Mercure Hotel Amsterdam Centre Canal District 4 stars

Customer review rating 4.3/5 5,763 reviews
Mercure Hotel Amsterdam Centre Canal District
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+ 16 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • In the heart of the centre and canal district

  • Ideal for both business and leisure

  • Direct connection to Amsterdam Central Station and RAI

  • Many restaurants and sights within walking distance

  • Daily breakfast buffet and refreshments in the bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parkingPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Beach and water sports
  • Jogging track
Business services
  • 1 meeting room(s)
  • Copy/print service available
Information message

Payments can only be done by credit or debit card (debit card only at check-in). We do not allow cash payments.

Hotel location

Mercure Hotel Amsterdam Centre Canal District

Noorderstraat 46
1017 TV
amsterdam
netherlands

Check-in from 14h00

Check out up to 12h00

  • Metro 52 :   52 Vijzelgracht

  • By plane

    AMSTERDAM SCHIPHOL At 15km / 9.32 miles

  • By plane

    LELYSTAD At 56km / 34.8 miles

  • By plane

    ROTTERDAM ZESTIENHOVEN At 68km / 42.26 miles

  • By plane

    ROTTERDAM ZESTIENHOVEN At 68km / 42.26 miles

  • By boat

    AMSTERDAM CENTRAL STATION At 2.2km / 1.37 miles

  • By helicopter

    SCHIPHOL HELIPAD At 15.8km / 9.82 miles

  • By car

    A10 RING EXIT S109 RAI At 6km / 3.75 miles

  • By car

    A10-E22 RINGEXIT S106 OSDORP At 6.5km / 4.06 miles

  • By car

    A2-E35 EXIT S110 AMSTEL At 5.5km / 3.44 miles

  • By train

    AMSTEL STATION At 3.5km / 2.17 miles

  • By train

    CENTRAAL STATION At 2.2km / 1.37 miles

  • By train

    RAI STATION At 3.1km / 1.93 miles

  • By train

    WTC ZUID STATION At 3.3km / 2.05 miles

GPS :52.360944, 4.893435

Our accommodations

Choose the room that meets your requirements from the room categories on offer. Select from our range of comfortable Classic rooms with a view out over the traditional Amsterdam houses.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 12
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Classic Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 11
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Classic Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 10
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Privilege Room, 1 double bed

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine
  • Mini bar with free soft drinks(...)

Privilege Room, twin beds

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine
  • Mini bar with free soft drinks(...)

Classic Room with 3 single beds

  • Max. number of persons: 3
  • Area: From 17
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

MyRoom by Ed: Learn to bike like a local.

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Our restaurants and bars

BOUTIQUE BAR

Photo non contractuelle / Strictly non binding

Bring your day to a perfect end with a drink in one of the relaxing armchairs in the bar. The barman will mix you the cocktail of the day every day from 5 pm.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 25

  • Maximum capacity: 12 people

Find out more

Our guest reviews for
Mercure Hotel Amsterdam Centre Canal District

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,763 reviews

tripadvisor

TripAdvisor Rating 4.0/5

951 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

poor check in experience

Customer review rating 4.3/5

Louise H. Business - 11/02/2020 Confirmed reviews ALL

Despite checking in online in advance of arrival, our key was not ready. Worse, we were then given a key to a room already occupied by someone else....a clear security breach. Moreover, despite empty reception, three employees busy entertaining themselves failed to greet us in any way or offer to help with luggage, despite one of our party having a broken shoulder and clearly handicapped

Dear Louise H., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I understood from our Front Office Manager that you are already in contact with her via email. It was not a normal practice for us and please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have understood that we have offered you a gesture of reconciliation as well. Hopefully you are looking back at a great time in Amsterdam and in our hotel as well. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Great location. Lovely, friendly employees.

Customer review rating 4.3/5

Anonymous Business - 11/02/2020 Confirmed reviews ALL

Very happy. Repeat business guest.

Dear Mr M., Thank you for taking the time to answer our questionnaire! We are glad that you enjoyed your stay and happy to see that you are one of our regular guests. I did notice your comment that you would like to have a fresh water refill place. I do want to point out that the water in Amsterdam is of an exceptional quality. You can drink water from the tap! Furthermore you indicated some issue with your details upon check in. Please let me know what exactly happened. I can discuss this with our Reception Manager, so she can prepare a better arrival for you. Many thanks and we hope to see you soon! Regards, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Prima

