ibis Gent Centrum St Baafs Kathedraal 3 stars

Customer review rating (ALL Rating) 4.4/5 1,354 reviews

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Description

Hotel extras

  • In the heart of the historical centre

  • Many sights within walking distance

  • Online check-in and fast check-out

  • All-you-can-eat breakfast buffet served every morning

  • Enjoy a local beer or snack in the hotel bar

Our accommodation(s)

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Hotel location

ibis Gent Centrum St Baafs Kathedraal

Limburgstraat 2
9000 GENT
Belgium

GPS:51.052975, 3.726028

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

IBIS GENT ST BAAFS

Snack bar open 7AM until midnight offering views of the St Baafs Kathedraal and the Belfort Tower. A large selection of beers and Belgian specialties are served, as well as local products. Free Internet access.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,354 reviews

TripAdvisor Rating  4.0/5  1,596 reviews

Certificate of excellence 2023

perfect location, clean, good bed, friendly personnel

Customer review rating 4.0/5

Sabea Couples - Confirmed reviews ALL

We booked the extra spacious room which had sufficient room for our 2 night stay. The room was a bit dark, as located on the backside of the hotel, so no direct sunlight, however with 2 small windows which can open a bit for fresh air. Very little city noise (except for the bells of the cathedral ;-)). The parking space below the hotel is not suited for big cars; very narrow entrance and very narrow parking lots.

Dear Guest, Thanks for taking the time to review your visit to our hotel. We are delighted to hear that our prime location perfectly suited your needs, providing easy access to the historical sights of Ghent and that our commitment to cleanliness met your expectations, ensuring a comfortable stay. It is also reassuring to know that you found the bed to your satisfaction for a restful night's sleep. While we are pleased that you appreciated the friendliness of our staff, particularly Ruben who made a notable contribution to your experience, we regret to hear that the room's lighting did not completely meet your expectations. Please know that our rooms are designed to offer a cozy atmosphere, and we regret any inconvenience caused by the limited natural light in some of our backside rooms. We take note of your feedback regarding the parking as well. Our parking facility is indeed tailored to fit standard-sized vehicles and we apologize for any challenges you encountered with a larger car. We are thrilled that the room size of our Premium rooms provided you with the adequate space for your stay and that the serenity of the location contributed to a pleasant experience, even with the charming sounds of the cathedral bells. We are always striving to enhance our guest experience and your comments are invaluable in this continuous improvement. Should your travels bring you back to Ghent, we invite you to once again enjoy the comfort and convenience of ibis Gent Centrum St-Baafs Kathedraal. We look forward to welcoming you back on a future trip. Kind regards, Carolina De Bruycker, General Manager

Customer review rating 5.0/5

Konstantinos Z. Couples - Confirmed reviews ALL

One of the best value-for-money accomodations we have experienced

Dear Konstantinos, Thank you very much for this kind review. We are thrilled to hear that you appreciated the cleanliness of our facilities and that the sustainable development initiatives of ibis Gent Centrum St-Baafs Kathedraal met your expectations. Your recognition as a Classic member of ALL - Accor Live Limitless is highly valued, and we are delighted that you found our hotel to offer excellent value for money. It is our aim to provide a service that is not only welcoming but also attentive to the needs of our guests, making their stay in the historical heart of Ghent memorable. We look forward to welcoming you back. Best regards Carolina De Bruycker, General Manager

Good stay

Customer review rating 4.5/5

Desire A. Business - Confirmed reviews ALL

Good welcome in general

Dear Desire, Thank you for reviewing your stay at our hotel. We're delighted to hear that the booking process was straightforward and met your expectations. It is our aim to provide a seamless reservation experience. Our team at ibis Gent Centrum St-Baafs Kathedraal takes pride in being customer-focused, and we are thrilled that this contributed to your satisfaction during your stay. We believe that our staff is one of our greatest assets, and your acknowledgment is highly appreciated. Remember, as a member of ALL - Accor Live Limitless, you can enjoy even more exclusive benefits and unique experiences. We look forward to welcoming you again and offering you the extraordinary service that you can expect as a valued member. We hope to welcome you back. Best wishes, Carolina De Bruycker, General Manager

Very good stay, very well located

Customer review rating 5.0/5

Ami Families - Confirmed reviews ALL

Stayed here for 5 nights. We had a good time. Housekeeping needs to be better. On the last night my bed wasn’t made. Just covered with the duvet and pillows underneath as if someone just slept in. Shampoo is not soft on hair. Towels could smell better. Maybe use fragrant detergent! They smelled like fish at times.

Dear Ami, Thank you for sharing your experience with us. We are delighted to hear that you hold a Gold status in our ALL - Accor Live Limitless loyalty program and that you would recommend our hotel to others. It's also gratifying to know that the efforts of our team members Selin and Ceres contributed positively to your experience. We regret to hear that our housekeeping services did not meet your expectations on the last night of your stay. Please rest assured that we aim to maintain the highest standards of service and care. Regarding the shampoo and towels, we appreciate your feedback and will look into the possibility of enhancing the quality of the amenities provided. It's unfortunate that the scent of the towels was not pleasant, and we will address this with our laundry service provider. Your suggestions for more fresh fruit and a fresh orange juice machine will be taken into consideration as we continuously strive to improve our breakfast offerings. We're glad you enjoyed the welcome drink and your time at the bar, as we take pride in these services. Although you did not receive a room upgrade or a late check-out during this visit, we hope to better recognize your loyalty in the future. We look forward to welcoming you for a more enjoyable stay in the future. Best regards, Carolina De Bruycker, General Manager

Great location, comfortable enough

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Good stay and great location. Little noisy, especially with the cathedral bells at 11pm! To be expected given the location though.

Dear Guest, Thank you for taking the time to share your review. We are delighted to hear that you appreciated the prime location of our hotel, right in the heart of Ghent's historical centre. Our team is also grateful for your recognition of their friendliness and commitment to service. We regret that you found the noise from the cathedral bells disruptive and understand that this can affect the overall comfort of your stay. Despite our central location and double-glazed windows designed to minimize street noise, some experiences are indeed part of the city's vibrant character. Moreover, we are sorry to hear that the room size did not meet your expectations. While our standard rooms are designed to be compact and efficient, our premium rooms offer additional space and amenities for those who desire it. Thank you once again for choosing us for your stay in Ghent and for your constructive feedback. It is through insights from our guests that we can continue to enhance our services. We hope that you will return in the future. Best regards, Carolina De Bruycker, General Manager

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