Customer review rating 4.3/5 5,950 reviews
ALLSAFE approved hotel
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In the heart of the centre and canal district
Ideal for both business and leisure
Direct connection to Amsterdam Central Station and RAI
Many restaurants and sights within walking distance
An ALLSAFE by NSF Euro Consultants S.A. certified hotel.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
Choose the room that meets your requirements from the room categories on offer. Select from our range of comfortable Classic rooms with a view out over the traditional Amsterdam houses.
Bring your day to a perfect end with a drink in one of the relaxing armchairs in the bar. The barman will mix you the cocktail of the day every day from 5 pm.
Number of meeting rooms: 1
Maximum size: 25 m²
Maximum capacity: 12 people
100% genuine reviews from our guestsFind out more
Very good location; nice hotel; very friendly employees
Victoria Solo - 12/10/2020 Confirmed reviews ALL
I loved my stay there and will definitely stay there again when i come back. There is only one thing that could be improved: the eating in the room .. it was a bit chilly even with the heating
Several serious inconveniences during stay
Johan Couples - 05/10/2020 Confirmed reviews ALL
Unfortunately we experienced several inconveniences during our stay in Mercure Hotel Noorderstraat Amsterdam. We face the following sequence of dissatisfying events (in order of time): - Remote control did not work; it appeared to have only 1 battery. It took the reception appr. 30-45 minutes to find a solution. - The toilet (room 232) made a lot of bubbling noise and the water level raised as a result of bathroom activitities in neighboring rooms. - The toilet water raised even more after a 'small service' flush done by our self; fortunately there was no overrun of water yet, but the toilet could not be used. - When we called the reception employee he confirmed we could not stay in the room because of teh toilet flushing problem. Although we were ready to go to sleep, we had to change room. - The reception could not easily offer us an alternative room. After a lot of searching in the system and fysically looking together for rooms, we ended up in a much smaller room (room 124?) with a much smaller bed (queen size) than we booked (king size). - Because it was late and we wanted to go to sleep, we accepted this downgrade. We had to move all our stuff to the new room, while already fully prepared for the night! - After installation in this smaller room, it appeared that bathroom sink did not run empty after a first handwash. The 'sink-stopper' was stuck and could not easily be lifted / removed. - Again we had to call for the reception employee, who had to manually remove the sink-stopper in order to empty the sink. - We did not get anything offered to compensate the several serious inconveniences experienced during this ' leisure night' in Amsterdam. We were offered ' a free beer' , but obviously we only wanted to go to sleep. - Also the next morning at check-out we did not get anything offered as a compensation, like eg. room rate credit, free parking, ..... I only received email address to register complaint :-( !! Needless to say we still expect compensation from Mercure / Accor.
Stephen Friends - 05/10/2020 Confirmed reviews ALL
At 1am. We woke up to our room flooded, from the toilet over flowing. Contaminated water all over the floor. And we only got relocated another room. We was expecting a full refund ?
Lovely stay near the city center of Amsterdam
Martyna Couples - 27/09/2020 Confirmed reviews ALL
Staff was very welcoming, enthusiastic and helpful. All information provided upon check in. Room was extra clean and well designed. Breakfast was delicious as well. It was an enjoyable experience and most importantly, a safe stay. We will definitely come back on our next visit in Amsterdam. Thank you for your hospitality. :)
Great location, Great staff
Iain M. Couples - 15/09/2020 Confirmed reviews ALL
We had a great stay at the Mercure. Xadim greeted us when we arrived and was very welcoming and enthusiastic. He had a lot of local knowledge and was very helpful.
Our most recent 20 reviews
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