Customer review rating 4.3/5 9,296 reviews
ALLSAFE approved hotel
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Free WiFi, work space, LCD TV, mini fridge, espresso maker (only in upgraded rooms)
Naturally lit indoor pool, gym, sauna
6 flexible rooms for events that work
Rideau Shopping Centre (including one of the only Nordstrom in Canada)
Across the street from the Shaw Centre , 2 blocks from the Byward Market, 10min to Parliament
Check-in from 15h00
Check out up to 12h00
Spacious rooms with a King bed or 2 Doubles, en suite bath/shower, complimentary WiFi & HSIA, ergonomic work area, LCD TV with pay movies, laptop size safe, mini fridge, hair dryer, MP3 alarm clock, tea/coffee. Stunning new rooms! 1 King bed or 2 Doubles, en suite shower, free WiFi & HSIA, work area, LCD Smart TV, HDMI & screen mirroring capability, laptop safe, tea/coffee, fridge, bathrobe & slippers, hair dryer, free local calls & bottled water.
Number of meeting rooms: 8
Maximum size: 167 m²
Maximum capacity: 180 people
Maximum banquet capacity: 140 people
100% genuine reviews from our guestsFind out more
The attenation from all the hotel staff
eli487 Business - 22/02/2021 TripAdvisor review
When you stay at the novotel at ottawa it does feel as part of your family They do care about the hotel guest, each staff member try the best they can for you. with all the hardship they suffer, the hotel management do not save anything from the guests. I will replace my future stay in ottawa with any other hotel
Great central location
Anonymous Couples - 16/02/2021 Confirmed reviews ALL
Very friendly service
Very clean, safe, friendly
Sergey V. Couples - 15/02/2021 Confirmed reviews ALL
I wasn’t sure what to expect from the hotel during the pandemic but my stay went great. Staff was super friendly and helpful, and the room we were upgraded to was super clean, spacious and had a nice view. Although bars and restaurants were closed, morning coffee was offered at the reception (which was a really nice surprise). We used the hotel’s underground parking - a very convenient option if you come by car. It costs $28 CAD and there is a direct elevator bringing you to the hotel. Thank you for your kind words in the welcoming note and for the yummy donuts! Oh yes, the location is perfect - right in the downtown core, 5 Minutes walk to the Canal and O-Tram station, shopping malls, parliament, byward market and more. I’ll certainly come back. Highly recommend.
Rosalee Couples - 13/02/2021 Confirmed reviews ALL
Room was fine but parking was too expensive.
Fantastic service and great location!
Susan Solo - 13/02/2021 Confirmed reviews ALL
I was really pleased with the hotel staff. They were really friendly and accommodating. For example, I was given a spacious room and a later check-out. The room was clean and the bed was very comfortable. The location was perfect - a few minutes walk to the canal for a morning skate!
Our most recent 20 reviews
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