Novotel Southampton Hotel 4 stars

Customer review rating 4.2/5 7,533 reviews

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Novotel Southampton
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+ 22 Services

Hotel extras

  • Central location, with plenty of nearby transport links, 1 km from Red Funnel Ferry Port

  • Leisure facilities, including gym, sauna and heated pool. Work area, Free Wifi, 32-inch TV

  • Wedding facilities capable of accommodating 330 guests

  • Elegant, modern restaurant, relaxed dining, Lavish hot breakfast buffet with pancakes

  • 10 meeting and banquet rooms, capable of holding 500 guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Electric car recharging units
  • Shoe shine machine
  • Currency exchange
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Sauna
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Novotel Southampton

1 West Quay Road
S015 1RA southampton
united kingdom

Tel: +442381072800

Fax: (+44)2380/222158

Check-in from 14h00

Check out up to 12h00

  • SOUTHAMPTON COACH STATION : 

  • By plane

    EASTLEIGH At 11.26km / 7 miles

  • By plane

    LONDON HEATHROW At 112.64km / 69.99 miles

  • By boat

    RED FUNNEL - TOWN QUAY At 1km / 0.63 miles

  • By car

    M 27 JUNCTION 3 At 4.83km / 3 miles

  • By train

    CENTRAL STATION At 0.4km / 0.25 miles

GPS :50.904846, -1.414687

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with Queen bed + convertible Sofa

  • Max. number of persons: 4
  • Area: From 21 / 226 sq ft
  • Business Desk
  • Bathroom products
  • Iron

Superior Room with Queen bed + convertible Sofa

Accessible room
  • Max. number of persons: 3
  • Area: From 21 / 226 sq ft
  • Business Desk
  • Bathroom products
  • Iron

Executive Room 1 Queen bed + convertible Sofa

  • Max. number of persons: 4
  • Area: From 21 / 226 sq ft
  • Business Desk
  • Bathroom products
  • Iron

MyRoom by Ady: Cruise and Heritage room.

  • Max. number of persons: 4
  • Area: From 21 / 226 sq ft
  • Business Desk
  • Bathroom products
  • Iron

MyRoom by Georgiana: Vintage Floral room

  • Max. number of persons: 4
  • Area: From 21 / 226 sq ft
  • Business Desk
  • Bathroom products
  • Iron

MyRoom by Agnieszka: Forest room

  • Max. number of persons: 4
  • Business Desk
  • Bathroom products
  • Iron
Rooms

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel. Closed down right now, pub is serving food.

Menu (PDF)

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 504

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
Novotel Southampton

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

7,533 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,205 reviews

Restfull stay

Customer review rating 5.0/5

Anonymous Business - 27/02/2021 Confirmed reviews ALL

very memorable night

near to my work

Customer review rating 4.5/5

Jon Business - 25/02/2021 Confirmed reviews ALL

I've stayed a few times at this hotel and always have a nice experience. The staff are very welcoming and helpful. I was upgraded to an executive room which was very comfortable. The hotel is located a few minutes walk to my work and i start very early in the morning. I don't drive so it is very useful for me to stay here sometimes when i'm working.

Dear Jonathan, Thank you for your kind comments. We are pleased you enjoyed your visit with us and hope we have the opportunity to welcome you back again in the future. Kind Regards Iwona Kowalczyk Novotel Southampton

Perfect!!!!

Customer review rating 5.0/5

Antuaneta Business - 23/02/2021 Confirmed reviews ALL

All perfect!!!!

Dear Antuaneta, Thank you for your excellent feedback, we are so pleased you enjoyed your recent stay and we look forward to welcoming you back soon. Kind Regards Iwona Kowalczyk
Customer review rating 3.5/5

Ross J. Business - 22/02/2021 Confirmed reviews ALL

Kept awake most of the night with the above guests that had more than 4 people in the room,and the guest next door to me that had an interleading door. Other than that clean room great service.

Well located

Customer review rating 5.0/5

Lee Business - 14/02/2021 Confirmed reviews ALL

Large room, very comfy bed.

Dear Lee P., Thank you for taking the time to leave this review. We are so pleased to see that you have enjoyed your stay. We hope to welcome you again soon. Kind regards Iwona Kowalczyk Novotel Southampton

Got it all

Customer review rating 5.0/5

Great S. Business - 12/02/2021 Confirmed reviews ALL

Very impressed well thought out rooms and great service

Dear Paul R., Thank you for your excellent feedback, we are so pleased you enjoyed your recent s. and we look forward to welcoming you back soon. Kind Regards Iwona Kowalczyk Novotel Southampton

Perfectly acceptable

Customer review rating 4.0/5

Joe Business - 12/02/2021 Confirmed reviews ALL

No problems. Friendly staff. Sensible covid procedures.

