Mercure Antibes Sophia Antipolis Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,074 reviews

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Mercure Antibes Sophia Antipolis Hotel - Image 1
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Rue Albert Caquot, 06560 VALBONNE, France

Description

Hotel extras

  • Garden, games and outdoor swimming pool

  • Heated swimming pool and 2 hectares of parkland to relax in

  • 20 minutes from Cannes and the beaches of Antibes Juan-les-Pins

  • 5 seminar rooms

  • Enclosed free parking

Our accommodation(s)

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Hotel location

Mercure Antibes Sophia Antipolis Hotel

Rue Albert Caquot
06560 VALBONNE
France

GPS:43.62087, 7.05584

Telephone
Fax +33 4 92 96 05 05

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

HillSide - Brasserie Maison

Welcome to our cozy, refined HillSide restaurant, Brasserie Maison. Our chef Ljubo Stanojevic offers modern, regional cuisine based on fresh and seasonal produce, like our famous Brasserie Maison salad.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,074 reviews

TripAdvisor Rating  4.0/5  691 reviews

Satisfait

Customer review rating 5.0/5

D. G. Couples - Confirmed reviews ALL

Top

Monsieur D., Un grand merci à vous pour nous avoir rendu visite une énième fois. C'est toujours un plaisir pour nous de vous revoir chaque année depuis plus de 20 ans maintenant. Nous avons déjà hâte de vous revoir vous et votre femme ! Au plaisir de vous accueillir de nouveau. Cordialement, Hugo / Responsable relation clientèle

Customer review rating 5.0/5

A. R. Families - Confirmed reviews ALL

Excellent stay, we enjoyed being your guests for one night. This was a very good experience after leaving the area back in 20 years when I was a student at ESINSA (today polytechnic). We checked in at midnight and were warmly welcomed by the hotel’s staff. Rooms are very clean. Parking is large and free. Breakfast is very good and diverse. My kids enjoyed swimming pool. Thanks a lot.

Dear R. A., Thank you very much for your warm comment! We are delighted to hear that you had an excellent stay with us and that returning to the area after so many years was an enjoyable experience. It is a pleasure to know that you were made to feel welcome, even at a late hour, and that you found our rooms clean and comfortable. We are also pleased that you enjoyed our varied breakfast and our swimming pool, which your children obviously enjoyed! We look forward to welcoming you back on your next visit to the region. Thank you again for choosing our establishment and for your kind words. We hope to see you soon! Sincerely, Hugo / Guest relation

Ras

Customer review rating 5.0/5

Haussmann Business - Confirmed reviews ALL

Ras

Dear QASAD HAUSSMANN PRESTIGE H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Antibes Sophia Antipolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hugo / Guest relation

difficult to find, a litlle expensive, to much noise

Customer review rating 2.5/5

Roc T. B. Couples - Confirmed reviews ALL

at 7 am the fire alarm start to ring, anybody inform us that was a simulation, the door of fire was closed and we can not openit, the security door has to be closed in case of fire and was remain opened. We think a litle dangerous in case of fire. Not a good experience for us. We would not come back.

Dear Roc T., Thank you for sharing your feedback. We sincerely apologize for the distress and inconvenience caused by the fire alarm and the lack of communication about the situation. We understand how unsettling this must have been. The issues you mentioned regarding the fire doors are very concerning, and we are taking your comments seriously. Safety is our top priority, and we will be conducting a thorough review of our emergency procedures to ensure that all protocols are followed correctly and that such issues do not happen again. We deeply regret that this experience has impacted your stay, and we appreciate your honesty. We hope you will reconsider and give us another chance to provide you with a better experience in the future. Sincerely, Hugo / Guest relation

Well located, exceptional staff

Customer review rating 4.0/5

Lisa M. Couples - Confirmed reviews ALL

We had a pleasant stay at the Mecure Sophia Antipolis. The hotel is in a good location, the reception and dining area are excellent. The rooms however are a bit jaded and in need of an update in equipment and decor. We had a junior suite which was very spacious however we had to move rooms as the air conditioning could not cope with the August heat. We tried a couple of rooms before we moved to a small room at the shady side of the hotel just to get a room cool enough. I have to say the receptionist and maintenance man were extremely helpful and did everything they could to assist us.

Dear LISA M., Thank you for taking the time to share your experience. We’re pleased to hear that you enjoyed our location, and that our reception and dining areas met your expectations. We’re sorry to learn that the air conditioning issues affected your stay, especially during the August heat. We understand how important a comfortable room is, and we appreciate your patience as we worked to find a solution. Your kind words about our receptionist and maintenance staff are greatly appreciated; we’ll make sure to pass along your compliments to them. We also take note of your feedback regarding the need for updates to our rooms. Your comments are invaluable as we work towards improvements. We hope to have the opportunity to provide you with a more comfortable experience in the future. Sincerely, Hugo / Guest relation

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Other web-users rate our hotel

  • 173 reviews 9.4/10 Location
  • 451 reviews 6/10 Room
  • 504 reviews 8.7/10 Service
  • 8 reviews 7.1/10 WiFi
  • 166 reviews 6.4/10 Cleanliness
  • 165 reviews 7.4/10 Breakfast
  • 74 reviews 9.1/10 Pool
  • 5 reviews 1.4/10 Wellness Area

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