Mercure Hotel Panorama Freiburg 4.5 stars

Customer review rating (ALL Rating) 4.7/5 2,247 reviews

Mercure Hotel Panorama Freiburg - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • 86 guest rooms with south-facing balcony or terrace and view of Freiburg

  • Quiet isolated high above the city yet only 10 min drive from the center

  • Mediterranean restaurant "Chez Eric" - fish, seafood, tasty menus & more

  • Indoor pool 8 am to midnight (sauna closed), jogging and hiking trails

  • Free on-site car park & all the hotel amenities of 4-star Superior

Our accommodation(s)

Hotel location

Mercure Hotel Panorama Freiburg

Wintererstr. 89
79104 FREIBURG
Germany

GPS:48.007489, 7.871822

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CHEZ ERIC

Sample the culinary creations on offer in our CHEZ ERIC restaurant. These dishes with a southern touch are fresh, light, wholesome and aromatic. The terrace is perfect for al-fresco dining in fine weather. We are open between 6.30 am and 11 pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,247 reviews

TripAdvisor Rating  4.5/5  960 reviews

Very good food, service, and ambience

TripAdvisor rating 4.0/5

Susan S TripAdvisor review

We went on a Monday for dinner and expected it to be a slow night. WRONG. Place was lively and we felt lucky to get a table. I had a very good piece of salmon with some asian inspired vegetables and noodles. My husband also shared a delicious wedge salad. We were just driving through; staying in a hotel near the highway. the real deal; this place was just minutes from the hotel and highly recommended....in the midst of mediocre chain restaurants.

Dear Susan S, Thank you very much for the evaluation of your visit of our restaurant. It is a great pleasure for us to read that you enjoyed the quality of the food served, the ambience as welll as the service. It would be a pleasure for us to welcome you again during your next visit of Freiburg! Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

Well located with an incredible view. Great access to amenities and very clean.

Customer review rating 4.5/5

Molly R. Couples - Confirmed reviews ALL

We stayed overnight in the Mercure Hotel Panorama in Freiburg. We arrived prior to check-in so we could drop our bags off before exploring the town. The room was already prepared and ready for us. This was a great first impression and made our day a lot easier. Once in the room, it was incredibly tidy and clean as a whole. We visited the restaurant once during our stay, once for lunch and another time for the breakfast buffet. The service was great and the food was quality produce. We used the pool, which was lovely! It was great having a late swim before the 12am closure. The hotel held our bags again after check-out so we could explore the town and return later to leave. They were very accommodating and called us a taxi as well. Overall, a very pleasant stay. We will be recommending Panorama to family and friends.

Dear Molly R., Thank you very much for your excellent evaluation, your recommendation as well as your numerous words full of praise about your stay in our hotel! It is a great pleasure for us to read that you had a great time with us and that you enjoyed your stay. We are looking forward to welcome you again during your next visit of Freiburg. Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

Excellent stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Perfectly clean room with a wonderful view. We enjoyed the pool area & sauna a lot. Staff were always smiley and helpful. We will definitely be back soon!

Dear guest, We are very pleased to read that you enjoyed your stay over the roof tops of the city - especially the cleanliness of your room with a unique view across Freiburg and the surrounding area, our swimming pool and sauna area as well as the friendliness and helpfulness of our whole team. We are looking forward to welcome you soon again! Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

Excellent stay but.....

Customer review rating 4.0/5

Mathijs Couples - Confirmed reviews ALL

Fantastic hotel but: 1. Interior outdated, needs a makeover especially restaurant. 2. Double bed had single blankets, not our preference. 3. Outside thee hotel you notice wear & tear as well. This hotel is located at a fantastic place. Food for breakfast and dinner was excellent. Staff very very kind the complete team. We would love to come back in the future. Thanks for good service to all of the team!!

Dear Mathijs, We are very pleased to read that you enjoyed your stay over the roof tops of the city - especially the quiet location of our hotel along the edges of the woods with a unique view across Freiburg and the surrounding area, our abundant breakfast buffet, your dinner in our restaurant, the kindness of our whole team as well the quality of the service. It is always a pleasure to receive positive feedback. Furthermore, we thank you for your comment about the renovation needs of our hotel. The Panorama Hotel Mercure Freiburg was built at the beginning of the seventies in its multi-storey elongated way. Over the years, the hotel has been continually modernized and renovated. In 2013, the last "major renovation" took place in several parts of the house. In 2016, the swimming pool area was redesigned and equipped with the most modern swimming pool technology. In 2018 the topic of "fire protection" was implemented according to the latest standards for the best possible safety of our friends of the house. Further measures are being planned. We are looking forward to welcome you again during your next visit of Freiburg! Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

Well located

Customer review rating 4.5/5

Thomas Business - Confirmed reviews ALL

Fantastic location, good service, good food, recreation area, swimming pool, sauna, parking, easy access, nice and clean rooms ++

Dear Thomas, Thank you very much for your excellent evaluation! It is a great pleasure for us to read that you had a great time with us and that you enjoyed your stay. We are looking forward to welcome you again during your next visit of Freiburg. Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

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Other web-users rate our hotel

  • 699 reviews 8.5/10 Location
  • 1,226 reviews 8.3/10 Room
  • 1,147 reviews 9.3/10 Service
  • 15 reviews 5.2/10 WiFi
  • 539 reviews 8.6/10 Breakfast
  • 468 reviews 6.5/10 Comfort
  • 298 reviews 6.2/10 Vibe
  • 281 reviews 8.9/10 Cleanliness

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