Novotel Maastricht Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 6,843 reviews

Novotel Maastricht
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+ 21 Services

Hotel extras

  • Easy accessible by car or train. Just 10 minutes from the heart of the city

  • Delicious breakfast, bar and restaurant

  • Air-conditioned, 100% non-smoking and 24/7 reception

  • Outdoor heated pool for hotel guests

  • Rental bicycles and scooters available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Maastricht

Sibemaweg 10
6227 AH maastricht
netherlands

Fax: (+31)43/3616044

Check-in from 14h00

Check out up to 11h00

  • By plane

    BRUSSELS ZAVENTEM At 114km / 70.84 miles

  • By plane

    COLOGNE AIRPORT At 104km / 64.63 miles

  • By plane

    DUSSELDORF AIRPORT At 108km / 67.11 miles

  • By plane

    MAASTRICHT AACHEN At 15km / 9.32 miles

  • By plane

    MST/ AACHEN AIRPORT At 10km / 6.21 miles

  • By helicopter

    MST/AACHEN AIRPORT At 10km / 6.25 miles

  • By car

    CADIER&KEER / VAALS At 0.1km / 0.06 miles

  • By car

    WIJK 26 At 0.1km / 0.06 miles

  • By train

    CENTRAL STATION At 3km / 1.86 miles

  • By train

    MAASTRICHT CS At 2km / 1.25 miles

  • By train

    MAASTRICHT RANDWYCK At 1km / 1 miles

GPS:50.84499, 5.718246

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT@NOVOTEL

Here, you choose where, when and what you want to eat and how much you want to eat. On the menu: healthy balanced dishes, vegetarian options, traditional fare. To sum up, a wide choice for all tastes and all appetites.

Our accommodation(s)

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. We treat your children as our VIP guests. Accommodation and breakfast are free of charge for one child up to 16 years old when sharing a room with their parents or grandparents.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 180

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Novotel Maastricht

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,843 reviews

TripAdvisor Rating 4.0/5

1,219 reviews

Decent hotel

Customer review rating 4.0/5

Jan G. Families - 11/01/2022 Confirmed reviews ALL

We had connected rooms with our family of 6, and did enjoy our stay!!

family stay

TripAdvisor rating 4.0/5

Farahnazkhan 04/01/2022 TripAdvisor review

Good and pleasant stay for family. The room was clean and has all the neccesity that are essential. The location is good and there is parking for those who brings car. The buffet breakfast could be better and could be more generous as its a packed breakfast due to lockdown. Providing 1 butter for few breads is too little and when asked for more you only get one extra is a bit too stingy for the amount that we paid for breakfast. Small food items such as butter and Jam probably can let the customer pick up themself and decide how much they want.

Pleasant stay during holidays!

Customer review rating 5.0/5

Seenivasan Families - 01/01/2022 Confirmed reviews ALL

Check-in and check-out were hassle free. Location is well connected to public transport from Central Station and the City Centre (keep an eye on Bus no. 7). The breakfast was good and the hotel staff helped us warm up our home cooked meal. Overall, we liked our stay.

Customer review rating 3.0/5

Carine Couples - 15/12/2021 Confirmed reviews ALL

Triest.

A nice walk away from Maastricht City Centre

Customer review rating 4.5/5

Anonymous Business - 27/11/2021 Confirmed reviews ALL

A well located Hotel for my needs. Nice staff always helpful and a friendly team.

Dear Steven A., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mitchell Hulshoff

Good stay

Customer review rating 4.0/5

Wim Couples - 23/11/2021 Confirmed reviews ALL

A long weekend in Maastricht was the reason for our stay at Novotel Maastricht. The weekend became even better because of the great help of one of the front desk employees, Iris. She walked the extra mile which is so important in the hospitality industry.

Very nice hotel, good location, very friendly staff

TripAdvisor rating 5.0/5

martialfaure Business - 14/11/2021 TripAdvisor review

A very nice modern hotel, very comfortable rooms, super friendly staff, good restaurant, and excellent breakfast buffet. Moreover, well located near the highways to both Maastricht, and Liege in Belgium

Very nice hotel, very friendly staff

Customer review rating 4.5/5

Martial F. Business - 12/11/2021 Confirmed reviews ALL

Hotel is very nice, very modern. Staff at reception and restaurant very professional and very friendly. Nice and comfortable rooms. Good food and delicious breakfast buffet. Ideal location near highways.

