Novotel Ottawa City Centre

Quiet, comfortable room & bed. Easy check-out process.

We are pleased with the Novotel, now after 2 years of rather less or no travel, we didn't recognize any negative influence. The hotel is not the newest but the lobby and rooms are all fine. Also nice bar and breakfast area. Fast and good check-in, the parking costs 28$, if you would park in the same parking lot you pay 20$ from 6am till 6pm and another 12$ from 6pm till 6am. So you save a little bit money when parking with the hotel. With hotel parking you have direct access from the parking lot P3 to the lobby and then to the rooms. We had a nice and special preparation for our honeymoon (not all hotels were so nice 👍, so a big plus). The rooms are not too big, it's ok for 2 people, bathroom is equiped with nice walk-in shower and German Grohe shower faucet kit. Also very happy about the environmental protection aspect of the shower gel/body soap, Shampoo and conditioner. All in big bottles which can be just refilled instead of providing small single bottles which produce much more waste. We didn't try the bar or in-house restaurant for dinner but it looks good and pricing seemed to be normal for Ottawa city and Canadian city prices. The breakfast offered a wide range of products, pastries, freshly prepared pancakes 🥞, eggs, omelette and also fresh meat for bread. Coffee is standard American black coffee, varieties of other food for breakfast, you can boil and adjust your own breakfast tea with fresh tea leaves. All in all a very good and great breakfast. We were satisfied with the whole service at the hotel. Great location in Ottawa, near to all important touristic and sightseeing sites, parliament etc. The swimming pool is shared with the Les Suites hotel nearby, it's quite crowded and ok, not so suitable for families, it's ok but if 3-4 families are in the pool it's crowded and full. But it is ok, just not a big pool.

Well situated with accommodating efficient staff..I was unhappy with the size of the room on our first night there but it was rectified the following day. The staff’s willingness to help was so appreciated.Thanks again for taking the time to make my family comfortable.

The hotel offered a great deal for 2 rooms but were unable to either have both rooms on the same floor or adjoining rooms

Hotel was clean and the location was great. I was disappointed there were no vending machines or place to purchase water or drinks within the hotel; that was very inconvenient. Otherwise, nice stay, friendly staff and very clean.