ibis Aachen Marschiertor (Aix la Chapelle)

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ibis Aachen Marschiertor (Aix la Chapelle) 2 stars

Customer review rating (ALL Rating) 4.6/5 176 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • An ALL Safe certified hotel

  • Hotel's own car park

  • 100% non-smoking

  • Free WIFI throughout the hotel

  • Sky Sports bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Aachen Marschiertor (Aix la Chapelle)

Friedland Strasse 6-8
52064 AACHEN
Germany

  • By plane

    BRUSSELS AIRPORT At 141km / 87.61 miles

  • By plane

    DUSSELDORF At 90km / 56.25 miles

  • By plane

    KOELN At 75km / 46.88 miles

  • By car

    AACHEN-LAURENSBERG At 3km / 1.88 miles

  • By car

    EUROPAPLATZ At 3km / 1.86 miles

  • By train

    HAUPTBAHNHOF At 0.2km / 0.13 miles

GPS:50.767747, 6.085763

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

IBIS KITCHEN RESTAURANT

Indulge yourself at our ibis kitchen Restaurant, open daily from 6pm. Whether you enjoy international dishes or regional specialties, our restaurant offers a wide selection to satisfy virtually all culinary tastes.

Our accommodation(s)

The 104 attractively furnished rooms will ensure that you feel at home. All rooms feature Sweet Bed by ibis beds for a pleasant and peaceful night's sleep. The rooms also feature soundproofing, flat-screen TV and a desk.

Our guest reviews

Our guest reviews for
ibis Aachen Marschiertor (Aix la Chapelle)

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  176 reviews

TripAdvisor Rating  4.0/5  775 reviews

Lovely place

Customer review rating 4.5/5

Ali Business - Confirmed reviews ALL

I enjoyed IBIS because of its friendly staff.

Satisfactory

Customer review rating 4.0/5

Anita R. Families - Confirmed reviews ALL

Very good and efficient service by very kind and polite staff

Great location for visiting the city

Customer review rating 4.0/5

Michael Couples - Confirmed reviews ALL

Room was clean and comfortable, parking in a sure compound behind the hotel, we didn't use any other facilities.

Half way post from Lubbock to Paris or even longer in France.

Customer review rating 4.5/5

Veikko J. L. Couples - Confirmed reviews ALL

Room was nice and quiet. Breakfast good and even night bit with a good beer enjoyable.

Dear Mr L., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor

alles top

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

alles top

Sehr geehrter Herr H., wir danken Ihnen vielmals für Ihre Bewertung zu Ihrem Aufenthalt im ibis Aachen Marschiertor. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Ihr Team ibis Aachen Marschiertor

nice city hotel

TripAdvisor rating 5.0/5

Dave Y TripAdvisor review

this stay was very nice, the hotel is in a very good location in walking distance to the train station and the shopping area. Friendly welcome on check in and help to find our way around in the city Our room was very clean and quiet, no water kettle in the room Parking in the back of hotel limited, £8/night ok, expensive on street parking in front of hotel

Dear Dave, thank you very much for your great feedback. Your satisfaction is the best motivation for us. Concerning the water kettle, please don't hesitate to ask us. We provide them at reception. We hope that we could welcome you again upon your next stay. With kind regards, Your staff ibis Aachen Marschiertor

Friendly, helpful and organised

Customer review rating 5.0/5

David S. Couples - Confirmed reviews ALL

We have stayed at this hotel several times in the past and always had a good experience. It is well placed within walking distance of the main square and has good size car park. The Covid-19 precautions work well and we would have no hesitation in staying here again.

