Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery 4 stars

After a long drive from Beaune,where we had an excellent stay at the Novotel hotel there,we were not greeted or treated very well by the male receptionist.We always only stay where we can park the car securely on hotel premises.He insisted that as we had not pre-book we the car he said we had to use a public car park.This caused a lot of resentment and put a dampner on our stay and quite frankly were happy to leave ASAP the following morning

3 night stay with my wife at the hotel. Staff was professional and kind. Swimming pool is a great asset, restaurant has good food and the breakfast is generous

The hotel is location just outside the inner city, with everything in walking distance. rooms are decently sized, the bed was really comfortable. There were a few minor things, a bit more attention to detail, that would improve a future second stay. Also, the parking space is definitely to expensive with 22 EUR.. The fitness room is a small space with four machines.. on the really positive sight: the hotel bar is well equipped, we've been looking for a decent gin tonic in the whole city and finally found a barkeeper who knows her stuff. good consultation, good mixture, nice local gin, happy memories.

Gutes Personal, Essen sehr gut. Zimmer jedoch etwas in die Jahre gekommen und etwas „abgewohnt“ - a bit worn... COVID-19 Here you really have to stop opening the breakfast buffet for all to self serving! Better solution in Italy: Drinks and bread is brought to the table, all other products at buffet are handed over to customers at site, of course clients to wear masks inside lobby, bar and buffet places. clients receiving chosen products stuff behind plastic displays picking chosen products and handing

The swimming pool is cheap it the service at the reception is very friendly

Superbe experience

i traveled for business, hotel is very comfortable: rooms are big enough, breakfast satisfy all my desire every day, parking is very nice contribution from a nice valet service, location is optimum few minute from city center with a many option for restaurants and cocktail bar.

room 311 street side unfortunately was very noisy during the night due to the traffic and people screaming at the crossroad.

Excellent, central location, a very good breakfast with individual order options, and superb, accommodating staff throughout the hotel. There were two of us during the stay and the only issue with our superior room was very limited storage space in the bedroom and bathroom.

Real nice and classy hotel . Excellent Staff . Good service , top notch room service! Location can’t be any better . Highly recommended for a visit of Aix en Provence.

Warm welcome upon arrival; clean and comfortable room; good eating options within the hotel; and friendly and helpful staff.

Staff was amazing...especially Julian who spoke perfect English

Overall good, everyone speak well english, are kind, especially on reception desk. The only thing that bothered me was the card to the room, which wasn't working, and the lights in the room also.

stained carpets, upholstery, overall poor (or should I say less than enthusiastic staff), first room was absolutely cigarette smoke smelly , they moved me to another room (rather reluctantly - I heard the whole lecture how they will lose a room if they move me etc.) on the first floor - facing the street, mega noisy, so not a sensible solution either.

The second time I stayed in your hotel. I must say I was a bit disappointed compared to the first visit. The room I had smelled of cigarettes, the rug was extremely worn out, the pillow cases had some stains on them. The breakfast is quite nice and the personnel was very polite, but for the price of the room, I would have higher expectations.