Customer review rating 4.3/5

Annette Business - 09/02/2020 Confirmed reviews ALL

Prima

Beste Annette, Bedankt dat u de tijd heeft genomen om uw feedback te geven. Ik lees een prima en dat is natuurlijk op meerdere manier te lezen. Een prima is dan voor ons meer een 'oké'. Mocht u tips hebben over hoe we uw verblijf naar een 'perfect' kunnen krijgen, dan vernemen we dat heel graag! Bedankt voor uw verblijf in ons hotel en graag tot een volgende keer! Met vriendelijke groet, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Well located but quiet hotel

Customer review rating 4.3/5

Mike L. Friends - 05/02/2020 Confirmed reviews ALL

I have nothing but good things to say about this hotel. Its perfectly located on a side street, so you are away from the hustle and bustle of busier roads. This meant we were able to get a good nights sleep but we were in touching distance of everything we needed

Dear Mike, Thank you for taking the time to fill out our questionnaire an for the great review of our hotel! It's a pleasure to read. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Good hotel pleasant area

Customer review rating 4.3/5

Anonymous Couples - 04/02/2020 Confirmed reviews ALL

Enjoyed the stay nice breakfast. Good room and central to the areas within the city we wanted to visit.

Dear Chris, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again the next time you're in Amsterdam! Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Great hotel staff

Customer review rating 4.3/5

Steven M. Couples - 01/02/2020 Confirmed reviews ALL

Everyone was extremely pleasant and helpful especially front of house staff, I think his name was azmad (apologies if this is wrong) he was very happy and talkative and explained everything perfectly. Everyone said hello and looked happy to be in their jobs. Hotel was clean. Bed was comfy and had everything that we needed for the price. Very happy with our stay and would highly recommend.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I think it was Abdi to whom you spoke. I am sure that this feedback will serve as an encouragement to him and all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Very well located

Customer review rating 4.3/5

Fivi Business - 31/01/2020 Confirmed reviews ALL

Easy and friendly but the room was very small and badly positioned between the lift, the stairs and over the front door. It was surp[risingly quiet but as it was late Jan, the hotel was probably not full. I bumped into room furniture frequently. Give quietness, I would have thought a bigger room, which they have, would have been possible

Dear FiVi, Thank you for taking the time to share your feedback. We took note of your remarks and update your personal profile with the request for a more quite located rooms. Thanks for letting us know. We hope to welcome you back to our hotel soon! Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Functional room, comfortable with pleasant furnishings, helpful staff, well situated for easy access to all local amenities

Customer review rating 4.3/5

Stevec Business - 30/01/2020 Confirmed reviews ALL

Very pleasant stay, staff were helpful and pointed out local tourist spots and provided a map. I was here on business but managed to get about a bit and the local shops and restaurants are a stones throw away. I shall return and likely to use this as a base to explore, further particularly the parks and museums.

Dear SteveC, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Adequate stay

Customer review rating 4.3/5

Aidan G. Friends - 29/01/2020 Confirmed reviews ALL

Clean environment Welcoming staff Location not the best, but ok. Housekeeping came too early around rooms while we were sleeping.

Dear Mr. G., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Perfect for a first timer in Amsterdam

Customer review rating 4.3/5

Chris T. Families - 29/01/2020 Confirmed reviews ALL

Me and my family were extremely happy with our stay at the Mercure. Great location which was within walking distance to places we wanted to visit and the M52 was just a couple of minutes walk from the hotel. Staff were very helpful with any queries we had. Breakfast was beautiful! I highly recommend the Mercure Hotel Amsterdam Central Canal District to anyone considering on visiting Amsterdam.

Dear Chris, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and i'll make sure to share your words with the team. We hope to see you again the next time that you are staying in Amsterdam. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Welcoming, friendly staff, nie hotel, good location

Customer review rating 4.3/5

Norman Couples - 29/01/2020 Confirmed reviews ALL

We were made welcome from the outset, the room was comfortable and every aspec of the service was good

Dear Norman, Thank you very much for giving us the full 100% score. This was our aim of your stay and we are glad to read that we have succeeded. Thank you for staying with us and we hope to see you back the next time you visit Amsterdam. Regards, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Quiet location in centre canal district. Within short walk to all sight, or can use public transport (Metro, trams) close by.

Customer review rating 4.3/5

M B. Friends - 27/01/2020 Confirmed reviews ALL

Beautiful hotel living up to its 4 stars. Attentive staff. Room was stylish, comfortable, spotlessly clean. Quiet room and comfortable beds. Breakfast was fantastic, from freshly squeezed juices, fresh fruits cereals, cooked breakfast choices. Also continental choices (ham, salami) a whole cheese board, several different breads, freshly baked croissants, pan au chocolates etc.