Dear Joe S., We very much appreciate your comments regarding your stay at the Novotel Southampton. It is always a pleasure to receive positive feedback. I will share your comments with our team and management, I hope we can welcome you back to Novotel Southampton in the future. Kind regards Iwona Kowalczyk Novotel Southampton

All the staff were very helpful

Customer review rating 5.0/5

Mr D. Families - 12/02/2021 Confirmed reviews ALL

The hotel as a whole was very nice and the staff were very pleasant and very helpful and would definitely return back to the hotel

Dear Ian d., This is such a wonderful review so thank you for taking the time to leave it. Myself and the team were so pleased to hear that we have left a positive mark on your stay. We really hope to welcome you back again soon. Kind regards Iwona Kowalczyk Novotel Southampton

Well located, best staff and the best stay

Customer review rating 5.0/5

Sammuel M. Business - 11/02/2021 Confirmed reviews ALL

I was well looked after with the team of staff, I felt welcomed it was a nice stay for me, their breakfast was the best

Dear Sammuel M., Thank you very much for taking the time to give us your feedback. It is such a pleasure to read that you felt welcome and that you enjoy our breakfast thanks to the team and I am sure they will be so happy to read your comment. We hope to see you really soon in our hotel. Kind Regards Iwona Kowalczyk Novotel Southampton

Situated in the heart of Southampton

Customer review rating 5.0/5

Anonymous Solo - 03/02/2021 Confirmed reviews ALL

Excellent stay, very clean and brilliant covid Protection. Helpful, friendly and polite staff. Big spacious rooms. Sanitizer station at each lift point . Comfortable bed and temperature with a great choice of tv channels. Room service was polite, quick and friendly. One thing I will say is room service is a little expensive. The £15 deluxe bar burger and fries looked more like a £4 McDonald's burger and fries. £12.50 for the breakfast was steep too. Considering normally would be a buffet breakfast, there was more plate then food. Had no orange juice and was near cold when it arrived. Also having a cup of coffee poured at the door rather then being given a small pot of coffee to make your own was disappointing. Over all I rate my stay 10 out of 10 as I wasn't there for the food. If I was to include food and my stay I would drop to an 8 out of 10 but the staff, the room and the stay its self was spot on.

Dear Richard J., We very much appreciate your comments regarding your stay at the Novotel Southampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am very sorry to see you disappointed regards the food prices and quality of drinks, Your observations have been noted and will be discussed during our usual meetings, so that improvements can be made. Thank you again for sharing your experience, and we hope to see you in near future Sincerely, Iwona Kowalczyk Novotel Southampton

Great staff.

Customer review rating 5.0/5

Benjamin H. Business - 02/02/2021 Confirmed reviews ALL

Friendly, kind and helpful staff are so important during a lock down because they're the only people you meet when you're working away. Thank you for making away more pleasant.

Dear Ben H., Thank you very much for taking the time to give us your feedback. It is such a pleasure to read that you felt welcome thanks to the team and I am sure they will be so happy to read your comment. We hope to see you really soon in our hotel. Kind Regards Iwona Kowalczyk Novototel Southampton

Good Stay, slightly confusing Booking.com sign in

Customer review rating 4.0/5

Capt R. P. Business - 24/01/2021 Confirmed reviews ALL

I originally booked for the Ibis Budget, in the same location, there was no note on the site, or when confirmation of booking came back, that this hotel was not in use. A sign on one door noted that MAIL should go to the Novatel hotel, so I went there to enquire. The hotel has made great efforts, better than many, to cater to its guests, and the staff were most helpful. The cost of parking was a little high at £10 per night, but that is only slightly above average nowadays. I can say that the rooms were good, but not exactly soundproof and I was kept awake until gone midnight by the guests next door when I had scheduled a wake at 04:00. The second night was much better. with only the heavy-footed guests above making noise. All in all, a good stay, during the lockdown, better than most of the hotels I have had to stay in this last year.

