Novotel Sydney on Darling Harbour Hotel 4.5 stars

TripAdvisor rating 4.0/5 5,336 reviews
Novotel Sydney on Darling Harbour
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Hotel extras

  • Located in the heart of Darling Harbour adjacent to the International Convention Centre

  • 525 Spacious guest rooms, some with views of the Sydney City Skyline and Darling Harbour

  • The Ternary Restaurant & Bar serving sensory experiences with local produce

  • Enjoy your Leisure time with a Pool, Gym & Tennis Court located on site

  • 11 versatile Event Spaces to create your ideal meeting or special event

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Babysitting on request
  • Tennis
  • Boat excursions (Nearby)
  • Bicycles rental (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Sydney on Darling Harbour

100 Murray Street
Darling Harbour
2009
pyrmont
australia

Tel: +61299340000

Fax: (+61)2/92887189

Contact email

Check-in from 14h00

Check out up to 11h00

  • NOVOTEL DARLING HARBOUR :   443 DARLING HARBOUR

  • CENTRAL STATION :   INTERSTATE CENTRAL STATION

  • By plane

    KINGSFORD SMITH SYD At 11km / 6.88 miles

  • By boat

    CIRCULAR QUAY At 2km / 1.25 miles

  • By boat

    ROCKET FERRY At 0.1km / 0.06 miles

  • By helicopter

    SYDNEY AIRPORT At 11km / 6.88 miles

  • By car

    BRADFIELD HWY (PACIFIC HIGHWAY) At 2km / 1.25 miles

  • By car

    OLYMPIC DRIVE At 16km / 10 miles

  • By train

    CENTRAL RAILWAY STATION At 0.6km / 0.38 miles

  • By train

    CONVENTION LIGHT RAIL STATION At 0.1km / 0.06 miles

GPS :-33.872715, 151.197555

Our accommodations

Novotel Sydney on Darling Harbour boasts 525 accommodation rooms, including six two-storey Loft Suites on the top floor of the hotel (with one or two bedrooms) boasting spa baths and spectacular views of the city. Spacious, contemporary and adaptable, the Novotel room is designed for natural living. Choose a Darling Harbour View Room to really take advantage of the excellent location and enjoy our stunning view of the Sydney skyline.

Superior Pyrmont View Room with 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Pyrmont View Room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe Room, 1 Queen Size Bed, City Skyline View

  • Max. number of persons: 2
  • Area: From 30
  • Views: City side *

* Subject to availability

Deluxe Room, 2 Double Size Beds, City Skyline View

  • Max. number of persons: 4
  • Area: From 30
  • Views: City side *

* Subject to availability

Executive Darling Harbour View Room with 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 33
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Darling Harbour View Room with 2 Double beds

  • Max. number of persons: 4
  • Area: From 33
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room 1 Queen Bed Pyrmont View

  • Max. number of persons: 2
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room 2 Double Beds Pyrmont View

  • Max. number of persons: 4
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Darling Harbour View Suite with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 51
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Darling Harbour View Suite with 1 Queen Be

  • Max. number of persons: 3
  • Area: From 44
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Loft Darling Harbour View Suite 1 King Bed

  • Max. number of persons: 3
  • Area: From 64
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Loft Darling Harbour View Suite 2 King Beds

  • Max. number of persons: 4
  • Area: From 78
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

THE TERNARY

Type of cuisine: International

The unique style and personality of The Ternary allows our guests to experience three distinct offerings; the Grill Kitchen, the Asian Kitchen and the Wine Bar, in one inviting, social and harmonious open space.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE TERNARY BAR

Photo non contractuelle / Strictly non binding

The Wine Bar is an isle of relaxed intimacy within The Ternary. Unlike the theatre, colour and action of the open kitchens, the bar is a place for conversation and relaxation.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 850

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel Sydney on Darling Harbour

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

28,235 reviews

tripadvisor

TripAdvisor Rating 4.0/5

5,336 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great location

TripAdvisor rating 4.0/5

CathTarzia Couples - 13/12/2019 TripAdvisor review

Best value for money..fantastic views from Harbour room..bed was comfortable..nice big room..10 out of 10!! Walking distance to many great restaurants ..and shopping..will definitely be staying here next time we are in Sydney..

