Novotel Eindhoven 4 stars

Customer review rating (ALL Rating) 4.2/5 1,693 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Next to Eindhoven Airport

  • Just 10 minutes from the heart of the city

  • Park, Sleep and Fly package available

  • Delicious breakfast buffet, bar and restaurant

  • Children up to 16 stay for free with parents*

Our accommodation(s)

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Hotel location

Novotel Eindhoven

Anthony Fokkerweg 101
5657 EJ EINDHOVEN
Netherlands

GPS:51.458376, 5.407278

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BOTTLES & BITES

The restaurant is stylish with a relaxed atmosphere. It's a perfect place to start your day with breakfast or have some lunch or dinner. The menu offers a wide choice and variety, you can combine dishes and flavors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,693 reviews

TripAdvisor Rating  4.0/5  871 reviews

Great

Customer review rating 3.5/5

Matthew W. Families - Confirmed reviews ALL

Nice rooms , staff were extremely friendly and helpful

Dear Matthew, We appreciate the time you took to provide this feedback. We are glad to hear that you enjoyed your stay at our hotel and our attentive team took good care of you. We have noted your comment regarding the issue with the TV and please accept our apologies for any inconvenience; our technical team will be looking into this immediately. Nevertheless, we are pleased that you found our breakfast a great way to start off the day. It would be a pleasure to have you return in the future. Kind regards, Jan Valkenburg, Front office Manager

Great value for money! Dog friendly :-)

Customer review rating 5.0/5

Jack Families - Confirmed reviews ALL

During our 2-night stay we had a really good experience. We were pleased with a friendly reception of our dog created by a very professional personnel (always friendly, ready and happy to help). There are some great walking paths along the canal integrated nicely with a post-industrial, old airport buildings and local family houses. Proximity to the airport did not affect our experience. Spacious and free of charge parking is a big plus. We defentely would visit the Novotel Eindhoven again.

Dear Jack, Thank you for such a great review. We are happy your stay with us was enjoyable. It is always rewarding for our team to be complimented by a guest and encourages us to continue with our efforts. We look forward to the pleasure of seeing you again in the future. Kind regards, Jan Valkenburg, Front office Manager

well located

Customer review rating 4.0/5

Brian Business - Confirmed reviews ALL

the Novotel team were very helpful and accommodating especially with the pre-booking arrangements and early check-ins. Also allowed us to enjoy watching American Superbowl in the bar area in the middle of the night :-) Room is always clean (as expected) and dinner choices were great. The only comment most of my team members was the lack of breakfast variations, and after 5-6 days stay and eating the same, its gets tiring. Hence, the reason I have only scored 8 instead of 9.

Dear Brian, Thank you for taking the time to share your review. We're thrilled to hear that our team, particularly Danique, provided excellent assistance with your group price reservation and that our staff's friendliness added to your satisfaction. Your appreciation of our clean rooms and dinner options is also greatly valued. Regarding the breakfast variety, we acknowledge your feedback and understand that a diverse menu is important for guests staying multiple nights. We strive to offer a quality breakfast experience and will consider your comments as we continue to enhance our services. It would be a pleasure to welcome you again. Best wishes, Jan Valkenburg, Front office Manager

Slight Bump On the Road In The Beginning

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

On the day I was supposed to check in, I was in a rush and unable to when I arrived. Instead, my luggage was put in storage until I was able to check in later in the evening. So, I was charged for the day and that included breakfast, which I did not know was still available. Sitting in the lobby and waiting, I was asked if I wanted coffee. Upon saying yes, I was charged for a cup of coffee. All this time, I could have just gone and had breakfast and coffee, which was already billed to the room. During the time that my luggage was moved to storage and while I was in the lobby waiting, if someone asked if I was staying at the hotel and/or if someone told me that breakfast was still being served (cause it is being billed to the room), I would not have had to pay for that cup of coffee. That was the beginning of my stay at Novotel. After that, the stay was excellent. Staff are ultra friendly and helpful. Food is very good as well (buffet breakfast was more than adequate and had a hamburger which was exceptional). If it was not for that initial bump on the road, this experience would have been a 10 for sure.

Nice for short stays but mold in the shower and dead bugs in the lights.

Customer review rating 1.5/5

Philip H. Solo - Confirmed reviews ALL

What I liked was that no exterior noises from the highway or airport could be heard. The restaurant was very nice and the staff was friendly and attentive. I also liked the hygiene products in the shower. What I disliked was that my room was changed from what I booked. I didn't mind that it was a room for people with disabilities but there was supposed to be a sleeping couch and a view of the garden but all I could see was the highway and the parking area. The water kettle still had some water left from the last guest in it and the paper coasters were used too. The wall below the window had some brown spots and the light beside the TV had some crusty brown residue at the base. The worst was the mold in the corner of the shower and in the air vent. As well as dead bugs in the lights and a very calcified showerhead. The soundproofing on the door to the room was lacking. You could hear a lot from the hallway but the most annoying sound was the banging of the stairway door whenever it closed and squeaking when it opened.

Dear Mr H., Thank you for taking the time to review your stay. We're delighted to hear that the tranquility of our location contributed positively to your experience and that our restaurant, along with the attentiveness of our staff, met your expectations. It's also pleasing to know you enjoyed our selection of hygiene products. We regret to hear about the discrepancies in the room allocation and the issues you encountered with cleanliness and maintenance. Please rest assured that we maintain high standards of cleanliness and upkeep, and what you've described does not reflect our usual practices. The comfort and satisfaction of our guests is our top priority, and we apologize for any inconvenience caused. Regarding the noise from the hallway, we understand how important a peaceful environment is for our guests, and we typically recommend rooms on higher floors away from the elevator for guests seeking a quieter stay. We appreciate your candid feedback, as it helps us identify areas for improvement to enhance the experience for all our guests. We hope you will consider staying with us again in the future. Best regards, Jan Valkenburg, Front office Manager

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Other web-users rate our hotel

  • 597 reviews 7.5/10 Location
  • 1,081 reviews 6.3/10 Room
  • 1,069 reviews 8.2/10 Service
  • 25 reviews 7.7/10 WiFi
  • 517 reviews 5/10 Cleanliness
  • 477 reviews 7.4/10 Breakfast
  • 287 reviews 4/10 Value
  • 211 reviews 4.9/10 Amenities

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