Mercure Paris Val de Fontenay Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 585 reviews

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Mercure Paris Val de Fontenay Hotel - Image 1
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Mercure Paris Val de Fontenay Hotel - Image 4
20, Avenue des Olympiades, 94120 FONTENAY SOUS BOIS, France

Description

Hotel extras

  • Terrace bar, access to patio

  • Room-service breakfast, lunch and dinner available.

  • 10 min to Paris-Gare-de-Lyon and 25 min to Disneyland via RER A La Défense

  • Break area, 11 meeting rooms

Our accommodation(s)

Hotel location

Mercure Paris Val de Fontenay Hotel

20, Avenue des Olympiades
94120 FONTENAY SOUS BOIS
France

GPS:48.85407, 2.488382

Telephone
Fax +33 1 49 74 88 90

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BLOOMA Oasis Urbaine

On sunny days, enjoy our indoor terrace to fully enjoy your meal in peace! Whatever the season, you can discover our "room service" menu.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  585 reviews

TripAdvisor Rating  3.9/5  326 reviews

Good location

Customer review rating 4.0/5

Liviu Business - Confirmed reviews ALL

Hotel is nice, staff are friendly. it's not a 9 or a 10 due to the restaurant prices which are too high for food quality.

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you found our hotel to be nice and our staff friendly. Your satisfaction is very important to us. We also appreciate your comments regarding the restaurant pricing. We understand that the value of a meal is key to your overall experience, and we will certainly take your feedback into consideration as we continue to review our offerings and ensure the best possible value for our guests. We hope to welcome you again in the future and provide you with an even better experience. Best regards, Enzo and all the Mercure Val de Fontenay team

Noisy hotel next to motorway = bad nights sleep

Customer review rating 2.0/5

David Solo - Confirmed reviews ALL

noise insulation was inadequate for a hotel next to a motorway, even with ear plugs, traffic noise could be heard all night

Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the disturbance caused by traffic noise during your stay. We understand how important a quiet and restful environment is, and we regret that the sound insulation did not meet your expectations, even with earplugs. For future stays, please feel free to let us know your preference for a quieter room, and we will do our best to accommodate your request. We are constantly striving to improve our guest experience, and your feedback is valuable in helping us achieve that. We hope to have the opportunity to welcome you again and provide a more comfortable stay. Best regards, Enzo and all the Mercure Val de Fontenay team

Same high standards as usual

Customer review rating 5.0/5

Susan R. Couples - Confirmed reviews ALL

Second time staying in this hotel. Came back as last time everything as we wanted.

Dear Susan R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Val de Fontenay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Super! Plus fantastic location

TripAdvisor rating 5.0/5

amandalindley Families - TripAdvisor review

Superb stay here with my adult daughter December 2024. We caught an uber from Charles de Gaulle (cost around £40) Check in was swift, very polite staff and beautiful lobby area, modern fresh and clean. Our room was on second floor, spacious, very very high standard of cleanliness and well equipped with teas/coffee. Mini fridge in room also. Bathroom was large, good lighting and great shower. Room was warm and quiet, with comfortable beds. Location absolutely fantastic, you literally could not be any closer to the metro station, we went into central Paris one day, and Disney the next, door to door! Breakfast was lovely too, fresh, hot and lots of choice continental style, scrambled eggs were delicious! I would recommend this hotel, and would return with no problems at all.

2 nights on a business trip

TripAdvisor rating 3.0/5

Nenna1978 Business - TripAdvisor review

The hotel seems to be recently renewed. Lobby is quite big and has a young touch, it’s nice to have a beer with the colleagues there. Food at dinner lacked of salt and other two colleagues complained about their salad (the pumpkin in it seemed to be not well cooked) Breakfast not very satisfying with few sweets and more choice for those who don’t need an international breakfast. Room was ok except for the moquette which didn’t smell good (same issue of most of the places which still have it) Personnel not comfortable speaking english. Can not say anything about the location since I chose it because of the proximity to the place of an event.

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Other web-users rate our hotel

  • 224 reviews 8.3/10 Location
  • 346 reviews 7.2/10 Room
  • 396 reviews 8.6/10 Service
  • 7 reviews 3.5/10 WiFi
  • 155 reviews 6/10 Breakfast
  • 140 reviews 7.8/10 Cleanliness
  • 15 reviews 3.9/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.