Customer review rating (ALL Rating) 4.2/5 5,629 reviews
ALLSAFE approved hotel
An ALLSAFE Clifton Environmental certified hotel.
Full English Breakfast available daily
New Menu served 6pm - 8.45 daily in side or al fresco
7 versatile meeting rooms which can hold accommodate covid secure meetings
Central location, with plenty of nearby transport links
WV1 3JN wolverhampton
Check-in from 15h00
Check out up to 12h00
Check-in from - Check out up to
Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Number of meeting rooms: 7
Maximum size: 193 m²
Maximum capacity: 200 people
Maximum banquet capacity: 140 people
100% genuine reviews from our guestsFind out more
Michael L. Solo - 21/01/2022 Confirmed reviews ALL
pleasant and friendly
Awful. room. Awful customer service.
M Couples - 18/01/2022 Confirmed reviews ALL
Unfortunately i booked a Superior Queen Room There was nothing superior about it. Room 303 was disgusting. The heating system didn't work so the room was freezing cold. This was reported to reception . The supervisor on duty that night said we could either move rooms or he would provide a heater. There were probably no other rooms available as Wolves were playing Southampton. This was also a problem for many other guest at the hotel on Saturday 15th January. Other guests were asking for extra blankets and quilts at reception. The staff on the reception desk that evening were very unhelpful, and fobbed guest off with various reasons for the heating not working. At 7.45 pm a heater arrived at my room ! I paid £40 for a late check out until 5pm only to be told i could only have the room until 3pm. I complained again as the confirmation email i received stated i paid for the room until 5 pm. This was rectified. No WIFI code given in the room ? There was no menu in the room for room service, but i could dial extension 708 for room service. ! Where was the menu to choose from ?? Ridiculous Multiple brown stains on the carpet, which needed a deep clean. The lights on the right hand side around the bathroom mirror didn't work. There was no bath in the bathroom , only a sink and a shower. I expected better for a Superior Queen Room. The Premiere Inn is much better. The parking is £2.00 for 24hrs instead of £5.00 for 24hrs at The Novotel. The bathrooms have a bath, guest has access to WIFI, there is a menu in the room for room service, and the rooms are cheaper. I was very disappointed with the customer service, and the room . I would NEVER STAY THERE AGAIN. I WOULD NEVER RECOMMEND THIS HOTEL TO ANYONE EITHER. THIS WAS MY FIRST AND LAST VISIT TO THIS HOTEL.
Jason Families - 18/01/2022 Confirmed reviews ALL
Generally ok, Daytime check in staff were pleasant. Room was ok but strange smell in the toilet. Rooms way to hot and air conditioning was non existent (turning down of thermostat was no use) evening meal was a real disappointment. Cold food, poorly cooked steak and attempt to make up by bringing the group mini Cheesecakes which no one was able to eat due to poor quality. Breakfast was the only positive. Won’t be returning
Brian L. Couples - 18/01/2022 Confirmed reviews ALL
Our favourite hotel in Wolverhampton. Lovely friendly stay who can’t do enough for and always greet you with a smile. Lovely well equipped rooms. Great bar area .Great breakfast. Not tried the evening meal yet but will do a sometime. The hotel is in a perfect location for all public service and all that Wolverhampton has to offer. Special mention for Emmanuelle. Who always makes the effort to come and speak to us.
accommodating in all aspects
Jim Families - 18/01/2022 Confirmed reviews ALL
Friendly atmosphere. Easy check in/check out . Comfortable rooms
Our most recent 20 reviews
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