Mercure Strasbourg Centre Hotel

Mercure Strasbourg Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 721 reviews

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Hotel extras

  • City-center location, close to the cathedral and the Petite France district

  • Breakfast on the 7th floor, exceptional view

  • Undercover private car park (charges apply)

  • Close to Sofitel for bar and restaurant

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Strasbourg Centre Hotel

25 rue Thomann

GPS:48.584833, 7.7452

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

3 breakfasts

Start your day on the top floor of the hotel where the breakfast area has a splendid panoramic view over Strasbourg. Enjoy our local specialties or, if you prefer, have breakfast in peace in your room, available until noon.

Our accommodation(s)

All our double and twin rooms are bright and spacious, with pastel themes and a cozy ambience that's guaranteed to help you relax.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  721 reviews

TripAdvisor Rating  4.0/5  1,022 reviews

Good stay

Customer review rating 4.0/5

Mary Business - Confirmed reviews ALL

Great location in the heart of the City. The hotel is in need of some updates but my room was clean & comfortable. Super staff & overall a nice stay!

well located, generally ok

Customer review rating 3.5/5

Andrejs Business - Confirmed reviews ALL

Ok in most respects, staff pleasnt, but not too competent

Great location with excellent underground parking with electric car charging points.

Customer review rating 3.5/5

Stuart Couples - Confirmed reviews ALL

A great location, but the hotel is very, very tired. It is in urgent need of renovation. Nevertheless, our room could have been better cleaned when we arrived. The second day it was much cleaner

Dear Stuart L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michèle Schaeffer Directrice

Hotel rooms need updating

Customer review rating 3.0/5

Alan L. Couples - Confirmed reviews ALL

Hotel is well-located with good staff, but the rooms, and particularly the bathrooms, are desperately in need of refurbishment. They are not of 4-star standard.

Dear Alan L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The entire team and myself really agree, our hote deserves a refurbishment, we would be so happy to welcome you in a cosy and design ambiance. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michèle Schaeffer Directrice

Customer review rating 4.5/5

Saad Friends - Confirmed reviews ALL

Very good

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Other web-users rate our hotel

  • 246 reviews 8.9/10 Location
  • 346 reviews 6/10 Room
  • 349 reviews 8.7/10 Service
  • 13 reviews 5.3/10 WiFi
  • 147 reviews 6.8/10 Breakfast
  • 141 reviews 3.7/10 Cleanliness
  • 87 reviews 1.8/10 Vibe
  • 70 reviews 3.3/10 Value

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