Dear Martial F., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mitchell Hulshoff

Excellent stay

Customer review rating 5.0/5

K. Couples - 10/11/2021 Confirmed reviews ALL

We are frequent guests of Novotel Maastricht and for the serial time we were impressed to see how the whole hotel staff has been making efforts to make the guests feel comfortable. Congratulations for the excellent service!

Well located, rooms are ok and good breakfast

Customer review rating 4.5/5

Martijn Families - 26/10/2021 Confirmed reviews ALL

Well located just outside Maastricht Centrum and near the A2. Rooms are ok, surrounding very quit. Very nice breakfast and friendly staff.

Good stay friday night

Customer review rating 4.0/5

Bryan Couples - 25/10/2021 Confirmed reviews ALL

Location: Hotel is recommend to stay. Parking must in future for quest. That would be nice.

Good hotel

Customer review rating 5.0/5

Marc Families - 25/10/2021 Confirmed reviews ALL

Nice hotel, friendly people, clean, well located in Maastricht

It's fine.

Customer review rating 3.5/5

Anonymous Families - 25/10/2021 Confirmed reviews ALL

Spend a weekend in Maastricht, the hotel was located nicely. It's a bit dated, but the facilities were ok. Our room wasn't cleaned, so that was a bit dissapointing, we didnt make point of it because we have kids with us etc.

Nice stay

Customer review rating 4.5/5

Ain Families - 20/10/2021 Confirmed reviews ALL

Nice staff at the reception, clean room, parking in front of the hotel. It is located near to the city center (walking distance) and it has a shopping center near by.

Dear Alin V., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Rompen Medewerker Front Office Novotel Maastricht

Excellent stay, great location

Customer review rating 5.0/5

Dominique H. Business - 14/10/2021 Confirmed reviews ALL

Excellent stay for work reasons. close to Mecc convention center and close to city center. Super friendly staff.

Dear Dominique H., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iris Coolen

Novotel maastricht

TripAdvisor rating 2.0/5

ecem5555 Couples - 14/10/2021 TripAdvisor review

Room was booked as double bed, but there were two seperated beds. And the reception did not helped for double bed. Rooms are clean but old. Parking is not free, paid 8 eur per day. Not so close to the city center

prima

Customer review rating 4.0/5

Gerard Couples - 08/10/2021 Confirmed reviews ALL

Prima

Dear Gerard V., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Rompen Front Office Agent Novotel Maastricht

Very nice hotel at a very affordable price!

TripAdvisor rating 5.0/5

Olivier_Luxon 08/09/2021 TripAdvisor review

Well located hotel, welcoming staff and clear/modern rooms for a very very decent price. Large room even with 2 small kids and breakfast included in the deal so ;-) Last but not least, very big parking right in front of the hotel.

Dear Olivier, Thank you for your review. How nice to hear that yo have had a pleasant stay with us! Hope to welcome you soon again. Kind regards, Iris Coolen

Poor feeling

TripAdvisor rating 2.0/5

philippecorda 07/09/2021 TripAdvisor review

I understood at reception that I had to book a time slot for arrival at breakfast which I could understand under Ciovid constraints. I booked 7:15 to 8:15. I arrived at 8:10 and was litterally fired from restaurant. Slot was for the breakfast time (not arrival but it was not clear at reception). There were only 2 tables occupied in the big space including outside tables. Therefore large distance between tables and no rush at the buffet. No flexibility. And this was not the only issue during our stay !!

Mosa Trajectum

TripAdvisor rating 4.0/5

franskniest 27/07/2020 TripAdvisor review

Overall satisified, but not happy about the fact that I could not pay my stay with my earned Accor points (I accumulated more than 35.000 points in the past). I checked one week before arrival with the hotel how this should be done nowadays. In the past I had to print out all the vouchers, which then had to be tediously entered into the system. I was told that this was no longer necessary and that my points account could be debited at check-out in the hotel. However, the system did not work. In order not to hold up the receptionist (named Charlotte) it was agreed that my Amex account would be debited. They would fix it later and then credit my Amex account. I was told I should get feedback in a few days. I checked out on July 23 and we are now July 27th and I have not heard anything yet ...

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