Mercure Strasbourg Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 1,091 reviews

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Mercure Strasbourg Centre Hotel - Image 1
Mercure Strasbourg Centre Hotel - Image 2
Mercure Strasbourg Centre Hotel - Image 3
Mercure Strasbourg Centre Hotel - Image 4
25 rue Thomann, 67000 STRASBOURG, France

Description

Hotel extras

  • City-center location, close to the cathedral and the Petite France district

  • Breakfast on the 7th floor, exceptional view

  • Undercover private car park (charges apply)

  • Close to Sofitel for bar and restaurant

Our accommodation(s)

Hotel location

Mercure Strasbourg Centre Hotel

25 rue Thomann
67000 STRASBOURG
France

GPS:48.584833, 7.7452

Telephone
Fax +33 3 90 22 70 71

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

3 breakfasts

Start your day on the top floor of the hotel where the breakfast area has a splendid panoramic view over Strasbourg. Enjoy our local specialties or, if you prefer, have breakfast in peace in your room, available until noon.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,091 reviews

TripAdvisor Rating  3.8/5  1,078 reviews

Customer review rating 2.0/5

Katharine W. Friends - Confirmed reviews ALL

Often front desk was empty and employees were hiding in office. Too busy to come out or interact with clients. We often saw phone being hung up at front reception desk while staff were waiting on others. Staff not willing to go the extra mile and smile or interact with guests. Retrain them properly please! Huge disappointment! We usually use Mercure in other cities/countries and always enjoyed our stay. Young woman with long brown hair especially needs some manners on how to act and treat guests staying in hotel. We have pictures at different times when front desk was not occupied and can send if you’d like. So sad to give poor review but accommodation and breakfast were fine. You should see how different Sofitel next door is….a superb place.

Customer review rating 3.5/5

Jennifer B. Solo - Confirmed reviews ALL

The hotel is a frustrating mixture of things that are very good (the comfortable bed, the breakfast) and not very good at all (the extremely stark and uncomfortable room, the charmless loungebar area). The lift was extremely noisy, and as my room was close to it, I had to use earplugs to be able to sleep.

Customer review rating 5.0/5

Juan L. G. G. Couples - Confirmed reviews ALL

Very convenient location, comfortable Room and nice staff

Customer review rating 4.5/5

Ulrich A. Families - Confirmed reviews ALL

walking distance to restaurants, Münster, supermarkets and shopping + malls

Sehr geehrter Herr A., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Hôtel Mercure Strasbourg Centre. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Michèle

Customer review rating 3.5/5

Neftali T. Friends - Confirmed reviews ALL

I consider the hotel is well located. The staff is great with a client-oriented attitude. Rooms are Ok. Unfortunately, it was too noisy.

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Other web-users rate our hotel

  • 441 reviews 8.9/10 Location
  • 561 reviews 5.3/10 Room
  • 495 reviews 8.2/10 Service
  • 19 reviews 3.6/10 WiFi
  • 239 reviews 8.3/10 Breakfast
  • 219 reviews 3.4/10 Cleanliness
  • 179 reviews 2.7/10 Vibe
  • 126 reviews 3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.