Novotel Newcastle Airport 4 stars
TripAdvisor rating 4.0/5 1,607 reviews
ALLSAFE approved hotel
An ALLSAFE Clifton Environmental Services certified hotel.
Ideal location, situated nearby Newcastle Airport
5 dedicated meeting rooms accommodating up to 200 guests
Nearby transport links include Kingston Park Metro Station
Elements Restaurant offers a choice of international cuisine
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Ponteland Road Kenton, NEWCASTLE UPON TYNE
NE3 3HZ NEWCASTLE
KINGSTON PARK METRO STATION: GREEN LINE KINGSTON PARK
NEWCASTLE At 5.31km / 3.3 miles
NORTH SHIELDS At 20km / 12.5 miles
AIRPORT At 0.5km / 0.31 miles
NEWCASTLE CENTRAL RAILWAY At 6.44km / 4 miles
Check-in from - Check out up to
Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
100% genuine reviews from our guestsFind out more
The hotel was brilliant
TripAdvisor rating 5.0/5
Lar66 Business - TripAdvisor review
Upon arrival I was greeted by the friendly staff who were quite knowledgeable in taking care of my needs and offering a great service. After getting my key/card I found it easy to find my room and then opened the door to a very excellent spacious room which was so fresh and very inviting and unbelievably clean and the new touches with the improved lighting and the Tv on the wall and also the free wifi is an essential added extra perk overall I would recommend the Newcastle Airport Novotel any day for any occasion keep up the good work..
Thank you very much for taking the time to write a very kind review. I'm delighted that you can see that there has been a lot of improvements to the hotel and that you've had such a fantastic stay. You're comments are going to serve as a great encouragement to all our team members to continue providing the best service we possibly can. We can't wait to welcome you back again soon!
TripAdvisor rating 5.0/5
martin r TripAdvisor review
Excellent welcome from Steve as i arrived through the main front door. A very welcoming smile putting me at ease. Hotel has had a re- fit since my last visit. Very tastefully decorated throughout and warm. Bedroom was of a very good standard and very comfortable. Would definitely visit again.
Dear guest, Thank you so much for this wonderful review and an extra personal thank you from myself for your lovely comment about the welcome you received from me. Reviews like this are what motivate us and both myself and the rest of the team greatly appreciate them. I'm so glad you had an excellent, comfortable stay and we look forward to welcoming you again, whenever that may be. Warm regards, Steve R - Night Manager.
Stay at Novotel Newcastle Airport
TripAdvisor rating 4.0/5
MrEScotland Solo travel - TripAdvisor review
Although there are some rooms still to be upgraded there has been a vast improvement on this hotel since the upgrades so far have been carried out. It is regretful however that the restaurant during my 4 night stay was only open on one occasion and strangely enough it was on the evening on which the Operations Manager was on duty. On the other evenings I reluctantly ate in the bar area. Guests don't appear to eat in the hotel but this could be due to the fact that the opening of the restaurant is so unreliable. This is a pity because the food was excellent. Breakfast was very good and the staff in the hotel are helpful and friendly.
Thank you for your review, Novotel Newcastle Airport is in its final phase of its £3 Million refurbishment which has seen air conditioning put in all guest rooms and public areas. The restaurant is normally open for all meals, but due to the festive season there was a reduced service We will relaunch as a 4 star hotel in the coming weeks I do hope you chose to stay with us at the Novotel Newcastle Airport in the future
This hotel should be closed until fully renovated
TripAdvisor rating 2.0/5
Safari13037691490 Families - TripAdvisor review
The breakfast was great. But that was it. The rest of the stay was horrendous. A double bed Only in a family room with no bed for our child. The new shower leaked all over the floor. The meal at night was disgusting but they refused refund as 1 forkful was eaten. The pool was disgusting it had a brown tide mark around it. and the change rooms were really damp with plaster black and hanging off the walls. It was closed on 2nd day. It totally ruined our Christmas break. Staff were lovely unless you asked for help. I was told it was Christmas holiday time so they were running on a skeleton staff. This is the first time I have ever written a poor review over years of staying in hotels with work and family. Sort this out Accor!!!
Thank you for taking the time to provide us with feedback following your recent stay with us. I'm bitterly disappointed that your visit didn't lived up to expectations. I hope following our phone conversation we were able to better explain some of these issues. Should you decide you would like to stay with us again in the future in order to provide us the chance to better serve you, please contact us directly and reference this review response in order to receive a preferential rate on your next stay with us.
just above average
TripAdvisor rating 4.0/5
Paul D Couples - TripAdvisor review
room layout was not ideal for disabled member of party (all other accessible rooms were under renovation) breakfast was good with plenty of choice although the toaster took an age to do its job. one lift not fully functional.
Thank you for your review. Our accessible rooms are now back on and I hope you might consider staying with us again in the near future. I am sure you will be much more impressed with our newly refurbished rooms!
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