Mercure Hotel Severinshof Koeln City 4 stars

Customer review rating (ALL Rating) 4.5/5 3,448 reviews

Mercure Hotel Severinshof Koeln City - Image 1
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Description

Hotel extras

  • 4-star hotel with quiet courtyard in the middle of Südstadt

  • Mercure Hotel in Cologne on Severinstrasse

  • Courteous and friendly staff

  • Plentiful breakfast buffet with cold and hot dishes

  • Mercure hotel in Cologne with very good public transportation options

Our accommodation(s)

Hotel location

Mercure Hotel Severinshof Koeln City

Severinstr. 199, Einfahrt Tiefgarage:, Kleine Spitzengasse
50676 KOELN
Germany

GPS:50.929514, 6.957017

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RELAX - FOOD, DRINKS & YOU

RELAX - Food, Drinks & You. Enjoy the relaxed living room atmosphere of our hotel bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,448 reviews

TripAdvisor Rating  4.0/5  1,570 reviews

Certificate of excellence 2023

Not what I would expect from an Accor operated hotel

Customer review rating 2.0/5

Greg B. Business - Confirmed reviews ALL

poor customer service and no recognition as a diamond member, slow checkout and checkin operation. Beds and rooms were comfortable.

Great hotel

Customer review rating 5.0/5

Rd Couples - Confirmed reviews ALL

Terrific hotel, staff friendly and helpful, highly recommend it.

Well located and we had a Great stay .

Customer review rating 4.0/5

Arnel A. Families - Confirmed reviews ALL

Hotel is near the city center ! Place very clean as well as the room, clean bed and pillows. The staff are very welcoming and helpful.overall we are satisfied will comeback soon.

Dear Mr. A., Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your stay and found our hotel to be well-located near the city center. It's wonderful to know that you found the hotel and your room to be clean and comfortable, with clean beds and pillows. We take great pride in providing a welcoming and helpful service to all our guests, and we're pleased to hear that our staff met your expectations. We appreciate your positive comments and are thrilled to learn that you are satisfied with your overall experience. Your satisfaction is our top priority, and we look forward to welcoming you back soon for another enjoyable stay. Warm regards, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Anna Krautmacher Guest Relation

Very Comfortable Hotel in Cologne

Customer review rating 4.5/5

Mr H. F. Solo - Confirmed reviews ALL

I had a very comfortable 4 night stay, the room was nice and spacious all the facilities were perfect. All staff were very good.

Dear Mr. F., Thank you for your positive review of your recent 4-night stay with us in Cologne. We're delighted to hear that you found your room spacious and comfortable and that all our facilities met your expectations. It's great to know that our staff provided excellent service throughout your stay and that they were helpful, even allowing you to check in a little earlier than scheduled. We appreciate your feedback and hope to have the pleasure of welcoming you back again in the future. Best regards, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Anna Krautmacher Guest Relation

Good stay

Customer review rating 4.0/5

Christos Couples - Confirmed reviews ALL

Good stay, the hotel is located 10-15 min walking distance from the old town. The breakfast had good variety and quality. The rooms are simple yet spacious.

Dear Mr. P., Thank you for your positive feedback! We're delighted to hear that you had a good stay and found our location convenient, being just a 10-15 minute walk from the old town. It's great to know that you enjoyed the variety and quality of our breakfast, and that our simple yet spacious rooms met your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Best regards, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Anna Krautmacher Guest Relation

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Other web-users rate our hotel

  • 1,354 reviews 9.2/10 Location
  • 1,887 reviews 7.5/10 Room
  • 1,686 reviews 8.4/10 Service
  • 47 reviews 7.8/10 WiFi
  • 1,091 reviews 9.1/10 Breakfast
  • 858 reviews 6.9/10 Cleanliness

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