Mercure Hotel Tilburg Centrum 4 stars

Customer review rating (ALL Rating) 4.3/5 1,348 reviews

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Description

Hotel extras

  • Swimming pool and infrared sauna for ultimate relaxation

  • GreenKey 'Gold' certified

  • Efteling Partner Hotel

  • Right in the middle of downtown

  • Several family rooms

Our accommodation(s)

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Hotel location

Mercure Hotel Tilburg Centrum

Heuvel 37
5038 CP TILBURG
Netherlands

GPS:51.557116, 5.090865

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Bar Mercure Hotel

Take the time to have a drink in our hotel's bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,348 reviews

TripAdvisor Rating  4.0/5  885 reviews

Great location, fantastic hotel

Customer review rating 5.0/5

David S. Solo - Confirmed reviews ALL

Great location for gigs at 013, excellent hotel, would stay again

Family visit

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Everything was okay until bedtime. The beds were so soft if you moved you could fall out of bed. At night you were kept awake by the noise from the nightclub across the road until at least 3am

Dear William, Thank you for your feedback. We’re sorry to hear that the softness of the beds and the noise from the nightclub affected your comfort during the night. We understand how important a good night’s rest is, and we will look into these issues to see how we can improve the experience for our guests. Regarding your invoice, we have just sent it to you via email. Please let us know if you need any further assistance. Kind regards, Ganna El Khatib, Customer Service

Great Location, Great hotel

Customer review rating 4.5/5

Gary S. Couples - Confirmed reviews ALL

We have been staying here for 13 years and love it. Staff are always very helpful and the hotel has great amenities with a wonderfully chilled relaxing vibe and it's location is fantastic. Already booked up for next year. On this occasion it was unfortunate that when we arrived both lifts weren't working and we were staying in the Executive Sweet on the top floor. However staff member Robin happily volunteered to assist us with carrying our luggage which was very much appreciated. In fact whilst all staff were very helpful as always i would like to make a special mention about Robin who went above and beyond to help us with anything throughout the entirety of our stay. He is a star!

Dear Gary, Thank you for your great review and for staying with us for the past 13 years! We are delighted to hear that you always enjoy our hotel, amenities, and the relaxed atmosphere. Our location is indeed a big plus, and we’re happy that it contributes to your positive experiences. We apologize for the inconvenience caused by both elevators being out of service when you arrived, especially since you were staying in the Executive Suite on the top floor. However, we are glad that Robin was able to assist you and make your stay as pleasant as possible. We will certainly pass on your kind words to him; he is indeed a valuable member of our team! Thank you again for your kind feedback, and we look forward to welcoming you back next year. Kind regards, Ganna El Khatib, Customer Service

Great hotel in perfect location

Customer review rating 5.0/5

Soledad Business - Confirmed reviews ALL

I felt comfortable and welcomed. The hotel staff was friendly, helpful and efficient solving problems. I definitely recommend it.

Dear Maria , Thank you for your wonderful review! We are thrilled to hear that you felt comfortable and welcomed during your stay, and that our staff provided friendly and efficient service. Your recommendation means a lot to us. We're glad you appreciated our option for non-daily room cleaning with the sign. It’s a great way to contribute to sustainability, and we look forward to you using it on your next visit! We can’t wait to welcome you back soon. Kind regards, Ganna El Khatib, Customer Service

A warm welcome!

Customer review rating 5.0/5

Tobias Families - Confirmed reviews ALL

You always get a warm welcome at this lovely hotel by the professional staff.

Dear Tobias, Thank you for your kind words! We’re delighted to hear that you felt warmly welcomed by our professional staff. It’s our goal to provide a memorable experience for all our guests. We look forward to welcoming you back soon! Best regards, Ganna El Khatib, Customer Service

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Other web-users rate our hotel

  • 981 reviews 9/10 Location
  • 1,241 reviews 6.6/10 Room
  • 912 reviews 8.4/10 Service
  • 22 reviews 6.9/10 WiFi
  • 636 reviews 4.9/10 Comfort
  • 614 reviews 8.3/10 Breakfast
  • 468 reviews 6.5/10 Cleanliness
  • 238 reviews 2.4/10 Value

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