ibis Brugge Centrum 3 stars

Customer review rating (ALL Rating) 3.8/5 834 reviews

Best price
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Katelijnestraat, 65 A, 8000 BRUGGE, Belgium

Description

Hotel extras

  • In the heart of the historic centre

  • Restaurants and bars around the corner

  • Train station within walking distance

  • 24/7 bar with drinks and bites

  • Paid indoor parking available

Our accommodation(s)

Hotel location

ibis Brugge Centrum

Katelijnestraat, 65 A
8000 BRUGGE
Belgium

GPS:51.202169, 3.226601

Telephone
Fax +32 50 33 64 19

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

NovoMe by NOVOTEL

We're guided by a simple belief: your home is our home. Savour a delicious, balanced menu and carefully crafted drinks, in spaces that are designed around you it's the 'me' in Novo-me. Perfect if you're looking to unwind or connect.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  834 reviews

TripAdvisor Rating  4.0/5  2,931 reviews

No value for money

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

Other than the location, the facility is not up to standard and the staff from Novotel who help check-in were unfriendly. The standards of the room are not worth what we paid for our stay.

Dear Guests, Thank you for taking the time to share your feedback about your recent stay. We are pleased that you appreciated our hotel's location in the heart of Bruges. Our central position allows easy access to many attractions, shopping streets, and local restaurants. However, we regret that you found our facilities not up to standard. Our hotel is located in an ancient medieval building, combining modern design with historical architecture. We continuously work on maintaining and improving our property. Concerning the check-in experience, we apologize for any impression of unfriendliness. Although the reception services have moved to the Novotel hotel opposite us, we strive to maintain our commitment to warm and professional service. Your feedback about value for money is taken seriously, and we will use it to evaluate our offerings and pricing. We hope you will give us the opportunity to provide you with a more satisfying experience in the future. All the best for the new year. Petra DE MEYERE, General Manager

Mold was in the bathroom

Customer review rating 0.5/5

John Families - Confirmed reviews ALL

My kids had to stay in this room it was so dirty

Dear John, Thank you for taking the time to share your feedback. We sincerely apologize for the cleanliness issues you encountered during your stay. The condition you described does not reflect our usual high standards of cleanliness and maintenance. Our hotel, located in an ancient medieval building, typically offers a unique blend of modern design and historical architecture. We take great pride in maintaining our rooms to ensure guest comfort and satisfaction. Your comments about the bathroom and overall room cleanliness are being carefully reviewed with our housekeeping team. Rest assured, we are taking immediate steps to address these issues and prevent such occurrences in the future. Our goal is to provide a comfortable and hygienic environment for all our guests, and we regret that we fell short of this during your visit. We hope you will give us another opportunity to demonstrate our true standards of cleanliness and service in the future. Wishing you all the best for the new year. Petra DE MEYERE, General Manager

Location biggest plus

Customer review rating 2.5/5

Jo Couples - Confirmed reviews ALL

Plus: Great location downtown in Brugge. Beds were comfortable. Minus: Rooms are outdated. Only one powerplug in the whole room. There was no pride taken into cleaning the room, slightly dusty and dead musquito on wall. Heater was on 29c when we entered the room...

Dear Joel, Thank you for sharing your experience with us. We are pleased that you appreciated the comfort of our beds and recognized our great location in the heart of Bruges, making it easy to explore local attractions. However, we sincerely apologize for the condition of your room. We understand that a comfortable atmosphere is essential for a pleasant stay. The heating being set at an elevated temperature can be uncomfortable, and we will certainly look into this. Additionally, we are sorry to hear that cleanliness did not meet your expectations, as we strive to maintain high standards in our daily housekeeping routines. We recognize the importance of a clean and inviting environment for our guests. Finally, we are glad that you enjoyed our prime location, which allows for easy access to various bars and restaurants around the hotel. It would be a pleasure to have you return on another occasion. Best wishes for the new year, Petra DE MEYERE, General Manager

Well located

Customer review rating 3.0/5

Catherine L. Families - Confirmed reviews ALL

Price too high for a small room, no minibar or kettle, no services available in the hotel and the lift was broken for 2 days.

Brugge was lovely

Customer review rating 3.0/5

Derrick Families - Confirmed reviews ALL

Horrible room, but good location near centre and car park. Breakfast at Novotel was good.

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Other web-users rate our hotel

  • 1,183 reviews 9.3/10 Location
  • 1,399 reviews 3.3/10 Room
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  • 768 reviews 3.3/10 Comfort
  • 564 reviews 7.6/10 Breakfast
  • 409 reviews 4.1/10 Cleanliness
  • 366 reviews 1.8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.