ibis Southampton Centre

ibis Southampton Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 529 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • The hotel is located within 5 min walk from the Central Train Station (exit from platform 4).

  • Ideal location for cruise terminal (5-10min in taxi average cost £10 depending on the gate).

  • Onsite car parking with reduced rate of £10 per night for residents.

  • Coming for shopping? West Quay shopping centre and Ikea are 5min walk from the hotel.

  • 24/7 reception, free wifi, tea/coffee and hair dryer in room. Iron upon request from reception

Hotel location

ibis Southampton Centre

9 West Quay Road
SO15 1RA SOUTHAMPTON
United Kingdom

  • NATIONAL EXPRESS:  SOUTHAMPTON SOUTHAMPTON

  • By plane

    LONDON HEATHROW At 130km / 81.25 miles

  • By plane

    SOUTHAMPTON At 7.56km / 4.7 miles

  • By plane

    SOUTHAMPTON AIRPORT At 9.66km / 6 miles

  • By boat

    SOUTHAMPTON DOCKS At 0.5km / 0.31 miles

  • By car

    JUNCTION 3 At 5km / 3.13 miles

  • By train

    CENTRAL STATION At 0.02km / 0.01 miles

  • By train

    LONDRES WATERLOO At 112.64km / 70 miles

GPS:50.905441, -1.414061

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our guest reviews

Our guest reviews for
ibis Southampton Centre

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  529 reviews

TripAdvisor Rating  3.5/5  1,274 reviews

Well located

Customer review rating 4.0/5

John M. Families - Confirmed reviews ALL

Lovely hotel, comfortable and relaxed staff very helpful and friendly

Dear JOHN m., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Oliveira Ibis Southampton

Great location

Customer review rating 5.0/5

Patricia K. Couples - Confirmed reviews ALL

Very easy check in room clean and spacious good breakfast and easy parking

Dear Patrica K., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Oliveira Ibis Southampton

Clean, well-designed room and bathroom with everything a guest could want. I especially appreciated the non-slip bath with a high-powered shower.

Customer review rating 4.0/5

Graham J. Friends - Confirmed reviews ALL

All amenities were good and the staff helpful. Breakfast was ideal, but the evening meal was disappointing. which I understand was due to understaffing.

OK wasn't informed earlier of membership perks

Customer review rating 3.5/5

Dennis H. Families - Confirmed reviews ALL

Ok

Great lication. Know how to take care of cruise related guests

Customer review rating 4.5/5

Michael J. Couples - Confirmed reviews ALL

2 nights precruise

Dear MICHAEL J., It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Ricardo Oliveira Ibis Southampton

Ok

Customer review rating 3.0/5

Paula A. Families - Confirmed reviews ALL

It was ok apart from having to repair the curtains that were not clipped on the rail, fixing a light that wouldn’t work that had a loose bulb and straightening the TV! Also the bar is not very well stocked and closes early!!

Great location

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Good stay, left car while cruising and no problems at all. Staff friendly.

Dear ALISON K., Thank you for taking the time to leave this review. We are so pleased to see that you have enjoyed your stay. We hope to welcome you again soon. Kind regards Iwona Kowalczyk Ibis Southampton

Well Located, Great Stay

Customer review rating 5.0/5

Jon Couples - Confirmed reviews ALL

Handy for everything, friendly staff, perfect experience

Dear JONATHAN W., Thank you for taking the time to leave this review. We are so pleased to see that you have enjoyed your stay. We hope to welcome you again soon. Kind regards Iwona Kowalczyk Ibis Southampton

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Excellent check in, polite staff and clean room with amenities

Dear EVERETT M., Thank you for taking the time to leave this review. We are so pleased to see that you have enjoyed your stay. We hope to welcome you again soon. Kind regards Iwona Kowalczyk Ibis Southampton

Good location, very clean hotel, very friendly staff and lovely foid at a reasonable price...what's not to like

Customer review rating 5.0/5

Phyl O. S. Couples - Confirmed reviews ALL

Greeted by very friendly staff, especially Barry and Fran who looked after us vety well and nothing was a bother to them. Ideal location for those embarking on a cruise and you could walk to the port from the hotel. Very clean hotel and all staff adhered to the Covid protocol. Food was excellent and bery reasonably priced.

