Mercure Hotel Amsterdam Centre Canal District 4 stars

Customer review rating 4.3/5 5,852 reviews
Mercure Hotel Amsterdam Centre Canal District
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+ 16 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • In the heart of the centre and canal district

  • Ideal for both business and leisure

  • Direct connection to Amsterdam Central Station and RAI

  • Many restaurants and sights within walking distance

  • Daily breakfast buffet and refreshments in the bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parkingPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Beach and water sports
  • Jogging track
Business services
  • 1 meeting room(s)
  • Copy/print service available
Information message

Due to the current situation, we inform you that our hotel is temporarily closed. For upcoming reservation, the hotel has made all necessary arrangements for your reservation to be transferred to one of our sister hotels and will contact you directly.

Hotel location

Mercure Hotel Amsterdam Centre Canal District

Noorderstraat 46
1017 TV
amsterdam
netherlands

Check-in from 14h00

Check out up to 12h00

  • Metro 52 :  52 Vijzelgracht

  • By plane

    AMSTERDAM SCHIPHOL At 15km / 9.32 miles

  • By plane

    LELYSTAD At 56km / 34.8 miles

  • By plane

    ROTTERDAM ZESTIENHOVEN At 68km / 42.26 miles

  • By plane

    ROTTERDAM ZESTIENHOVEN At 68km / 42.26 miles

  • By boat

    AMSTERDAM CENTRAL STATION At 2.2km / 1.37 miles

  • By helicopter

    SCHIPHOL HELIPAD At 15.8km / 9.82 miles

  • By car

    A10 RING EXIT S109 RAI At 6km / 3.75 miles

  • By car

    A10-E22 RINGEXIT S106 OSDORP At 6.5km / 4.06 miles

  • By car

    A2-E35 EXIT S110 AMSTEL At 5.5km / 3.44 miles

  • By train

    AMSTEL STATION At 3.5km / 2.17 miles

  • By train

    CENTRAAL STATION At 2.2km / 1.37 miles

  • By train

    RAI STATION At 3.1km / 1.93 miles

  • By train

    WTC ZUID STATION At 3.3km / 2.05 miles

GPS :52.360944, 4.893435

Our accommodations

Choose the room that meets your requirements from the room categories on offer. Select from our range of comfortable Classic rooms with a view out over the traditional Amsterdam houses.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 12
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Classic Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 11
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Classic Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 10
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Privilege Room, 1 double bed

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Mini bar with free soft drinks
  • Bathrobe

Privilege Room, twin beds

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Mini bar with free soft drinks
  • Bathrobe

Classic Room with 3 single beds

  • Max. number of persons: 3
  • Area: From 17
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

MyRoom by Ed: Learn to bike like a local.

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Our restaurants and bars

BOUTIQUE BAR

Photo non contractuelle / Strictly non binding

Bring your day to a perfect end with a drink in one of the relaxing armchairs in the bar. The barman will mix you the cocktail of the day every day from 5 pm.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 25

  • Maximum capacity: 12 people

Find out more

Our guest reviews for
Mercure Hotel Amsterdam Centre Canal District

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,852 reviews

tripadvisor

TripAdvisor Rating 4.0/5

959 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Comfortable

Customer review rating 4.3/5

Christine Families - 26/03/2020 Confirmed reviews ALL

The concierge's were very knowledgeable. Our experience with you was tempered by all the COVID-19 shut-downs.

Dear Christine, Thank you for taking the time to share your feedback. What an unfortunate situation for your trip in our lovely country. Travelling so far to encounter this must be a massive disappointment on your stay. Hopefully we my welcome you back in the future to enjoy and experience our country and city in full swing. We wish yo all the B. and in good health! Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Well located but uninspiring with a rather small room and very expensive parking and breakfast

Customer review rating 4.3/5

Martin G. B. Business - 20/03/2020 Confirmed reviews ALL

Check in did not advise me that paying in euros would cost 3% extra when my credit card allows me to pay without extra costs. The room was very small in relative terms to my other many stays in the groups hotels throughout France. The parking at 50 euros per night on top off the room rate and breakfast (reduced to 19 euros each ) made this a very expensive 2 night stay and we would not stay there again. The bed was very comfortable and the breakfast staff friendly. I have also noticed that the points I was saving up on my classic membership card have been cancelled off for some reason. With the virus we cannot expect to be travelling very much this year but I would have expected to be able to save up all the points for future use.

