Mercure Pau Palais des Sports Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 1,052 reviews

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Hotel extras

  • Fully renovated hotel

  • Charging terminals for electric vehicles

  • Pool and chill-out terrace.

  • Restaurant with fresh, seasonal and organic produce

Our accommodation(s)

Hotel location

Mercure Pau Palais des Sports Hotel

106 Avenue de l Europe
64000 PAU

GPS:43.329243, -0.352751

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

La Basse Cour


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,052 reviews

TripAdvisor Rating  4.0/5  193 reviews

Certificate of excellence 2023

Well located, very comfortable stay

Customer review rating 4.5/5

Mark Couples - Confirmed reviews ALL

The hotel is very well located for our stop-over from St. Malo to the Pyrenees. The room was very comfortable, staff were friendly and helpful, and the booking process straightforward. Plenty free parking available at the hotel.

Cher client, Nous vous remercions pour votre aimable commentaire suite à votre séjour dans notre établissement. Nous sommes ravis que vous ayez apprécié votre séjour parmi nous, ainsi que l'emplacement idéal de notre hôtel. Nous espérons vous accueillir de nouveau bientôt. Cordialement, Hôtel Mercure Pau Palais des Sports

Well located.

Customer review rating 4.5/5

Jacky W. Couples - Confirmed reviews ALL

Good room bed and facilities. Excellent restaurant.

Dear customer, We very much appreciate your comments regarding your stay at the Hôtel Mercure Pau Palais des Sports. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique stay with us Regards Benoit DURAND - Responsable Communication

Well located, good facilities

Customer review rating 4.0/5

Margaret Couples - Confirmed reviews ALL

Very satisfied. Very good room, friendly staff, excellent breakfast, Good dinner menu, but shame it didn't change. Would stay again if in the area. Not your problem, but long queues of traffic.

Dear Margaret, thank you for your positive review. We are delighted to hear that you enjoyed our well-located hotel with good facilities. Your feedback on our friendly staff, excellent breakfast, and good room is truly appreciated. We will consider your comment on the dinner menu. We hope to welcome you again soon. Warm regards, Hôtel Mercure Pau Palais des Sports.

Well located

Customer review rating 5.0/5

Ian S. Couples - Confirmed reviews ALL

We had a great stay here. Room was clean and good size bed. We had evening dinner in the restaurant and was excellent We were impressed with the quality of the food and the presentation of the meal so much so we booked a second evening meal the second night. All hotel staff were very helpful.

Dear customer, We very much appreciate your comments regarding your stay at the Hôtel Mercure Pau Palais des Sports. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benoît DURAND Responsable Communication

Well located.

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL


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Other web-users rate our hotel

  • 140 reviews 8.5/10 Location
  • 331 reviews 7.7/10 Room
  • 439 reviews 9.4/10 Service
  • 221 reviews 7.6/10 Food
  • 174 reviews 6.9/10 Comfort
  • 141 reviews 8.6/10 Breakfast
  • 111 reviews 8.4/10 Cleanliness
  • 86 reviews 9.5/10 Vibe

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