Dear PHYL O., Thank you for taking the time to leave this review. We are so pleased to see that you have enjoyed your stay. I will pass your comments on to Barry and Fran and the team. We hope to welcome you again soon. Kind regards Iwona Kowalczyk Ibis Southampton

Disappointed

Customer review rating 3.0/5

Pat L. Solo - Confirmed reviews ALL

I have stayed at Aberdeen and expected the same from Southampton. The rooms were not up to the standard and there was a bath with a shower which I could not use (shower only in Aberdeen). The restaurant was basic and I had to wait for my food, though the restaurant was not busy. Maybe there was a function on that night? The pie was heated with gravy over the top and a blob of potato which had been flattened, no effort was made at presentation. The staff were lovely and very helpful, but considering I paid twice the price for Southampton I would have expected at least the same standard as Aberdeen.

Good stay

Customer review rating 3.5/5

Deena B. Couples - Confirmed reviews ALL

Hotel clean , in good location, we did move rooms as it was very noisy, not sure what it was , think we were over the doors at the front of the hotel , but they moved us straight away into another room with was fine . Breakfast was excellent

Dear DEENA b., Thank you for taking the time to leave this review. We are so pleased to see that you have enjoyed your stay. We hope to welcome you again soon. Kind Regards Iwona Kowalczyk Ibis Southampton

Fabulous location for theatre

Customer review rating 4.0/5

Carol Friends - Confirmed reviews ALL

Staff pleasant and friendly. Room comfortable. Single beds small.

Dear CAROL S., The team and I very much appreciate your comments. We are so pleased that you had an enjoyable time during your stay with us and I am very sorry about the disappointment with the Beds. I hope we can welcome you back to Ibis Southampton in the future. Regards, Ricardo Oliveira Team Leader

Better than expected

Customer review rating 5.0/5

Kerry Couples - Confirmed reviews ALL

Lovely friendly welcome on arrival and everything explained well. Our room was on the top floor and the view when we opened the curtain was of the cruise ships. Really comfy bed and well equipped bathroom. One thing that this so called budget hotel had that many of the major brands do t do is provide biscuits to have with you coffee. I had been a bit worried about the noise as on the main road through Southampton but no need as the hotel has really good double glazings

Dear KERRY M., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Oliveira Team Leader

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Room fine. Only one towel for two people. Reception staff friendly. No hot water for duration of stay. Not ideal after a 5 hour drive. Asked if there were any rooms with electric showers as a back up but told no, no other option available. I'm a little shocked that you have 3 hotels on that site but have no back up for when the district water goes down. We waited until the last minute to check out but still no water so 18 hours plus without. Breakfast - told to arrive after 9.15 as there would be a large party in before this time. Did so to find no clean tables and nothing left. No bakery items. No hot chocolate in machine. No bread, staff member brought out more bread but it was frozen so could only be toasted. No bowls for the cereal. Asked the cook if could have more hot items to which I got a grumpy mumble and she went behind the counter. After waiting we got our cooked items however the hash browns that had just been cooked were still frozen in the middle. I informed Bruno who was very apologetic. He went off to inform the cook and we could hear stern words from the cook. Not very professional when guests can hear. Would not book breakfast again. Very disappointed with cost for what we received.

Customer review rating 4.0/5

Margaret E. Couples - Confirmed reviews ALL

Enjoyed stay but disappointed that our booking request had been overlooked

Dear MARGARET E., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am very sorry that your request for a room on the first floor was Overlook, I will talk to the team to make sure it doesn't happen again. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Ricardo Oliveira Team Leader

Amazing food

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Stayed at the Ibis a few times and I just have to say, I had some food from the new menu, cooked by Fran. And wow, cooked perfectly

Dear DAVID W., Thank you very much for your stay and your constructive comments. ., I am sure Fran will be happy to read it. I do hope we will see you once again in a near future. Sincerely, Ricardo Oliveira Team Leader

An ok stay

Customer review rating 3.5/5

Just C. Couples - Confirmed reviews ALL

Handy location for the cruise ports. Room ok. Breakfast ok but not replenished enough. Tables not cleaned when empty there was approx six tables available when we arrived but only one clean enough to sit at. Staff at reception were very good though.

As expected

Customer review rating 4.5/5

Ibbie Solo - Confirmed reviews ALL

Having stayed here many times, it was just as expected.

Dear DAVID W., Thank you for your kind comments. We are pleased you enjoyed your visit with us and hope we have the opportunity to welcome you back again in the future. Kind regards, Ricardo Oliveira Team Leader

Visit family

TripAdvisor rating 4.0/5

Tom M TripAdvisor review

Have stayed here a few times. Is convenient for shops and nightlife and close to family. Perfectly satisfactory for an overnight stay. No frills but it is good value for money. Car parking a bit expensive but we arrived on the train.

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