Dear Mr S., we very much appreciate your comments regarding your stay at our hotel. Your satisfaction is the best motivation for us. We hope your next visit will be as pleasant as the previous one. With kind regards, Your staff ibis Aachen Marschiertor

Xmas market

TripAdvisor rating 5.0/5

Darne53 Couples - TripAdvisor review

We went to Aachen for the Xmas markets as we have many times before and as always stayed in the Ibis, which is just a 10-15 minute walk from the market and town. As always we were not disappointed with the hotel, the service or the markets, actually the hotel had been decorated and was even better than before. Recommend 100%

Dear Darne53, we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. Your satisfaction is the best reward for us. We are also pleased, that you like the new design of our rooms. We hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor

Two overnight stops

TripAdvisor rating 5.0/5

Europeanrailwayman Friends getaway - TripAdvisor review

We have used this hotel many times as a stop over for trips by train beyond Aachen into Germany, Austria and Eastern Europe. On this occasion, as usual, we stopped over on both outward and return journeys. This time, however, due to the closure of a favoured (I use English spelling) nearby restaurant, we used the hotel restaurant for the first time, since we are now less mobile than previously. There were not many customers but the service was excellent and while the menu was fairly basic, it suited our needs and we were able to make acceptable choices on both occasions. Ibis offers good value for couples; but rather expensive if you're on your own. Curiously the basic room price was higher on the return journey. - European Railwayman

Dear Europeanrailwayman, thank you very much for your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. We hope that we could welcome you again on next trip to Aachen. With kind regards, Your staff ibis Aachen Marschiertor

Mini Break

TripAdvisor rating 5.0/5

Henry H Couples - TripAdvisor review

Nice staff,clean hotel,good selection of food and drink,good location.Stayed near to stairs and cupboard next to my room had what sounded like a pump going on and off all night,this was very disturbing

Dear Henry H, thank you very much for your feedback regarding your stay in our hotel. We are sorry, that you have been disturbed by the elevator. We ask you to apologize the inconveniencies. Please don't hesitate to remember us to give you a room away from stairs and elevator on your next stay. We hope that we could welcome you again soon. Wth kind regards, Your staff ibis Aachen Marschiertor

One night stay in Aachen

TripAdvisor rating 5.0/5

anmcc Couples - TripAdvisor review

Stay in Aachen on our way to Budapest. This is an excellent hotel. Really comfortable bedrooms and great breakfast. Reception staff very helpful. Aachen has a really lovely old town centre. Really enjoyed our stay.

Dear anmcc, thank you very much for your great feedback! Your satisfaction is the best motivation for us. We hope that your next stay will be as good as the previous one. With kind regards, Your staff ibis Aachen Marschiertor

Good for tourists & more

TripAdvisor rating 4.0/5

TridentE6 Business - TripAdvisor review

This hotel shouldn't be mistaken for the Ibis Aachen Hbf, even though it is actually closer to the station than the other one (and, in my opinion, more conveniently-located as well). It is one of the older in the chain, but it doesn't really feel so. The staff is very helpful and friendly. Definitely worth a recommendation

Dear TridentE6, thank you very much for your comments about your stay in our hotel. It is always a pleasure to receive positive feedback. We hope that your next stay will be as pleasant as the previous one. With kind regards, Your staff ibis Aachen Marschiertor

Standard hotel close to rail station

TripAdvisor rating 4.0/5

aussie_bmh Couples - TripAdvisor review

This is a typical Ibis hotel-simple accommodation at a value price. Nothing in the way of bells and whistles (although there is a small bar area and restaurant) but it is clean and efficient. The room was small but pleasant. The bed (queen size, I think) was very comfortable as was the pillow. In fact I slept better there than the much higher priced accommodation we stayed at in Bonn and Cologne (not Ibis). We choose it because we are traveling through Europe by train and it is within walking distance of the station (350 metres). My rating is based on my expectation for a budget hotel (2.5 - 3.0 stars).

Dear aussie_bmh, we thank you for your visit and we are happy to welcome you again. Sunny greetings from Aachen Your staff ibis Aachen Marschiertor

Visit Aachen

TripAdvisor rating 4.0/5

DayTrip19698990929 Couples - TripAdvisor review

Very well located hotel, 10 - 15 minutes walk to the city center. Parking is available and costs 8 euros. The room and facilities are Ibis standard. There were minor issues in the shower cabin that need repair/change like leakage from the shower hose, cleaning of the sewage, etc.