nice room

Customer review rating 4.3/5

K. Business - 19/03/2020 Confirmed reviews ALL

nice room Good location in hotel but No water in the refrigerator on the first day and Who ate Nespresso One was empty as soon as I entered the room

Dear K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay. I saw your remarks of the upgrade that wasn't given. You have stayed in one of our privilege rooms. This is actually the highest room category in our hotel. If I see it correctly, you had booked a standard room. This means you did receive an upgrade. Clearly we didn't inform you correctly about it. My apologies for that. The room you had normally have amenities in the minibar and Nespresso cups. That was not their apparently like it should. My apologies as well. I will discuss this with the team to prevent it from happening again in the future. Thank you for staying with us and hopefully we may welcome you back in the near future. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Flawless finish

Customer review rating 4.3/5

Jamie Friends - 19/03/2020 Confirmed reviews ALL

Clean and tidy

Dear Jamie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Well located

Customer review rating 4.3/5

Anonymous Families - 17/03/2020 Confirmed reviews ALL

Good stay, friendly

Dear Anonymous, Thank you very much for giving us the full 100% score. This was our aim of your stay and we are glad to read that we have succeeded. Thank you for staying with us and we hope to see you back the next time you visit Amsterdam. Regards, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Not really a 4☆hotel

Customer review rating 4.3/5

Pascal L. P. Couples - 16/03/2020 Confirmed reviews ALL

The room was not really clean the carpet has been clean for a long times the bathroom was not clean as well the heating was making noise all night and to complete my stay the night receptionists was not wearing any shoes and was not helping us and willing to understand us very disappointed stay

Dear Pascal, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I have seen your review on Tripadvisor, now I do have the information needed to adress the employee directly. Thanks for sharing again. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Perfect

Customer review rating 4.3/5

Liz Couples - 16/03/2020 Confirmed reviews ALL

We arrived before check in and our room was ready which was extremely helpful!! The room was clean, well laid out and the perfect temperature, the bathroom was clean, light and well stocked with soap and other little extras!! The beds were comfy and had no trouble sleeping at all!! The only downside is that the room was very overlooked but in the centre of Amsterdam that’s to be expected!! Overall a great place to stay, within walking distance to everything, amazing location and really lovely, friendly and helpful staff

Dear Liz, Thank you very much for giving us the full 100% score. This was our aim of your stay and we are glad to read that we have succeeded. I'll make sure to share your words with our team. Thank you for staying with us and we hope to see you back the next time you visit Amsterdam. Regards, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Lovely room, great location

Customer review rating 4.3/5

Anonymous Couples - 10/03/2020 Confirmed reviews ALL

The rooms were lovely for what we needed, good location next to some good attractions and right near the Metro we could hop on to head elsewhere and from the airport with a short train ride,

Dear Anonymous, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Well located and good stay

Customer review rating 4.3/5

Sophia Friends - 10/03/2020 Confirmed reviews ALL

Lovely and clean room, id highly recommend. Staff are friendly and it is situated in central. Everything is in walking distance and if you are lazy you could get an Uber for a few euros. Very cheap. Thank you

Dear Sophia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Lovely stay

Customer review rating 4.3/5

K B. Couples - 09/03/2020 Confirmed reviews ALL

Lovely room and facilities. Our room wasn't quite ready when we arrived, however we were given a gift to apologise. Lovely knowledgeable staff who were professional and attentive.

Dear K B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and I am happy to read that the team responded well. Sorry for any inconvenience caused. We hope to see you again very soon. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

It was wel located

Customer review rating 4.3/5

Andrew A. Couples - 09/03/2020 Confirmed reviews ALL

Really frustrated to arrive and be charged the tourism tax for the city! Have absolutely no problem paying it but we booked direct and you had a responsibility to inform us - you shirked that duty so extremely disappointed

Dear Andrew, Thank you for taking the time to share your feedback. I am reading your comments regarding the unforeseen city tax. We communicate in all our websites and confirmations the city tax amounts and city tax calculations. I am sorry that this wasn't clear for you. We as Amsterdam hoteliers did everything we could to change the Amsterdam City Councils choise to raise the city tax, however we didn't succeed. If you wish you can comment via the following link:https://koreman.typeform.com/to/JwtLff Kind regards, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Really good location

Customer review rating 4.3/5

Fiona Couples - 08/03/2020 Confirmed reviews ALL

Well located, Clean and comfortable bed, On arrival checking was a little slow but overall was great.

