INK Hotel Amsterdam - MGallery Collection 4 stars

Customer review rating (ALL Rating) 4.6/5 2,561 reviews

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Nieuwezijds Voorburgwal 67, 1012 RE AMSTERDAM, Netherlands

Description

Hotel extras

  • Located in the heart of Amsterdam

  • Discover a haven of tranquility in our outdoor courtyard

  • Sophisticated Cocktail Bar

  • Within walking distance of Amsterdam Central Station

  • Fully equipped meeting rooms with natural daylight

Our accommodation(s)

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Hotel location

INK Hotel Amsterdam - MGallery Collection

Nieuwezijds Voorburgwal 67
1012 RE AMSTERDAM
Netherlands

GPS:52.375475, 4.892714

Telephone
Fax +31 20 623 8932

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PRESSROOM AMSTERDAM

PRESSROOM offers an uncomplicated & relaxed experience with a modern and personal approach. The menu consists of modern classics with pure and simple flavors that merge into great combinations. You see what you eat and you taste what you see.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,561 reviews

TripAdvisor Rating  4.5/5  3,250 reviews

Certificate of excellence 2024

No HVAC — The effectively stole $500 from me.

TripAdvisor rating 1.0/5

Dream34537699655 Business - TripAdvisor review

One of the most negative experiences of my travel life. I checked in and was shown to a decent room. It was warm outside, but the hvac system was inoperable at the time, so the room was 80+ degrees. They showed me a couple other tooms that were also 80 degrees and did not have any operable hvac system. Because the rooms were literally defective, I told them I needed to find a new hotel, and they agreed to give me a refund apologetically. However, no refund was ever given. When my travel agent contacted them for the refund, the hotel declined to give my money back — effectively stealing $500 from me — claiming that the rate was nonrefundable. Yes, nonrefundable if I just didn’t show up, or didn’t like the color of the wall paint or something. But this room was uninhabitable. These people are scammers and Accor should be ashamed to be affiliated with them. This place absolutely sucks. Nobody should ever consider staying there. I would rather sleep on the street than give them a cent of my money.

Dear Storywriter, We are truly sorry to hear about your experience with the HVAC system. Our central air conditioning is designed to provide a consistent climate throughout the hotel, and we understand it did not meet your expectations during your stay. Please know that our team has already reached out to you via email to explain how the booking system works, particularly with reservations made through third-party platforms or travel agents. We understand you were not fully satisfied with the solutions offered by our Front Office team during your stay. Unfortunately, as your booking was made through a travel agent, the hotel is unable to process a direct refund. However, we have already contacted the travel agency on your behalf to facilitate the refund process. It appears that the agency is taking longer than expected to complete the procedure. Rest assured, our Commercial Team is here to support you and is actively working with the travel agency to resolve this matter. We remain committed to ensuring you have a positive experience and are available to assist you in any way we can. Kind regards, Jolanda de Smit, General Manager

Ok but...

TripAdvisor rating 3.0/5

Rhianna w TripAdvisor review

This is my second stay at INK and I feel I can confidently review this hotel now. Both times I have booked a deluxe room with a kingsize bed once directly through the hotel, the other booking was made through British Airways holiday bookings I will start with the positives Good: The location of this hotel makes it easy to get to from the train station but also easy to travel to many neighborhoods of Amsterdam. The reception staff are so polite and helpful. The beds are comfortable and the room is easy to control temperature. The rooms are decorated beautifully and have fun maps to look at on the wall. there is a restaurant on site with a beautiful to look at bar and Gym is behind reception if you need to work out. There is the option to rent umbrellas for 48hrs (2 euros i believe) Negatives: When booking the room you will notice on the website it states a wireless speaker is available in the room. This has not been the case on either of my trips. You will also notice that the room states 'mini bar' this is not the case. There is a small fridge made available to you and free bottled water in the room but that is it. (this is not a mini bar in my opinion?) it also states an alarm clock is in the room, this is not the case. These may seem minor but worth noting. The room we stayed in this time was 415. which is deluxe room. This has a freestanding bath and seperate shower. The bath was an unexpected surprise but gratefully received. upon arrival we were given a bottle of champagne in the room on ice and rose petals everywhere with the bed covered with a huge love heart of petals, it was beautiful and the attention to detail was lovely, however this is where it stopped, the next morning my partner and I gathered the petals and left them to be disposed of by the room cleaner, they were not disposed of, they were left on the sink unit and had wilted quite badly by the time we returned to the room. The ice bucket had now melted and the bottle and bucket was not removed from the room, it was left in our room the entire stay along with the dirty champagne glasses. (we did original think the room cleaner thought we were still drinking this but if that was the case why were we not given fresh glasses?) I cannot comment on the lunch, dinner or drinks in the restaurant but I can comment on the breakfast, which i had read previously the pressroom is highly rated in amsterdam for their breakfasts but the a la carte meal that i ordered was just picked from the food that was ready and sat in the buffet. I would have expected my breakfast to be cooked fresh when ordering a la carte. Checkout is an easy process with a simple drop box for the keys.

