Mercure Beaune Centre hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 2,821 reviews

Mercure Beaune Centre hotel - Image 1
Mercure Beaune Centre hotel - Image 2
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Description

Hotel extras

  • 5 minutes' walk from the historic city center and the famous Hospices de Beaune

  • The car park is free and secure, with electriccharging terminals

  • The M7 Restaurant and Bar with terraces: only fresh, seasonal produce

  • Heated and renovated swimming pool

  • ALL SAFE label coming soon.

Our accommodation(s)

Hotel location

Mercure Beaune Centre hotel

7 Avenue Charles de Gaulle
21200 BEAUNE
France

GPS:47.017036, 4.83775

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

M7 RESTAURANT

The M7 restaurant welcomes you to Beaune; come and discover traditional, refined and regional cuisine that will delight adults and children alike.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,821 reviews

TripAdvisor Rating  4.0/5  1,502 reviews

Certificate of excellence 2023

A Privilege room is really not worth it!

TripAdvisor rating 2.0/5

23theplough TripAdvisor review

I booked a privilege room for two nights mistakingly thinking I would get a great room. On arrival I was allocated room 332 and found this was not the case. The room was actually the same size as their standard rooms only 18sq m. The towels were thread bare and really hard, the room did not have adequate blackout blinds, the chipboard table by the coffee machine was chipped and swollen from water spills, the toilet seat was obviously a replacement that was clearly the incorrect size and not soft close, the basin did not drain that well, I also needed help with the safe as I incorrectly thought I had made an error with the code a helpful man showed me how to set it but only with the door open but with the door actually closed it was really tricky and difficult to open. I did ask reception exactly what were the privileges I was paying extra for and was told it was bathrobes and the safe on my travels I thought these were standard no a privilege and also if I wanted a larger room I should have booked a suite. The positives were Beaune, parking, location, pool and the bar staff.

Good location and well run hotel

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Modern rooms, if a little on the small side. Good public areas and friendly staff. Great Car Park facilities. Bar and restaurant were good experiences.

Dear CRAFTER P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Very well welcome!

Customer review rating 4.5/5

Sabine B. Families - Confirmed reviews ALL

We really enjoyed our very short stay. The staff of the hotel was nice and good listener which is important when you travel with young kid

Dear SABINE B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

3 stars

Customer review rating 3.0/5

Trent V. V. Couples - Confirmed reviews ALL

We booked a suite so I could work, room was small with bench for a desk and little privacy given toilet in that room with desk. Really a tourist style set up , a bit worn and showing age.

Dear TRENT VAN V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Beaune Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are also pleased to announce that renovations of all our rooms will begin from September 2024, like every 8 years, a program of changes will take place and we will be able to present a product which we hope will give you a good stay We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mederic Fauchille General Manager

Prima hotel

Customer review rating 5.0/5

Paul Couples - Confirmed reviews ALL

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Dear PAUL W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

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Other web-users rate our hotel

  • 838 reviews 9.6/10 Location
  • 1,083 reviews 7.3/10 Room
  • 1,477 reviews 9.3/10 Service
  • 14 reviews 4.8/10 WiFi
  • 509 reviews 8.6/10 Breakfast
  • 296 reviews 8/10 Cleanliness
  • 165 reviews 9.1/10 Bar
  • 119 reviews 8.8/10 Pool

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