Sofitel Mauritius L'Impérial Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.6/5 2,228 reviews

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Sofitel Mauritius L'Impérial Resort & Spa - Image 4
Wolmar, 90517 FLIC EN FLAC, Mauritius

Description

Hotel extras

  • Beachfront resort on the famous west coast with magnificent sunsets

  • Award-winning spa offering a variety of beauty, wellness and spa treatments

  • Kids' Club for children from 4 to 12 years old featuring its own swimming pool

  • Complimentary WIFI throughout the resort

  • Close to lots of offsite activities, including walk with lions, quad biking and golfing

Our accommodation(s)

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Hotel location

Sofitel Mauritius L'Impérial Resort & Spa

Wolmar
90517 FLIC EN FLAC
Mauritius

GPS:-20.31175, 57.36775

Telephone
Fax +230 453 8320

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,228 reviews

TripAdvisor Rating  4.5/5  4,228 reviews

Certificate of excellence 2023

Relaxed comfortable holiday.

TripAdvisor rating 3.0/5

GBNSM TripAdvisor review

Comfortable stay. Only if room alloted was in a better location instead of being at the corner, almost at the last end of the hotel, where the view was all blocked. Otherwise things are fine, sumptuous meals, cordial f&b service staff, responsive housekeeping staff.

Grateful and thankful

TripAdvisor rating 5.0/5

Nathalie I TripAdvisor review

Words cannot describe how grateful we are towards the Sofitel team. They made us feel comfortable and made our special day (wedding) memorable. My husband had an incident couple days ago somewhere else and he needed a wheelchair to go around. A special thank you to Joanne for organising a disabled room instead of a normal room and my husband was able to access easier the bathroom. Priya and Davina was also lovely at the reception. Highly recommended and they will make sure your stay is a memorable one.

Dear Madam, We sincerely thank you for your kind words and warm recommendation of our resort. We are delighted to have met your expectations with the services extended, especially during such a significant moment in your lives. We wish you a lifetime of happiness and look forward to welcome you back to your wedding haven ! Kindest regards, Paulette Tang PA to General Manager

One of the Best Hotels in Mauritius

TripAdvisor rating 5.0/5

Wander07679090873 TripAdvisor review

We had a wonderful stay at this hotel. The room and bed were very comfortable, ensuring a restful sleep. The restaurant served delicious food, and the beach, pool, and garden were all very pleasant and peaceful. We look forward to returning in the future.

Dear Valued Guest, Many thanks for such a glowing review! We're thrilled to hear that you enjoyed your stay with us. Ensuring your comfort and providing a peaceful retreat is always our top priority. We can't wait to welcome you back for another memorable experience in the future! Kindest regards Paulette Tang PA to General Manager

Well located , amazing staff

Customer review rating 4.5/5

Mat Families - Confirmed reviews ALL

Great food, amazing service from everyone in the hotel

Great Resort

TripAdvisor rating 4.0/5

AlexSDSP TripAdvisor review

Overall the resort is a lovely place to stay. It was our third stay. The two pools are great and the setup very nice. The kids club was fantastic. The kids spent their time there and loved it. A special thank to Brigitte and her team who took such a good care of the kids and made all the arrangements with the babysitters /restaurant to make our life easier. The staff from the reception and the restaurants were all friendly, professional and helpful. The food wasn’t as good as it used to be unfortunately. The restaurant above the kidsclub was a great experience. the breakfast was still excellent. The SPA experience was wonderful. Thanks to the ladies who took such a good care of us. The gentleman driving the buggy was very nice and helpful when I needed help with the kids. The lady from the shop downstairs and the pharmacist/nurse on site were lovely and super helpful. Few items that may be improved: 1) Unfortunately we were given a room on the first floor and had to carry up and down the pram every day. We didn’t ask to change though but I think it would be good to ask family with young children their preference 2) offer veg/fruits in the kids menu. Although my kids could it eat fries and pizza every meals it’s not very healthy.3) maybe arrange for the dinner to be served for the children (at the kids club) between 5-7pm (7pm can be late for young children) 4) The room (family room on the Japanese garden) may need to be redone . They are old. 5) the room wasn’t always cleaned throughly and plates/platter from room dernier not taken back 6) the lunch and diner service could be sometimes a bit disorganised with a bit of waiting time. Nevertheless we had an amazing stay, thanks to everyone and we will be back!

Dear Valued Guest, Thank you for choosing to stay with us once again and for taking the time to share your detailed feedback. We are delighted to hear that overall, your experience at our resort was enjoyable, and we sincerely appreciate your comments which help us improve it's wonderful to hear that the majority of our staff left positive impressions on you with their friendliness and professionalism. We continuously strive to maintain a high standard of service, and your recognition motivates us to persist in our efforts. We are also delighted to learn that Brigitte and her team provided excellent care for your children, ensuring a seamless and enjoyable experience for your family. I will personally ensure that your appreciation is conveyed to them. Rest assured, your comments regarding room cleanliness and meal service have been duly noted, and we will reinforce our training and procedures to ensure such lapses are minimized in the future. Thank you once again for your invaluable feedback and for choosing the Sofitel Mauritius L’Imperial Resort as your preferred destination. Warm regards, Paulette Tang PA to General Manager

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Other web-users rate our hotel

  • 546 reviews 8.9/10 Location
  • 980 reviews 7.5/10 Room
  • 1,525 reviews 8.6/10 Service
  • 15 reviews 5.5/10 WiFi
  • 338 reviews 5.8/10 Cleanliness
  • 275 reviews 4.9/10 Value
  • 236 reviews 9.1/10 Breakfast
  • 100 reviews 5.5/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.