Dear Storywriter Rhianna, Thank you for taking the time to share your review. We are delighted to know that our central location, the politeness and helpfulness of our reception staff, the comfort of our beds, and the overall room aesthetics contributed positively to your experience with us. However, we would like to clarify that we no longer offer wireless speakers in the room, as part of our commitment to sustainability and minimizing electronic waste. Regarding the minibar, we are indeed transitioning to a more eco-conscious approach by providing a small fridge and removing traditional minibar items, aiming to reduce unnecessary energy consumption. We regret any confusion caused. The absence of an alarm clock is noted and we apologize for any inconvenience. Our housekeeping service is usually commended for their meticulous attention to detail, and we are sorry to hear about the oversight with the champagne setup. We will ensure this feedback is shared with the team to prevent such instances in the future. We are also saddened to learn that your a la carte breakfast experience did not meet expectations. We aim to provide fresh, high-quality meals and it seems we fell short on this occasion. Please accept our sincere apologies. We are thankful, though, that you found the checkout process smooth and convenient. Your observations are invaluable to us and we are grateful for the opportunity to improve our guest experience. We remain committed to providing an INKredible stay for all our guests and we hope to showcase this to you upon your return. We look forward to welcoming you back for another INKredible stay soon. Best wishes, Jolanda de Smit, General Manager

Excellent location, facility and service

Customer review rating 5.0/5

Steph Business - Confirmed reviews ALL

The hotel is in a great location for exploring Amsterdam by foot and the facilities for our business meeting. I was sick my last day and the staff went above and beyond to take care of me including running out to the pharmacy and being flexible with room service needs. Highly recommend!

Dear Storywriter Steph, Thank you very much for this kind review of your stay. It fills us with pride to learn that your affiliation with the ALL – Accor Live Limitless loyalty programme added to your enjoyment. Your enthusiasm in recommending our hotel is most encouraging and deeply appreciated. Our team, especially Rob, is heartened by your recognition of their efforts to ensure comfort and care during your time of need; such personal touches are the essence of the service we strive to deliver. Knowing that our commitment to cleanliness and our sustainable development initiatives met with your approval is gratifying, and reflects our dedication to both our guests and the environment. Your acknowledgment of our prime location and facilities, essential for both leisure and business endeavors, is something we are very proud of. We are delighted that these aspects of our hotel significantly enhanced your Amsterdam experience. Thank you for highlighting the INKlusive spirit of our team; we believe that every guest's story is unique and deserves to be treated with personalized attention and warmth. We look forward to welcoming you back for another INKredible stay. Very best wishes, Jolanda de Smit, General Manager

Our favorite Hotel in Amsterdam

TripAdvisor rating 5.0/5

Safari52979721759 Couples - TripAdvisor review

Excellent service from every member of the staff and especially the nicest person, our lovely Hari.❤ She was so nice and helpful ❤ We will surely be back to Ink Hotel, we had a great time. Thank you so much, we will definately recommend INK Hotel! Ásthildur and Jonni

Dear Storywriter, We appreciate receiving this positive review of your stay. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guest's satisfaction is our highest reward. We look forward to welcoming you back soon. Kind regards, Jolanda de Smit, General Manager

Great location and service

Customer review rating 4.0/5

Alex D. Business - Confirmed reviews ALL

Hotel is great, lovely service, location etc. The beds and pillows do need to be replaced, they were very uncomfortable.

Dear Storywriter Alex, Thank you for taking the time to share your review. It is heartening to hear your appreciation for our central location and the service provided by our dedicated team. Ensuring our guests enjoy an INKredible experience is at the core of what we do, and your commendation is most encouraging. However, we regret to hear that the bed and pillow comfort did not meet your expectations. We strive to provide a restful night's sleep for all our guests with our quality MGalleryBeds, and we are sincerely sorry for any discomfort experienced. Please rest assured that we are attentive to all feedback and continuously seek to enhance our guest experience. We nevertheless take great pride in our sustainability initiatives and are thrilled to receive a full score from you in this area. Preserving the environment while delivering a high-quality service is a commitment we take seriously. Furthermore, your positive remarks on the cleanliness of our hotel are a testament to the diligent efforts of our housekeeping team to maintain impeccable standards. Your enthusiasm for recommending our ALL – Accor Live Limitless loyalty programme is greatly appreciated. It’s a pleasure to see our guests benefit from the programme’s offerings, and we are delighted that you hold it in high regard. We would love to welcome you back on a future occasion for an INKredible stay. Kind regards, Jolanda de Smit, General Manager

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Other web-users rate our hotel

  • 1,282 reviews 9.6/10 Location
  • 1,509 reviews 7.5/10 Room
  • 1,778 reviews 9.4/10 Service
  • 10 reviews 8.2/10 WiFi
  • 605 reviews 9.3/10 Breakfast
  • 470 reviews 9.3/10 Vibe
  • 453 reviews 7.8/10 Cleanliness
  • 374 reviews 7.8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.