Mercure Strasbourg Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 1,076 reviews

Mercure Strasbourg Centre Hotel - Image 1
Mercure Strasbourg Centre Hotel - Image 2
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Description

Hotel extras

  • City-center location, close to the cathedral and the Petite France district

  • Breakfast on the 7th floor, exceptional view

  • Undercover private car park (charges apply)

  • Close to Sofitel for bar and restaurant

Our accommodation(s)

Hotel location

Mercure Strasbourg Centre Hotel

25 rue Thomann
67000 STRASBOURG
France

GPS:48.584833, 7.7452

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

3 breakfasts

Start your day on the top floor of the hotel where the breakfast area has a splendid panoramic view over Strasbourg. Enjoy our local specialties or, if you prefer, have breakfast in peace in your room, available until noon.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,076 reviews

TripAdvisor Rating  4.0/5  1,060 reviews

Ok, but nothing more

Customer review rating 3.0/5

Sam Couples - Confirmed reviews ALL

Nice welcome. Room was clearly getting older. Bathroom was not very clean. Breakfast was great. Location is great. Wifi and smart tv were terrible. Had a fire alarm where staff seemed to go missing and were only available with information after 20ish minutes.

Customer review rating 4.5/5

J. A. Families - Confirmed reviews ALL

The location is close to the city centre and the staff were friendly

Could do better! Not up to Mercure usual standard!

TripAdvisor rating 2.0/5

Geoff K TripAdvisor review

Good: Central location, clean, staff friendly, car park (chargeable). Bad: VERY tired hotel. Desperately needs a refresh. The room we stayed in had a very strong smell of blocked drains so bad we needed window open all night (Hotel staff really should know about it as it was overpowering). Room carpet stained. Car park "tight" to say the least, code changed overnight so getting out proved lengthy process as Reception didn't tell us when we checked out. Accor App didn't give free drinks x2 (we stayed in several Mercure hotels over our holiday and all others did)..just a paper voucher for ONE drink. Mean!

Good stay ruined by bedside table

Customer review rating 2.5/5

Ulle Business - Confirmed reviews ALL

I was happy with the room. I was happy with the location. I was extremely happy about the Nuxe soap and shampoo. My happiness was reduced considerably by the bedside table. It has a fixed round ball in the centre that means the table surface is like a mountain. It is the silliest and most disfunctional table that I have ever seen. For a glass of water you only have bits of level surface around the edges of the table and if you misplace the glass during the night it will fall over. Same with your mobile phone. If you are really lucky your mobile phone and the water will meet on the floor. Part of the little level surface that there is is taken up by the bedside lamp, very light and kicked over easily in the dark. Function should always come before design with bedside lamps but the designer has unfortunately never thought about it.

Most comfortable bed!

Customer review rating 4.5/5

Nina M. Business - Confirmed reviews ALL

As a frequent traveler for whom rest is very important, I have found the beds and pillows of hotel Mercure to be extremely comfortable and comforting. Cleanliness and kindness of the staff are also to be found here.

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Other web-users rate our hotel

  • 419 reviews 8.9/10 Location
  • 557 reviews 5.4/10 Room
  • 487 reviews 8.2/10 Service
  • 26 reviews 1.8/10 WiFi
  • 231 reviews 8.1/10 Breakfast
  • 213 reviews 3.5/10 Cleanliness
  • 172 reviews 1.9/10 Vibe
  • 124 reviews 2.8/10 Amenities

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