Customer review rating 4.3/5 9,279 reviews
ALLSAFE approved hotel
Best price guaranteeHow it works?
Free: become a member
When making a booking at this hotel:
I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate
Free WiFi, work space, LCD TV, mini fridge, espresso maker (only in upgraded rooms)
Naturally lit indoor pool, gym, sauna
6 flexible rooms for events that work
Rideau Shopping Centre (including one of the only Nordstrom in Canada)
Across the street from the Shaw Centre , 2 blocks from the Byward Market, 10min to Parliament
Check-in from 15h00
Check out up to 12h00
33 Nicholas Street
Contact email :
Check-in from 15h00
Check out up to 12h00
OTTAWA INTL At 18km / 11.25 miles
NICHOLAS STREET EXIT At 2km / 1.24 miles
OTTAWA VIA RAIL STATION At 7km / 4.35 miles
GPS :45.425818, -75.689128
Spacious rooms with a King bed or 2 Doubles, en suite bath/shower, complimentary WiFi & HSIA, ergonomic work area, LCD TV with pay movies, laptop size safe, mini fridge, hair dryer, MP3 alarm clock, tea/coffee. Stunning new rooms! 1 King bed or 2 Doubles, en suite shower, free WiFi & HSIA, work area, LCD Smart TV, HDMI & screen mirroring capability, laptop safe, tea/coffee, fridge, bathrobe & slippers, hair dryer, free local calls & bottled water.
Number of meeting rooms: 8
Maximum size: 167 m²
Maximum capacity: 180 people
Maximum banquet capacity: 140 people
100% genuine reviews from our guestsFind out more
Our Stay at Novotel
Debra S 26/11/2020 TripAdvisor review
We did not have a good experience with the room. The thermostat was not working and room was very cold. The shower door was broken. Having arrived a bit late after coming from a funeral we attended in Toronto, this was very inconvenient - It appears maintenance is not high o the list of things to do. Perhaps COVID-19 situation is in part to blame. After complaining about the issue we were given the key for another room. This room did not have the view the other room had (we were viewing some garbage containers and other rooms - One would think that after the hassle we went through - at least give us a better view or one similar de one we had. One thing though! The Staff! Very Friendly and professional.
Excellent Hotel Getaway
victorlX3348VE 12/08/2020 TripAdvisor review
Did a quick getaway within the province during the COVID 19 pandemic. Hotel is actually fairly full (by the amount of cars parked in the garage), but very good social distance measures and prep work that gave the feeling to a lot of space. Amenities are mostly closed as expected, but no big deal as the location is decent and walkable distance to most attractions.
Super Clean and Modern Hotel in the heart of Byward Market, Ottawa
744heather 12/08/2020 TripAdvisor review
This hotel is always clean, and efficient with very courteous staff on site. A 5 minute walk to University of Ottawa for visiting parents or a 2 minute walk into the Byward Market for a night on the town...it is all right there. Underground parking offered to guests for a fee is very handy.
sarasz2020 15/07/2020 TripAdvisor review
Amazing location! Very accommodating and helpful staff. Place was spotless, room requests were taken into consideration. 4 stars because it was very hot and the room temperature stayed at around 21 degrees and the bed was a bit lumpy
Travelling again after COVID lockdown
Nedab123 06/07/2020 TripAdvisor review
We travelled to Ottawa to have a weekend away. The hotel has made noticeable changes to protect the hotel guests. A few things to know: - rooms are not cleaned daily. The rooms are left 48 hours after you leave before they are cleaned - you will need to ask for new towels daily - the air conditioning is set to one temperature. At one point I had the AC turned down to 16, the system would not let the room get any cooler than 23. - the service review and value ratings are average because of the reduced service and average price, taking into consideration you are understandably not getting normal service.
Our most recent 20 reviews
In partnership with TripAdvisor
At 423 m