Novotel Frankfurt City

Novotel Frankfurt City 4 stars

Customer review rating (ALL Rating) 4.3/5 707 reviews

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Hotel extras

  • Ideally located for the Frankfurt Trade Fair and the main train station

  • Large rooms with Novotel Live'N'Dream bed and wi-fi

  • NOVO² lounge, bar and eatery - Chat and relax in a living room atmosphere

  • Family-friendly: Kid's Corner, family rooms and much more.

  • Meeting facilities for up to 250 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Frankfurt City

Lise-Meitner-Strasse 2
60486 FRANKFURT AM MAIN
Germany

  • S3 S4 S5 S6:  Westbahnhof

  • TRAM 17:  Kuhwaldstraße

  • By plane

    Frankfurt Airport At 17km / 10 miles

  • By car

    Westkreuz A648 Messe At 2km / 1 miles

  • By train

    Frankfurt West At 0km / 0 miles

  • By train

    Frankfurt am Main Hauptbahnhof At 2km / 1 miles

GPS:50.115482, 8.642122

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVO² RESTAURANT

We serve urban specialties from around the world in our air-conditioned restaurant. Our terrace is a popular place to enjoy good food and refreshing drinks when the weather is nice.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  707 reviews

TripAdvisor Rating  3.5/5  1,155 reviews

Nice location and nice stay

Customer review rating 4.5/5

Peter N. Business - Confirmed reviews ALL

The hotel is convenient to the main station and fair of Frankfurt. With the S-Bahn you are close basically to anything. The room was a standard Novotel quality and everything worked and the staff professional. Nice stay.

Dear Mr. N., Thank you for taking the time to rate our hotel. I am very pleased that you enjoyed it with us. Your positive feedback honours us very much and I will of course share it with the whole team. I hope that we may welcome you again soon and wish you all the best. Best regards, Lars Paschold Guest Experience Assistant

An average stay

Customer review rating 3.5/5

Maher A. Business - Confirmed reviews ALL

The staff and the service were pretty good, but was very disappointed by the dirty toilet and the empty shampoo dispenser in it

Dear Mr. A., thank you very much for your review. I am glad that your stay with us was mostly to your satisfaction. Please excuse that there were problems with the room cleaning. We will continue to make our staff aware that this is a top priority. I hope we will be able to welcome you again. Best regards, Lars Paschold Guest Experience Assistant

Good stay

Customer review rating 4.5/5

Pascal Business - Confirmed reviews ALL

Nothing particular

Dear Mr. L., Thank you for taking the time to rate us. I am very pleased that we were able to meet your expectations. I hope that we may welcome you back soon and wish you all the best and a wonderful time. Best regards, Lars Paschold Guest Experience Assistant

well located

Customer review rating 3.5/5

Anonym Business - Confirmed reviews ALL

The stay was good, the rooms were not so clean

Pleasant stay, friendly staff

Customer review rating 3.5/5

Anita Families - Confirmed reviews ALL

Our stay at the Novotel Frankfurt Hotel though short, was pleasant. The front office staff were very friendly and always ready to assist with anything we needed. Although our room wasn’t ready when we arrived prior to check in time, the staff made efforts to try and have it ready soonest possible. The room was a bit of a squeeze for a family of four but it was clean and the beds were comfortable. The breakfast buffet was average with the basic spread of warm and cold food. It’s also nice to see that they take children into consideration by providing games to entertain them in the lobby as well as little welcome gifts.

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Other web-users rate our hotel

  • 237 reviews 9/10 Location
  • 393 reviews 6.6/10 Room
  • 363 reviews 9/10 Service
  • 5 reviews 9/10 WiFi
  • 204 reviews 8.3/10 Breakfast
  • 177 reviews 6.6/10 Cleanliness

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