Customer review rating 4.4/5 5,305 reviews
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Right in the heart of Aix-en-Provence
Outdoor heated swimming pool from April to October
Gastronomic restaurant and creative bar
A fitness room is available 24 hours a day
Paid private parking (booking recommended) and paid public parking nearby
Check-in from 15h00
Check out up to 12h00
Paying
24 boulevard du Roi René
13100 aix en provence
france
Check-in from 15h00
Check out up to 12h00
The Grand Hôtel Roi René offers 134 bright and cozy rooms with a calm and relaxing atmosphere, perfect for unwinding after a pleasant day in sunny Provence. Modern decor, flat-screen satellite TV, minibar and safe. Bathroom with bathtub or shower, high-end products, bathrobe, slippers, hairdryer, tea and coffee making facilities. Free Wi-Fi access.
Number of meeting rooms: 9
Maximum size: 85 m²
Maximum capacity: 80 people
Maximum banquet capacity: 80 people
100% genuine reviews from our guests
Find out moreIn spite of the COVID restriction
Serge Families - 30/01/2021 Confirmed reviews ALL
Due to the COVID restriction, - no bar, no restaurant - only room service, it was acceptable but far below what it could have been. In particular, the room service menu was bare-boned and could have been better. When understood that the hotel had a skeleton staff, yet it was not reflected in the price …
As a regular customer I am sorry to say that for the 1st time I had a bad stay
Anonymous Couples - 30/12/2020 Confirmed reviews ALL
The room was cold, the heater was not working, the cover was dirty, not even mentioning the carpet. Thanks to your evening staff who did everything to warmer the room. She was great. Otherwise our stay was not at the level advocated by your hotel. This is the perfect recipe to lose customer.
Perfect location / ned refurbisment
Mathieu Families - 21/10/2020 Confirmed reviews ALL
perfect hotel to visit the city centre, nice business or family set up, rooms probably need to be refurbished
Great location, reception staff we’re extremely helpful
Michelle H. Couples - 20/09/2020 Confirmed reviews ALL
Very warm welcome from the reception team and they were helpful throughout our one night stay. It was lovely to have the pool to cool off in after a long drive. Great location. Would definitely recommend. Toilet in our room was dated.
Well below the brand's standard
A. M. Couples - 31/08/2020 Confirmed reviews ALL
We spent a night as a couple in the Mgallery Aix en provence. The overall experience was disappointing. Having spent multiple night in the accor network, including Sofitel and MGallery, I was extremely disapointed. The Sofitel brand normally guarantee very high standards in customer service and Room quality (Space, style, quality) and the MGallery locations are always a thrill to discover. This location unfortunately had none: room was tiny, probably quite old with no style whatsoever, the shower head was broken, the breakfast was good but we had to wait over 20 minutes to be seated (the current sanitary situation can maybe excuse this), the building has no charm and decoration appart from maybe the recetion is very basic. It is quite disappointing the spend the money of a 5* expecting that the ACCOR, Sofitel and MGallery brands will guarantee an above standard experience and stay in a very standard hotel more like a Novotel. Maybe Accor should consider downgrading this location to the Novotel brand. I am curious to receive feedback from the location or Accor customer service.
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