Mercure Strasbourg Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 1,043 reviews

Mercure Strasbourg Centre Hotel - Image 1
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Description

Hotel extras

  • City-center location, close to the cathedral and the Petite France district

  • Breakfast on the 7th floor, exceptional view

  • Undercover private car park (charges apply)

  • Close to Sofitel for bar and restaurant

Our accommodation(s)

Hotel location

Mercure Strasbourg Centre Hotel

25 rue Thomann
67000 STRASBOURG
France

GPS:48.584833, 7.7452

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

3 breakfasts

Start your day on the top floor of the hotel where the breakfast area has a splendid panoramic view over Strasbourg. Enjoy our local specialties or, if you prefer, have breakfast in peace in your room, available until noon.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,043 reviews

TripAdvisor Rating  4.0/5  1,061 reviews

Wonderful location for the Christmas markets

TripAdvisor rating 4.0/5

allisonj59 TripAdvisor review

We came to Strasbourg for the famous Christmas markets and I found this hotel by chance. This hotel is a little dated, but otherwise very good. It is a great location - an easy 2-stop tram ride from the central station. We were very close to one of the main markets that has the light show starting at 5pm and repeating every hour in the evening. Strasbourg is a smaller city, so we had no issues walking to every single market and making our way down small quaint streets. The room was a bit dated as I mentioned, but clean and comfortable. The front desk staff was helpful and they had free water in the lobby for guests, which was a small but very nice amenity. I would definitely recommend this hotel for convenience to public transport and the Christmas markets!

Great location but poor hotel

TripAdvisor rating 2.0/5

Anthony F Couples - TripAdvisor review

This hotel is very below average, I have stayed in a number of Mecure hotels and this is definitely the worst. It has a good location but from the moment you walk into the chaotic small reception area and are welcomed by the unprofessional uninterested male receptionist you know what you are in for. The whole place including the room we had, had a funny smell, like filthy furnishings. There are zero facilities, not even a bar and the whole place is in need of a referb. With my Accor membership, we are always afforded a welcome drink and they would only provide one, even though there was myself and my partner staying. This is the first time in any Accor hotel this has ever happened Would not recommend anyone stay here, the only saving grace is that there is so much to see and do in beautiful Strasbourg that we weren’t in the hotel other than to sleep.

Great spot

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Perfectly located for Christmas Markets, hotel is in need of a refurbishment.

Awful, dated and dirty rooms

Customer review rating 1.0/5

R Business - Confirmed reviews ALL

I stayed at the Mercure Centre on business. The rooms were described as "modern" online and the hotel supposedly 4 star. But they are the opposite of modern. They clearly haven't been updated or renovated in 30 or more years. The colour scheme is awful and not at all restful - red carpet, purple bedspread and curtains, teal green on the ceiling, wall, and desk, lime green chairs all mixed together. The carpets were threadbare and dirty, stained and visible piles of dust in the corners. There was black mould in the grouting in the bathroom tiles in the shower. The rooms are truly awful. I tried to check out early after checking in- something I have never, ever done before, and ai travel regularly for business - but was told I couldn't (or at least, couldn't if I wanted a refund). The only thing redeeming about this hotel was the breakfast which was passable. This hotel is definitely not 4 star, and is not at all worth the money.

We loved the room, bed was very comfortable, good car park.

Customer review rating 5.0/5

Paul Couples - Confirmed reviews ALL

We found staff very friendly. Understanding. Staff was welcoming, explained about city and where to go about. We loved it.

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Other web-users rate our hotel

  • 407 reviews 8.8/10 Location
  • 538 reviews 5.1/10 Room
  • 473 reviews 8.1/10 Service
  • 23 reviews 1.4/10 WiFi
  • 232 reviews 8.3/10 Breakfast
  • 208 reviews 3.5/10 Cleanliness
  • 166 reviews 2.7/10 Vibe
  • 116 reviews 3.2/10 Amenities

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