Dear Mr P., Thank you for taking the time to tell us about your stay at the Novotel Southampton and for your kind remarks about our hotel and staff. We are glad that you had a safe and enjoyable experience. Please allow me to apologise though, for the nuisance experienced at night, as well as if you were not informed of the complimentary upgrade to Novotel until your arrival. We will discuss your feedback with our teams so that these problems can be avoided in the future. We look forward to welcoming you back soon. Kind regards, Josue Poeira Guest Experience Manager

Convenient

Customer review rating 5.0/5

Jane S. Business - 24/01/2021 Confirmed reviews ALL

Staff are helpful, hotel is very clean.

Dear Jane Mary S., Thank you for your excellent feedback, we are so pleased you enjoyed your recent stay and we look forward to welcoming you back soon. Kind Regards Iwona Kowalczyk Novotel Southampton

Well lovated

Customer review rating 3.5/5

Eammon M. Business - 22/01/2021 Confirmed reviews ALL

Very cold room , got little sleep. Outside of that , helpful staff and a lovely clean room.

Dear Eammon M., We very much appreciate your comments regarding your stay at the Novotel Southampton. Please accept my full apology that air cooling system made for you inconveniences. Unfortunately our system need a little bit more time to catch up the right temperature whilst temperature outside is dropping off quite quick. It is such a pleasure to read that staff were helpful and about the room being lovely. I do hope see you once again in near future. Kind regards Iwona Kowalczyk Novotel Southampton

Very well accomadated

Customer review rating 5.0/5

Jay Business - 20/01/2021 Confirmed reviews ALL

10 out of 10

Dear Keith John G., We very much appreciate your comments regarding your stay at the Novotel Southampton. I am glad you enjoyed your stay with us. I hope the next stay as good just as the last one for yourself. I will pass your positive comments onto the right team. Kind Regards Benjamin Plumb Guest Relations Novotel Southampton

Very good stay

Customer review rating 5.0/5

R. Business - 18/01/2021 Confirmed reviews ALL

I stayed at NOVOTEL Southampton for one night due to essential travel for work. The entrance was clean and inviting (in this difficult time) and the staff were masked, helpful and cheerful. The room was extremely clean. There was still a choice for food of which I only required breakfast. The next morning, I was very surprised to answer the door (exactly on time) to a lovely lady, masked and gloved, with a tray of fresh breakfast, coffee and orange juice on crockery. I was expecting a takeaway bag so this was a fantastic surprise.

Dear Connie R., We very much appreciate your comments regarding your stay at the Novotel Southampton. I am glad you enjoyed your stay at the Novotel Southampton, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services especially with the enjoyment of your breakfast Sincerely, Benjamin Plumb Guest Relations
Customer review rating 4.5/5

Jep Business - 14/01/2021 Confirmed reviews ALL

Feels like home

Dear Jeffry S., Thank you for taking the time to tell us about your stay. It is always a pleasure to receive nice feedback about your stay., I am sure Josue will be happy to read it. We hope to see you soon in our hotel. Kind regards Iwona Kowalczyk Novotel Southampton

Cold room

Customer review rating 3.5/5

Chris F. Couples - 13/01/2021 Confirmed reviews ALL

The reception was fine and the hotel is clean but showing its age somewhat. The main issue was that the room was cold and the panel heater did little to alleviate this. The bed was comfortable but the duvet was a bit small so I got a cold back. Food was just about OK but acceptable under the current conditions but the cereal came with no milk.

Dear Chris F., We very much appreciate your comments regarding your stay at the Novotel Southampton. Please accept my full apology that air cooling system made for you inconveniences. Unfortunately our system need a little bit more time to catch up the right temperature whilst temperature outside is dropping off quite quick. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I do hope see you once again in near future. Kind Regards Iwona Kowalczyk Novotel Southampton

Too noisy

Customer review rating 1.5/5

Julian R. Business - 07/01/2021 Confirmed reviews ALL

I was kept awake all night by the noise of containers being shifted in the container yard opposite next to the police station. No sleep !

Dear Julian R., Thank you for taking the time to tell us about your experience at the Novotel Southampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am really sorry for the inconvenience caused by the noise. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We do hope, this experience will not deter you coming back to Novotel Southampton and hope that you will give us the opportunity to better serve you in the near future Kind regards Iwona Kowalczyk Novotel Southampton

Good hotel

Customer review rating 5.0/5

Mahamed G. Business - 04/01/2021 Confirmed reviews ALL

Good stay

Dear Mahamed G., We very much appreciate your comments regarding your stay at the Novotel Southampton. It is always a pleasure to receive positive feedback. I will share your comments with our Food & Beverage team regarding food and drinks. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iwona Kowalczyk Novotel Southampton

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