Sofitel Mauritius L'Impérial Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.6/5 2,189 reviews

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Description

Hotel extras

  • Beachfront resort on the famous west coast with magnificent sunsets

  • Award-winning spa offering a variety of beauty, wellness and spa treatments

  • Kids' Club for children from 4 to 12 years old featuring its own swimming pool

  • Complimentary WIFI throughout the resort

  • Close to lots of offsite activities, including walk with lions, quad biking and golfing

Our accommodation(s)

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Hotel location

Sofitel Mauritius L'Impérial Resort & Spa

Wolmar
90517 FLIC EN FLAC
Mauritius

GPS:-20.31175, 57.36775

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,189 reviews

TripAdvisor Rating  4.5/5  4,272 reviews

Certificate of excellence 2024

Very comfortable and paceful resort

Customer review rating 4.5/5

Tomas H. Families - Confirmed reviews ALL

Almost everything was toprated - room, catering, staff, heating pool, cleanness, gardens, beach, children corner, room services... Spa is very nice, but its included only for 20 minutes.

Dear Mr H., Thank you very much for your comments following your stay at the Sofitel Mauritius L'Impérial Resort & Spa. It is always a pleasure to receive positive feedback and comments which will help us improve and which will be shared with our team. Your wonderful appreciation is encouragement indeed to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your experience, and we look forward to the pleasure of welcoming you back to the L’Imperial. Sincerely, Paulette Tang Personal Assistant to General Manager

Very bad experience

Customer review rating 0.5/5

Daxa J. M. Friends - Confirmed reviews ALL

1 Veg food and 2 l non veg food ...3rd veg food veg arranged ...on table...punjabi chef &vegetarian food is not good... room is very old and flooring third class 3rd clasis .....very bad room number 333... i never seen 3rd class room in my life..i have picture's also when you walk on flooring sound...is coming out ....room is also dirty.......

Dear Mrs m., We are truly sorry to hear about your disappointing experience at our resort. We appreciate your feedback regarding food quality and room condition. Rest assured, we will address these issues with our team to ensure a better stay for our guests. Thank you for bringing this to our attention. Regards, Sofitel Mauritius L'Impérial Resort & Spa Team

Nice rooms. Good location of hotel and nice facilities.

Customer review rating 4.0/5

Kamal D. Business - Confirmed reviews ALL

Disappointed that as a Platinum Member I am charged for water.

Dear Mr D., Thank you for your positive feedback on our rooms, location, and facilities. We appreciate your loyalty as a Platinum Member. We have noted your comments about water and would like to bring to your kind attention that we have been encouraging our Guests to consume free water at water fountains installed all over the premises. Best regards, Paulette Tang PA to Personal Manager Sofitel Mauritius L'Impérial Resort & Spa

Well located, facilities showing their age

Customer review rating 4.0/5

Mike P. Couples - Confirmed reviews ALL

The facilities in the hotel are reasonably extensive and the staff, moreso in the restaurants, are helpful. The facilities however, are showing their age after 30+ years.

Dear Mr. P., Thank you for staying with us and taking the time to share your feedback. We are pleased to learn that you found our location convenient and our staff helpful. We have noted your observation about the age of our facilities and for your information, we are planning a major renovation for 2025. We look forward to welcoming you back to our resort. Best regards, Paulette Tang PA to General Manager Sofitel Mauritius L'Impérial Resort & Spa

Unforgettable Stay with Exceptional Service

TripAdvisor rating 5.0/5

jitsyjain TripAdvisor review

This was our 2nd trip to Marutius in 3 months. We recently enjoyed a six-day stay at Sofitel Mauritius L'Imperial Resort & Spa, and it was nothing short of extraordinary. Breakfast Delights: Everday Our mornings started with a delightful breakfast. The spread at breakfast is amazing. Parth made delicious vegetable pancakes that our twins absolutely loved. Guylaine was prompt and ensured we had everything we needed. Sadhna served the freshest fruits with a warm smile. Warm Hospitality: Davina greeted us warmly, and our checkout was smooth. We truly appreciated the room upgrade. Krisha was very helpful in showing us our room, and Nitin from accounts added humor and kindness to our experience. Everything was taken care of seamlessly. Dinner Excellence: A highlight of our stay was the dinner at the Chinese restaurant. Wesley, Noella, Chef Ajay, and Ms. Ingrid made our evening unforgettable. The Indian food touch was superb, making it a 10/10 experience. Noella was very friendly with the kids, Wesley understood our preferences perfectly, and Chef Ajay prepared an amazing meal for us. We regret not taking their photos with them. Family Fun: Our children loved the play area and the temperature-controlled swimming pool, ensuring they had a great time. The six days flew by in moments. Memorable Moments: We already miss the breakfasts, Ming's Court, and the cappuccinos at the cafes. Life in India feels a bit boring now, and we miss Mauritius dearly. We even saw a rainbow and had a wonderful experience feeding a parrot during breakfast. Thank you to the entire team at Sofitel Mauritius L'Imperial Resort & Spa for making our stay so memorable. We hope to return soon. Attached is a photo of the rainbow we saw, and we made a wish to come back again soon!

Dear Sir, Thank you for your wonderful feedback! We're thrilled to hear that your stay with us was unforgettable and that our team made it exceptional for you and your family. We're glad you enjoyed the breakfast, especially Parth's vegetable pancakes, and appreciated the warm hospitality from Guylaine, Sadhna, Davina, Krisha, and Nitin. It’s delightful to know that the dinner at our Chinese restaurant was a highlight, with Wesley, Noella, Chef Ajay, and Ms. Ingrid making your experience special. It's great to hear that your children enjoyed the play area and the temperature-controlled swimming pool. Thank you for sharing the beautiful rainbow photo! We look forward to welcoming you back soon. Warm regards, The Sofitel Mauritius L'Imperial Resort & Spa Team

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Other web-users rate our hotel

  • 528 reviews 9/10 Location
  • 979 reviews 7.5/10 Room
  • 1,523 reviews 8.7/10 Service
  • 15 reviews 6.5/10 WiFi
  • 346 reviews 6/10 Cleanliness
  • 272 reviews 5.1/10 Value
  • 243 reviews 9.1/10 Breakfast
  • 91 reviews 5.8/10 Bar

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