Dear M B., Thank you very much for giving us the full 100% score. This was our aim of your stay and we are glad to read that we have succeeded. It's a pleasure to read your review and I'll make sure to share your words with our team. Thank you for staying with us and we hope to see you back the next time you visit Amsterdam. Regards, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Accueil parfait

Customer review rating 4.3/5

B. Couples - 27/01/2020 Confirmed reviews ALL

Nice hotel very typical from Holland Extrem kindness from the front desk for our 30th anniversary Thank you SO MUCH

Cher B., Merci beaucoup de nous avoir donné le score complet de 100%. C'était notre objectif de votre séjour et nous sommes heureux de lire que nous avons réussi. Je ferai en sorte de partager vos mots avec notre équipe. Merci de rester avec nous et nous espérons vous revoir la prochaine fois que vous visiterez Amsterdam. Cordialement, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

great location, quiet & comfortable

Customer review rating 4.3/5

Stephen Couples - 26/01/2020 Confirmed reviews ALL

relaxed atmosphere, quiet & comfortable

Dear Stephen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and I have shared your remark with Abdi from reception. It is always a pleasure when names are mentioned in a review! We hope to see you again very soon. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District
Customer review rating 4.3/5

Eva S. Couples - 26/01/2020 Confirmed reviews ALL

Wasn’t to happy upon check-in when my room number was said at loud by FD rep. Well not end of the world. Having tourism background experience I am sensitive to details in such areas.

Dear Guest, Thank you for taking the time to share your feedback. I have shared your comment with the team, so we can work on it. We hope to welcome you back to our hotel very soon! Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Good stay

Customer review rating 4.3/5

I C. Couples - 26/01/2020 Confirmed reviews ALL

Rooms were clean and comfortable. Location was good except for access to the airport express bus. The walk to the bus stop is fine with no baggage but we had duffel bags which were heavy. Otherwise we walked to central station area, museum district, Anne Frank museum, red light district., market area. We only had one meal at the Mercure which was buffet breakfast. This was very tasty and well attended to by staff. All staff interactions were pleasant and they were very accommodating. The wifi was sometimes spotty but not a huge issue.

Dear I C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay! I saw your comment about the airport shuttle bus. This is not the most convenient way to travel to the airport with luggage. A taxi is the best way, otherwise from Schiphol to Amsterdam Zuid train station and from the same station trake subway 52 towards Amsterdam Noord and stop Vijzelgracht. From here it's only a short walk to the hotel. Perhaps for the next time! We hope to see you again very soon. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Great location and service

Customer review rating 4.3/5

Tatiana Friends - 25/01/2020 Confirmed reviews ALL

Thank you

DУважаемые Татьяна и Ирина! спасибо за заполнение нашего опроса. Очень приятно читать, что вы хорошо провели время. Спасибо, что выбрали нас, и мы с нетерпением ждем встречи с вами в следующий раз! С уважением, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Great Location

Customer review rating 4.3/5

Michele Couples - 22/01/2020 Confirmed reviews ALL

Short walk to Old Church. Bed comfortable, breakfast was nice selection and plenty of it. Staff very helpful and courteous. Nice bar for an evening relax

Dear Michele, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. We also took note of your feedback and I will share this with our team so we could improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Great Location with all needs close by

TripAdvisor rating 4.0/5

Penny E 22/01/2020 TripAdvisor review

This place was our last stop before heading home. The hotal was fantastic, great service and close to trains and trams and in a quiet and safe location. Although a few stairs to get to our room is was clean and fresh and the family room was good for the 3 of us. Easy walk to resturants and Van Goh.

Dear Penny E, Thank you very much for giving us the full 100% score. This was our aim of your stay and we are glad to read that we have succeeded. I'll make sure to share your words with our team. Thank you for staying with us and we hope to see you back the next time you visit Amsterdam. Regards, Wiebe Bos General Manager
Customer review rating 4.3/5

Lotta Couples - 20/01/2020 Confirmed reviews ALL

We had a pleasant stay at Mercure Hotel Amsterdam Canal District. + Room was tidy and had a very nice style. + Breakfast was versatile with many nice details from orange juicer to warm coffee cups and dutch pottery - Room and hotel interiors were worn out. The walls and the floors do need a quick uplifting, and the bathrooms a better heating & ventilation - Lack of hooks in the room. Space was limited so it would have been handy to have more options where to hang towels, bathropes, clothes and handbags - Lack of easy recycling options. Room included only one trash bin for all garbage.

Dear Lotta, Thank you for taking the time to share your feedback. We took note of the feedback and will take it into account in the future renovation. At the moment we are doing small improvements in the rooms such as changing carpets and little paint jobs. We hope to welcome you back the next timne that you are staying in Amsterdam! Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District
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