Dear DayTrip19698990929, many thanks for the positive feedback. We are looking forward to welcome you again. Sunny greetings from Aachen Your staff ibis Aachen Marschiertor

very noisy room

TripAdvisor rating 3.0/5

Inspire16353449837 Business - TripAdvisor review

hello, the room was very noisy due to the noise of the elevator, very complicated to sleep with this noise I do not want a room near the elevator, I prefer rather the opposite of this elevator best regards

Noise

TripAdvisor rating 3.0/5

kikutani_t_aa Business - TripAdvisor review

It seems that renovation was going on in other rooms, and from the morning there was a big noise every day. At least notofication needs to be given to the guests. In general, facilites were good, but the room was slightly too cold, and there was no way of controlling the temperature.

Dear kikutani_t_aa, thank you very much for your feedback. We are sorry for the noise caused by the actual room renovation. We ask you to apologize the inconveniences. Concerning the temperature, we have a central heating, that unfortunately can't be regulated individually. At the moment we provide small electric heaters at reception, in case that the rooms are too cold. But with the room renovation we install a new airconditioning-/ heating system, that can be regulated in each room. We hope, that you would give us the opportunity to better serve on your next stay. With kind regards, Your staff ibis Aachen Marschiertor

wunderbar

TripAdvisor rating 5.0/5

Colin S Couples - TripAdvisor review

From the moment we arrived at the Ibis Aachen Marschiertor we were made very welcome having stayed many times before this was to be expected. All areas of the hotel were clean and tidy, the staff were courteous at all times and our room was of an adequate size. Breakfast was well up to Ibis standards and at no time did we find any shortages in the buffet every thing we consumed being wonderfully fresh and we enjoyed everything we ate. Would I stay at the Ibis Aachen Marschiertor again? Yes most certainly.

Dear Rowlocks, thank you very much for your great comments. It is always a pleasure to get positive feedback! We hope that we could welcome you again upon your next stay in Aachen. With kind regards, Your staff ibis Aachen Marschiertor

Perfect

TripAdvisor rating 5.0/5

monseweyerphilippe Families - TripAdvisor review

Perfect hotel for a city trip or other stay in Aachen. Near to the citycenter, confortable rooms good breakfast and fair price and friendly staff. No complains, everything went well. To be recommended.

Dear monseweyerphilippe, we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor

A useful base in Aachen/Aken/Aix-la-Chapelle

TripAdvisor rating 5.0/5

James D Couples - TripAdvisor review

A useful place to stay, close to the railway station (indeed, closer than the Ibis Hauptbahnhof!). I was working at the university (close enough and my colleague could easily stop and pick me up) and my partner could easily walk into the centre and explore Aachen. Breakfast is excellent and the evening bar useful. For dinner I would recommend the Alten Zollhaus, very near.

Dear James D, thank you very much for your great feedback. It is always a pleasure to receive positive feedback.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. With kind regards, Your staff ibis Aachen Marschiertor

Convenient location but on this visit we were disapointed with breakfast and customer service

TripAdvisor rating 3.0/5

Roger N Couples - TripAdvisor review

We have used this hotel many times on our regular road trips through Europe. It is in a very convenient location with good access to Aachen city and relatively easy access from the motorways. The rooms, whilst comfortable, lack air-conditioning and on this visit it certainly would have improved our stay. The bar and breakfast rooms could also have benefited from some cooling as they were very hot even at 8am in the morning. This particular visit was marred by the apparent lack of any plain black tea at breakfast!! Normally there are the usual choices of various flavoured teas but there has always been an

Dear Roger N, thank you for taking the time to tell us about your experience in our hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We are sorry, that we don't have airconditioning in this hot period of the year. But we are glad to inform you, that our head office started already with the planning of a rooms-renovation. The installation of an airconditioning is also planned. Unfortunately, we can't give you an exact period for the execution, because such renovations depend of many different factors. Concerning the black tea, we ask you to apologize that you could not found the right tea. In our standard offer we have Earl Grey (black flavored tea), English Breakfast (black tea) and Darjeeling (black tea). It is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Your staff ibis Aachen Marschiertor

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