Centrum

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