Dear Fiona Thank you for the great review of our hotel! We are glad that you enjoyed your stay. I will share your comment with our reception amanager as well so we can see how we can improve on check in time. We hope to see you again very soon. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Good hotel, good location, friendly staff

Customer review rating 4.3/5

Clare N. Couples - 07/03/2020 Confirmed reviews ALL

Only negative was no cash policy. This was not stated when booking.

Dear Guest, Thank you for the great review of our hotel! I'll double check with the travel agent how we could better inform our guests. It is indeed not clear on this website that we don't accept cash. My sincere apologies for any inconvenience caused. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Typical

Customer review rating 4.3/5

Andrew D. Business - 04/03/2020 Confirmed reviews ALL

This is a very typical hotel, nothing was out of the ordinary or special

Dear Guest, Thank you for taking the time to share your feedback. I saw that you have mentioned that we were not fully prepared for your stay. I think you mean that you have checked in online and we still needed to complete some administrative tasks. Depending on the payment and guarantee we alsways need to check your details. Some hotels choose to fully check in the reservation in the system after the online check in has been performed. We are a small hotel and we prefer to have the hotel system accurate. So we can track if you have arrived. My apologies if this gave you the feeling that we were not prepared. This is not why we do this. I'll share your comment with our recpetion so we can see if we are not managing the expectations well. Thank you for staying with us and we hope to welcome you back to our hotel very soon! Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Wonderful!

Customer review rating 4.3/5

John M. Solo - 04/03/2020 Confirmed reviews ALL

I always stay at this hotel when in Amsterdam. It is centrally located but quiet. The staff are extremely helpful and friendly.

Dear Mr. M., Thank you for taking the time to answer our questionnaire! A returning guest is the best compliment we could have! Please let us know if we can do anything to make your future stays even better. We are glad that you stayed with us and we hope to see you again soon. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Everything was great!

Customer review rating 4.3/5

Jay Solo - 03/03/2020 Confirmed reviews ALL

The location was fantastic and my stay was wonderful! The team also brought me a basket of fruit which was such a pleasant surprise!

Dear Guest, Thank you for taking the time to answer our questionnaire and leaving a great comment. We are glad that you enjoyed your stay and hope to see you again the next time you visit Amsterdam. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

nice location, great breakfast lovely stay.

Customer review rating 4.3/5

Hassan A. Business - 03/03/2020 Confirmed reviews ALL

My fourth stay in Mercure Central Canal in 3 years. the quality of services is high and is still high

Dear Hassan A., Thank you very much for giving us the full 100% score. This was our aim of your stay and we are glad to read that we have succeeded. I'll make sure to share your words with our team. Thank you for staying with us and we hope to see you back the next time you visit Amsterdam. Regards, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Ok hotel.

Customer review rating 4.3/5

Anonymous Couples - 03/03/2020 Confirmed reviews ALL

Nice hotel. A little difficult to find and location felt abit like a back street. The room was nice and clean and couldn’t be faulted. Was slightly noisy, felt the windows were maybe too thin as any noise from the outside could be heard inside.

Dear Kayleigh, Thank you for taking the time to share your feedback. It is indeed correct we are located in a very quit area. The windows are still single glazing, we hope to have the windows renewed this year. Sorry for any inconvenience caused. We hope to welcome you back to our hotel teh next time, so you can experience the difference! Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Good stay

Customer review rating 4.3/5

Anna Business - 28/02/2020 Confirmed reviews ALL

Great location, nice reception area and service. Cleanliness and condition of room could be improved.

Dear Guest, Thank you for the review of our hotel! I have read your comment about the room cleanliness and I will personally check the room to see if we are still behind there. My apologies for any discomfort caused. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Warm Welcome

Customer review rating 4.3/5

Jf Couples - 28/02/2020 Confirmed reviews ALL

A very warm welcome indeed from the staff at Mercure Amsterdam Centre Canal District. Beautiful, clean room and tasty breakfast. Good location. Would definitely return

Dear JF We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District
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