Superb Staff and Location

TripAdvisor rating 4.0/5

gaforman Family - 13/12/2019 TripAdvisor review

This hotel is well priced and a great location with so many sites within walking distance including ferries. The staff at the hotel were just superb. Nothing was too much trouble for them. Will certainly be our go to hotel in Sydney.

Thank you

TripAdvisor rating 4.0/5

Departure313716 Family - 12/12/2019 TripAdvisor review

A great place to stay! Friendly and helpful staff, comfy rooms, centrally located, great facilities, caters for a broad range of travelers and dietary requirements.Overall just a lovely place to stay and relax. We will be back for sure!

Only really one issue we had

TripAdvisor rating 4.0/5

askus1305 Family - 11/12/2019 TripAdvisor review

Congratulations on a great Hotel. We only had one issue really and that was in the bathroom which has a bath to climb in to and an overhead shower only. At 81, my wife who also has Osteo Arthritis, found it extremely difficult climbing in and out of the bath and the overhead shower (instead of a combination hand shower and overhead maybe) also made for a difficult time for her. Apart from that everything else was great. Our previous stay in an Accor Hotel was in Novotel Darling Square which we also found fantastic and at that one it had shower alcove and hand shower. I personally was surprised considering that cost increase comparison this time between the two.

Excellent Service

TripAdvisor rating 4.0/5

alexckchang Family - 10/12/2019 TripAdvisor review

There were visible proactive effort from your staff to manage my stray and made it very special. The approach from your staff was very professional and certainly at world class level. Thank you very much.

Dear alexckchang, Thank you for choosing to stay at Novotel Sydney Darling Harbour. I am glad to read you enjoyed your stay. We look forward to welcoming you back to the hotel soon. Kind Regards, Richard Holt General Manager

Always a pleasure to stay there

TripAdvisor rating 4.0/5

cavanpark39 Business - 10/12/2019 TripAdvisor review

Great Hotel, Great Location for my business, Great staff, Excellent bar and restaurant. The hotel is very clean and tidy and the rooms are maintained well. I would highly recommend this hotel for business people who need to be close to the City, yet like a walk

Dear cavanpark39, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive feedback; we hope your next visit will be as pleasant as the previous one. Kind Regards, Richard Holt General Manager

Novotel Sydney on Darling Harbour

TripAdvisor rating 4.0/5

Fossiebeer Couples - 09/12/2019 TripAdvisor review

Great location and short walk to city centre. Rooms comfortable, have stayed at the same hotel previously in 2003 and unfortunately the rooms do not appear to have been updated since then hence rooms looking a little tired. Rest of hotel including restaurant more than acceptable and would recommend a stay here.

Dear Fossiebeer Thank you for taking the time to leave feedback on your recent stay with us. While I am glad to read that you enjoyed the location and convenience of the hotel, I would also like to welcome you back after 16 years! In the time that you have been away there have been some major changes made to the hotel including a soft refresh of the rooms and of course the introduction of The Ternary. It's a pleasure to welcome you back after such a long time and can't wait to welcome you back more frequently to experience more of our changes. Warm regards, Richard Holt General Manager

My Favourite Hotel!

TripAdvisor rating 4.0/5

stumcnamee Couples - 07/12/2019 TripAdvisor review

This hotel really focuses on me every time I stay there. Great service and friendly staff. Love the rooms with the Harbour views! I couldn’t recommend this hotel and staff highly enough. This is probably the tenth time I’ve stayed here and never been disappointed in a room or the service. Also love the Ternary if you are looking for a great restaurant.

Dear stumcnamee Thank you for taking the time to leave feedback on your recent stay with us. It's always such a pleasure to receive feedback such as yours and i'm so glad to read that you had a very enjoyable stay with us. We consider ourselves "guestcentric" and glad to read that you got to experience this! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Richard Holt General Manager Novotel Darling Harbour

Nice

Customer review rating 4.3/5

Sa Families - 04/12/2019 Confirmed reviews ALL

Was a nice stay but we have experienced better Novotel stays within Sydney. Service was not 100%

Dear Shandi, Thank you for taking the time to tell us about your experience at the Novotel Sydney on Darling Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Your staff made our experience very special, thank you.

