Mercure Marseille Centre Vieux Port Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,290 reviews

Mercure Marseille Centre Vieux Port Hotel - Image 1
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Mercure Marseille Centre Vieux Port Hotel - Image 4

Description

Hotel extras

  • Free WiFi throughout the hotel

  • 440 yards (400 m) from the Old Port

  • Near the WTC Convention Center

  • Almost 43,055 sq. ft. (4,000 m²) of Mercure/WTC Center spaces

Our accommodation(s)

Hotel location

Mercure Marseille Centre Vieux Port Hotel

1 rue Neuve Saint Martin
13001 MARSEILLE
France

GPS:43.298807, 5.375029

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

LE FRIOUL

The bar is open from 8am to 11pm. Try our signature cocktails with tapas or explore our range of wines, served by the glass, plus bistro dining in a sporty setting with wall-screen video.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,290 reviews

TripAdvisor Rating  4.0/5  1,623 reviews

Good location

Customer review rating 5.0/5

Paul W. Business - Confirmed reviews ALL

The room is good, but now outdated and probably needs to be brought up to date. The bath towels are quite small The duvet is too heavy and made sleeping difficult There was no milk in the room, so we had to go the the breakfast room or reception

Good stay

Customer review rating 5.0/5

Fernandes Business - Confirmed reviews ALL

Very kind hotel staff.

Hello and thank you very much for highlighting the professionalism of our staff. We are delighted that your stay went well and hope to have the pleasure of welcoming you again during your next stay in Marseille. Yours sincerely Catherine - Quality Assistant Mercure Marseille Centre Vieux-Port - Eco-labeled hotel Green Key

Excellent location; big/clean room/bathroom.

Customer review rating 5.0/5

Amit Families - Confirmed reviews ALL

Appreciated noon check-in and noon check-out facility. A big relief and convenience. Polite and responsive front desk and back-office staff.

Dear Amit S., I would like to thank you for highlighting the qualities of our establishment. I'm delighted that your stay went perfectly and hope to have the pleasure of welcoming you again on your next visit to Marseille. Sincerely Catherine - Quality Assistant Mercure Marseille Centre Vieux-Port - Eco-labeled hotel Green Key

Poor

Customer review rating 2.5/5

Tony M. Couples - Confirmed reviews ALL

Hôtel was shabby and on the edge of a poor local area with rough sleepers and rubbish everywhere. Rooms were poor and expensive for what you got. Lack of room accessories but bed was very comfortable.

Dear mister M., Thank you for taking the time to send me your feedback. I am very sorry that our establishment did not suit you. Our rooms are not the latest generation, but they are spacious and offer all the comforts of a 4-star hotel. Located 300 meters from the Old Port, close to the city's main attractions and public transport, most of our guests are fully satisfied with our hotel's location. But I can understand if it's not to your liking. Yours sincerely Catherine - Quality Assistant Mercure Marseille Centre Vieux-Port - Eco-labeled hotel Green Key

Well located

Customer review rating 4.0/5

Hassan B. Families - Confirmed reviews ALL

Well located, clean hotel with a nice bar and big screen (useful if you are a soccer fan :)

Hello Sir and thank you very much for your feedback. I am pleased that our team was able to respond immediately to the inconvenience experienced by offering you a solution. I hope we will have the pleasure of welcoming you again, Yours sincerely Catherine - Quality Assistant Mercure Marseille Centre Vieux-Port - Eco-labeled hotel Green Key

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Other web-users rate our hotel

  • 508 reviews 8.8/10 Location
  • 685 reviews 7.1/10 Room
  • 617 reviews 8.9/10 Service
  • 15 reviews 8.1/10 WiFi
  • 327 reviews 7.6/10 Comfort
  • 312 reviews 8.9/10 Breakfast
  • 233 reviews 5.6/10 Cleanliness
  • 154 reviews 4.2/10 Amenities

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