Novotel Brugge Centrum 4 stars

Customer review rating (ALL Rating) 4.4/5 1,065 reviews

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Novotel Brugge Centrum - Image 1
Novotel Brugge Centrum - Image 2
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Novotel Brugge Centrum - Image 4
Katelijnestraat 65B, 8000 BRUGGE, Belgium

Description

Hotel extras

  • Modern, spacious rooms, perfect for all family needs

  • Creative, gourmet cuisine inspired by local product

  • Outdoor heated swimming pool, open from April to October

  • Varied and healthy all-you-can-eat buffet breakfast

  • Nearby, affordable parking in Bruges city centre

Our accommodation(s)

Hotel location

Novotel Brugge Centrum

Katelijnestraat 65B
8000 BRUGGE
Belgium

GPS:51.201848, 3.227073

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

NovoMe

We're guided by a simple belief: your home is our home. Savour a delicious, balanced menu and carefully crafted drinks, in spaces that are designed around you it's the 'me' in Novo-me. Perfect if you're looking to unwind or connect.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,065 reviews

TripAdvisor Rating  4.0/5  20 reviews

Excellent stay

Customer review rating 4.5/5

Jim M. Couples - Confirmed reviews ALL

A couple of nights in this well-located and comfortable hotel. Friendly, helpful staff, good food and drink.

Dear Jim, Thank you very much for this kind review of your recent stay. It brings us immense pleasure to know that your stay at Novotel Brugge Centrum was memorable. We are delighted that the comfort of our rooms and the friendliness of our team contributed positively to your time with us. Our staff is dedicated to providing a welcoming and helpful service, and we're glad this was evident during your visit. Finally, it is great that our culinary offerings left a positive impression. Our Novo-me concept is designed to provide delicious, balanced menus in a home-like atmosphere, and we're happy you enjoyed it. We look forward to seeing you again soon. Best regards, Petra DE MEYERE, General Manager

My first time staying in Novotel and was very impressed.

Customer review rating 5.0/5

Teresa R. Friends - Confirmed reviews ALL

The staff extremely helpful. Cleanses was very good.

Dear Teresa, We would like to thank you for this review about your recent experience in our hotel. We're thrilled to hear that your stay with us was memorable. We are delighted that you found our team to be extremely helpful and that the cleanliness of our hotel met your high standards. We strive to maintain impeccable hygiene and provide supportive customer service, so your comments are truly encouraging. However, we have noted your comments regarding the variety of fresh fruit offered at our breakfast buffet. We always aim to provide a wide selection of fresh and healthy options for our guests, and your feedback is invaluable for us to enhance our breakfast experience. Nonetheless, we hope the overall quality of our breakfast selections, including our waffles made on the spot, contributed positively to the start of your day. We hope to have the pleasure of welcoming you back on a future visit. Best wishes, Petra DE MEYERE, General Manager

Nice stay

Customer review rating 5.0/5

B Solo - Confirmed reviews ALL

My overall experience was great! Location in a walking distance to city center and main station. Room was clean and comfortable, breakfast was nice, service was good too. Would definitely consider coming back.

Dear Batari, Thank you very much for your kind review. We are truly pleased that your stay with us left such a wonderful impression. We are delighted that you appreciated the pristine cleanliness of our rooms, the wide variety of options and the freshness of our breakfast offerings, as well as the attentive and courteous service provided by our team. It is wonderful to know that you found our central location convenient for exploring the historic beauty of Bruges and that the comfort of your room contributed to a memorable visit. Our commitment to providing a top-notch guest experience is reflected in our newly renovated facilities, and we're glad you enjoyed the modern amenities and the heated seasonal outdoor pool. We look forward to welcoming you back on your next visit to Bruges. Kind regards, Petra DE MEYERE, General Manager

No faults

TripAdvisor rating 5.0/5

miffythevampirebat Couples - TripAdvisor review

I booked with a chain as we were flying in exceptionally late and had to get a coach so wanted some security that we could book in. The check in process was great and the hotel has just been done up so is in excellent condition. The room was a great size and the bed really comfy. Apparently there is a pool but I didn't want to seek it out. The hotel is well located in between the station and the centre which worked well for us. The ibis is exactly opposite. They had a luggage room to hold our suitcases so we could explore before the flight back. Really liked the small fridge in the room which meant we could keep our own snacks cold. Would definitely come back

Dear Guest, Thank you for this great review. We are thrilled to hear that your stay at Novotel Brugge Centrum met your expectations and provided you with the comforts and amenities you needed for a memorable visit. We are delighted that you appreciated the efficient check-in process, our hotel's fresh and updated condition following our extensive renovations, and the ample size of your room. It is wonderful that you found the bed to be exceptionally comfortable, ensuring a good night's sleep. Your comments on the convenient location, between the station and the city center, and the fridge in your room for keeping snacks cool, are greatly valued. Moreover, we're pleased that our luggage storage service contributed to a more enjoyable exploration of Bruges before your departure. While you didn't have the chance to experience our heated outdoor pool this time, we hope it will be a highlight for you during any future stays. We look forward to welcoming you back soon. Kind regards, Petra DE MEYERE, General Manager

Does what it says on the tin !

Customer review rating 4.0/5

Kelly Couples - Confirmed reviews ALL

This hotel is very close to the canals and is in the historical part of Brugge. Our room was modern and clean but airless and poor quality pillows. disappointingly workmen working on the hotel building works started using a grinder at 745 which woke us up. Breakfast was ok, some items were gone if you didn’t get there early enough and not replaced. The toaster didn’t work so had crispy bread.

Dear Kelly, We would like to thank you for this review about your recent experience in our hotel. We are pleased that you found the room to be modern and clean, showcasing our recent renovations and commitment to providing a comfortable and inviting atmosphere. We regret that you experienced some discomfort due to the room ventilation and the pillows did not meet your satisfaction. Additionally, we understand that the disturbance caused by workmen in the early hours was not conducive to a restful start to the day and apologize for the inconvenience. We also acknowledge the shortcomings during breakfast and apologize for the issues with the availability of certain items and the malfunctioning toaster. These points will be taken into consideration as we continually strive to enhance our guest experience. Nonetheless, we hope you were able to appreciate our hotel's prime location in the historical part of Bruges, conveniently close to the canals and within walking distance to many attractions. We hope to have the pleasure of welcoming you back on a future visit. Best wishes, Petra DE MEYERE, General Manager

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Other web-users rate our hotel

  • 1,070 reviews 9.4/10 Location
  • 1,113 reviews 7/10 Room
  • 785 reviews 9/10 Service
  • 12 reviews 9.4/10 WiFi
  • 660 reviews 8.6/10 Breakfast
  • 424 reviews 7.5/10 Cleanliness
  • 6 reviews 1.2/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.