Customer review rating 4.3/5

Jim V. Couples - 04/12/2019 Confirmed reviews ALL

From check-in to check-out, we were made to feel very special. It was so very thoughtful to be presented with Thanksgiving treats. We were so delighted. We look forward to our next stay.

Dear Victoria We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Great little Motel with nice people who own it

Customer review rating 4.3/5

Pam P. Business - 04/12/2019 Confirmed reviews ALL

Staff when booking in were great and very helpful

Dear Pam Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Mr Antonio M.

Customer review rating 4.3/5

Antonio M. Friends - 04/12/2019 Confirmed reviews ALL

I beautiful experience like always, 2 rooms leisure and birthday party. All staff wonderful and rooms clean and tidy food superb and cocktails as well thank you .

Dear Antonio & Yola Thank you so much for taking the time to leave feedback. So glad you both enjoyed your stay and it's always great to have you both with us, especially when you bring friends. We really do value your loyalty! Thank you again for sharing your experience, and I look forward to your next stay. Sincerely, George Reskakis Social Media & Communications Executive Novotel Sydney on Darling Harbour

Resonanly happy

Customer review rating 4.3/5

Megan Families - 04/12/2019 Confirmed reviews ALL

A few hiccups nothing major A cot was in our rom housekeeping were fast to remove it, the room service menu was missing pages again quick to bring up a new menu - we did have issues getting out of the carpark on departure, sadly there was issues with our ticket which was confusing as we had extended our stay & confused the check out attendant - was sorted finally but did delay us considerably to our daughters drs appointment which we missed & had to wait 5 hours to see him which was disappointing

Customer review rating 4.3/5

Anne M. Couples - 04/12/2019 Confirmed reviews ALL

Lovely room overlooking Darling Harbour. Reception staff very helpful and informative. We also had late check out which was fantastic thank you

Dear Anne , Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback as one of our valued Accor Plus Silver members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

A little too expensive for one night.

Customer review rating 4.3/5

Michelle Families - 04/12/2019 Confirmed reviews ALL

Satisfactory - as expected

Great service

Customer review rating 4.3/5

Steve H. Couples - 04/12/2019 Confirmed reviews ALL

Exceptional customer service and loyalty appreciation. My wife and I had a lovely stay and were treated very well from everyone. Every staff member was welcoming and friendly.

Dear Stephen Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback as one of our valued Accor Live Limitless Gold members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Always a pleasure staying at the Novotel Sydney on Darling Harbour

Customer review rating 4.3/5

Donna Business - 03/12/2019 Confirmed reviews ALL

Beautiful hotel, great check-in, clean room with excellent view, amazing service. Always a great choice to stay at this hotel, for work or pleasure.

Dear Donna We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback as one of our valued Le Club Accor Silver members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

My favourite hotel in the Accor group.

Customer review rating 4.3/5

George D. Couples - 03/12/2019 Confirmed reviews ALL

Since our first stay a number of years ago we coming back because of the exemplary service from Andrew Austen and the friendly and helpful service from gentlemen like Desmond.

Dear George We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback as one of our valued Accor Plus Silver members. I will share your comments with our team, in particular Andrew & Des. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Great service, good comfortable rooms and fantastic location.

Customer review rating 4.3/5

Chris Couples - 03/12/2019 Confirmed reviews ALL

Our original stay was for 4 days which we thoroughly enjoyed. Then when we got to the airport to fly home our flight was cancelled due to inclement weather. I immediately rang the Novotel number and got a room for the night. On checking in the room was upgraded to a harbour view. Thankyou for your generosity.

Dear Christopher We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback as one of our valued Le Club Accor members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Excellent

Customer review rating 4.3/5

Jo Families - 03/12/2019 Confirmed reviews ALL

Our experience was great. We were upgraded and given champagne and lollies for the kids. All the staff were friendly and helpful.

Dear Joanne We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback as one of our valued Accor Plus Silver members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour
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