Novotel Ottawa City Centre 4 stars
Customer review rating (ALL Rating) 4.4/5 1,490 reviews
33 Nicholas Street
K1N 9M7 Ottawa
Canada
ACCESS:
OTTAWA INTL At 18km / 11 miles
NICHOLAS STREET EXIT At 2km / 1 miles
OTTAWA VIA RAIL STATION At 7km / 4 miles
GPS:45.425818, -75.689128
Check-in from - Check out up to
From craft Ontario beers and specially selected wines, to signature cocktails and dishes borrowing from traditional European and Canadian cuisine, our menu aims to please even the most discerning palate.
Restaurant temporarily closed for the time being. Room Service is still available for breakfast and dinner
On-Site fitness facility available complimentary for our guests. Newly updated with new equipment, windows and natural lighting. Currently fitness facility remains closed.
Whether you want a small, intimate gathering or a grand occasion for hundreds, our facilities will accommodate your every need. Let us make your dream come true...
Spacious rooms with a King bed or 2 Doubles, en suite bath/shower, complimentary WiFi & HSIA, ergonomic work area, LCD TV, laptop size safe, mini fridge, hair dryer, alarm clock, tea/coffee. Stunning new rooms! 1 King bed or 2 Doubles, en suite shower, free WiFi & HSIA, work area, LCD Smart TV, laptop safe, tea/coffee, fridge, & hair dryer.
Great access to the Byward Market area
Customer review rating 3.5/5
Jay B. Solo - Confirmed reviews ALL
Great location, good service, very good breakfast
TripAdvisor rating 5.0/5
YS1986 Couples - TripAdvisor review
Excellent accommodating staff!
Customer review rating 3.5/5
Janis N. Families - Confirmed reviews ALL
Dear Jan T., We very much appreciate your comments regarding your stay at the Novotel Ottawa City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The bottles of amenities in the washroom are free to use while the guest is staying with us. However, if they wish to take them along home, they can buy them from the housekeeping for the price on the bottles. As of the microwave, we will be happy to assist you with the one at the front desk when you are here next time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Agent Novotel Ottawa City Centre
Close to the Rideau Centre
Customer review rating 2.0/5
Mchoi Families - Confirmed reviews ALL
Dear Mari C., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. However, we never guarantee pre assign rooms, specially in fully booked days, and your room types were not the kind of connected. I remember your reservation that you wished to cancel the second room in the check in date which I approved to cancel without penalty. Once again I apologies and I hope you can give us another opportunity to serve you better. Sincerely, Sona Abbasi Assistant front Office Manager
Great location
Customer review rating 4.0/5
Jessica Families - Confirmed reviews ALL
Dear Jessica G., I would like to thank you for taking the time to share your experience with us. We are very pleased to read how much you enjoyed some aspects of your stay and especially the hotel's location. Your comments are very important because they help us pursue continuous improvement. We look forward to welcoming you back next time your travel plans include The Novotel Ottawa! Sincerely, Front Office Agent Novotel Ottawa City Centre
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